Human Resources Management Commons^™

An Empirical Study On The Association Between Public Service Motivation And Job Satisfaction, And Other Factors: An Analysis Of Special Ward Employee Data Using Ordinary Least Squares And Quantile Regression Analysis, Reona Hayashi, Takeshi Fukaya, Masatoshi Minowa, Shigeo Nakajima, Shizuka Kajiwara

Japanese Society and Culture

This study aims to identify the association between public service motivation (PSM), job satisfaction, and other factors using ordinary least squares and quantile regression analyses. The following findings were clarified by analysing survey data from approximately 1,600 special ward employees. Job satisfaction, affective organisational commitment, and job performance are positively associated with PSM. Second, job stress and PSM are negatively associated with PSM. Third, there is a stable positive association between affective organisational commitment and PSM regardless of whether affective organisational commitment is high or low. Fourth, as job satisfaction and job performance increased, the positive association between job satisfaction, …

The Role Of Discrete Emotions In Job Satisfaction: A Meta-Analysis, Courtney E. Williams, Jane Shumski Thomas, Andrew A. Bennett, George C. Banks, Allison Toth, Alexandra M. Dunn, Andrew Mcbride, Janaki Gooti

Management Faculty Publications

[Summary] The relationship between emotions and job satisfaction is widely acknowledged via affective events theory (AET). Despite its widespread use, AET was not designed to address why specific emotions might differentially relate to job satisfaction. We utilize appraisal theory of emotion to refine AET and provide this nuanced theorizing. We meta‐analytically test our ideas with 235 samples across 99 883 individuals and 22 600 intra‐individual episodes. We test two approaches—specific emotion experiences (16 discrete emotions) versus general emotion experiences (positive or negative emotions)—and present empirical evidence of their similarities and differences with job satisfaction. Our findings suggest that specific emotions …

Unlocking The Talent Puzzle: Examining The Impact Of Job Satisfaction, Organizational Commitment, And Career Development On Talent Attraction And Retention, Angela Denise Lamar

Doctoral Dissertations and Projects

The current competitive organizational market warrants the implementation of talent attraction and retention strategies to aid organizations faced with talent management challenges. To provide organizations with practical strategies and best practices, it is vital first to understand real-world experiences of organizations as well as employees. This dissertation’s objectives are to discover the relationship between job satisfaction, organizational commitment, and career development or advancement in influencing talent attraction and retention strategies. The comprehensive qualitative research study will incorporate interview and survey data from organizational leaders and employees within the Southeastern United States region and the Fintech industry space. The participants will …

The Mediating Influence Of Organizational Trust On The Relationship Between Transformational Leadership And Job Satisfaction In The Virtual Workplace, Angela Daniels

Dissertations

Research has shown how leadership influences job satisfaction and organizational trust in the virtual workplace. With an increasing number of organizations shifting to these work environments, it is essential to study the effect of leadership on virtual workers. Prior studies suggest that leadership behaviors significantly impact job satisfaction (Hacker et al., 2019), and leadership plays a crucial role in inspiring employees to achieve the goals and objectives of the organization in a virtual workplace (Miller, 2020). Specifically, transformational leadership behaviors that shape the mindset and actions of employees are significant (Abelha et al., 2018). This study proposed a mediation model …

Green Human Resource Management And Employee Innovative Behaviour: Does Inclusive Leadership Play A Role?, Azadeh Shafaei, Mehran Nejati

Research outputs 2022 to 2026

Purpose: This study examines the relationship between green human resource management (green HRM) and employee innovative behaviour. It also investigates the mediating role of job satisfaction to explore the mechanism through which green HRM is related to employee innovative behaviour. Additionally, it examines the moderating role of inclusive leadership to determine the boundary condition of the relationship between green HRM and employee innovative behaviour. Design/methodology/approach: The study used a quantitative research approach using survey and collected 508 responses from full-time employees in Australia. Findings: The authors have found support for all the hypothesised relationships in the study. Specifically, green HRM …

Organizational Change In The Workplace During The Covid-19 Pandemic, Takeisha Shante Miles

