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Full-Text Articles in Tourism and Travel

How Do Restaurants Grapple With Stress When Attempting To Achieve And Keep The Michelin Star? A Qualitative Investigation In The Canadian Market, Alexander Owens, Mark R. Holmes, Cyrus Cooper Sep 2023

How Do Restaurants Grapple With Stress When Attempting To Achieve And Keep The Michelin Star? A Qualitative Investigation In The Canadian Market, Alexander Owens, Mark R. Holmes, Cyrus Cooper

TTRA Canada 2023 Conference

With The Michelin Guide’s recent expansion into the Canadian market, and the highly stressful environment associated with the restaurant industry, this qualitative study looks to understand the stress that comes from trying to acquire and retain a Michelin star rating, along with the strategies restaurants employ to mitigate these stressors.


Examining Sustainable Food Practices In Luxury Gastronomic Restaurants: A Comparison Between Michelin-Starred Restaurants And Luxury Fine Dining Restaurants, Hiran Roy, Thomas Gomes, Vikas Arya Sep 2023

Examining Sustainable Food Practices In Luxury Gastronomic Restaurants: A Comparison Between Michelin-Starred Restaurants And Luxury Fine Dining Restaurants, Hiran Roy, Thomas Gomes, Vikas Arya

TTRA Canada 2023 Conference

Abstract
Sustainable practices are increasingly promoted in the restaurant sectors. While sustainability in luxury gastronomy restaurants (hereby Michelin-starred and luxury fine dining restaurants) has rarely been explored especially from Vancouver context. Michelin-starred and fine dining restaurants are significant influencers of sustainable food promotion. Therefore, this study explores chefs’ motivations to adopt and promote sustainable food experiences through extrinsic (planet and people) and intrinsic (plate, pleasure, and place) factors. A qualitative approach (semi-structured interview) will be employed to collect data from a sample of Michelin-starred and fine dining restaurants. It is anticipated that this study will be strengthening the existing literature …


Hosting Friends And Relatives In The Yukon, Tom Griffin Dr., Department Of Tourism And Culture, Yukon Government Sep 2023

Hosting Friends And Relatives In The Yukon, Tom Griffin Dr., Department Of Tourism And Culture, Yukon Government

TTRA Canada 2023 Conference

This study includes qualitative interviews of 54 residents of Whitehorse, Yukon, about their experiences of hosting friends and relatives, with implications for destination marketing and community development.


Volunteer Preparedness For Emergency Management At Festivals, Debbie Toluwanimi Olotu, Christine Van Winkle Phd Sep 2023

Volunteer Preparedness For Emergency Management At Festivals, Debbie Toluwanimi Olotu, Christine Van Winkle Phd

TTRA Canada 2023 Conference

This research provides insight into emergency preparedness and Management at Festivals. The study aims to enhance practice, advance theory and contribute to safe and secure event management, reducing risks for communities and event attendees. By using a service-dominant logic (SDL) framework, the study provided insight into the role of a festival stakeholder group, volunteers, and their contributions to emergency management.


Exploring Post-Secondary Students’ Perceptions Of The Quality Of Their Summer Tourism Jobs, Rebecca Gordon, Bruce Mcadams Sep 2023

Exploring Post-Secondary Students’ Perceptions Of The Quality Of Their Summer Tourism Jobs, Rebecca Gordon, Bruce Mcadams

TTRA Canada 2023 Conference

This exploratory study captures job quality perceptions of 14 post-secondary school students employed in summer tourism jobs. Students that lacked training, managerial support and consistent work hours saw their job as low quality and were less committed to their employer.


The Use Of Historical Heritage As A Factor In Sustainable Tourism Development: The Case Study Of Akbarieh Garden, A Unesco World Heritage Site In Birjand, Mahdieh Jahangir Bolourchian, Mahdi Hajikhani, Eghbal Chehri Dr. Sep 2023

The Use Of Historical Heritage As A Factor In Sustainable Tourism Development: The Case Study Of Akbarieh Garden, A Unesco World Heritage Site In Birjand, Mahdieh Jahangir Bolourchian, Mahdi Hajikhani, Eghbal Chehri Dr.

