Business Administration, Management, and Operations Commons^™

The Infinite Design Of Creative Self-Leadership, Adrian T. Ashdown

Creativity and Change Leadership Graduate Student Master's Projects

The purpose of my Master’s of Science in Creativity and Change Leadership Project is to develop a Scope and Sequence for a Creative Self-Leadership course, providing participants with a structured framework for intentional personal growth and leadership development. The Infinite Design of Creative Self-Leadership serves as an individualized framework for influencing our human experience deliberately. Throughout this project, the core idea remains consistent: to teach creativity as a transferable skill with applications beyond traditional educational settings. The culmination of this endeavor will result in a comprehensive Scope & Sequence for The Infinite Design Creative Self-Leadership Course, offering participants a solid …

Designation, Stagnation, And Representation: A Qualitative Exploration Of The Self-Perception Of Power Among Ncaa Division I Senior Woman Administrators, Tayler M. Onion

USF Tampa Graduate Theses and Dissertations

Despite significant growth and advancement for women and girls participating in sports, we have not seen the same trend for women in leadership roles in athletics – even with the introduction of the Senior Woman Administrator (SWA) designation. The SWA designation was implemented in 1989 to ensure that at least one woman would be involved with the leadership of athletic departments following the NCAA’s takeover of the Association for Intercollegiate Athletics for Women (AIAW) in 1981. Confusion and misperceptions have surrounded the role, and, as a result, impacted the women who serve in it. This study’s phenomenological design aimed to …

Bidirectional Influences Of Decisions And Outcomes On Organizational Identity And Sustainable Viability In Small, Private, Nonprofit, Mission-Focused Higher Education Institutions, Brian J. Gilliam

USF Tampa Graduate Theses and Dissertations

As educational leaders in small, private, nonprofit, mission-focused higher education institutions confront challenges, their decisions influence organizational identity, culture, and viability. Decision-making is informed in a complex environment of internal and external influences. The purpose of this research is engaged scholarship to inform practitioners of decision-making in mission-focused institutions with better understanding of why and how adaptation is occurring, and provide a conceptual framework for decision-making and further study of organizational leadership in this important sector of higher education.

Four-year private, nonprofit, degree-granting institutions represent 34% of all accredited institutions in the United States and serve over 5 million students. …

The Experiential Learning Connections Between University And Community: Recent Ontario Experience, Emmanuel Asafo-Adjei

Electronic Thesis and Dissertation Repository

Experiential Learning (EL), including a range of pedagogical approaches such as co-ops and community service learning, connect the university and its external community. Universities are considering such approaches to meet a number of needs and priorities both on and off-campus. As it unfolds rapidly at the present time, EL becomes the connection between the university and the community beyond its gates, both locally and more extensively. However, university-community or so-called town-gown (TG) connections traditionally focus on research and/or science, technology, engineering, and mathematics (STEM). This thesis focuses on the teaching and learning connections, especially in Humanities, Arts, and Social Sciences …

Employee Resistance To Disruptive Technological Change In Higher Education, Barbara Ann Miller

Walden Dissertations and Doctoral Studies

Employees can be resistant to work-based change, specifically when the change is due to disruptive or new technology. The purpose of this descriptive phenomenological study was to explore the lived experiences of 20 Swiss-based educational employees adapting to online technologies introduced in their workplaces. Disruptive innovation theory provided the conceptual framework for the study. Data were collected using semistructured interviews with 20 purposely selected participants from 3 Swiss-based higher education campuses. The modified Van Kaam method was used to organize and analyze the data. Four themes from participants' responses were identified: educational employees are not resistant to technology-based change, educational …

Instructional Behavior And Its Impact On Student Engagement, Debra Joan Crumpton

Walden Dissertations and Doctoral Studies

The purpose of this quantitative study was to expand understanding of leadership behaviors and their influence on follower engagement. Researchers have shown that engagement is a predictor of retention and organizational performance. Leadership theory and the conceptual framework of worker engagement were the study's theoretical anchors. Despite a proliferation of leadership studies, engagement antecedents are largely unknown. The aim of this study was to narrow the gap in the literature by examining the extent to which there may be a relationship between college instructors' behaviors and student engagement. Although not traditionally regarded as frontline leaders, extant leadership literature affirmed college …

Regret Theory And Decision-Making In Retention Program Funding, Eugenia Jo Johnson

Walden Dissertations and Doctoral Studies

Senior leaders of higher education institutions make management-related funding decisions that meet the needs of the institution without incurring financial loss. By classifying groups of students into strategic business units, these leaders can make targeted fund management decisions. Researchers have demonstrated that higher education institutions have successfully implemented student retention programs for students in the freshman unit, but in this early adoption stage, have been unable to establish a pattern in the sophomore unit decision-making process. This study was designed to determine the relationship between the management decisions to allocate funding for retention programs for students in the sophomore year …

