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Full-Text Articles in Management Information Systems

Engineering Innovative Mobile Data Services: Developing A Model For Value Network Analysis And Design, Mutaz M. Al-Debei, Enas M. Al-Lozi, Guy Fitzgerald Apr 2013

Engineering Innovative Mobile Data Services: Developing A Model For Value Network Analysis And Design, Mutaz M. Al-Debei, Enas M. Al-Lozi, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

Purpose – This study aims to analytically develop a reference model for engineering (i.e. analysis, design, development, evaluation, delivery, maintenance, modification, and management) powerful value networks capable of creating innovative mobile data services. Design/methodology/approach – The paradigm followed is that of Design-Science Research (DSR) which incorporates two main iterative processes: build and evaluate. For building the model (i.e. the design science artifact in this research), we followed three iterations: (1) Literature Review Analysis; (2) Semi-Structured Interviews analyzed through content analysis; and (3) examination of real-life case studies. But for evaluating the model, we utilized the NTT DoCoMo’s i-mode case. Findings …


A Value-Based Approach For Explaining The Adoption Intention Of Mobile Data Services, Mutaz M. Al-Debei Mar 2013

A Value-Based Approach For Explaining The Adoption Intention Of Mobile Data Services, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

This study aims at explaining the factors affecting the adoption intention of mobile data services from the perspective of consumers as users. In this study we focus on the value users can potentially gain from using these services. We hypothesize that if we can examine users' utilitarian, hedonic, uniqueness, epistemic and economic value, then we can explain and predict their intention to use mobile data services. Our results show that utilitarian value is according to previous studies an important adoption factor. Additionally, economic value is also important and significant. Nevertheless, it seems that in our context, hedonic, uniqueness, and epistemic …


The Quality And Acceptance Of Websites: An Empirical Investigation In The Context Of Higher Education, Mutaz M. Al-Debei Jan 2013

The Quality And Acceptance Of Websites: An Empirical Investigation In The Context Of Higher Education, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

The aim of this study is to explain the main factors affecting behavioural intentions of students to regularly use university websites in the future. Universities are investing millions of dollars in developing high quality websites as they believe that this course of action can provide them with significant strategic benefits. Notwithstanding, little is known about what attracts students to regularly use university websites and our understanding in this context is by no means complete. Aiming to advance our knowledge in this domain, this study utilises a novel model that is developed on the basis of three well-established theories in the …


Developing And Implementing A Web Portal Success Model, Dima Jalal, Mutaz M. Al-Debei Jan 2013

Developing And Implementing A Web Portal Success Model, Dima Jalal, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

The emergence and subsequent spreading of new technologies, such as Web portals, has changed the way people handle information, communicate, share knowledge, and perform tasks. The use of different information technologies and systems offers the potential for substantially improving performance not only at the organizational level but also at the individual level. However, performance gains are often obstructed by users' unwillingness to accept and use available systems and technologies. This paper aims at examining the role of Web portals in improving the overall performance at the individual level in terms of task productivity and innovation, customer satisfaction, and management control. …


Measuring Web Portals Success: A Respecification And Validation Of The Delone And Mclean Information Systems Success Model, Mutaz M. Al-Debei, Dima Jalal, Enas Al-Lozi Jan 2013

Measuring Web Portals Success: A Respecification And Validation Of The Delone And Mclean Information Systems Success Model, Mutaz M. Al-Debei, Dima Jalal, Enas Al-Lozi

Dr. Mutaz M. Al-Debei

The main aim of this research is to investigate the role of web portals in improving job performance at the individual level from the perspective of employees as users. This is deemed significant as yet little research has assessed the success of web portals in delivering benefits at the individual level in terms of improved performance in developing countries. The DeLone and McLean IS success model was used as a foundational theory and then was refined to match the context of the current research. In fact, the functions and features of portals were identified, clustered and then linked to portals’ …


Portals And Task Innovation: A Theoretical Framework Founded On Business Intelligence Thinking, Mutaz M. Al-Debei, Dima Jalal Jan 2012

Portals And Task Innovation: A Theoretical Framework Founded On Business Intelligence Thinking, Mutaz M. Al-Debei, Dima Jalal

Dr. Mutaz M. Al-Debei

The main aim of this study is to develop a theoretical framework for the success of Web portals in promoting task innovation. This is deemed significant as yet little research has tackled this important domain from the business intelligence perspective. The D&M IS Success Model was used as a foundational theory and then was refined to match the context of the current research. Importantly, in this study, system quality and information quality constructs were defined on the basis of portals' characteristics since a mapping was conducted between the most significant functions and features of Web portals and quality constructs. The …


A Framework Of Value Exchange And Role Playing In Web 2.0 Websites, Mutaz M. Al-Debei, Enas M. Al-Lozi Jan 2012

