Organizational Behavior and Theory Commons^™

Looking In The Mirror: Including The Reflected Best Self Exercise In Management Curricula To Increase Students’ Interview Self-Efficacy, Jennifer Robertson, Noelle Baird, Mathew Mclarnon

Management and Organizational Studies Publications

Students often choose to pursue a business major during their post-secondary education to increase their chances of securing employment post-graduation. However, evidence suggests that many recent business degree graduates struggle with underemployment, highlighting the importance of examining how post-secondary institutions can better prepare students for the transition to work. In the current study, we investigated how including a personal strengths-driven intervention, the Reflected Best Self Exercise (RBSE), in management curricula may help better prepare students for securing employment by increasing students’ confidence in their ability to succeed in an employment interview (i.e., by enhancing interview self-efficacy). Using a pre-test/post-test quasi-experimental …

Employees’ Response To Corporate Greenwashing, Jennifer Robertson, Wren A. Montgomery, Timur Ozbilir

Management and Organizational Studies Publications

Research on corporate greenwashing has expanded rapidly in recent years. At the same time, emerging studies in related literatures have found that employees are seeking out firms that are social and environmental leaders, and employee activism within firms is growing. However, the effect of firms’ exaggeration and misrepresentation of environmental claims, or greenwashing, on their own employees has been overlooked. Accordingly, we investigate greenwashing from an organizational psychology lens, exploring the impact it can have on employees, and whether these effects differ for different types of employees. Using data collected at three separate time points from a sample of employees …

A Meta-Analysis On Diverse Teams, Jeeyun Han

Undergraduate Student Research Internships Conference

A meta-analysis on the relationship between diversity and effectiveness in teams. This is a follow up to the Journal of Business Studies Decade-Award paper Professor Gunter Stahl & Professor Martha Maznevski published in 2010, applying new, advanced meta-analysis techniques developed by Professor Piers Steel to a much larger database of articles. We will examine all types of diversity in teams, including intersectionalities and their impact.

Moving Beyond The Status Quo: Building An Intersectional Student-Centred Culture In A Registrar’S Office, Darran A. Fernandez

The Dissertation-in-Practice at Western University

With an increasing number of students with diverse and complex identities attending colleges and universities, higher education institutions (HEIs) need to adapt to better serve their intersectional lives. At the centre of service delivery at most HEIs is the registrar’s office (RO), often offering services from before a student’s arrival right through to graduation. This Organizational Improvement Plan (plan) explores building a student-centred service delivery model in an RO at a large comprehensive university in Ontario. Organizational structures in HEIs are commonly vertically based on the specialty of work of the staff member rather than the horizontal crosscutting needs of …

Improving Networking Supports For Women In The Workplace, Karen E. Pennesi, Javier Alvarez Vandeputte, Zsofia Agoston, Rawand Amsdr

Anthropology Publications

This report describes findings from research on networking activities and strategies among women in executive and leadership positions in Canadian organizations. The project was carried out by graduate student researchers in collaboration with the Women's Executive Network. Networking is defined as the creation and maintenance of a community of diverse interests, through in-person and online engagements, that can be mobilized for the benefit of oneself or other members of one’s network. We found that the shift to primarily online networking activities due to COVID-19 removed some existing barriers related to age, gender and location, while introducing others related to family …

Meta Diversiteam Summer Progress Report, Brian J. Chang Mr

Undergraduate Student Research Internships Conference

No abstract provided.

