Education Commons^™

Evaluating Strategic Leadership Development Programs, Felicia Littlejohn

Instructional Design Capstones Collection

Companies that lack an in-depth understanding of leadership development program evaluation may invest in a program that achieves suboptimal results. However, there is no generally prescribed framework for the evaluation of leadership development programs. Thus, the purpose of this action research paper is to provide the basis for vetting leadership development programs based on their organizational fit and investment value, training methodologies, workplace development approaches, coaching and development support, and targeted business outcomes.

Pre-Mentoring Training On Financial Literacy For Small Business Owners, Marwa Abduljawad

Instructional Design Capstones Collection

Small business owners are continuously faced with challenges to grow their business. These challenges are not only related to market conditions, some of them are associated with the business owner's lack of knowledge or skills; thus, many of them seek mentoring opportunities. This project explores the knowledge gap between the mentor and mentee, with a focus on financial literacy and how it impacts mentoring outcomes. A needs assessment was done to assess this performance problem through interviewing project SME’s, surveying stakeholders, and literature review. Based on the findings, a self-paced micro eLearning was proposed with an instructional goal of the …

Arbor Edge Defense (Aed) Sales Training, Michael J. Wetherbee

Instructional Design Capstones Collection

Due to a change in revenue policy, an organization that sells products in the DDoS attack solution space embarked on a journey to fundamentally change the strategy they employed to sell their DDoS solution. The offering from the organization was a combination of two products that provided a comprehensive DDoS solution. The solution was made up of a cloud solution combined with an on-premises appliance.

Because most of the cloud portion was owned by another organization and the profit margins were small, they decided to sell their portion to the other organization. Once sold, they decided to change the sales …

Developing A Theater Skills-Based Workshop To Facilitate Exploration Of Self-Identity For Young People, Natasha N. Goss

Critical and Creative Thinking Capstones Collection

This synthesis will explore the premise of a working outreach platform comprised of experiential methodology, and practical tools and strategies to serve the intended audience. The paper presents an in-depth example of a workshop curriculum created for middle-school aged youth, (12-14 years old), who may struggle with self-esteem, understanding their self-worth, and making responsible decisions. The work explores two intersecting ideas that 1) poor self-concepts and misperceived thinking can lead youth to behave negatively and make detrimental decisions, and 2) theater involvement can produce a theater-based skillset capable of combating those poor self-concepts and misperceived thoughts and changing the trajectory …

A Comprehensive Model Of Employment Support, Alberto Migliore, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

This brief describes a model of employment supports centered around achieving quality job matches and based on five key elements: building trust, getting to know job seekers, support planning, finding jobs, and support after hire.

The Role Of Play In Fostering Creativity And Purpose, Caitlin Quarrington

Critical and Creative Thinking Capstones Collection

While play is a universal experience that transcends age, discipline, and location, it is often understood to be a juvenile experience and is not intentionally pursued into adulthood. However, play has positive benefits for people of all ages; it can drive intrinsic motivation, increase creativity, and build a sense of meaning and purpose in both individuals and teams. Building on existing understandings of play and creativity, this Synthesis develops a transdisciplinary Play-Flow Intervention Model that leverages play as an intervention at two critical points during the flow cycle to alleviate struggle and expedite movement towards flow. Integrating play during periods …

Team Building & Coaching, Daniel Kelley

Instructional Design Capstones Collection

A supervisor’s ability to make proper hires and coach existing employees is related to the creation of a pipeline of future supervisors. As corporations grow, so does its personnel. As the personnel grows, so does the need for more leaders that can appropriately manage personnel without human resource intervention. This paper discusses the need for an internally designed program created to help existing supervisors build a bench of future company leaders. Background information of the company is discussed along with the importance of staff development in achieving its mission. A literature review was performed to determine the benefits of an …

Support After Hire, Alberto Migliore

All Institute for Community Inclusion Publications

Employment support doesn’t end when a job seeker finds work. This brief shares strategies for supporting an individual after hire.

Finding Tasks And Jobs, Alberto Migliore

All Institute for Community Inclusion Publications

Finding tasks and jobs is a core element of the comprehensive model of employment supports. Learn more about how to make this happen.

Supports Planning, Alberto Migliore

All Institute for Community Inclusion Publications

Supports planning is one of the five elements of the comprehensive model of employment supports. Learn exactly what it means and how to do it.

