Tourism and Travel Commons^™

#Tourism: The Influence Of Social Media On Visitor Experiences In Churchill, Manitoba, Katherine Ann Fowler

TTRA Canada 2016 Conference

No abstract provided.

Measuring Economic Value Using Administrative Data, Kailee Penner

TTRA Canada 2016 Conference

Submission Type

• Presentation (concurrent session preferred)
• 30 minute PowerPoint presentation
  • Relevance to the conference theme: Performance measurement: ROI – implementating a new approach to measure the economic impact of BC’s nature-based sector.

Measuring economic value using administrative data

The need for credible estimates of the economic impacts of commercial nature-based tourism (CNBT) is important for Crown land decision making and nature-based tourism product development. Measuring the economic value of any sector can be cumbersome.

In 2001, to measure the overall value of CNBT involved using traditional methodologies took a significant amount of time and effort of conducting phone calls to …

Teaching An Old Dataset New Tricks, Jason Dunkel

TTRA Canada 2016 Conference

No abstract provided.

International Collaboration In Destination Marketing: A Case Study Of The Vanilla Islands, Émilie Bourdages, Marc-Antoine Vachon

TTRA Canada 2016 Conference

No abstract provided.

Examining The Role Of Satisfaction And Brand Love In Generating Behavioral Intention, Ye (Sandy) Shen, Shuyue Huang, Hwan-Suk Chris Choi Ph.D., Marion Joppe Ph.D.

TTRA Canada 2016 Conference

Behavioral intention has attracted much attention from both the industry and academia. As it is equated with customers' conative loyalty, investigating behavioral intention can give implications for tourism businesses on how to raise consumers’ loyalty and thus lead to profitable development. To have a better understanding of the antecedents of behavioral intention, this study conducted 350 surveys and used structural equation modeling to test the relationships among perceived value, satisfaction, brand love, and behavioral intention. This study found that satisfaction and brand love have similar effects on intention to recommend while the effects of brand love on intention to revisit …

The Cognitive-Affective Relationship Of Tourists To A Heritage Site: The Case Of Petra, Girish Prayag, Ning (Chris) Chen, Sameer Hosany, Khaled Odeh

TTRA Canada 2016 Conference

The study evaluates a theoretical model that postulates the cognitive-affective relationships that tourists develop with a heritage site have an impact on intended behavior. Using the case of the UNESCO World Heritage Site (WHS) of Petra, the relationships between tourist motivation, positive and negative emotions, place attachment, overall satisfaction and intention to recommend the site are assessed. A survey of international tourists at the visitor centre in Petra resulted in 297 usable questionnaires. The two-step procedure for structural equation modeling was used to analyze the data. All of the hypothesized paths are statistically significant, except the one from positive emotion …

Development Of City Destination Attractiveness Index: A China Case, Yiming Liu, Shuyue Huang, Hwan-Suk Chris Choi Dr, Ye (Sandy) Shen

TTRA Canada 2016 Conference

This study aims to develop a comprehensive assessment model of city destination attractiveness index (CDAI), and to validate it by assessing the city destination attractiveness of the selected city destinations in China. The study result will complement the theoretical knowledge body of destination attractiveness evaluation. Besides, by measuring and matching the differences between a destination’s reality and a visitor’s perception, it can work as a decision-making instrument for DMOs, as well as improving tourists’ satisfaction.

Antecedents Of Heritage Tourists’ Satisfaction: The Role Of Motivation, Discrete Emotions And Place Attachment, Girish Prayag, Giacomo Del Chiappa

TTRA Canada 2016 Conference

While the literature on heritage tourism recognizes the importance of emotions in predicting satisfaction and other post consumption behaviours, few studies examine the discrete emotions that determine tourists’ attachment to heritage sites. Accordingly, this study evaluates the relationships between three important antecedents of tourist satisfaction namely, motivation, discrete emotions and place attachment. Visitors at the Su Nuraxi UNESCO World Heritage Site in Sardinia, Italy were surveyed at the end of their visit. From the 497 useable surveys, the findings indicated that not all positive and negative discrete emotions predict satisfaction and attachment. The emotions of pride, love, gratitude, positive surprise …

Sharing Stories Of Familiar Places And The Emotional Geographies Of Family Travel Back ‘Home’, Kelley A. Mcclinchey Dr.

TTRA Canada 2016 Conference

No abstract provided.