Refining Adaptation And Its Onset: Signals Of Financial Innovation That Trigger Strategic Attention In Financial Services, Andrew Sarta

Electronic Thesis and Dissertation Repository

Organizational adaptation is one of the most important concepts in strategic management. Historical conceptions suggest that without it, organizations are likely to succumb to inertia in dynamic environments and with it, organizations are likely to thrive. Despite its rich scholarly history, organizational adaptation continues to lack clarity and is often conflated with market entry, performance, or survival. More importantly, managers do not have a meaningful way to determine whether their organization is well-adapted or maladapted. Knowing when organizations begin to adapt to their changing environments subsequently becomes a difficult question to answer. In this thesis, I develop much-needed clarity to …

I’Ve Got The Power! Agency, Empowerment, And Motivation In Career Management, Mirit Kastelman Grabarski

Electronic Thesis and Dissertation Repository

Careers are increasingly understood to be agentic. Therefore, individual motivation is now critically important to career development. Yet, the motivational, agentic, aspect of career development is still under-theorized. Existing concepts that refer to agentic control combine motivation, values, behaviours, emotions, and even contextual factors. These compound constructs are effective for predicting career outcomes, but they do not allow a direct examination of motivation alone. By conceptualizing motivation as a strictly cognitive construct following the established understanding of psychological empowerment, I develop a new scale of career empowerment that predicts additional variance above and beyond several existing career scales.

Based on …

Organizing For- And In- The Digital Age: A Case Of The Indian Banking Industry, Mayur Prataprai Joshi

Electronic Thesis and Dissertation Repository

For striving and thriving in the digital age, while firms are rushing to digitally transform their organizing practices as well as offerings, scholars are tasked with revisiting the assumptions of extant theories to unpack the phenomenon of organizing for- and in- the digital age. This thesis focuses on distinct facets of this phenomenon. In particular, I examine the firm strategies and work practices of practitioners in Indian banking and financial organizations (Essays 1, 2), as well as the work practices of academic researchers (Essay 3), as they engage with digital technologies.

The first essay elaborates on and tests the theory …

Is Responsible Leadership Possible? Exploring The Experiences Of Business Leaders, Educators, And Scholars, Kanina Blanchard

Electronic Thesis and Dissertation Repository

This study addresses a simple yet complex question: How can leaders come to make more responsible decisions within today’s highly economized context? Using narrative inquiry, I explore the stories which leaders in academia, business, and education tell about their experiences at what I call the point of impingement—the point where, as leaders, they must make decisions while facing conflicting and opposing norms and values. Underpinning the inquiry is Kempster and Carroll’s (2016) conceptualization of responsibility in leadership, and their argument that transformation toward a future in which responsible leaders address societal, ecological, and humanitarian challenges requires exploration of lived experience. …

Taste And Organization Studies, Rita A. Gardiner Ph.D

Education Publications

Using the example of the British fish and chip shop, I explore the socio-historical connections among culture, taste and organizations. Specifically, the British “chippie” illustrates how cultural tastes affect our comprehension of organizations. In examining this occupation in depth, we see how the fish and chip shop reveals the ways class and cultural prejudices affect how an organization is perceived. Considering an organization’s history offers us a glimpse into how organizational tastes are shaped by broader social processes. Additionally, I explore taste and organizations through diverse theoretical lenses. First, the chippie constitutes an organizational example of Pierre Bourdieu’s contrast between …

Three Essays On Organizational Paradox, History, And Resilience: An Ethnography Of Buddhist Temples, Hee-Chan Song

Electronic Thesis and Dissertation Repository

This dissertation investigates three organizational tensions that are most salient in Korean Buddhist temples: (1) finance versus religion, (2) change versus tradition, and (3) adaptation versus stability. Specifically, drawing upon paradox theory, my first essay examines how Buddhist monks address tension between business work to support the organization’s financial sustainability and Buddhist meditative practice to support their religious conviction. I report the findings at both organizational and individual levels of analysis, in an effort to unpack how an individual level paradox is manifested to an organizational level paradox. The second essay explores an enabling role of history in facilitating organizational …

Improving The Employee Transfer Experience Within An Organization, Andrew Fockler