Factors Affecting Employee Persistence In An Online Management Development Certificate Program, Todd D. Chester

Walden Dissertations and Doctoral Studies

An important approach to prepare new managers for increased responsibility is participation in online management development programs; however, there is a lack of information about the factors that affect employee completion of these programs. This study addressed how chief executive officers (CEOs) can implement these programs to rapidly develop new managers who are qualified to serve in the leadership roles left behind by many retirees. This qualitative descriptive case study explored employees' perceptions about persistence in an online management development certificate program at a U.S. nonprofit organization. Herzberg's motivation-hygiene theory and Rovai's composite persistence model provided the conceptual framework for …

Leaders Who Learn: The Intersection Of Behavioral Science, Adult Learning And Leadership, Natalya I. Sabga

USF Tampa Graduate Theses and Dissertations

This study examines if a relationship exists among three rich research streams, specifically the behavioral science of motivation, adult learning and leadership. What motivates adult professionals to continue learning and how is that connected to their style and efficacy as leaders? An extension of literature to connect Andragogy, Self-determination and Transformational Leadership Theory is explored. Responses to questions adapted from the Carré Model of Adult Orientation and Implication on Learning and Training Activities (Carré, 1997) and the Multifactor Leadership Questionnaire (Avolio & Bass, 2000) are compared among a sample of adult professionals in leadership positions. Results indicate that learning motivation …

Building Bridges Over Troubled Waters: A Phenomenological Study Of Post-9/11 Guard And Reserve Military Veterans Transitioning To The Civilian Workplace, Jean Marie Pyzyk

Theses and Dissertations

ABSTRACT

BUILDING BRIDGES OVER TROUBLED WATERS:

A PHENOMENOLOGICAL STUDY OF

POST-9/11 NATIONAL GUARD AND RESERVE MILITARY VETERANS

TRANSITIONING TO THE CIVILIAN WORKPLACE

by

Jean Marie Pyzyk

The University of Wisconsin-Milwaukee, 2017

Under the Supervision of Professor Barbara Bales, Ph.D.

This qualitative, phenomenological study examined the lived experiences of 25 National Guard members and reservists representing the United States Air Force, Army, Navy and Marine Corps returning to civilian careers following a post-9/11 deployment to Iraq or Afghanistan. The research question asked: What are the lived experiences of post-9/11National Guard and Reserve military veterans as they transition back to the civilian …

Personality Factors That Influence Administrative Assistants' Participation In Continuing Education And Training, Rose Friend Schmitt

Walden Dissertations and Doctoral Studies

Administrative assistants (AAs) provide critical office support for modern businesses, yet many do not participate in the continuing education and training (CE&T) required for rapidly changing technologies and new office procedures. The purpose of this non-experimental quantitative correlational study was to investigate whether a significant predictive relationship exists between AAs' general self-efficacy (GSE), locus of control (LOC), and their participation in CE&T activities. The primary research question examined whether a significant predictive relationship existed among these variables, factoring in generation cohort and education level. Bandura's self-efficacy theory and Rotter's LOC theory provided the theoretical foundations. Volunteer AAs (n = 125) …

Qualitative Examination Of Strategies To Overcome Resistance To Change In Lean Manufacturing, Elizabeth Burmester

Walden Dissertations and Doctoral Studies

Approximately 80% of lean manufacturing program initiatives are abandoned in the first year of implementation. Only 2% of organizations that embark on the lean journey complete it with the results and the sustainability they expected. There is a gap in past research regarding, the leadership strategies organizations can use to overcome resistance to change during lean manufacturing program implementations. The problem in this study was that leaders have limited information to overcome resistance to change when implementing these programs. The purpose of this study was to explore how leaders within manufacturing organizations may overcome resistance to change through leadership strategy. …

Improving The Education Of Leaders: An Exploratory Case Study In An Undergraduate Business Leadership Course Focused On Gender, Kanina Blanchard

Electronic Thesis and Dissertation Repository

This exploratory case study is conducted in an undergraduate leadership course at a business school in Ontario. The research develops an understanding of how former students value and are influenced by leadership education that teaches a breadth of knowledges (instrumental, hermeneutic and emancipatory) and focuses on participants’ perspectives of how gender and inequality continue to impact the practice of leadership in Canada. By using document analysis and semi-structured interviews, findings emerge which provide insights into how changes in curricula and pedagogy may better prepare students of leadership to navigate the ethical and social complexities in today’s workplace.