Doctoral Dissertations and Projects

Failed change initiatives continuously plagued organizations throughout time, mainly because of the complexities involving the response to change. Researchers studied to understand the cause and effect of failed change efforts. The type of change often notes as a precursor to the kind of response, while the resistance to change was a catalyst to the 70% rate of failed change initiatives (Burnes & Jackson, 2011; Maheshwari & Vohra, 2015). Organizational change initiatives become further complicated, involving a crisis. This qualitative multiple case study included the phenomenon of unsuccessful change proposals during a crisis, its implications on job satisfaction and employee resistance, …

The Impact Of The Organizational Rewards On The Sewing Machine Operator’S Job Satisfaction: With Reference To Seethawaka Board Of Investment Sri Lanka, Mayuri Dilani, Yamini Pandey

Management Dynamics

Human capital has become imperative in contemporary organizations. Sewing Machine Operators are the backbone of the Apparel sector and thus the satisfaction of these employees is critical. As it is recording the higher turnover in the machine operators, the need of understanding of the impact of rewards on the satisfaction level of the employees is emerging. The direct product outcome has been provided by these employees. Accordingly, the study is undertaking to identify the organizational rewards on sewing machine operator’s job satisfaction as it is important o reduce the turnover and cost in operations. Study has used 142 respondents using …

It's So Boring - Or Is It? Examining The Role Of Mindfulness For Work Performance And Attitudes In Monotonous Jobs, Andreas Wihler, Ute R. Hulsheger, Jochen Reb, Jochen I. Menges

Research Collection Lee Kong Chian School Of Business

We examine the role of employee mindfulness in the context of highly monotonous work conditions. Integrating research on task monotony with theorizing on mindfulness, we hypothesized that mindfulness is negatively associated with the extent to which employees feel generally bored by their jobs. We further hypothesized that this lower employee boredom would relate to downstream outcomes in the form of job attitudes (job satisfaction and turnover intentions) and task performance. We examined both objective task performance quality and quantity to shed light on the complexity of the mindfulness-task performance relation, which has so far mostly been investigated using subjective supervisor …

It’S So Boring – Or Is It? Examining The Role Of Mindfulness For Work Performance And Attitudes In Monotonous Jobs, Andreas Wihler, Ute R. Hülsheger, Jochen Reb, Jochen I. Menges

Research Collection Lee Kong Chian School Of Business

We examine the role of employee mindfulness in the context of highly monotonous work conditions. Integrating research on task monotony with theorizing on mindfulness, we hypothesized that mindfulness is negatively associated with the extent to which employees feel generally bored by their jobs. We further hypothesized that this lower employee boredom would relate to downstream outcomes in the form of job attitudes (job satisfaction and turnover intentions) and task performance. We examined both objective task performance quality and quantity to shed light on the complexity of the mindfulness–task performance relation, which has so far mostly been investigated using subjective supervisor …

Organizational Response To The Covid-19 Pandemic: Does It Affect Hospitality Industry Employees’ Outcomes?, Jessica Wiitala, Trishna Mistry

Journal of Global Hospitality and Tourism

The purpose of this study was to analyze the relationships between hospitality organizations’ crisis response during the COVID-19 pandemic with hospitality employees’ attitudes and behaviors. Data was collected using a survey distributed on Amazon Mechanical Turk (MTurk) targeting hospitality industry employees. The findings reveal that crisis response is related to psychological well-being, job satisfaction, and organizational commitment among hospitality industry employees. This study broadens the scope of crisis management literature in the hospitality field. Furthermore, it establishes the significance of effective crisis response for hospitality industry employees’ well-being and positive outcomes.

An Analysis Of Air Traffic Controllers’ Job Satisfaction, Sohel M. Imroz, Farhan Sadique, Nidhi Trambadia

Journal of Aviation/Aerospace Education & Research

The air traffic controllers' job is one of the most hectic in today’s world, predominantly due to its safety-critical operations and altering expectations. The primary purpose of this paper is to provide a holistic directory of determinants and synthesized reinforcements for air traffic controllers' job satisfaction. Researchers in the past have put the spotlight on individual air traffic controller’s technical job satisfaction factors, such as impacts from remote tower operation, airplane trajectory changes, and dynamic air traffic situations. However, none described the connection among those factors and how adjusting those factors can enhance the cognitive components related to their job …

Effect Of Training Opportunity And Job Satisfaction On Turnover Intentions Among Gen X And Gen Y, Regin Justin

