Business Intelligence Commons^™

Editor's Note, Havovi Joshi

Asian Management Insights

Charting directions and steadying the ship amidst the storms, waves and currents

What Really Works Best In Vision Creation, Rameshwari Ramachandra, Poorani Thanusha, Phat Ho Tan Phan, Max-Ferdinand Scheichenost

Asian Management Insights

The answer might surprise you.

A Path To Digitalisation Featuring The Dbs Story, Robin Speculand

Perspectives@SMU

Digitalisation of businesses has been rapidly increasing over the last few years and now it has become a necessity, rather than an option, for many. The article provides a path and model for leaders to transform their business. It starts by recognising that businesses need a digital vision driven by customers’ requirements and explains how to build centricity and be ready for the future.

Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller

Asian Management Insights

Ranked as the best airport for seven consecutive years, Singapore’s Changi Airport is lauded the world over for the efficient, safe, pleasurable and seamless service it offers the millions of passengers that pass through its facilities annually. Much of Changi Airport’s success can be attributed to the organisation’s customer-oriented business focus and deeply embedded culture of service excellence, combined with a host of advanced technologies operating invisibly in the background. The framework for this technology enablement is Changi Airport Group’s (CAG’s) SMART Airport Vision—an enterprise-wide approach to connective technologies that leverages sensors, data fusion, data analytics, and artificial intelligence (AI), …

Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller

Asian Management Insights

Since 2017, Changi Airport group (CAG) has initiated a host of pilot projects that use connective and intelligent technologies to enable its move towards digital transformation and SMART Airport Vision. This has resulted in a first wave of deployment of AI and Machine Learning-enabled applications across various functions that can better sense, analyse, predict, and interact with people.

Talent Magnets: Three Dimensions Of A Great Place To Work, Chandrasekhar Sripada

Asian Management Insights

Three dimensions of a great place to work.

Data Or Decisions: Designing Business Intelligence And Analytics Function, Eric Sandosham

Asian Management Insights

On designing a successful business intelligence and analytics function.

Towards An Effective Design Of The Business Intelligence & Analytics Function Within An Organisation, Eric Sandosham

Dissertations and Theses Collection

This dissertation is about the organisational considerations in setting up a successful business intelligence and analytics (BI&A) function. It addresses a gap in academic literature by presenting a theoretical framework on organisational attributes that impacts the BI&A function’s ability to improve the completeness and relevance of their data-driven solutions.

BI&A is a subset of information processing, and as such, subject to the phenomenon of uncertainty and equivocality. Most BI&A functions do not explicitly address this phenomenon in their organisation design, leading to suboptimal BI&A outcomes as widely publicised in both academic and practice literature.

This dissertation contributes to theory by …

When Is The Best Time To Release A New Smartphone?, Singapore Management University

Perspectives@SMU

Pent-up consumer demand can drive profits, but there are risks

In the world of technology, advances occur at breakneck speed and history tells us that if companies don’t lead the pack, they pay a high price – oblivion.

Big Data: Evolution, Not Revolution, Singapore Management University

Perspectives@SMU

Analytics is becoming increasingly sophisticated but make sure you know why you’re investing in Big Data technology

Leader Of The Pack: What Makes The Alibaba Group So Successful, Singapore Management University

Perspectives@SMU

The 'people's platform' sells more than eBay and Amazon combined

Fintech And Inclusion: Opportunities And Obstacles, Singapore Management University

Perspectives@SMU

Reliable technology and financial education are key

Tiger Balm: Roaring Back To Success, Singapore Management University

Perspectives@SMU

Mismanagement of the brand led to a lost generation of customers but modernisation efforts have set the leaping tiger on the path to growth and profits

Rethinking Intellectual Property For The 21st Century, Tim Jones

Asian Management Insights

New models are undermining the traditional views of intellectual property.