Veteran As Leader: The Lived Experience With Army Leader Development, Michael James Kirchner

Theses and Dissertations

This phenomenological study examined the lived leader development experience of Post 9/11 Army veterans while serving in the armed forces. At least $10-$15 billion is spent annually on leadership development in the United States and human resource executives claim developing leaders is their number one priority over the next five years. Simultaneously, companies actively hiring veterans claim the former service member's leadership abilities are their most desired quality. Inspection of the Army’s leader development program offers an opportunity for employers to integrate revised approaches in their own leadership development initiatives.

A purposive sample of ten Army veterans—six males and four …

The Creative Entrepreneur Leading Innovation, Karina Loera Barcenas

Creativity and Change Leadership Graduate Student Master's Projects

The Creative Entrepreneur Leading Innovation is a course designed for undergraduate students. Students will learn the entrepreneurial mindset through the creative process triggering innovation and leading transformation to face and adapt in the current constant and fastest changing era. This course also has a skill development component through which students will be able to experience personal transformation towards positive change.

Nurses' Experiences Transitioning From Staff Nurse To Management In A Community Hospital, Jennifer Sylvia Buffenbarger

Walden Dissertations and Doctoral Studies

This project study addressed the problem of frequent turnover of nurse managers at a Northeastern community hospital. The lack of retention of nurse managers has led to attenuated support for the nursing staff who continued to hold the front line in patient care. The purpose of this qualitative bounded case study was to explore nurse managers' experiences with turnover in order to identify strategies for enhancing retention. Work empowerment and servant leadership theories served as the frameworks for the study. Research questions focused on nurse managers' perceptions of empowerment and servant leadership characteristics that were important in decisions to assume …

A Quantitative Examination Of The Relationship Between Cultural Competence And Patient Satisfaction Scores, Kelley Ann Lovati

Walden Dissertations and Doctoral Studies

As the U.S. population continues to diversify, hospitals need to understand and care for patients of diverse backgrounds and provide quality service for positive patient satisfaction scores. The purpose of this nonexperimental quantitative retrospective survey design was to determine what relationship exists between cultural competence initiatives (CCI) and patient satisfaction scores as reported by the Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) survey in U.S. hospitals. The theoretical framework for this study was based upon CCI and patient satisfaction through the lens of service quality. The research questions were created to understand the relationship between CCI and …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

An Investigation Of The Perceived Development Of The Life-Long Learning Skills Of Division I Student-Athletes, Andrew T. Goodrich

USF Tampa Graduate Theses and Dissertations

The primary purpose of this investigation was to examine the perceived development of life-long learning skills of Division I student-athletes and their non-athlete general student peers. Using grade point averages and graduation rates, athletics administrators are constantly evaluating the academic performance and growth of student-athletes by comparing their results with those of non-athlete general students. Though these traditional metrics are useful in many ways, there is little research on the self-reported development of life-long learning skills.

Due to a changing global economy, employers are less concerned with the knowledge students possess at graduation and are more interested in a student’s …

Giving A Voice To The Powerless: Participatory Monitoring & Evaluation As A Tool For Inclusive Development Through Microfinance, Evan T. Burke

Capstone Collection

The greatest experts on the situation of the marginalized peoples of the world are the marginalized communities themselves. This paper explores how participatory monitoring & evaluation can be a powerful tool for giving voices to marginalized communities, ensuring that the voices of beneficiaries and local stakeholders are heard and inform sustainable project design. It analyzes a participatory monitoring and evaluation methodology implemented for women’s credit cooperatives in Gujarat, India by the Human Development & Research Centre, and examines lessons to be learned to design evaluations facilitating inclusive development.

Strategies for the monitoring and evaluation of microfinance have evolved along with …

Perceptions Of Higher Education Online Learning Faculty In Lebanon, Noha Adib Haidar

Walden Dissertations and Doctoral Studies

The purpose of this case study was to explore faculty attitudes toward online learning in a Lebanese Higher Education Institution (HEI). The research problem addressed the disinterest among faculty at the Arts, Sciences, and Technology University of Lebanon (AUL) in enhancing learning using online technology. The research questions for this study explored the attitudes of the faculty toward applying online learning and the extent of the faculty readiness to adopt this technological change. A qualitative case study design was used that employed multiple sources of information including semi-structured interviews and existing literature. The target population was AUL faculty including full-time …

Sustainable Revenue Generation System For Nonprofit Institutions Of Higher Education, Graig Arcuri

Walden Dissertations and Doctoral Studies

Social and individual spending on higher education has outpaced social and individual economic growth, resulting in nonprofit institutions of higher education (NIHEs) growing increasingly dependent upon unsustainable governmental subsidies and tuition increases. The purpose of this study was to examine the interactions among components of the nonprofit university system, existing revenue generation methods, and sustainability of revenue generation, thereby generating a new sustainable revenue theory for nonprofit universities within the United States. This qualitative grounded theory study used a multiphase design incorporating data from the literature review, historical documents, and phone interviews from a theoretical sampling of 10 NIHEs. Participants …