Conceptualization Of Place Attachment, Self-Congruity, And Their Impacts On Word-Of-Mouth Behaviors, Ning (Chris) Chen, Tina Šegota

TTRA Canada 2016 Conference

The attachment theory and self-congruity theory have been widely used to explain and predict consumer behaviour. Similarly, the two theories have been also used in tourism studies with the aim to explain tourist destination choice. Placing a focus on destination visitors, the literature does not inform on the self-congruity effect among local residents, who also play a very important role in shaping destination image through their voluntary behaviors. The purpose of this paper is twofold. Firstly, the study aims at extending self-image congruence research into the resident literature within the field of tourism, by examining the links between place attachment …

The Influence Of Time Of Day On Traveler Website Conversions, Maryse Côté-Hamel

TTRA Canada 2016 Conference

Through the analysis of the Quebec City Tourism website, the effect of the time of day of the visits on visitor conversions, which represent the attainment of specific objectives, will be investigated.

Tell Me At What Time You Usually Wake Up, I’Ll Tell You What Type Of Traveler You Are: An Investigation Of The Relationship Between Destination Canada “Explorer Quotient” Segmentation Method And Chronotype, Maryse Côté-Hamel

TTRA Canada 2016 Conference

While travelers diverge on their attitudes, beliefs, values, motivations and behaviours, they also vary in their chronotype (also called diurnal preference). The present research investigates the mediating influence of the chronotype on the relationship between Destination Canada "Explorer Quotient" and the length of planning prior to the trip.

Uncovering And Mapping Place Attachment In Small Cities, Nicole L. Vaugeois, Alanna Williams, Sharon Karsten, Pam Shaw

TTRA Canada 2016 Conference

Understanding the connections that visitors and residents have to places is critically important for tourism development. Aided with this knowledge, authentic experiences can be developed, stories can be uncovered and told, and resident perspectives can be identified. This paper describes a case study to uncover and map place attachment in three small cities in Western Canada. The project was conducted in the cities of Courtenay, Port Alberni and Nanaimo, BC. A one day “walk about” in each community was used to record 1.5 minute videos (n=85) of residents speaking about a place in their downtown core where they felt connected …

Determinants Of Traveler Dissatisfaction: An Application Of Mining Travel Blogs, Nanxi Yan

TTRA Canada 2016 Conference

No abstract provided.

Consuming Places Through Food Tourism: Insights On The Food Artisan Sector From Bc, Nicole L. Vaugeois, John Predyk

TTRA Canada 2016 Conference

tourism industry. This paper describes a study of BC’s food artisan sector including: a definition and description of food artisans, growth in consumer demand and business, distribution mechanisms and markets, contributions to employment, future business plans and challenges to growth. The study found that consumer demand for products has been increasing whereby 80% of artisans indicated increased demand for their products over the past 3 years, Demand was generated from both resident markets (70%) and visitor markets (30%). Similarly, 85% of artisans indicated business growth over the past 3 years and 86% indicated that their future plans were continued growth. …

Spatio-Temporal Data In Tourism Research, Dmitry Shkolnik

TTRA Canada 2016 Conference

The work presented here highlights the efforts at Destination Canada to use user-generated online content to learn about tourist movement patterns, activity, and relationships among groups of connected destinations. Using a massive open-data source of photographic metadata from the Flickr photograph sharing platform, we extract time-stamps and geographic coordinates from photo metadata to analyze activity and movement patterns of international visitors to Canada.

This analysis allows us to protect privacy while identifying rich and interesting patterns of tourist activity at both national and urban scales. The data further allows us to generate constructed tourist itineraries using extracted spatio-temporal data for …

New Immigrants’ Domestic Tourism Destination Choice Behavior: A Study Of Bangladeshi-Origin Canadians, Shahin Ahmed Chowdhury, Joanne E. Mcneish

TTRA Canada 2016 Conference

Research has been done in the area of international tourist attractions but less around domestic tourists’ destination choice behavior, especially among new immigrants. This paper explores the domestic destination choice behavior of relatively new immigrants of Bangladeshi-origin, i.e. those who have lived in Canada with permanent residency or citizenship status. Little is known about how this community chooses their destinations or what attracts them to particular locations within the new country of residence. Knowledge of their attitudes will assist Canadian policy makers and tourist businesses in tailoring their offerings to the preferences of this community.