A Framework Of Value Exchange And Role Playing In Web 2.0 Websites, Mutaz M. Al-Debei, Enas M. Al-Lozi

Dr. Mutaz M. Al-Debei

Digitally engaged communities can be described as communities created and evolved within Web 2.0 Websites such as Facebook, Bebo, and Twitter. The growing importance of digitally engaged communities calls for the need to efficiently manage the building blocks of sustaining a healthy community. The initial operation of any digitally-engaged community depends on the existence of its own members, the beneficial values created and exchanged, and the relationships interlinking both. However, the level of contribution and involvement might vary depending on the benefits being gratified from engaging in such communities. In other words, motivations for participating and getting involved are purposive; …


Conceptual Modelling And The Quality Of Ontologies: Endurantism Vs. Perdurantism, Mutaz M. Al-Debei, Mohammad Mourhaf Al Asswad, Sergio De Cesare, Mark Lycett Jan 2012

Conceptual Modelling And The Quality Of Ontologies: Endurantism Vs. Perdurantism, Mutaz M. Al-Debei, Mohammad Mourhaf Al Asswad, Sergio De Cesare, Mark Lycett

Dr. Mutaz M. Al-Debei

Ontologies are key enablers for sharing precise and machine-understandable semantics among different applications and parties. Yet, for ontologies to meet these expectations, their quality must be of a good standard. The quality of an ontology is strongly based on the design method employed. This paper addresses the design problems related to the modelling of ontologies, with specific concentration on the issues related to the quality of the conceptualisations produced. The paper aims to demonstrate the impact of the modelling paradigm adopted on the quality of ontological models and, consequently, the potential impact that such a decision can have in relation …


Implementations Of Ict Innovations: A Comparative Analysis In Terms Of Challenges Between Developed And Developing Countries, Mutaz Al-Debei, Enas Al-Lozi Jan 2012

Implementations Of Ict Innovations: A Comparative Analysis In Terms Of Challenges Between Developed And Developing Countries, Mutaz Al-Debei, Enas Al-Lozi

Dr. Mutaz M. Al-Debei

The main aim of this paper is to achieve a depth of understanding of the various similarities and differences in terms of challenges between developed and developing countries and in regards to the implementation of ICT innovations. Indeed, advances in Information and Communication Technologies (ICTs) have brought many innovations to the field of Information Systems (IS). Despite agreements on their importance to the success of organizations, the implementation processes of such innovations are multifaceted and require proper addressing of a wide-spread issues and challenges. In this study, we address this matter by first; synthesizing a comprehensive body of recent and …


A Business Model Perspective For Icts In Public Engagement, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman Dec 2011

A Business Model Perspective For Icts In Public Engagement, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman

Dr. Mutaz M. Al-Debei

Public institutions, in their efforts to promote meaningful citizen engagement, are increasingly looking at the democratic potential of Information and Communication Technologies (ICTs). Previous studies suggest that such initiatives seem to be impeded by socio-technical integration barriers such as low sustainability, poor citizen acceptance, coordination difficulties, lack of understanding and failure to assess their impact. Motivated by these shortcomings, the paper develops and applies a business model perspective as an interceding framework foranalysisandevaluation. The underlying principlebehind thisapproachisthatit isnottechnology per se which determines success, but rather the way in which the business model of the technological artifact is configured and employed …


Data Warehouse As A Backbone For Business Intelligence: Issues And Challenges, Mutaz M. Al-Debei Jan 2011

Data Warehouse As A Backbone For Business Intelligence: Issues And Challenges, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

The aim of this research is to identify and classify the main issues and challenges facing different business organizations when implementing Data Warehouse (DW) technologies. This is highly significant given the theoretical and practical implications and importance of such technologies. It is also important to highlight these challenges given the scarcity of research in this domain despite its value. To determine DW issues and challenges, a qualitative research methodology was followed. A semi-structured interview protocol was used with 17 DW project managers and seniors’ members. The gathered data were analyzed by utilizing a bottom-up content analysis technique where content is …


Nested Circles Boundary Algorithm For Rotated Texture Classification, Mutaz M. Al-Debei, Suzan Awienat, Rana Abu-Laila Jan 2011

Nested Circles Boundary Algorithm For Rotated Texture Classification, Mutaz M. Al-Debei, Suzan Awienat, Rana Abu-Laila

Dr. Mutaz M. Al-Debei

A new simple yet efficient classification algorithm named as Nested Circle Boundary (NCB) is proposed in this study. This algorithm provides features from measuring the average of the sum of boundary pixels for a number of nested circles inside the texture image. It was tested on different 91 rotated texture images for 13 texture classes using Brodatz texture database. The proposed algorithm achieves 100% accuracy when it comes to rotated texture classification. The methodology of NCB algorithm is based on two phases. Phase one mainly measures the features of the 13 texture classes and the original texture images. Then, the …