TTRA Canada 2023 Conference

The research explores the role of historical heritage in bolstering sustainable tourism, with a keen focus on Akbarieh Garden, a renowned UNESCO world heritage site situated in Birjand, Iran. Historical heritage sites often present a unique intersection between the preservation of cultural legacy and the promotion of local economies through tourism. Sustainable tourism emphasizes the balance between environmental, economic, and socio-cultural aspects, ensuring that these attractions remain preserved for future generations while still benefiting present-day communities.


Destination Design: A Design Thinking Approach To Tourism Development Through The Evolution Of Destination Management Organizations, Matthew Hardy Thomas Sep 2023

Destination Design: A Design Thinking Approach To Tourism Development Through The Evolution Of Destination Management Organizations, Matthew Hardy Thomas

TTRA Canada 2023 Conference

This research examines using design thinking methodologies to develop resilient tourist destinations amidst emerging trends. It explores the changing role of destination managers and their transition into designers rather than managers of communities. The proposed Destination Design Methodology provides a new approach to strategic planning, stakeholder partnerships, and establishing KPIs.


Does The Rising Tide Lift All Boats? : Navigating Datascapes At The Local Level, Scott Peters Msc, Peter Keller Phd Sep 2023

Does The Rising Tide Lift All Boats? : Navigating Datascapes At The Local Level, Scott Peters Msc, Peter Keller Phd

TTRA Canada 2023 Conference

The rhetoric surrounding data in tourism studies has undergone a shift from that of data scarcity to that of superabundance, but how does this actually play out with stakeholders on the ground? This paper explores the application of ‘datascapes’ to get a better understanding of data applications for tourism stakeholders.


From Crisis To Recovery: Analyzing Government Support For Canadian Restaurants During The Covid-19 Pandemic, Julie Kellershohn, Wayne W. Smith, Stephen W. Litvin, Robert Frash Sep 2023

From Crisis To Recovery: Analyzing Government Support For Canadian Restaurants During The Covid-19 Pandemic, Julie Kellershohn, Wayne W. Smith, Stephen W. Litvin, Robert Frash

TTRA Canada 2023 Conference

This study, utilizing qualitative analyses, evaluates the effectiveness of Canadian government policies and subsidies in providing relief to the restaurant industry during the COVID-19 pandemic. Insights into the effectiveness of support measures (mandatory closures, wage subsidies, rent relief, and business continuity support) and recommendations for future policymaking are provided.


Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna Sep 2023

Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna

TTRA Canada 2023 Conference

Immigration, as well as diversity, equity, and inclusion (DEI) are essential aspects of Canada, a multicultural country that relies on immigration. The paper describes the state of diversity management in Canadian tourism and makes recommendations to help foster a competitive tourism sector with improved worker management practices.


Why It Matters: The Tourist/Traveller Dichotomy In The Context Of Pandemic-Era Overtourism, Kelley A. Mcclinchey Sep 2023

Why It Matters: The Tourist/Traveller Dichotomy In The Context Of Pandemic-Era Overtourism, Kelley A. Mcclinchey

TTRA Canada 2023 Conference

This research investigates the traveller/tourist dichotomy through a discourse analysis of online blogs and travel writing in the context of pandemic-era overtourism. Results indicate that travellers/tourists are perceived in ways that validate one over the other, yet both are intricately weaved within the neocolonial structures of tourism, grounded in imperialism and the power dynamics visitors have on a place.


Hotel Industry Performance In 2021-2022 And The Jhfm Index, Atul Sheel Nov 2022

Hotel Industry Performance In 2021-2022 And The Jhfm Index, Atul Sheel

Journal of Hospitality Financial Management

No abstract provided.