How Firms Are Better Capturing Ideas From The Inside, Singapore Management University

Perspectives@SMU

Internal crowdsourcing allows staff to participate more widely

Using Digital Genomics To Create An Intelligent Enterprise, Mario Domingo

Asian Management Insights

Every business knows that it needs to leverage customer data, but few know the potential it has to transform business processes, decisions and performance.

The Brand Supremacy, Singapore Management University

Perspectives@SMU

Understand your customers’ goals and build an image that is strongly associated with the goal, and you shall have brand success

From Architect To Master Businessman, Singapore Management University

Perspectives@SMU

Ong Tze Boon had no idea how to read a balance sheet. It did not stop him from growing a 62-man firm to over 1,000

Q&A With Brad Peters, Chairman And Founder, Birst, Singapore Management University

Perspectives@SMU

The man behind one of Silicon Valley’s leading Cloud Business Intelligence and Analytics firms shares his thoughts on the future of the data business

Business Intelligence, Data And Analytics, Singapore Management University

Perspectives@SMU

Data can be used to predict outcomes but quality data is essential

Analytics For Business, Consumers And Social Insights, Bhavish Sood

Library Events

The speaker shared with us on best practice, future outlook and opportunities of analytical applications. The speaker has a strong research interest on how business applications and business intelligence software are being consumed on smartphones and media tablets.

Education And The Future Of Jobs, Singapore Management University

Perspectives@SMU

Technological advances could soon produce robots so efficient that human labour will effectively be eliminated. Jobs that require skills that are supposedly beyond that of robot - journalism, computer programming, and even medicine - could soon be done by robots.How does that change the role of education?

Private Equity In Modi's India, Singapore Management University

Perspectives@SMU

There are plenty of opportunities for PE investors in India but make sure you do your homework

How To Nurture A Successful Start-Up, Singapore Management University

Perspectives@SMU

Sir Terry Matthews calls himself "the most persistent S.O.B. you'll ever meet in your life". That persistence has made him a billionaire. He distills four decades of entrepreneurial wisdom down to three points: finding the right team; hire a retired auditor; and insist on quarterly reports.

From Marbles To International Business, Singapore Management University

Perspectives@SMU

From selling marbles to trading cards, Douglas Gan shares the lessons learnt as an entrepreneur

Managing Innovation Risk, Madhabi Puri Buch

Asian Management Insights

Risk in banks is nearly always considered a dirty word. Yet a handful of simple ideas can help manage innovation risk effectively.

Business Strategies For Emerging Markets: Agility, Size And Taste, Singapore Management University

Perspectives@SMU

The term 'BRIC' was invented by Goldman Sachs economist Jim O'Neill in 2001 to shorthand the four key emerging economies to watch. BRIC, of course stands for Brazil, Russia, India, China – countries that have, over the past decade, produced a third of global GDP, and represent a quarter of world's population. In 2010, the BRIC middle classes - with incomes between 6,000 and 30,000 USD - overtook that of the G7, and it has been estimated that this middle class population will double by 2020, profoundly changing demand trends in favour of value-added products such as cars, office equipment …

Opportunities And Challenges For The Asset Management Industry, Singapore Management University

Perspectives@SMU

With the secular rise of Asia and a deluge of capital inflows, amid a backdrop of battered global financial markets, bankers, asset managers, academics and investors gathered to hear and discuss the opportunities and challenges facing the asset management industry in Asia. Organised by the Centre for Asset Securitisation and Management in Asia(CASA), under SMU's Sim Kee Boon Institute for Financial Economics, the inaugural asset management conference hosted a panel of experts.

For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University

Perspectives@SMU

Steve Jobs can teach us a thing or two about customer loyalty. Though Apple products have sometimes fallen short of expectations, Apple customers think nothing of standing in line for hours just to get their hands on the company's latest. According to Valarie Zeithaml, a David S Van Pelt Family distinguished professor of marketing at the University of North Carolina, recent financials show that Apple is achieving US$4,406 per annum sales per square foot – far higher than brands such as the US$3,000 per annum sales per square foot of premier global jeweller Tiffany and US$1,700 per annum sales per …