Management Information Systems Commons^™

Midmark: An It Service Desk Business Case, Johnny King, Jonathan Pinto

Master of Information Systems Capstone Executive Summary

The purpose of this Capstone project is to research and recommend alternatives to the IT service desk system used by Midmark. This involves gathering requirements, researching the available market solutions via the Gartner Magic Quadrant, meeting with vendors for live demonstrations, matching vendor features to the Midmark decision matrix requirements and calculating scores, performing vendor costs analyses, and a recommendation using Midmark’s business case template.

Customized Crm System For U.S Ecology, Nyswyn Jawaharlal

Master of Information Systems Capstone Executive Summary

Grow by acquisitions, has been one of the business strategy for U.S ecology. Though US Ecology is still growing organically by diligently carrying out its core business in a competent manner, the executive board is growing the company inorganically by acquiring more smaller companies under its gamut. US Ecology tends to carefully choose the companies being purchased for positioning the company strategically across USA in order to serve more customers in more number of states and also make sure that the company being bought has the scope of being expanded in its own operational capability and services provided. In the …

Food Truck Technology Roadmap, Laura Fernandes

Master of Information Systems Capstone Executive Summary

The purpose of this project is to make recommendations to improve the Food Truck fleet from a technology perspective, while respecting the company’s business imperatives for the fleet.

Improving It Requirement Accountability, George Powell

Master of Information Systems Capstone Executive Summary

The Communication & Information (SC) Directorate has centralized the collection and management of Information Technology (IT) requirements used by the center to request, acquire, and install IT related items using a Government Off The Shelf (GOTS) application called the Information Technology Requirements Database (ITRDB). While the ITRDB works sufficiently, a decision was made to pursue ways to increase accountability within the tool for requirements that request: hardware renewals, software renewals, and requirements that stop having forward progress in the process.

Key Performance Indicators In An Agile Supply Chain, Jacob Langston

Master of Information Systems Capstone Executive Summary

Agile supply chains offer the flexibility required to support customers who require a “quick response” to demand requirements. Coupled with lean process improvements and integrated solutions, cost-effective supply chains can be established that provide the infrastructure needed to support the agility needed to meet customer demands; ultimately increasing market share and continued growth. While Emerson’s mission to remain an industry leader in the HVAC&R Industry aligns with these aspects of supply chain management, current system infrastructure does not support such flexibility. Multiple execution tools, processes and one-off solutions make it difficult to standardize reporting methodologies for performance metrics. This leads …

Cisco Unified Communications Training At R+L Carriers, Inc., Iyabo Olukoya-Iselaiye, Shaelyn Taylor

Master of Information Systems Capstone Executive Summary

The goal of this implementation was to improve communications between R+L Carriers locations and customers, increase collaboration between employees, and unify existing information technology (IT) platforms into one.

Servicenow Utilization For Healthstream Lms Support, Leslie Helmbrecht

Master of Information Systems Capstone Executive Summary

Premier Health manages a Learning Management System outside of the IT Division, without efficient and standardized support processes shared by the rest of the organization. Transitioning support to the Incident Management System, ServiceNow requires purchasing annual licenses for each Learning Management System Administrator, however offers extensive benefits to both the Learning Solutions Department and the organization.

Road To Operation Success, Malcolm Lager

Master of Information Systems Capstone Executive Summary

The project reviewed the current state of the AN IT support team and its daily operational processes and procedures. During this assessment, several areas were reviewed. First, the team make up was reviewed, along with the team member’s responsibilities. This provided a point of reference on what the abilities of the staff were and how they could be best used in a sustainable operational environment.

Implementing Web 2 Technologies For Sacm Cultural And Social Affairs Department, Abdullah Abomalik

Master of Information Systems Capstone Executive Summary

The purpose of this capstone project is to recognize the benefits of WEB 2 technology at Saudi Arabian Cultural Mission (SACM) from the implementing of information technology.