Business Model Requirements And Challenges In The Mobile Telecommunication Sector, Mutaz M. Al-Debei, David Avison Jan 2011

Business Model Requirements And Challenges In The Mobile Telecommunication Sector, Mutaz M. Al-Debei, David Avison

Dr. Mutaz M. Al-Debei

The telecommunications business is undergoing a critical revolution, driven by innovative technologies, globalization and deregulation. Cellular networks and telecommunications bring radical changes to the way telecom businesses are conducted. Globalization, on the other hand, is tearing down legacy barriers and forcing monopolistic national carriers to compete internationally. Moreover, the noticeable progress of many countries towards deregulation coupled with liberalization is significantly increasing telecom market power and allowing severe competition. The implications of this transition have changed the business rules of the telecom industry. In addition, entrants into the cellular industry have had severe difficulties due to inexistent or weak business …


A Semi-Automatic Ontology Extension Method For Semantic Web Services, Mutaz M. Al-Debei, Mohammad Mourhaf Al Asswad Jan 2011

A Semi-Automatic Ontology Extension Method For Semantic Web Services, Mutaz M. Al-Debei, Mohammad Mourhaf Al Asswad

Dr. Mutaz M. Al-Debei

this paper provides a novel semi-automatic ontology extension method for Semantic Web Services (SWS). This is significant since ontology extension methods those existing in literature mostly deal with semantic description of static Web resources such as text documents. Hence, there is a need for methods that can serve dynamic Web resources such as SWS. The developed method in this paper avoids redundancy and respects consistency so as to assure high quality of the resulting shared ontologies.


Value Networks For Developing Mobile Innovations: The Case Of Apple Iphone, Mutaz M. Al-Debei Jan 2010

Value Networks For Developing Mobile Innovations: The Case Of Apple Iphone, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

This paper intuitively utilizes a methodical approach (i.e. VNM Model) to analyze the success of Apple iPhone mobile innovation from a value network perspective. The paper demonstrates, through the case of iPhone, how a powerful and well- designed value network is a critical enabler of innovations in the mobile telecommunications industry. Retrospectively, the paper also discusses key value drivers of successful value networks.


Developing A Unified Framework Of The Business Model Concept, Mutaz M. Al-Debei, David Avison Jan 2010

Developing A Unified Framework Of The Business Model Concept, Mutaz M. Al-Debei, David Avison

Dr. Mutaz M. Al-Debei

Recent rapid advances in Information and Communication Technologies (ICTs) have highlighted the rising importance of the Business Model (BM) concept in the field of Information Systems (IS). Despite agreement on its importance to an organization’s success, the concept is still fuzzy and vague, and there is little consensus regarding its compositional facets. Identifying the fundamental concepts, modeling principles, practical functions, and reach of the BM relevant to IS and other business concepts is by no means complete. This paper, following a comprehensive review of the literature, principally employs the content analysis method and utilizes a deductive reasoning approach to provide …


Developing A Decision-Making Framework For Web Service Security Profiles: A Design-Science Paradigm, Mutaz M. Al-Debei, Bachar Alrouh, Gheorghita Ghinea Jan 2010

Developing A Decision-Making Framework For Web Service Security Profiles: A Design-Science Paradigm, Mutaz M. Al-Debei, Bachar Alrouh, Gheorghita Ghinea

Dr. Mutaz M. Al-Debei

In this paper, we provide a novel analytical hierarchy process decision-making framework for Web service security profiles. This framework aids in solving the dilemma of which Web service security profile is most fitting in a particular situation. This is because the developed framework allows architects and developers to take informed decisions following a systematic and manageable approach. In developing the framework, we followed the design-science research paradigm within which we incorporated a number of laboratory experiments.


Engaging With Citizens Online: Understanding The Role Of Epetitioning In Local Government Democracy, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos Jan 2010

Engaging With Citizens Online: Understanding The Role Of Epetitioning In Local Government Democracy, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos

Dr. Mutaz M. Al-Debei

According to the Local Democracy, Economic Development and Construction Act introduced in 2009, UK local authorities are expected to implement ―a facility for making petitions in electronic form to the authority‖. Motivated by this arrangement, this paper reflects on the findings of a case study investigation conducted with the Royal Borough of Kingston (one of the first local authorities to implement such a service since 2004). Lessons learnt from the case suggest that ePetitions reveal increased potential to enhance local government democracy, but are also shaped by challenging open implementation issues which can highly influence the initiative’s impact. Our conclusions …