Building Trust, Alberto Migliore

All Institute for Community Inclusion Publications

In this brief, you’ll find tips about building trust with job seekers as a first step toward finding the optimal job match.

New Hire Training For Development Employees, Frances Pickles

Instructional Design Capstones Collection

Children’s Cancer Charity employs development staff members in field offices across the country. These new hires require a specialized training for their role within the organization. The existing new hire training consists of a sales training and a week-long training held quarterly at the Executive Office. The current training lacks a foundational understanding of the various fundraising programs that exist at CCC and the training on the soft skills required to be successful in a development role. Two training series were designed to meet the needs of development new hires: Fundraising Program Training and Business Skills Training. The program training …

Collaborative Leadership In Action, Maureen Scully, Katie Bates

Emerging Leaders Program Team Projects

The 46 fellows in the 2017 cohort of the UMass Boston Emerging Leaders Program worked with seven community partners on projects of strategic importance to these nonprofit and government organizations. The fellows contribute their professional skills and discover collaborative leadership through practice. The theme of our public symposium is “Collaborative Leadership in Action.” The fellows shared their insights about what collaborative leadership involves – its challenges and benefits – and what they take back to their workplaces.

Five Potential Barriers To Lms Usage, John Contrado

Instructional Design Capstones Collection

This paper began as a needs assessment investigating low Learning Management System (LMS) usage at a worldwide technology corporation. Subsequently, the company in question underwent a number of personnel changes and decide to forgo the needs assessment. As such, this paper became a review of research literature related to LMS usage barriers, with the intentions of identifying potential causes of low LMS usage in corporate environments. The review of the existing literature identified five major potential barriers to LMS usage. Because of the nature of the process, these are generalized broad barriers that can easily be identified and discovered in …

Benchmarking, Brokering, And Branding: Resources For Success Across Sectors, Maureen Scully, Lisa Deangelis, Katie Bates

Emerging Leaders Program Team Projects

The fellows in the Center for Collaborative Leadership's Emerging Leaders Program practice collaborative leadership skills by working together in peer-led teams on projects that involve multiple stakeholders and have a civic impact. The theme that emerged for the 2016 projects was Benchmarking, Brokering, and Branding: Resources for Success Across Sectors - recognizing that the fellows' social capital and ability to step back and take a wide comparative view provided new resources for their partners.

Teamwork: Crucible For Learning About Collaborative Leadership, Lisa Deangelis, Sherry H. Penney, Maureen A. Scully

Center for Collaborative Leadership Publications

In teaching leadership development we have developed and revised a model of teamwork and collaboration, which has yielded innovative and positive results. Our study draws on insights from more than 90 project teams, gathered over twelve years of a mid-career executive education program designed specifically to teach collaborative leadership. The teams work on a strategic dilemma with a business association or community organization, highlighting the civic engagement aspect of collaborative leadership. Teams devise their own operating procedures, refine (not simply manage) the project, create working relationships with multiple stakeholders, and present a deliverable within the nine-month span of the program. …

Massachusetts Education Partnership: Policy, Leadership, Labor-Management Collaboration, Nancy Peace, John W. Mccormack Graduate School Of Policy And Global Studies, University Of Massachusetts Boston, Edward J. Collins, Jr., Center For Public Management, University Of Massachusetts Boston

Office of Community Partnerships Posters

The Massachusetts Education Partnership (MEP) is a collaborative endeavor on the part of four education-related organizations representing teachers, superintendents, and school committees and four research institutions. By working together, the Partnership aims to improve student achievement through labor-management collaboration and to foster the development of collaborative cultures in Massachusetts school districts. As of March 1, 2014, the MEP has trained labor and management leaders from 34 school districts in interest-based bargaining (IBB) and provided intensive facilitation to seven school districts where labor and management are working collaboratively on a program or issue of their choosing.

Working With Data In Archival Settings, Joanne M. Riley

Joseph P. Healey Library Publications

Structured data plays a vital role in archival administration, preservation and access activities. Three case studies are presented that demonstrate different applications of metadata: Medici Archive Project: Documentary Sources for the Arts and Humanities 1537 – 1743 (Relational database); The History of the Accademia di San Luca, c. 1590 – 1635: Documents from the Archivio di Stato di Roma (Text markup – TEI); Healey Library’s OpenArchives (Dublin Core Schema in a proprietary data system).