An Overview Of Risk Management Practices In Hospitality Organizations In Germany, Farzaneh Soleimani Zoghi, Hannes Antonschmidt Nov 2022

An Overview Of Risk Management Practices In Hospitality Organizations In Germany, Farzaneh Soleimani Zoghi, Hannes Antonschmidt

Journal of Hospitality Financial Management

This paper aims to identify the key risks which are considered necessary by hospitality organizations in Germany. It also seeks to evaluate the actual process of risk management practiced by hoteliers and to assess managers’ opinions on the importance of a risk management approach in hospitality organizations. Primary data has been collected by semi-structured qualitative interviews with top managers and professionals in hospitality organizations in Germany. The findings show that the implementation of risk management practices in hospitality organizations in Germany is low and that significant differences exist between the theoretical risk management models and their practical execution in hotel …


Hospitality Sector Revenues And Employment In The Eagle Ford Shale, 2010-2019, Javier Oyakawa Nov 2022

Hospitality Sector Revenues And Employment In The Eagle Ford Shale, 2010-2019, Javier Oyakawa

Journal of Hospitality Financial Management

By taking advantage of proprietary data from input- output tables’ time series and by using econometric methods, this study estimated job and output multipliers affecting the hospitality sector in Eagle Ford Shale (EFS) between 2010 and 2019. In 2019, in the EFS area, the hospitality sector, including the hotel and food subsectors, received 32.5% of its increased revenues from oil and gas activities when comparing the years 2019 and 2010. For each new job in the energy industry, the hospitality sector received between $10,185 and $12,744. In the same year, hotel subsector revenues due to oil and gas activities explained …


Financial Impact Of Nutrition Labeling For Restaurants, Mark S. Johnson Nov 2022

Financial Impact Of Nutrition Labeling For Restaurants, Mark S. Johnson

Journal of Hospitality Financial Management

Over the period 2006 to 2018 many attempts to institute food labeling in restaurants (FLR) have occurred. We examine the impact of federal FLR regulations on equity in the restaurant industry. We find no support for the idea that passage of federal FLR legislation directly altered firm value. However, Food and Drug Administration (FDA) rulemaking has had a positive effect on restaurants. The Federal rules are preemptory to state and local rules providing the industry with consistent, straightforward, rules across all jurisdictions. The preemptory aspect may reduce overall industry costs of regulation. We suggest that rule-making by the regulatory agency …


Three Essays On The Destination Performance Measures And Objective Quality Of Life Indicators, Adiyukh Berbekova Oct 2022

Three Essays On The Destination Performance Measures And Objective Quality Of Life Indicators, Adiyukh Berbekova

Doctoral Dissertations

Over the last two decades, the topic of quality of life (QoL) in tourism has gained momentum and generated a plethora of studies focusing on the effects of tourism on the QoL and wellbeing of visitors, local communities, and industry workers. Despite the rich literature concentrating on the probable antecedents of subjective QoL among important tourist stakeholders, there are a few studies that investigate the relationship between performance and objective QoL measures. In these three essays, the link between traditional performance measures, widely used to assess the performance of tourism destinations, and objective QoL indicators is explored. The first essay …


The Effect Of Franchising And Dividend Payments In The U.S. Restaurant Industry, Lan Jiang, Michael Dalbor May 2022

The Effect Of Franchising And Dividend Payments In The U.S. Restaurant Industry, Lan Jiang, Michael Dalbor

Journal of Hospitality Financial Management

The purpose of this research is to understand the effect of franchising and dividend payments in the restaurant industry. To be specific, this study tried to assess whether franchising and dividend payments improve financial performance in restaurant firms, and whether restaurant firms that both engage in franchising and pay dividends can achieve superior returns to those firms that only do one or the other. Data was collected using Compustat from 2011–2020, a total of 94 restaurants with 600 firm year observations were included in the sample. The results of this study suggested that franchising and dividend payments each enables restaurant …


Conditions For Increased Fraud Risk: A Case Study By Restaurant Segment, Elizabeth A. Yost May 2022

Conditions For Increased Fraud Risk: A Case Study By Restaurant Segment, Elizabeth A. Yost

Journal of Hospitality Financial Management

Risk factors leading to fraud is an important issue for restaurant operators. This paper identifies and evaluates the financial and non-financial characteristics of different restaurant segments through the lens of the fraud triangle. Using probit modeling and time series data from 2004 to 2014, it investigates different factors that significantly impact the increased risk of fraud in four types of restaurant segments—quick service, fast casual, casual dining, and fine dining. As such the findings of this study provide a better understanding of internal and external risk factors leading to increased fraud in the restaurant industry.