The Design And Engineering Of Mobile Data Services:Developing An Ontology Based On Business Model Thinking, Mutaz M. Al-Debei, Guy Fitzgerald Jan 2010

The Design And Engineering Of Mobile Data Services:Developing An Ontology Based On Business Model Thinking, Mutaz M. Al-Debei, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

This paper addresses the design and engineering problem related to mobile data services. The aim of the research is to inform and advise mobile service design and engineering by looking at this issue from a rigorous and holistic perspective. To this aim, this paper develops an ontology based on business model thinking. The developed ontology identifies four primary dimensions in designing business models of mobile data services: value proposition, value network, value architecture, and value finance. Within these dimensions, 15 key design concepts are identified along with their interrelationships and rules in the telecommunication service business model domain and unambiguous …


The Design Of Innovative Mobile Artifacts: How To Develop Powerful Value Networks?, Mutaz M. Al-Debei, Guy Fitzgerald Jan 2010

The Design Of Innovative Mobile Artifacts: How To Develop Powerful Value Networks?, Mutaz M. Al-Debei, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

The development of mobile data services and products calls for participation and collaboration amongst many actors with different expertise. However, building powerful value network is challenging and requires a detailed examination of a number of design constructs and their interrelationships. This research provides an intuitive model to help effectively design such networks. The model is illustrated using NTT DoCoMo’s i-mode case. It is argued that the model offers a useful methodical approach for telecoms providers to develop a thriving value network capable of creating significant mobile innovations and benefits.


Rethinking The Business Model Concept With Eparticipation, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman Jan 2010

Rethinking The Business Model Concept With Eparticipation, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman

Dr. Mutaz M. Al-Debei

Enhancing citizen participation in policy making using Information and Communication Technologies (ICTs) is emerging as a strategic issue for political organisations. ICT-mediated participation, or eParticipation, projects range from the more traditional public sector initiatives, such as petitions and consultations, to attempts at integrating new forms of participatory Web 2.0 media. In this paper, we argue that the potential of ICTs to deliver sustainable eParticipation has not been fully achieved. This is mainly because of the lack of (1) effective coordination at the implementation level, (2) appropriate infrastructure, and (3) effective service design and development. In addressing this gap, we examine …


Ontoeng:A Design Method For Ontology Engineering In Information Systems, Mutaz M. Al-Debei, Guy Fitzgerald Jan 2009

Ontoeng:A Design Method For Ontology Engineering In Information Systems, Mutaz M. Al-Debei, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

This paper addresses the design problem relating to ontology engineering in the discipline of information systems. Ontology engineering is a realm that covers issues related to ontology development and use throughout its life span. Nowadays, ontology as a new innovation promises to improve the design, semantic integration, and utilization of information systems. Ontologies are the backbone of knowledge-based systems. In addition, they establish sharable and reusable common understanding of specific domains amongst people, information systems, and software agents. Notwithstanding, the ontology engineering literature does not provide adequate guidance on how to build, evaluate, and maintain ontologies. On the basis of …


Towards A Business Model For Cellular Network And Telecommunication Operators: A Theoretical Framework, Mutaz M. Al-Debei, Ramzi El-Haddadeh, David Avison Jan 2008

Towards A Business Model For Cellular Network And Telecommunication Operators: A Theoretical Framework, Mutaz M. Al-Debei, Ramzi El-Haddadeh, David Avison

Dr. Mutaz M. Al-Debei

Cellular networks and telecommunications bring major change to the way businesses are conducted. Mobility has become one of the main priorities for users and this has impacted on cellular networks and telecommunication operators (CNTOs). However, entrants into the cellular industry have been confounded primarily by inexistent or weak Business Models (BMs). Designing a BM for a CNTO is complex and requires multiple actors to balance different and often conflicting design requirements. Nevertheless, most research about CNTOs has been technically oriented and has mainly addressed the technological and engineering issues related to their infrastructure. Less attention has been given to the …


Defining The Business Model In The New World Of Digital Business, Mutaz M. Al-Debei, Ramzi El-Haddadeh, David Avison Jan 2008

Defining The Business Model In The New World Of Digital Business, Mutaz M. Al-Debei, Ramzi El-Haddadeh, David Avison

Dr. Mutaz M. Al-Debei

Recent rapid advances in ICTs, specifically in Internet and mobile technologies, have highlighted the rising importance of the Business Model (BM) in Information Systems (IS). Despite agreement on its importance to an organization’s success, the concept is still fuzzy and vague, and there is no consensus regarding its definition. Furthermore, understanding the BM domain by identifying its meaning, fundamental pillars, and its relevance to other business concepts is by no means complete. In this paper we aim to provide further clarification by first presenting a classification of definitions found in the IS literature; second, proposing guidelines on which to develop …