Perceptions Of Pre- And Post-Event Impacts Of Pei 2014 Year-Long Celebrations, Dongkoo Yun, Melissa James-Maceachern

TTRA Canada 2016 Conference

This study examines Canadian perceptions of pre- and post-event impacts of the PEI 2014 Celebrations using the 2013 and 2015 surveys of PEI residents and other Canadians conducted by the Centre for Tourism Research. Overall, results indicate that Canadians’ awareness of, knowledge about, and attitudes toward the 1864 Charlottetown Conference and the PEI 2014 Celebrations increased and positively changed over time. The research also suggests that event organizers and/or destination tourism managers need to put greater emphasis on the “socio-cultural aspects” of the event such as community participation and cultural identity, and make an effort to increase tourism volume and …

The Influence Of Ecological Worldview And Attitudes On Park Visitors’ Pro-Environmental Behavioural Intention: A Case Study Of Alberta Parks' Campers, Farhad Moghimehfar

TTRA Canada 2016 Conference

No abstract provided.

Animating Japan Through Sport Tourism: An International Research Collaboration, Tom Hinch

TTRA Canada 2016 Conference

No abstract provided.

Environics Analytics' New Tsrc Dataset, Jason Dunkel

TTRA Canada 2016 Conference

No abstract provided.

Making Destinations Come Alive: Student Created Stories Of Place, Robin Reid

TTRA Canada 2016 Conference

No abstract provided.

Overcoming The Image Of Colombia: A Study Of Canadian Travel Agents, Meghan Barley, Frederic Dimanche

TTRA Canada 2016 Conference

Introduction: The decision making process for individuals who are considering traveling to a particular destination can be influenced by several different factors. Among those factors is the influence that travel professionals such as tour operators and travel agents play in recommending, or not, a destination. This study was conducted to gain further insight into the role that travel intermediaries have in shaping and influencing their customer’s decision to visit a country. More specifically, the study investigates how Canadian travel agents perceive Colombia as a travel destination. Colombia as a country has developed a negative reputation, and has become associated …

Improving Service Experiences With Mobile Ethnography: The Case Of Two Attractions In Toronto, Frederic Dimanche, Chris Gibbs

TTRA Canada 2016 Conference

Introduction: Tourism destination competitiveness has been one of the main areas of research in the past twenty years (e.g., Dwyer & Kim, 2003; Enright & Newton, 2004; Ritchie & Crouch, 2003). The competitiveness of any destination relies, in part, on the quality of the customer experience that is delivered in its tourist attractions. More specifically, tourist satisfaction is based on visitors’ assessment of an experience as compared to their expectations. It is therefore essential for attractions to not only monitor visitor satisfaction, but also to continuously improve the design of the services and experiences that are provided. The purpose …

Social Media Use In Festival And Daily Life Contexts, Kelly Mackay Phd, Christine Van Winkle Phd, Elizabeth Halpenny Phd, Danielle Barbe

TTRA Canada 2016 Conference

No abstract provided.

Applying The Tourism Area Life Cycle And Small Tourism Enterprises’ Growth Cycle Models To Explain Communities’ Sustainability, Baikuntha P. Acharya

TTRA Canada 2016 Conference

No abstract provided.

Mobile Device Use And Non-Use In A Festival Context: The Roles Of Age And Gender, Jill Bueddefeld, Christine Van Winkle, Elizabeth Halpenny, Kelly Mackay

TTRA Canada 2016 Conference

The overarching purpose of the research is to gain an in-depth understanding of mobile technology adoption / non-adoption in a festival context. This project begins to address factors that affect how and why festival attendees use / do not use mobile devices and is informed by The Unified Theory of Acceptance and Use of Technology (UTAUT). The effects of age and gender on mobile device use were examined and revealed that there were no significant differences between male and female with regards to use but that age is significantly related to use. Specifically, younger attendees were more likely to use …

Public Perceptions Of The Favelas Of Rio De Janeiro, Claudia G. Green Phd, Adnan Dhiyan Mba

TTRA Canada 2016 Conference

No abstract provided.

Why Tourists Choose Airbnb: A Motivation-Based Segmentation Study Underpinned By Innovation Concepts, Daniel Guttentag

TTRA Canada 2016 Conference

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Smartphone Use During Travel, Joe P. Pavelka Phd

TTRA Canada 2016 Conference

Technology has impacted the way approach and experience travel in many ways but few elements of technology have had the impact of the smartphone. The smartphone affords travelers increased perception of stability and safety. This study further explores the relationship young travelers have with smartphones during travel. Results support that of other research that indicate the smartphone makes travel easier and safer. However this paper reports on tension that young travelers have with their phone during travel and a desire to be able to travel without it.