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Full-Text Articles in Labor Relations
How Institutions And Business Strategies Affect Wages: A Cross-National Study Of Call Centers, Rosemary Batt, Hiroatsu Nohara
How Institutions And Business Strategies Affect Wages: A Cross-National Study Of Call Centers, Rosemary Batt, Hiroatsu Nohara
Rosemary Batt
This paper, drawing on a 2003-2006 establishment-level survey of 1,819 call centers in 15 countries, examines effects of industrial relations institutions and employer strategies on wage variation across coordinated, liberal, and emerging market economies. The authors find several contradictory patterns, which confirm theoretical predictions for some countries and contradict them for others, suggesting diverse institutional reactions to the emergence of a new economic activity. Consistent with prior research, Denmark, France, and Sweden exhibit patterns of low wage dispersion and no union wage premium, and the United States, Canada, and emerging market economies exhibit quite high levels of dispersion. Contrary to …
American Workplace Dispute Resolution In The Individual Rights Era, Alexander Colvin
American Workplace Dispute Resolution In The Individual Rights Era, Alexander Colvin
Alexander Colvin
This article presents a theoretical conceptualization of the rise of alternative dispute resolution and its impact on American employment relations in the individual rights era. The idea of an industrial relations system advanced by Dunlop is no longer a plausible general approach for understanding American employment relations given the decline of organized labor. This article examines the question of whether a new individual employment rights-based system of employment relations has replaced it. The old New Deal industrial relations system was based on three pillars: labor contracts that provided a web of rules governing the workplace; economic strikes, actual or threatened, …
Contemporary Issues In Employment Relations—A Roundtable, David Lewin, Adrienne Eaton, Thomas Kochan, David Lipsky, Daniel Mitchell, Paula Voos
Contemporary Issues In Employment Relations—A Roundtable, David Lewin, Adrienne Eaton, Thomas Kochan, David Lipsky, Daniel Mitchell, Paula Voos
David Lewin
For the 2006 LERA research volume, leading scholars were assembled in a roundtable for the purpose of eliciting their views on key contemporary industrial relations issues. The roundtable members were Adrienne E. Eaton, professor and director of labor extension in the Rutgers University School of Management and Labor Relations; Thomas A. Kochan, the George M. Bunker Professor of Management and director of the Institute for Work and Employment Research in the MIT Sloan School of Management; David B. Lipsky, the Anne Evans Estabrook Professor of Dispute Resolution and former dean of the School of Industrial and Labor Relations, Cornell University; …
Revitalizing Labor In Today's World Markets, Lowell Turner
Revitalizing Labor In Today's World Markets, Lowell Turner
Lowell Turner
[Excerpt] Competitiveness for firms is possible via the high road or low road, or some combination of the two. For a nation, however, if competitiveness means the ability of a country's firms to sell on world markets while contributing to rising average incomes and living standards at home, then only the high road will do, especially for advanced industrial societies such as Germany and the United States. The tragedy of today's touted "American model" is that it is based too much on the low road, and as a result includes growing income polarization and a deep "representation gap." American workers, …