2021-2022 Restaurant Industry Performance And The Jhfm Index, Atul Sheel May 2022

2021-2022 Restaurant Industry Performance And The Jhfm Index, Atul Sheel

Journal of Hospitality Financial Management

No abstract provided.


Hedonic Price Analysis Of Hotel Rooms In Cyprus, Pandelis Mitsis May 2022

Hedonic Price Analysis Of Hotel Rooms In Cyprus, Pandelis Mitsis

Journal of Hospitality Financial Management

The aim of the current study is to investigate which attributes or characteristics have significant effects on the hotel room prices in Cyprus. The author follows a hedonic price analysis approach and employs a data set consisting of 92 hotels, collected from a private tourist agent. The empirical findings indicate that hotel star rating, spa facilities, playgrounds, table tennis activities and proximity to a bus station have all significant effects on the hotel room prices, in both the summer and the winter seasons. Contrary, air-conditioning, direct-dial telephone and the presence of tennis court and indoor pool amenities affect the room …


Human Resource Allocations For Independent Hotels Under Uncertainty: Fuzzy Goal Programming Approach, Di Wu, Yong Choi, Seunghee Wie May 2022

Human Resource Allocations For Independent Hotels Under Uncertainty: Fuzzy Goal Programming Approach, Di Wu, Yong Choi, Seunghee Wie

Journal of Hospitality Financial Management

Human Resource (HR) allocation for independent hotels is critical, especially during and after the pandemic because labor costs account for a large portion of operating expenses in lodging businesses. An effective HR allocation can therefore be critical for minimizing costs and, at the same time, for improving profitability and making financial management more efficient. This study focuses on fuzzy goal programming models covering both linear and quadratic cases to study HR allocation issues for independent hotels as linear programming models are often limited to handle multiple objective HR allocation problems. The applications illustrated in this research can be fully utilized …


Using Acquisitions As A Growth Strategy From Single Concept To Multiple Concepts: A Case Study, Francis A. Kwansa, Eliza Ching-Yick Tse May 2022

Using Acquisitions As A Growth Strategy From Single Concept To Multiple Concepts: A Case Study, Francis A. Kwansa, Eliza Ching-Yick Tse

Journal of Hospitality Financial Management

From the day a business is conceived, it is constantly faced with numerous strategic challenges that have impact on its survival, success, and/or failure. Many independent businesses fail within the first three years. For the ones that survive and prosper, they may remain as independents, private and or family businesses, while some transform into corporations and even become publicly traded entities. We use FAT Brands as a case study to examine the evolution of a company from a single restaurant concept and expanding by diversifying into a multi-concept and publicly traded corporation. Internal and external factors such as the impact …


Hotel Industry Performance In 2020-2021 And The Jhfm Index, Atul Sheel Nov 2021

Hotel Industry Performance In 2020-2021 And The Jhfm Index, Atul Sheel

Journal of Hospitality Financial Management

No abstract provided.


Domestic Tourism In Poland: State, Development, And Prospects Before And During The Covid-19 Pandemic, Ewa BąK-Filipek, Katarzyna Podhorodecka Nov 2021

Domestic Tourism In Poland: State, Development, And Prospects Before And During The Covid-19 Pandemic, Ewa BąK-Filipek, Katarzyna Podhorodecka

Journal of Hospitality Financial Management

The aim of the study was to show tourist movement in Poland and its importance in the tourism and national economy. The analysis of the results confirms a several-year trend of further increases in the number of arrivals for both foreigners and foreign tourists. In parallel to the positive trend in terms of the number of trips, unfortunately a decreasing trend is observed in the level of average spending of tourists and one-day visitors. Therefore, total revenue from inbound foreign tourism in 2019 (calculated in PLN) increased by 2.9% compared to its level from the previous year. Tourism, including foreign …


Cost Of Capital For Small Size Tourism Industry In Developing Countries: The Case Of Lodging Sector In Chile, Sergio Zuniga-Jara, Karla Soria-Barreto Nov 2021

Cost Of Capital For Small Size Tourism Industry In Developing Countries: The Case Of Lodging Sector In Chile, Sergio Zuniga-Jara, Karla Soria-Barreto