Communities Of Practice, Cailin B. Hochradel

Instructional Design Capstones Collection

Communities of Practice (CoP) are groups where users who share the same interests can discuss a particular practice while sharing resources, tools, and work arounds. With a unique business model and product line as well as a significant portion of Mabey Inc. employees in remote locations, a CoP will bridge the communication and distance gap to make learning and development easier and more fluid. Mabey Inc. chose to install Yammer to facilitate their CoP. With this initiative all employees were enrolled in the system and encouraged to use it but not given any directive on how or how often to …

Designing A Pre-Apprenticeship Model For Women Entering And Succeeding In The Construction Trades, Susan Moir Scd, Elizabeth Skidmore

Labor Studies Faculty Publication Series

It has been over a quarter century since the Carter administration set a goal of increasing the number of women working in the construction industry to 6.9% of the workforce. It is often overlooked that the stated intent of this policy initiative was for women to make up 25% of construction workers by the year 2000 (Eisenberg, 1999). While some isolated projects have met or exceeded the 6.9% target, the number of women working in the construction trades nationally increased in the first few years after 1979, but leveled off at under 3% in the early 1980’s and has stayed …

Brief 14: Risk Management, New England Resource Center For Higher Education, University Of Massachusetts Boston

New England Resource Center for Higher Education Publications

The development office accepts a gift of a house from a prestigious donor. The faculty has developed and approved a new core curriculum. The institution recently constructed a new campus center. While these circumstances sound no alarms, all involve elements of risk. The welcome gift of the house, later discovered to be contaminated with mold, will involve a costly clean up. A revised curriculum cannot guarantee that the changes will yield the expected results. The construction of a new building has significant implications for maintenance of the physical plant. In a recent meeting NERCHE’s Chief Financial Officers Think Tank discussed …

Brief 11: Partnering For Accountability: The Role Of The Chief Financial Officer At An Academic Institution, New England Resource Center For Higher Education, University Of Massachusetts Boston

New England Resource Center for Higher Education Publications

There is rarely a perception in colleges and universities that everyone owns the financial plan. Deans, department chairs, and division heads are most concerned with their own budgets, rather than the aggregate. Mythologies about how the academic and financial sides of the house operate create artificial divisions and compromise the development of shared responsibility. Driven by myth, each side tends to view the other as a threat to its values and priorities. These views often stereotype the other in ways that become self-fulfilling prophesies. For example, Chief Financial Officers (CFOs) believe that academics are inefficient and that CFOs, with their …

Brief 2: Benchmarking From The Perspective Of Chief Financial Officers, New England Resource Center For Higher Education, University Of Massachusetts Boston

New England Resource Center for Higher Education Publications

Benchmarking is a widespread practice in all industries today. Higher education is no exception. One need only look at annual rankings in U.S. News and World Report to appreciate power of benchmarking in a market-driven society that is seeking the best value in education. To the public, and even to leaders in higher education, measures such as these amount to an externally imposed evaluation. The impact of benchmarking on an institution can be significant. But is it worth it? Chief Financial Officers from the New England area offer their views.

A Structured Approach To Training And Development Programs For Business And Organizational Leaders, Thomas M. Burns

Critical and Creative Thinking Capstones Collection

This paper addresses and integrates two issues. Its first premise is that training and development programs in most organizations are often poorly planned or randomly implemented, a condition which undermines much of the potential benefit these programs may offer. Secondly, the paper argues that the development and application of critical and creative thinking skills, traditionally applied only in educational settings, can also serve businesses in very important ways. Towards the integration of these two issues, a six-stage model is presented that can serve to coordinate the process of personnel development in organizations. It is highlighted by the identification and application …

Tqm In Higher Education: A Preliminary Look At Ten Boston Area Institutions, David H. Entin

New England Resource Center for Higher Education Publications

Total Quality Management (TQM) is an important movement that has gained increasing interest and application in higher education over the past two years. Most literature on the subject has focused on initial successful implementation in a few model institutions. This study examines ten varied colleges and universities in the greater Boston area.

The key TQM advocates at the schools are primarily senior business affairs administrators and faculty leaders in the business administration/management departments. Consequently these are the primary units implementing total quality management. Primary skepticism and opposition is typically found on the academic side of the enterprise. Interest and training …