Organizational Behavior and Theory Commons^™

A Collaborative Autoethnography: Your Passport To Immigrant Women Of Color Leader's Stories Of Identity Exploration And Leadership Barriers And Possibilities, Fraylanie Adan Aglipay

Doctoral Dissertations

The study of the personal and career narratives of immigrant Women of Color can lead to more appropriate standards in mainstream work environments and to the expansion of professional leadership opportunities for immigrant Women of Color. The experiences of immigrant Women of Color leaders are varied and complex, with each leader’s experience offering unique perspectives on their leadership journey. Additionally, it is important to analyze their identities because they contain multiple layers, serving as the foundation that has shaped them into the authentic leaders they are today. As scholars, researchers, and activists, we have a duty to address the lack …

Inaccessible Interpolated Imagery: How Coffee Farmers In The State Of Chiapas Might Access Political Economic Opportunity Through Representation, Paolo Fiann Bicchieri

Master's Theses

Here is a useful parable to boil down the idea of this project and set the tone: when one goes to the bar to tell a story about a fight at the bar, they would never venture to place themselves as the hero of the brawl, taking out three drunkards in a single punch, unless they were really in the bar, at that time, fighting a good fight. One would never do this as the bartender, locals, and regulars would all know if this were the case or not. Yet transnational corporations, governments, and even consumers do this all the …

A Circular Economy Approach To Improve E-Waste Recycling In California: Economic Potential And Policy Options, Kripa Shah

Master's Projects and Capstones

The higher consumption rates of electronic devices along with their short life cycles and few repair options poses a huge challenge for E-waste industries to manage them effectively. E-waste comprises of hazardous materials and toxic constituents that can affect the environment and public health through improper disposal. However, they also contain few valuable materials that, if recovered, can reduce the dependence on virgin raw materials. Circular economy has the potential to utilize these valuable materials and gain environment and socio-economic benefits. The research explains how the adoption of a circular economy approach can help improve the E-waste recycling in California …

Servant Leadership Impact: Practical Insights For The Nonprofit Sector, Michael Ohaneson

Master's Projects and Capstones

In an environment often focused on sustainability and doing more with less, this project examines the effectiveness of servant leadership on organizations and individuals in the nonprofit sector. This capstone focuses on a comparative analysis of information collected via literature review and incorporates responses from interviews conducted with experts in the field of servant leadership. The project includes practical implications for the nonprofit sector.

Chief Nurse Executive Work Engagement: System Leadership Through A Natural Disaster, Strike, And Pandemic, Ryan Fuller

Doctor of Nursing Practice (DNP) Projects

Problem. In a 21-hospital region of a 39-hospital integrated health system, CNE turnover peaked at 63% (12 CNEs) in 2015. Interviews were conducted in 2019 with 12 CNEs across the region to understand potential issues related to CNE job satisfaction. Responses revealed concerns regarding empowerment, alignment, work-life balance, information transparency/sharing, and recognition. While identifying a solution to address CNE concerns, the organization experienced successive crisis events during a 12-month period that included a record-setting wildfire, multiple labor union strikes, and a novel pandemic. The regional leadership team (RLT) required new approaches to facilitate effective communication during a crisis between the …

Critical Followership: Faculty And Leader Relations Impact On Leadership Turnover At A California Community College, Erik William Christianson

Doctoral Dissertations

Community colleges are experiencing higher levels of executive leader (chancellor, vice chancellor, and dean) turnover than four-year universities. Many different factors account for the high turnover and low retention: the need for dynamic leaders, the leadership succession process, the lack of professional training and development, as well as stakeholders and outside forces. The relationship dynamic between faculty and leaders as a contributing factor has not been previously studied. The purpose of this mixed methods study was to examine leaders’ misperceptions of faculty’s needs. Surveys and interviews were utilized to cross-examine data and perceptions from faculty and leaders. Through the lens …

Coaching Nurse Leaders In Conflict Management And Team Building To Improve Retention, Jeanette Black

Doctor of Nursing Practice (DNP) Projects

Abstract

Problem: Retention of assistant nurse managers (ANMs) was identified as a concern from interviews with executive leadership and ANMs employed at a large hospital within a Northern California integrated health system. The nurse leader orientation training was reviewed, with gaps identified in conflict management and team building.