Human Resource Development Theses and Dissertations

Employee turnover costs billions of dollars for companies every year, and it has been increasing over the years. Multiple studies have explored the different antecedents that affect turnover intentions. However, there has been little focus on the effects of training opportunities on turnover intentions. This study examines the impacts of training opportunity on job satisfaction and turnover intention among the generation X and generation Y cohorts in the United States. A total of 252 respondents completed questionnaires that assessed the internal elements of the model among Amazon mturk workers. Data from the measurements of training opportunity, job satisfaction, and turnover …

The Percieved Organizational Justice And Job Sastifaction Of Arab American University’S Employees, Emad Wild Ali

Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث

This study aims to measure the perceived justice (distributive, procedural, and Interactional) by the Arab American University employees and analyze the relation between the perceived justice and job satisfaction. The study was conducted in the Palestinian environment. Data were collected through a questionnaire distributed to a stratified randomly selected sample out of 500 employees at the Arab American University. The results indicated a strong positive relationship between the perceived justice and job satisfaction (with correlation value =.834 at α=.01). The study has also revealed a significant relationship between the age of the respondents and their job satisfaction level. In addition, …

White And Minority Employee Reactions To Perceived Discrimination At Work: Evidence Of White Fragility?, Eddy Ng, Greg J. Sears, Muge Bakkaloglu

Faculty Journal Articles

Building on the notion of “White fragility,” this study aims to explore how Whites react and cope with perceived discrimination at work. Specifically, the authors explore whether: (1) Whites react more negatively than minorities when they perceive discrimination at work and (2) Whites are more likely than minorities to restore the status quo by leaving the situation when they perceive discrimination at work. Data for this study were obtained from the Professional Worker Career Experience Survey. In total, 527 working professionals from multiple organizations across the central USA participated in the survey. The authors find evidence that Whites experience more …

Green Human Resource Management: A Two-Study Investigation Of Antecedents And Outcomes, Azadeh Shafaei, Mehran Nejati, Yusmani Mohd Yusoff

Research outputs 2014 to 2021

Purpose

The study aimed to provide insights on antecedent and outcome of green HRM at the organisational level and the outcome of green HRM at the individual level. It also sought to examine the mechanism through which green HRM would lead to employees’ positive outcome.

Design/methodology/approach

A quantitative study design using a two-study approach was employed to collect and analyse the data. For study 1, 206 hotels from Malaysia were included in analysis at the organisational level, while in study 2 at the individual level, 508 employees from different sectors provided insights through an online questionnaire. For both studies, partial …

Exploring The Influence Of Emotional Labour, Emotional Intelligence, Emotional Regulation, And Emotional Valence On Employee Job Satisfaction And Burnout, Kirsty Lee Wilson

Theses : Honours

This thesis investigated the measures of emotional labour surface acting and deep acting, emotional intelligence, emotional regulation and positive and negative affect as influences on employee wellbeing outcomes of job satisfaction and burnout. A questionnaire was administered to over 2,000 client-facing employees in the USA and Canada. Results from the data analysis found that employees subjected to high levels of emotional labour in client facing roles experienced higher levels of negative affect or outlook. Those scoring higher on the emotional labour surface acting subscale scored significantly higher for negative effect. Additionally, higher scores in deep acting emotional labour were also …

Understanding Employee Engagement: A Mixed-Methods Study, Joren M. Scharn

Theses & Dissertations

For over 4 decades businesses around the world have been conducting employee satisfaction surveys at regular intervals and this surfaced a strong positive relationship between employee satisfaction, customer satisfaction, and overall company performance. In recent years however, academics and researchers have reopened the debate on whether employee or job satisfaction metrics are in fact reliable indicators of productivity, suggesting that employee engagement has a far stronger correlation to productivity. This study addresses two interrelated problems that are associated with a practice that is common in working environments all over the world. According to literature, it is generally accepted that (a) …

Crowdsourcing Job Satisfaction Data: Examining The Construct Validity Of Glassdoor.Com Ratings, Richard N. Landers, Robert C. Brusso, Elena M. Auer