Ebc Childcare Center Web Development & Mobile Application, Kristin M. Spearman

Master of Information Systems Capstone Executive Summary

This capstone project involved a website, on-line information request and a mobile application for the EBC Childcare center. This website and mobile application increased the enrollment of the childcare center by providing more information for the parent to determine if EBC is the perfect center for their children.

Safefreesoftware.Com: Revising A Formerly Successful Business Model, Stephen D. Huff

Master of Information Systems Capstone Executive Summary

In 2011, Google, Inc. apparently made significant changes to their advertising policies. Prior to changes in their policies, the right side of the results page for such a query would be populated by up to ten simple text-based CPC (charge-per-click) advertisements – and these advertisements would proceed many pages deep into the query results. This is where SafeFreeSoftware.com advertised. Now there are none (or very few) of these ads and they are typically not representative of small businesses. Therefore, the problem is to develop a new method of generating revenue using a modification of the former SafeFreeSoftware.com business model, which …

Development And Installation Of Ezrecruit, Raman Vij

Master of Information Systems Capstone Executive Summary

This organization needed to:

• Streamline the application process to reduce printing of resumes, and make the process more current, efficient and productive. Implement a hosted solution for tracking of applicants to internal and external postings.
• Upgrade their existing system from a manual, labor-intensive process for employment applications to an on-line applicant tracking system – thereby reducing filing errors, lost applications and storage space.

Implementing Enterprise Bi For Meridian Bioscience, Inc., Paul Hansford

Master of Information Systems Capstone Executive Summary

Meridian Bioscience, Inc. is a life science company, which engages in the development, manufacture, sales, and distribution of diagnostic test kits primarily for gastrointestinal, foodborne, viral, respiratory, and parasitic. The main crux of this capstone project was to provide Meridian with the ability to take action on data insights based on CRM data. This primary need calls for a Business Intelligence (BI) solution. The underlying value propositions for the Meridian Bioscience BI implementation will include the man hours saved, by federating data from multiple systems and distributing reports near real-time for front office knowledge workers.

Social Media Effectiveness In Small Business Environments, Gena R. Bradshaw

Master of Information Systems Capstone Executive Summary

PCE stands for Permanent Cosmetics Effects. The company’s main specialty is the provision of exemplary cosmetic services as well as training. In order for PCE to enhance its revenues, it is essential for the management embrace modern marketing systems. It is crucial for PCE to identify the most suitable social networking alternatives.

Dhdi-Dpl Helpdesk Initiative, Brian H. Moody, Jackie N. Sisco

Master of Information Systems Capstone Executive Summary

The main idea for a DP&L Helpdesk Initiative was to reengineer the current helpdesk ticketing process which the end result will be able to enhance reports, provide options to the customers like retrieving knowledge and placing tickets, and also to assist the current helpdesk personnel.

Aslac Ems-Ng-E Diacap, Aaron Wolfe

Master of Information Systems Capstone Executive Summary

Army Strategic Logistics Activity Charleston (ASLAC) located in Charleston, South Carolina maintains and oversees a Navy fleet of prepositioned Army equipment for rapid deployment to soldiers in the field. Almost three years ago, ASLAC contracted with O’Neil & Associates, Inc. (O’Neil) to create a test system that would connect multiple O’Neil Electronic Maintenance System Next Generation Viewers (EMSNG) together while on an isolated computer network. The EMSNG application is used to display interactive electronic technical manuals (IETMs) which aid in the repair and maintenance of military vehicles at ASLAC’s facility and throughout the military. To connect these multiple EMSNG applications …

A Modern Hr For Modern Seepex, Michael L. Brooks

Master of Information Systems Capstone Executive Summary

The progressive cavity pump manufacturing, seepex Inc., has started a rapid growth phase. The Human Resources department was especially vulnerable to the growing pangs association with such growth due to its small size of one and reliance on paper-based manual functions. This work discusses the opportunities for improvement available, the philosophy behind the decision making process, the implementation process, the results of implementation, and the retrospective view of applying techniques learned during the course of Wright State University’s Master of Information Systems program.