Context: The attrition rate of U.S. nurse managers in 2010 was 8.3%, higher than executive nurse leaders, with replacement costs equal to 75% - 125% of a nurse manager’s salary (Loveridge, 2017). Employee turnover and dissatisfaction due to conflict can have detrimental effects on retention, productivity, morale, and quality of patient care. …

Perceptions Of Female Veteran Military Sexual Trauma: A Phenomenological Study, Lindsey Fairweather

Doctoral Dissertations

Military sexual trauma (MST) occurs at devastating rates to service members, by service members, and is widely misunderstood, qualitatively understudied, and reporting may be procedurally biased. The purpose of this study was to phenomenologically explore the lived experiences of female veteran MST survivors with their leadership (chain of command/supervisors) and understand how military culture effects these individuals. A feminist-theory conceptual framework was applied to contextualize hegemonic hypermasculine military culture and the divide and damage it may cause to female service members before MST, when surviving an MST event, and when surviving post-MST fallout.

This study included 10 participants who were …

African American Female Law Enforcement Officers' Lived Experiences And Mentoring: A Thematic Narrative, Harold Wilson

Doctoral Dissertations

Black female officers are an underrepresented sub-group of the law-enforcement profession. The bulk of research on women’s policing has focused on the growth of women in law enforcement, barriers, sexual harassment, gender differences, why women are deterred from law enforcement, physical limitations, and instruments used during the recruitment process, and the stress endured after entry into the profession. When looking at Black female officers’ lived experience and perceptions around mentoring; research is lacking. Eight Black female officers from the San Francisco Bay Area participated in this study. Findings revealed that all of the women have faced a recurring sense of …

Transformational And Transactional Leadership Outcomes On The City Of Oakland By Demographics, Jason W. Mitchell

Doctoral Dissertations

This study utilized a quantitative method, using surveys of workers in the public sector in the City of Oakland to determine the barriers that make it difficult to manage performance and tackle complex issues of that organization. Further, this study delved into the possibility for these leaders to create transactional or transformational environments in this sector. The goal was to find issues that make it difficult for public-sector executives to lead effectively; that is, the goal was to discern factors that prohibit executives from delivering high-quality and efficient services to the public and developing change management. This survey is vital …

An Exploratory Study Of Acculturation Experiences Of Graduate Student Immigrants At The University Of San Francisco, Courtney Lamar

Master's Theses

This study explores the shared challenges during the acculturation process of graduate student immigrants pursuing higher education in the United States. 13 graduate student immigrants at the University of San Francisco discuss their experiences of cultural adjustment into U.S. culture. Through qualitative interviews and thematic analysis, this study seeks to understand the acculturation experiences of graduate student immigrants in the San Francisco Bay Area of the United States. This analysis is based on the individual-level experience examining attitudes and acculturation strategies in the dominant society. Analysis, possibly policy implication for institutions of higher education, and possible directions for future research …

Applying Agile Project Management To Art Museums: A Proposal For Implementing A Generalist Scrum Master, Vincent Sulit

Master's Projects and Capstones

This capstone project examines organizational change, along with its challenges, through case studies in museums and businesses in the private sector, subsequently providing a possible solution for museums to adapt to the current global market economy through the use of Agile Project Management (Agile). I cite recent case studies of art museums implementing Agile for digital product development. This project proposal aims to introduce Agile outside of digital departments, including Exhibitions and Education, with the goal of developing better visitor-centered offerings from museums. This may be achieved through the proposal of a job description for a new museum position of …

Social Loafing Construct Validity In Higher Education: How Well Do Three Measures Of Social Loafing Stand Up To Scrutiny?, Jacquelyn Deleau

Doctoral Dissertations

The purpose of this study was to examine the construct validity of social loafing using convergent and discriminant validity principles. Three instruments that purport to measure social loafing were factor analyzed: A ten-item instrument by George (1992), a 13-item instrument by Mulvey and Klein (1998), and a 22-item instrument by Jassawalla, Sashittal, and Malshe (2009) for a total of 45 items that were compiled into a single instrument with which data were collected, correlated, and factor analyzed.

One hundred and sixty graduate and undergraduates enrolled in management courses at a small private Northern California university were surveyed. Thirteen classes were …

The Effects Of Gender-Aware Leadership-Development Training On The Leadership- Behavioral Competencies Of Women Software Engineers In California’S Silicon Valley, Leann Pereira

Doctoral Dissertations

This study was conducted to investigate the effects of a leadership-development training workshop on leadership behaviors among women software engineers in a California Silicon Valley engineering community with a two-phase, mixed-methods research design. The training workshop was developed using a framework for developing leadership-behavioral competencies among women (LBCW), which was congruent with theoretical principles for women’s leadership development.