The Dissertation-in-Practice at Western University

This Organizational Improvement Plan examines how to improve an employee’s experience when transferring between departments within an organization. This Organizational Improvement Plan includes a historical review of a Canadian retail organization. Based on this historical review, I identify gaps between current and future visions to show where problems with existing training and development practices need to be resolved to reduce front-line employee turnover within an organization. The strategies within this paper support leaders through LEAD: Listen, Explore, Act and Develop, Change Management Model. The LEAD Change Management Model is an adaptation of Cawsey, Deszca, and Ingols’ (2016) Change Path Model, …

What Do We Learn From Errors? Multidimensionality And Motivational Underpinnings Of Error Learning, Anna Sycheva

Electronic Thesis and Dissertation Repository

Learning from errors involves analysis and identification of error causes, as well as implementation of solutions to prevent similar errors in the future. The present thesis extends this conceptualization: Integrating research on errors from different contexts, from high reliability organizations to training environments, service occupations, and creative settings, this thesis submits that individuals may experience a variety of error learning types that include task, prevention, response, coping, and meta-learning. The thesis also presents a corresponding Learning from Errors (LFE) measurement inventory with five distinct error learning constructs and offers initial evidence of their validity. Furthermore, the thesis investigates the role …

Corporate Innovation Activism In A Multidivisional Firm: Rationale, Genesis, Evolution, Zdenek Necas

Electronic Thesis and Dissertation Repository

Various streams of foundational management literatures imply that corporate managers can play a role in the management of intra-organizational innovation processes. However, management scholars have largely assumed that corporate managers do not become actively involved in the management of intra-organizational innovation processes occurring within multidivisional firms. This assumption contrasts with the importance given in the management literature to innovation as an enabler of organizational long-term survival. To address this contrast, my dissertation explores why and how corporate managers adopt an active approach to the management of intra-organizational innovation processes in complex multidivisional firms.

In the first paper, I map extant …

Mindfulness And Individual Error Orientation In High Reliability Organizations, Ellen Choi

Electronic Thesis and Dissertation Repository

Mindfulness is a concept drawn from the contemplative traditions that refers to present-moment, non-judgmental awareness. Exactly how applicable mindfulness is in the workplace requires further empirical validation, particularly on outcomes immediately relevant to organizations. This study contributes to literature examining the effects of mindfulness in organizational settings by considering the effects of an 8-week workplace mindfulness training program in a high-reliability organization (hospital) on individual error orientation, an individual’s propensity to learn from error, worry about error, or hide error. This study adds to the current state of knowledge by providing further insight into why one holds a particular error …

The Influence Of Transformational Leadership On Nurse-Reported Patient Safety Outcomes, Sheila A. Boamah

Electronic Thesis and Dissertation Repository

Leadership is widely believed to be pivotal to providing high quality patient care and ensuring favourable organizational outcomes. To understand how nursing leadership affects patient outcomes, it is important to explore the mechanisms/ processes through which leaders produce desired patient outcomes. The purpose of this study was to examine how nurse manager use of transformational leadership behaviours creates empowering work environments that foster clinical leadership practices at the bedside, and ultimately, improve nurse and patient safety outcomes.

Bass’s (1985) transformational leadership theory provided the theoretical framework for the research. Transformational leadership behaviour was hypothesized to have positive effects on workplace …

Social Movement Organization And Robust Action: Creating A Pre-Movement In A Movement-Inhibiting Environment, Yanfei Hu

Electronic Thesis and Dissertation Repository

Social movements are extra-institutional forces that stimulate institutional and social change. Research has emphasized political opportunities, consciousness and organizational readiness as critical conditions for movements. In this thesis, I argue that such a conceptualization couches agency under structure, and does not explain how activists may create movement potentiality when none of the aforementioned conditions exist. This omission is significant because many movements can be traced to a pre-movement period when one (or a few) activist group(s) operated in movement-inhibiting environments to create conditions that enable future movements. In particular, the current literature lacks insights regarding the following question: How does …

Social Barriers To Entry: Liquefied Natural Gas Import Terminals In The Us From 2000 To 2013, Chethan D. Srikant

Electronic Thesis and Dissertation Repository

Management scholars recognize the uncertainties and challenges during the market entry process that can impede operational startup. However, very little empirical research exists to fully understand these challenges and explain firm responses. Even less attention has been paid to the threats from non-market actors and the countering strategies employed by firms. Hence, this thesis explores firm reactions to community contestation, as a form of social barrier to entry that can prevent the firm from exploiting market opportunities. Specifically, I consider the strategic implications of firms’ rhetorical responses to community contestation during the market entry process.