Individualized Consideration: Poverty Countermeasure, Lawrence Wilson

Walden Dissertations and Doctoral Studies

Despite more than $1 trillion spent annually on poverty remediation, impoverishment in the United States persists unabated. With a U.S. poverty rate greater than 10% for more than 4 decades, economics are neither poverty's cause nor cure. As such, non-economic poverty remedies require exploration and expansion. Linking greater leadership and poverty theories, this non-experimental, cross sectional, quantitative, survey-based research effort correlated individualized consideration's (IC) practice with collegiate athlete graduation rates in order to identify and isolate possible leadership based social poverty remediation measures. Leveraging a two-stage random sample, this research effort correlated student athlete Multi-Factor Leadership Questionnaire (form 5X) responses …

Aligning Human Resource Development With The Strategic Priorities Of Healthcare Organizations: The Cfo Perspective, Carla Breedlove Smith

USF Tampa Graduate Theses and Dissertations

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Perceptions Of Workplace Mentoring Behaviors For Lifelong Career Development, Lynne A. Key

USF Tampa Graduate Theses and Dissertations

This study's purpose was to investigate the importance of mentoring functions and behaviors for lifelong career development as perceived by protégés. The population included individuals in middle to late adulthood (age 40 years and older) who reported they had been a protégé in at least one mentoring association perceived as beneficial to their lifelong career development; and were either employed or had been employed as a middle manager, senior manager, C-level executive, business owner, or member of a profession. The sample was obtained using a chain-sample method; 67 Ambassadors completed an online survey and each invited 10 contacts to complete …

The Self-Efficacy Beliefs Of Black Women Leaders In Fortune 500 Companies, Latonya R. Jackson

Graduate Theses and Dissertations

Black women are underrepresented in leadership positions within organizations. The extent to which self-efficacy influences the advancement potential of Black females is unknown. The purpose of this study was to examine the self-efficacy beliefs of black women in leadership positions and to determine how Black women leaders' careers are influenced by their self-efficacy beliefs. Participants for the study were determined using convenient random sampling. The objectives of this study were to determine the profile and level of self-efficacy, and leadership practices of participants based on tenure (length of time in a leadership position), age comparison and work experience (total number …

An Examination Of Self-Directed Learning Readiness In Executive-Level Fire Officers, Steven G. Knight

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to examine the self-directed learning readiness in executive fire officers in relation to the independent variables of personality type, educational attainment, and professional designation. This research utilized a quantitative design.

This study utilized the Myers-Briggs Type Indicator (MBTI) and the Self-Directed Learning Readiness Scale (SDLRS) with a sample of 250 professional firefighters. The total sample was divided equally between executive-level fire officers and firefighters at 125 each from professional departments in the Southeastern United States. Results were that the mean SDLRS score for the executive-level fire officers was 233.7 and significantly higher than the …

When Generational Employees Leave Higher Education, What Do We Lose, And What Do They Leave Behind?, Andrew M. Pena

Open Access Theses & Dissertations

Given the state of the economy, lack of competitive jobs and decreasing number of voluntary retirements, by the year 2018 many institutions of higher education may see five generations working side by side. This study examined three of the four generations working at the University of Texas at El Paso (UTEP): Baby Boomers, who are those employees born between the years of 1946 through 1964; Generation X, those employees born between the years of 1965 through 1980; and Millennials, currently the youngest working generation, born between the years 1981 through 2000. This research examines the literature on generational groups and …

Learning Without Onboarding: How Assessing And Evaluating Learning Benefits New Information Technology Hires, Dory L. Morris

Walden Dissertations and Doctoral Studies

Onboarding ensures learning success through sharing and acquiring knowledge to remain competitive. However, little is known about new Information Technology (IT) hires' learning needs in the absence of onboarding; therefore, the purpose of this case study was to examine, increase, and retain their technical knowledge at the Unified Communications Company (UCC). Following the theoretical model of knowledge management, which holds that knowledge is the key to confirm learning and knowledge sharing, the research questions were used to examine how the company assessed and increased their technical knowledge and how they taught their culture in the absence of onboarding. A qualitative …

The Perceptions Of Superintendents Regarding The Need For Graduate Business Classes In Educational Leadership, Howard Leland Smith

Dissertations

The purpose of this study was to explore the comprehensiveness of educational leadership programs regarding the extent of appropriate business knowledge attained by public school administrators. Portions of the study included a discussion of current licensing practices, academic governance, basic business requirements for leadership and management, and basic financial literacy. A further purpose was to measure the perception of how the inclusion of specific business-oriented graduate education in the certification process might increase the initial success of administrators.

The literature review supported the concept that superintendents understand change management and fiscal responsibility. Survey respondents supported these concepts by indicating the …