LBCW was comprised of four competencies: self-advocacy, social networking, psychological capital, and goal orientation. A pretest–posttest comparison-group design was used to assess the effects of the training on LCBW among 70 participants with four instruments: the Leadership Development and Activities Instrument, the …

A Reflective Hybrid Approach To Connecting Leadership Style And Stakeholder Perspective, Huw Jones, Keith O. Hunter

Organization, Leadership, and Communication

Using quantitative analysis and reflection techniques, we examine employee perception of leadership style and perceived results within organizations based in Whistler, Canada. We are primarily concerned with results in terms of organizational culture towards 3 key stakeholder groups, customers, community, and employees. The observed differences in results between transformational and transactional leadership provide a basis for enriching the mapping of leadership style to desired outcomes.

San Francisco Bay Area School Districts Contracted With California Public Employees' Retirement System (Calpers) And The Impact Of The Patient Protection And Affordable Care Act Of 2010, Michael David Blanco

Doctoral Dissertations

San Francisco Bay Area school districts contracted with California Public Employees’ Retirement system (CalPERS) and the impact of the Patient Protection and Affordable Care Act of 2010

This qualitative study examined the impact of high cost CalPERS medical plans on the participant’s school district in regards to the 2020 Cadillac Tax, the types of administrative action the participants have taken to comply with the mandated reporting to the IRS, and the types of administrative measures the participants have taken to comply with the offer of coverage to employees working a minimum of 30 hours per week. The theoretical framework used …

Workplace Violence, Organizational Culture, And Registered Nurses' Incident Reporting Patterns In Acute Hospitals In California, Feodora Jacobsen

Doctoral Dissertations

The purpose of this study was to increase understanding of the reporting patterns of WPV Type II in acute hospital settings. Although some patients are abusive toward nurses, that the abuse is underreported to hospital administrators. Qualitative studies identified common themes for underreporting including fear of being blamed, abuse considered part of the job, and not having sufficient time to fill out a formal report. This study is the first quantitative study to explore the changes in mean scores of organizational-culture factors under two mutually exclusive conditions: registered nurses (RNs) who do not report hospital incidents and RNs who do …

Improving The Patient Experience By Implementing Patient-Centered Care In A Community Hospital, Richard A. Billingsley Dnp, Mha, Rn

Doctor of Nursing Practice (DNP) Projects

Health care is a complex business currently undergoing extensive reform. These changes require new methods of care deliver and ways in which health care organizations are operating. At the forefront of this change effort is the 2010 Patient Protection and Affordable Care Act, which is transforming health care from a volume-based, fee-for-service process to the delivery of services that have value, improve quality outcomes, increase satisfaction, elicit greater efficiency, demonstrate improved safety outcomes, show cost-effectiveness, promote better access to services, and result in high reliability between providers and organizations. The goal of providing a more positive health care experience is …

Beneficial Noncompliance And Detrimental Compliance: Expected Paths To Unintended Consequences, Steven Alter

Business Analytics and Information Systems

This paper explores the possibility that compliance and noncompliance to process specifications, software usage procedures, business rules, and best practices could be beneficial or detrimental. After introducing different types of compliance and noncompliance, it uses a simple 2 x 2 matrix to postulate four types of situations: beneficial compliance, detrimental compliance, beneficial noncompliance, and detrimental noncompliance. It provides examples that illustrate subcategories within all four possibilities, thereby bringing into question the common assumption that compliance is beneficial and noncompliance is detrimental. It presents a model that explains decisions related to intentions toward compliance and noncompliance. It concludes with implications for …

How Women’S College Student Involvement Contributes To Their Career Aspirations And Navigation For Success In Technology Startup Organizations, Heather Doshay

Doctoral Dissertations

The purpose of the study was to explore the relationship between women’s (co)curricular student involvement in college and their career outcomes in technology startups. This study focused on the ways in which past student involvement shaped women’s future career aspirations and helped them navigate their present career situations to achieve success. The study extended Astin’s Student Involvement Theory by considering how student involvement impacted career outcomes.

The qualitative methodology incorporated nine semi-structured interviews with recent college graduates turned professional women in startups working in the San Francisco Bay Area. The interviews were transcribed and coded for themes and analyzed using …

A Case Study Of E-Leadership Constructs: An Assessment Of Leadership In A Healthcare Organization, Kevin James Lovelace

Doctoral Dissertations

The purpose of this research is to identify the components of e-leadership theory and how it can be used to teach healthcare leaders to develop virtual teams in a healthcare organization. This study will define a way in which leaders can use e-leadership components to increase the efficacy of virtual teams. In particular, this study will examine the perceptions executive leaders have of e-leadership constructs.