For this thesis, U.S. liquefied …

Nurses' Workplace Social Capital: Development And Validation Of A Self-Report Questionnaire, Emily A. Read

Electronic Thesis and Dissertation Repository

Background: Social capital refers to resources created by and embedded in social relationships and has been identified as an important aspect of nurses’ work life. There is limited empirical evidence regarding its role and currently no valid and reliable self-report instruments to measure workplace social capital comprehensively.

Purpose: This study aimed to develop and test a self-report questionnaire to measure nurses’ workplace social capital and examine the nomologicial network of the concept including authentic leadership and structural empowerment as precursors of social capital and team effectiveness and patient care quality as outcomes.

Methods: A cross-sectional survey of 1,000 Registered Nurses …

Values Of Hospital Chief Executive Officers In Ontario, Alexander Smith

Electronic Thesis and Dissertation Repository

Value-based health systems, where the fundamental goal of the system is to maximize patient value, have been suggested as a means to improve health service delivery. However, our understanding of various stakeholder values in Ontario is limited. This study collected interview responses from 26 Ontario hospital Chief Executive Officers (CEOs) in an attempt to understand their personal values, alignment with health-system values, and use of values to drive decision-making. Results suggest that Ontario hospital CEOs have two value sets; a set of core values (i.e. integrity, compassion, empathy) that are established at a young age and are largely non-negotiable, and …

Social Networking Sites And Personnel Selection: An Initial Validity Assessment, Travis J. Schneider

Electronic Thesis and Dissertation Repository

The purpose of this dissertation was to add to the literature on the use of social networking sites (SNSs) for personnel selection. The first goal was to evaluate whether SNSs have the potential to be used as a valid source of information for selection. Specific SNS Indicator scales were created to test whether they have better validity evidence than the more traditionally-used Global SNS Rating. In a study of 141 undergraduate students at a large Canadian university, the Specific SNS Indicators demonstrated fairly weak evidence of interrater reliability, but some evidence of structural validity, and construct validity (convergent and discriminant). …

Professional Identity And You: Why Self-Concept Matters In Librarianship, Kevin Tanner

FIMS Presentations

Kevin Tanner addresses the importance of professional identity in librarianship. In the Summer 2015 semester, he completed an independent study on the construction of professional identity of librarians on Twitter through professional development and networking. During this session, he shares the results of that study and give suggestions on how you can begin to find your own professional identity while still retaining your individuality. While there are many stereotypes about librarians, they are not “one-size-fits-all” professionals, and a new modern image of the professional has begun to emerge in the digital age through a thoughtful reflection on identity.

Working Harder, Working Smarter, Or Doing Both? How The Interpretation Of Combined Learning And Performance Goals Affects Complex Task Performance, Meredith J. Woodwark

Electronic Thesis and Dissertation Repository

Goal setting research has shown that on novel, complex tasks people perform better with learning than performance goals. In practice, people must often learn and perform at the same time. Does setting both types of goals simultaneously enhance performance compared to singular goals? This dissertation consists of two studies using a complex business simulation that examine setting simultaneous learning and performance goals (“combined goals”) for highly complex tasks. The first study is a cognitive interview study where I examine how people interpret assigned singular goals (learning or performance) and combined goals at various difficulty levels. The second study is a …