Commission And Rebate Admin Process Evaluation, Michael W. Andrews, Robert E. Schlein, Anthony A. Taylor

Master of Information Systems Capstone Executive Summary

Company “X” provides products and services for healthcare providers. Their divisions include medical, dental, and animal health. They are currently parallel processing the commissions, rebates, and administrative fees on a monthly basis with the outsourced healthcare technology organization Vendor “Y”. After thoroughly examining the processes in each division, the final recommendation of the team is to ultimately terminate all aspects of the Vendor “Y” contract. Company “X” has the ability to bring the processes in-house by utilizing the Oracle ERP system.

Atb Information Tracking System, Therese Watkins

Master of Information Systems Capstone Executive Summary

Lincoln College of Technology currently enrolls students who have not obtained their high school diploma or GED. These students are referred to as Ability to Benefit (ATB) students and are under increased scrutiny and governance from the federal government while enrolled in a college program. This project recommended that Lincoln College of Technology’s Dayton Campus adopt an ATB Student Database.

Application Virtualization Utilizing Microsoft System Center Configuration Manager (Sccm), Garrett Goodin, Lindsey Mason, Tim Mischler

Master of Information Systems Capstone Executive Summary

The National Air and Space Intelligence Center (NASIC) is the Department of Defense’s (DOD) primary source for intelligence on foreign air and space threats. Supporting the NASIC mission is the Communications & Information (SC) directorate. To continue to support the mission, SC has made the decision to explore virtual applications to create a more dynamic and flexible application deployment model that focuses on delivering end users applications quicker and more efficiently. To better understand the benefits of virtual applications the team established a Proof of Concept (PoC) and implemented Microsoft's Application Virtualization (App-V) solution, as well as, reviewed the integration …

Isupport At Kettering Health Network Support Center, Brandon Harris

Master of Information Systems Capstone Executive Summary

Over the past three years Kettering Health Network has transformed their business workflow from traditional paper records to an electronic world of patient data. Despite the efforts to use technology as an enabler for healthcare success, technology improvements have led to in efficiencies as the adoption of state of the art technology has created a higher IT issue tickets. The purpose of this capstone was to improve the Footprints issue ticket volume handled by the Support Center by providing faster response times through providing efficient ways for end users to create Footprints issue tickets.

System Analysis And Design At Good Neighbor, Alex Mathew

Master of Information Systems Capstone Executive Summary

The purpose of this capstone was to provide complete documentation for Good Neighbor House (GNH) system analysis, system design, and implementation plan. The main emphasis of system analysis is to understand the specific needs in order to develop two modules for dental and vision to the existing Wright State HIEx system.

Mis 7900 Capstone: 2012 Winter Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2012 Winter Cohorts, complete with student names, project titles, and faculty advisor names.

Mis 7900 Capstone: 2011 Summer Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2011 Summer Cohorts, complete with student names, project titles, and faculty advisor names.

Mis 799 Capstone: 2011 Winter Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2011 Winter Cohorts, complete with student names, project titles, and faculty advisor names.

Mis 799 Capstone: 2010 Winter Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2010 Winter Cohorts, complete with student names, project titles, and faculty advisor names.

Mis 799 Capstone: 2009 Summer Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2009 Summer Cohorts, complete with student names, project titles, and faculty advisor names.

Mis 799 Capstone: 2009 Winter Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2009 Winter Cohorts, complete with student names, project titles, and faculty advisor names.

Mis 799 Capstone: 2008 Winter Cohort List, Raj Soin College Of Business, Wright State University

Master of Information Systems Capstone Executive Summary

Available for download is a list of the 2008 Winter Cohorts, complete with student names, project titles, and faculty advisor names.