Personnel Assessment and Decisions

Researchers, practitioners, and job seekers now routinely use crowdsourced data about organizations for both decision-making and research purposes. Despite the popularity of such websites, empirical evidence regarding their validity is generally absent. In this study, we tackled this problem by combining two curated datasets: (a) the results of the 2017 Federal Employee Viewpoint Survey (FEVS), which contains facet-level job satisfaction ratings from 407,789 US federal employees, and which we aggregated to the agency level, and (b) current overall and facet ratings of job satisfaction of the federal agencies contained within FEVS from Glassdoor.com as scraped from the Glassdoor application programming …

Effects Of The Dimensions Of Quality Of Work Life On Turnover Intention Of Millennial Employees In The U.S., Julie Lewis

Human Resource Development Theses and Dissertations

Voluntary employee turnover, or quitting jobs, in the U.S. has been steadily increasing since 2009. This study investigated the relationships among the dimensions of quality of work life (QWL), job satisfaction, organizational commitment, and turnover intention among millennial employees in the U.S. It sought to determine whether statistically significant relationships existed among these variables. The study tested a model of the relationships among the aforementioned constructs using structural equation modeling with the IBM^® SPSS^® Amos 25.0 (SPSS) software package.

Using maximum likelihood estimation (MLE), 339 respondents drawn from Amazon Mechanical Turk (MTurk) were examined. Results showed that job …

Determinantes De La Calidad Del Empleo Y Satisfacción En El Trabajo En El Sector De Mantenimiento Y Reparación De Vehículos Automotores, William David Vargas Cortes

Economía

El presente trabajo analiza las diferentes problemáticas que presentan los trabajadores del sector automotriz en Colombia, aquellos vinculados a la rama económica de mantenimiento y reparación de vehículos automotores. Para ello se realiza una estimación de los determinantes de la calidad del empleo (en materia de protección y bienestar social que tienen dispuestas los trabajadores para el desarrollo de su labor) y de su satisfacción laboral, a partir de la construcción de un índice de calidad laboral y de la satisfacción que presentan los trabajadores respecto a los empleos que poseen para el periodo 2009-2014, gracias a resultados de la …

Finding The Fit: Job Crafting As A Leadership Tool, Paul R. Johnson

Theses and Graduate Projects

Too many people go their entire lives in jobs that aren't quite the right fit. In fact, currently 70% of the American workforce is disengaged, a symptom of people feeling like the position or career they are in is not right for them. Some people end up switching jobs or careers multiple times throughout their life, while others may remain in a job they dislike. The focus of my research was to look at a third possible solution for unhappy workers: job crafting. By giving workers the freedom to add new tasks or alter existing ones, expand or contract their …

The Relationship Between Job Satisfaction, Cross-Cultural Adjustment, And The Adjustment Of The Trailing Spouse On Female Expatriate Success: A Preliminary Review And Survey Proposal, Leanna Joyce Morrow

Honors Theses

As the world continually moves towards globalization and a diverse work environment, the need for employed female expatriates has never been greater. The purpose of this study is to develop a better understanding of the factors affecting the successful adjustment of these women. This was done by analyzing data provided by the InterNations database in relation to three things: cross-cultural adjustment, job satisfaction, and the experience of the trailing spouse.

Based on this study, it was determined that there is a need to research the effects of marital and familial status on turnover intentions during female expatriate assignments. A survey …

Perspectives On Sabbaticals And Job Satisfaction In Nonprofit Organizations, Beth Anne Spacht

School of Professional and Continuing Studies Nonprofit Studies Capstone Projects

For mission-driven organizations with limited resources to invest in employee salary and development, retaining top talent is a critical challenge. The monetary toll of turnover is particularly harmful to small organizations, which make up 66.3 percent of the nonprofit sector. To keep staff satisfied and incentivized to stay, nonprofits need to innovate creative new strategies to retain employees. The nonprofit sabbatical, a period of rest and renewal given to reward years of service, is one possible solution to reduce burnout and reward longevity. This exploratory study investigated the benefits and challenges of nonprofit sabbaticals in relation to theories of job …

Turnover Intentions Among South African It Professionals: Gender, Ethnicity And The Influence Of Pay Satisfaction, Rennie Naidoo