This study used a mixed method concurrent triangulation design to examine perceptions of e-leadership theory which may be used to improve the efficacy of virtual teams. The e-leadership theory as a construct was first measured …

"Preventive Leadership Program" At The Salesian University: An Exploratory Case Study, Alejandro Rodriguez

Doctoral Dissertations

Leadership is a key factor in the quality of personal life, organizational culture, and social projection of each member in any organization. Bringing out the best of each person involved in any decision is a must for a Preventive Leader. This kind of leadership opens the possibility to develop, adapt, change and modify the theoretical construct of the definition of a leader from the Preventive horizon, the practical implications of Preventive Leadership development, and the learning and practice of Preventive leadership in a contextualized environment, creating interactions and interdependencies in a net-like pattern of relationships situated in one specific context: …

A Comparative Study Of Public Service Motivation Among Organizational Units In A Public University, Demerris Rochelle Brooks-Immel

Doctoral Dissertations

In the current economic climate of decreased utilitarian and extrinsic rewards, public higher education organizations are challenged to identify low-cost yet satisfying ways to motivate their employees. Previous researchers suggested that the motivation of public employees is a significant aspect of job satisfaction and job choice, attendance, retention, and performance, all of which impact organizational effectiveness. An understanding of what aspects of the organization, its values, and its mission are appealing to employees provides the organization with insight into how best to design work to be meaningful and rewarding; therefore, public-employee motivation should garner the attention of recruiters, managers, and …

The Relationship Between Interaction Patterns On An Online Idea Generation Community And The Implementation Of Ideas, Michael D. Jacobson

Doctoral Dissertations

The purpose of the study was to investigate a socially-networked online idea-generation community. Specifically, the study examined the specific interaction patterns on an online social network and the emergence of ideas. Using social-network analysis, the interaction among the network participants was studied. This analysis included examining the relationships among the network participants in the generation and implementation of ideas. Comparisons were made between networks with ideas that were implemented and those that were not. The findings revealed that activities on the community can be expressed from a network perspective and that insights were found about participant relationships and positions in …

A Self-Organizing Group Within A Hierarchical Organization, Sheila Yuter

Doctoral Dissertations

This study was conducted to discover and describe the characteristics of a community of practice (CoP) and the health care system within which it formed. The study explored the relationship between a CoP of primary care physicians and a health care system that was both a hierarchical organization and a complex adaptive entity. It further examined the impact that relationship may have had on the organization’s sustainability within its environment.

A qualitative approach was used for the collection and analysis of data. Semi-structured interviews were conducted with four members of the CoP and three members of their administrative hierarchy. There …

Hospitality Leadership, Dissatisfaction And Intent To Leave Among Multigenerational Groupings, Thomas A. Maier

Thomas A. Maier

This study examines generational similarities and differences in terms of; perceptions hospitality employees have of leadership, dissatisfaction and intent to leave within their organization.

It Takes A Community To Change A Broken System: Using An Inter-Organizational Collaborative Group To Ensure All Oakland Students Graduate From High School, Nyeisha T. Dewitt

Doctoral Dissertations

This qualitative study documents the formation and interactions of an inter-organizational collaborative group, Oakland's Promise Alliance, to determine if there were environmental and community factors that contributed to the success of the collaborative. The research examines how various participatory activities and group interactions used during the relationship-building phase of the groups' development helped strengthen the group over time. Lastly this study identifies the specific, preexisting characteristics of the Oakland community that affect the propensity for change.

Employing the participatory action research method, 9 of the 13 members of the executive committee voluntarily participated in qualitative interviews and group dialogue to …

To Know, Love, And Serve God: The Characteristics Of A Holy Cross School, Walter E. Jenkins

Doctoral Dissertations

Religious congregations have contributed notably to the shaping of the American Catholic experience through their schools. Many of these congregations, founded in Europe in the 19th and 20th centuries, brought to the United States their values, traditions and expertise to sustain and complement the growing American Catholic community. However, in the later part of the 20th century, a dramatic decline in the number of religious in these communities posed a challenge to the American Church and its schools. In spite of the dramatically decreasing membership, the Congregation of Holy Cross continues to sponsor 13 secondary schools in the United States. …

Mission Conceived Versus Mission Achieved, Paul Lorton Jr

Business Analytics and Information Systems

The stated mission of an organization is, in a deductively ordered world, the encapsulation of the timeless focus of that organization from which measureable objectives can be derived to assess how well that organization is progressing toward its destiny. For arts organizations in troubled times, this coupling of mission driven direction and success ought, in theory to be tight. The effort reported here examines the degree to which an Arts organization, in particular those presenting Opera, have stayed their mission dictated course and survived, even succeeded. By looking in depth at several opera companies in the San Francisco Bay area, …

Intrapersonal Consequences Of (Un)Forgiving: How Forgiveness Affects The Victim, Edward Eli Kass

Organization, Leadership, and Communication

No abstract provided.