Journal of Hospitality Financial Management

This paper provides a simplified approach toward estimating the cost of capital for a small company of the tourism sector. This is accomplished by dividing the hurdle rate into the return of the specific industry in a specific country, and a specific risk premium dependent on the size and age of the company/projects. We illustrate our proposal with investment estimations in lodging accommodations along the northern coast of Chile where tourism represents an important source of income and jobs. The estimations were validated through a survey carried out among entrepreneurs of the sector. The results suggest that our method is …


International Association Of Hospitality Financial Management Educators (IAhfme) Academic Member 2020 Total Annual Earnings, Raymond S. Schmidgall Nov 2021

International Association Of Hospitality Financial Management Educators (IAhfme) Academic Member 2020 Total Annual Earnings, Raymond S. Schmidgall

Journal of Hospitality Financial Management

This study uses survey research to determine the 2020 annual earnings of hospitality financial man- agement educators. Forty-four percent of iAHFME members affiliated with educational institutions responded. Survey results show that for 2020, annual base salaries of iAHFME members ranged from $63,000 to $200,000. The lowest-paid member was an assistant professor and the highest-paid mem- ber, a full professor. Many respondents supplemented their base salaries by teaching during summer school or consulting or both. The total annual earnings of iAHFME members ranged from $76,000 to $245,000. Survey results also show that hospitality financial management educators appear to be more highly …


Pricing In The Hotel Industry Based On The Simultaneous Realization Of Cost Management And Service Quality Efficiency Using Tanaka Technique, Maysam Shafiee Roodposhti, Kiandokht Behrang, Habibollah Mirghafoori, Khadijeh Mehrjoo Nov 2021

Pricing In The Hotel Industry Based On The Simultaneous Realization Of Cost Management And Service Quality Efficiency Using Tanaka Technique, Maysam Shafiee Roodposhti, Kiandokht Behrang, Habibollah Mirghafoori, Khadijeh Mehrjoo

Journal of Hospitality Financial Management

This research seeks to utilize a technique (Tanaka technique) in which, while focusing on quality improvement, costs will be managed and tourism organization and companies can benefit from var- ious incomes. The statistical population of this study was hotels in Isfahan and using the opinions of experts of this industry, five cost-effective quality indicators were achieved. This technique has eight steps and for data gathering, questionnaires and interviews were used. This study identifies the amount of deviation of the actual cost from the target cost for each of the indicators. The results showed that ancillary facilities, structural architecture, service, manpower …


The Impact Of The Eb-5 Program In The Hospitality Industry: Now And The Future, Francis A. Kwansa, Xiangmei Yang Nov 2021

The Impact Of The Eb-5 Program In The Hospitality Industry: Now And The Future, Francis A. Kwansa, Xiangmei Yang

Journal of Hospitality Financial Management

The Employment-Based Fifth Preference program (EB-5) is one of five categories of employment- based visas that provide permanent residency to foreign nationals in the United States. In return, foreign nationals interested in the program are required to make investments of $1 million in busi- nesses and create a minimum of ten jobs in the United States. Since its creation in 1990, the EB-5 pro- gram has had a significant economic impact in the United States through infusion of external capital into the economy and through the creation of thousands of jobs. The hospitality industry has been one of the popular …


A Longitudinal Analysis Of Corporate Social Rresponsibility Reporting By The Largest Hotel Companies In The World, Danuta De Grosbois Oct 2021

A Longitudinal Analysis Of Corporate Social Rresponsibility Reporting By The Largest Hotel Companies In The World, Danuta De Grosbois

TTRA Canada 2021 Conference

No abstract provided.


From ‘It’S Not Safe!’ To ‘Saving Tourism’: A Critical Discourse Analysis Of Travel In Canadian News Media During Covid-19, Kelley A. Mcclinchey Oct 2021

From ‘It’S Not Safe!’ To ‘Saving Tourism’: A Critical Discourse Analysis Of Travel In Canadian News Media During Covid-19, Kelley A. Mcclinchey

TTRA Canada 2021 Conference

No abstract provided.