The African Journal of Information Systems

The South African ICT industry is struggling with high turnover despite the relatively high remuneration packages it offers to its gender and racially diverse IT professionals. This study explored pay satisfaction levels and its relationship with job satisfaction, organizational commitment, and turnover intentions. Survey responses from 158 IT professionals were subjected to descriptive, correlation and regression analysis. The results show that, irrespective of gender or race, employees generally have low pay satisfaction, low organizational commitment, and only moderate job satisfaction levels. However, black ethnic groups did show a difference in their appraisals of pay satisfaction, expressing slightly lower pay satisfaction …

The Role Of Organizational Buy-In In Employee Retention, Serena Hsia

Industrial-Organizational Psychology Dissertations

This study examined the role of organizational buy-in, the acceptance and willingness to actively support and participate in the organizations plans, in the relationship between job satisfaction and intent to stay. Furthermore, this study proposed that job position would moderate the influence of organizational buy-in, as those in higher positions may be more invested in the organiation’s strategy. Two models were tested – a moderated moderation model, and a double moderated model. Support was found for the double moderated model. Organizational buy-in acted as a buffer between job satisfaction and intent to stay, such that those who have low job …

Nursing Assignments Based On Patient Acuity: The Road To Nursing Job Satisfaction, Kristina Tomic

Evidence-Based Practice Project Reports

Challenges in the healthcare industry, including nursing shortages and low nursing retention, have resulted in nurses’ job dissatisfaction. Improving work environment and workload can lead to improved and equitable nursing shift assignments, which may improve nursing job satisfaction. The purpose of this EBP project was to (a) implement a patient acuity tool in the hospital unit, (b) assess its effectiveness in appropriating nursing shift assignments, and (c) evaluate its effect on nursing job satisfaction. The Evidence Based Medicine (EBM) Model was used as a guide to facilitate the transition of the best evidence into practice. As suggested within the evidence, …

An Interrogation Of Turnover Antecedents At An Automobile Manufacturer In Northwest Ohio, Emily Boyle

Honors Projects

The manufacturing industry is one of the largest industries in Northwest Ohio. With the growing influence of Lean/Six Sigma manufacturing systems, the industry is becoming much more automated and team-oriented. The manufacturing facility in question is a Tier 1 and 2 automotive manufacturer that is a part of one of the largest global companies in this sector and uses many Lean and Six Sigma processes across three shifts. In recent years, this company has seen a trend of high turnover and it is a constant point of contention for both supervisors and Human Resources. The current study aimed to determine …

The Impact Of Communication Satisfaction On Paediatric Nurses’ Job Satisfaction And Intention To Stay, Gemma Doleman

Theses: Doctorates and Masters

Effective communication is the most central process within an organisation and is essential to organisational values, norms and expectations. There is a documented connection between job satisfaction, work commitment and organisational communication. However, nurses’ and nursing middle managers’ satisfaction with organisational communication has not been extensively studied in recent years and not at all among paediatric nurses. Therefore, the purpose of this study was to develop and test a theoretical model that examined paediatric nurses’ and middle managers’ satisfaction with organisational communication and the effect this has on paediatric nurses’ job satisfaction and intention to stay in their job.

Employing …

Educating Managers On How To Manage Introverted Vs. Extroverted Employees, Madison Hays

Honors Projects

While personality types are a popular topic in society today, many don't really understand what they mean and what implications they can have. This project combines the disciplines of both management and psychology, seeking to educate managers on how the two personality traits of introversion and extroversion can impact their ability to effectively manage employees in the workplace. It is presented in the form of a blog, each post identifying and answering an anticipated question that a manager would have while integrating personality considerations into their job practices. Also included are reviews on popular non-fiction books that are recommended for …

The Moderating Effect Of Individual Employee Attributes On The Relationship Between Managerial Communication And Employee Job Satisfaction In Times Of Change, Ashley Hall

Human Resource Development Theses and Dissertations

Change is common within organizations today, and companies are seeking employees who will adapt to the changes with a minimum level of disruption to the organization. Although a large literature base exists outlining ways to implement and manage change efforts from both research and practitioner perspectives, many change initiatives do not meet expectations. A lack of communication from management has been identified as a major contributor to resistance to change. As such, managerial communication plays an integral role in the change management process. This study investigated the moderating role of three individual employee attributes (i.e., organizational trust, managerial trust, and …