Engaging With The Future: A Historical Investigation Of Greenpeace, Yves Plourde

Electronic Thesis and Dissertation Repository

This dissertation concentrates on the case of organizations that engage with the future with the intent to shape it. Engaging with the future implies identifying and pursuing opportunities aligned with one’s vision for the future and that have the potential to enact the environment. My specific focus is on the properties that can make the organization more effective at pursuing its objectives, to understand why these properties are important and how they can enhance an organization’s ability to engage with the future. The study builds on the extreme case of Greenpeace International, an organization that dedicates its actions to the …

Employee Voice And Recipients' Appraisals/Reactions: The Effects Of Speech Style, Voice Type, And Voicer Status, Yongsuhk Jung

Electronic Thesis and Dissertation Repository

The purpose of this research was to investigate the consequences of employee voice (i.e., the expression of information, ideas, or concerns for organizational development), primarily focusing on voice assertiveness (i.e., the extent of voicing individuals’ assertive expressions) and its influences on perceptual appraisals and reactions of voice recipients. Based on a literature review, I proposed a process model that described the influential mechanisms of voice assertiveness. I also defined moderating conditions that may guide the nature of the influence processes, such as voice type (promotive voice vs. prohibitive voice), voicer status (subordinate vs. peer), and recipient core self-evaluations. From two …

Leaders, Followers, And The Space Between: A Three Dimensional View Of Leader Attention And Decision-Making, Karen T. Macmillan

Electronic Thesis and Dissertation Repository

A quasi-experimental field study explores how follower voice, leader regulatory focus and leader-member exchange (LMX) affect leader attention and decision-making. The model responds to calls for more work into the interplay between leaders and followers and the effect on leadership (Avolio, 2007; Howell & Shamir, 2005), the integration of top-down and bottom-up processes that affect attention (Ocasio, 2011; Rerup, 2009); and the types, tactics, targets, and outcomes of follower voice (Morrison, 2011). Twenty-seven established leaders and their followers completed on-line instruments in a time-lagged fashion. Leaders were asked to respond to common …

Individual, Organizational, And Institutional Predictors Of The Requesting And Granting Of Employer-Sponsored Disability Accommodations, Katherine E. Breward

Electronic Thesis and Dissertation Repository

Having employees who are willing to request employer-sponsored disability accommodations and employers who are willing to grant them is a necessary prerequisite for the successful provision of needed accommodations. This research examines the predictors of accommodation requesting and granting among adult workers with disabilities using data collected from 5,418 respondents to a Statistics Canada post 2006 census survey called the Participation and Activity Limitation Survey. Using a rational choice perspective that focuses on maximizing personal utility, I test a series of hypotheses about individual, organizational, and institutional variables that predict willingness to both request and grant needed disability-related workplace accommodations. …

Library Sector Leadership: Bridging Theory And Practice, Melanie Mills, Charlotte Innerd

Western Libraries Presentations

Explore the issue of leadership in libraries with one current student and one graduate of The University of Victoria's Professional Graduate Certificate in Library Sector Leadership. Looking specifically at Kouzes and Posner's 'Five Practices of Exemplary Leaders' and Quinn et al.'s 'Competing Values Framework', we hope to share our own discoveries and insights and add to the important discussion of leadership in Libraries.

Object And Relations Uncertainty: Two Components Of Perceived Environmental Uncertainty, Anthony Francolini

Electronic Thesis and Dissertation Repository

I contend that perceived environmental uncertainty should be divided into a new pair of uncertainty components, which I label object and relations uncertainty. Object uncertainty is defined as an actor’s inability to predict the future accurately due to a lack of information about object items (i.e., tangible, reducible, asocial items). Relations uncertainty is defined as an actor’s inability to predict the future accurately due to a lack of information about relations items (abstract, reduction-resistant, social items).

I contend that the object-relations uncertainty component-set is supported by uncertainty research and categorization theory. First, these two components are supported by the works …