Business Commons^™

Identifying The Leadership Skills Needed To Develop The Competencies To Lead In A Postcrisis Organization: A Delphi Study, Paul Turgeon

Dissertations

Purpose: Organizational leaders play a pivotal role in postcrisis activities. There is abundant research in the actions of leaders in a crisis; however, there is limited research regarding the leadership competencies required postcrisis, and a gap remains in knowing which leadership skills are needed postcrisis. The purpose of this Delphi study was to identify the leadership skills needed to promote organizational resilience, to act with integrity, and to possess a learning orientation of organizational leaders in the postcrisis phase.

Methodology: This study used a 3-round Delphi technique to identify the leadership skills that support the possession of the competencies needed …

Cultures Of Servant Leadership And Their Impact, Robert Giambatista, Robert Mckeage, Jeremy Brees

The Journal of Values-Based Leadership

Servant Leadership has primarily been studied at the level of individual leaders and their impact, yet Greenleaf, who first formally proposed the idea in 1970, also considered the construct as an important institutional element. Further, because it is values-based, and culture is the organizational mechanism for developing and transmitting shared values, an organizational lens for studying servant leadership is also needed. The current study of three firms examines organizational differences in servant leadership. We found organizational differences in levels of servant leadership, suggesting a cultural explanation. We also found that individual (i.e., supervisor) and organizational (i.e., cultural) servant leadership have …

The Salience And Substance Of Spiritual Leadership, Joseph P. Hester

The Journal of Values-Based Leadership

The binary construct “spiritual-leadership” is a challenge to explain and a conundrum to unravel. Its inscrutability lies within our intrinsic nature and is, as we know, malleable, succumbing to cultural as well as value relativity. The spiritual lies deeply within our mental environment swaying perception, memory, judgment, reasoning, and volition. Few doubt the importance of the spiritual, but its substance is often ill-defined yielding more to religious belief and emotion than rational validation. Its entwinement with monotheistic belief appears to limit its more widespread application. Practically, the question is how the spiritual functions to expand and clarify our knowledge of …

Helping Leaders Grow Up: Vertical Leadership Development In Practice, Hannah E. Jones, Julie A. Chesley, Terri Egan

The Journal of Values-Based Leadership

This research reinforces arguments for the use of adult vertical development theory to transform traditional leadership development practices to prepare leaders for the volatile, uncertain, complex, and ambiguous (VUCA) world. Vertical leadership development strategies and practices were assessed in fifteen large organizations. Multiple factors impacted implementation of vertical development practices. The primary factor was the overall leadership development mindset (the organization’s learning strategy and its theory of individual change). Secondary factors include senior leader engagement, space for openness and vulnerability, capability and experience of practitioners, alignment in business processes, and expanded understanding of risk-taking. Our results illustrate that accelerating leadership …

Exemplary Human Resources Administrators Leading Through Storytelling, Colleen Slattery

Dissertations

Purpose: The purpose of this phenomenological study was to understand and describe how exemplary human resources administrators use storytelling to lead organizations using Denning’s (2011) model. In addition, it was the purpose to understand how they use storytelling to create transformational change. Denning’s The Leader’s Guide to Storytelling highlights eight storytelling narrative patterns: to ignite action and implement new ideas, build trust, build your organizations’ brand, transmit organizational values, foster collaboration, share knowledge, neutralize rumor, and create and share vision.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary human resources administrators in Northern California. The researcher was …

Exploring The Relationship Between Executive Leadership Styles And Job Satisfaction Among Employees Of Human Service Nonprofit Organizations In Southwest Virginia, Carson D. Ward

Doctoral Dissertations and Projects

The purpose of this study was to determine if there is a relationship between executive servant leadership and job satisfaction in human service nonprofit organizations in southwest Virginia. The problem to be addressed was the leadership deficit in nonprofit organizations and the ability of nonprofit leaders to motivate employees to perform. This study was significant because the leadership is a critical success factor for nonprofit organizations, however, the nonprofit sector is confronting a situation of leadership deficit. There is limited research on effective leadership strategies for nonprofit organizations. This study serves as new research for effective leadership practices and their …

Strengthening The Ecosystem Of Capacity-Building Service Providers: A Case For Why It Matters, Caroline Altman Smith, Carla Taylor

The Foundation Review

Nonprofits frequently find it challenging to find providers best suited to meet their capacity-building needs. This can be especially true when looking for providers to strengthen racial equity capacity. Many nonprofits lack the time, networks, or expertise to identify what’s available and vet various options for cost, relevance, and quality.

When the Kresge Foundation designed a program to build leadership capacity through a racial equity lens among its grantees, it wanted to strengthen the marketplace of offerings as well. Kresge’s Fostering Urban Equitable Leadership program sought to build leadership capacity and add value for grantees by offering a curated menu …

Leader Mindfulness And Employee Performance: A Sequential Mediation Model Of Lmx Quality, Interpersonal Justice, And Employee Stress, Jochen Reb, Sankalp Chaturvedi, Jayanth Narayanan, Ravi S. Kudesia

Research Collection Lee Kong Chian School Of Business

In the present research, we examine the relation between leader mindfulness and employee performance through the lenses of organizational justice and leader-member relations. We hypothesize that employees of more mindful leaders view their relations as being of higher leader-member exchange (LMX) quality. We further hypothesize two mediating mechanisms of this relation: increased interpersonal justice and reduced employee stress. In other words, we posit that employees of more mindful leaders feel treated with greater respect and experience less stress. Finally, we predict that LMX quality serves as a mediator linking leader mindfulness to employee performance—defined in terms of both in-role and …

Understanding Employee Engagement: An Examination Of Millennial Employees And Perceived Human Resource Management Practices, Danielle J. Clark

USF Tampa Graduate Theses and Dissertations

Actively disengaged employees cost the United States an estimated $450 billion to $550 billion in lost productivity per year. When employees are engaged, organizations experience less turnover, fewer safety incidents, and increased profitability. An important employee segment is Millennials, who are predicted to comprise as much as 75% of the workforce by 2025.

This three-article dissertation examines employee engagement, focusing on how Millennials experience employee engagement and the impact of perceived human resource management (HRM) practices on employee engagement. The first article is a generational workplace engagement paper focused on Millennials. It introduces a variety of academic and practitioner information …

Playing Darts In The Dark: How Are Chamber Of Commerce Leaders Aligned For Greater Effectiveness?, Robert J. Rohrlack Jr.

USF Tampa Graduate Theses and Dissertations

This paper researched what the United States chamber of commerce paid Executives and the volunteer Chairpersons identified as the factors influencing their chamber for effectiveness. There has been little research on chambers of commerce in the U.S. This study adds to the small amount of research available, working to establish baseline information for research to continue this ubiquitous industry. We conducted 24 interviews, 12 paid Executives, and 12 volunteer Chairpersons at chambers of commerce in 11 states. They were asked to identify factors that make their chamber more effective or inhibit their chamber from being effective. The interviews were coded, …

Academic Self-Concept As A Mediator Of The Relationship Between Gender And Self-Reported Leadership Ability, Jeffrey A. Miles, Stefanie E. Naumann

Eberhardt School of Business Faculty Articles

One of the most frequently reported student learning outcomes on college campuses is leadership ability. Thus, identifying the factors associated with leadership development is an important area for research. Previous studies have found mixed results in the relationship between gender and leadership perceptions. The current study proposes that academic self-concept intervenes in the relationship between gender and leadership, and helps to explain these earlier mixed findings. In a study of 597 undergraduate students from a private west coast university, we found that academic self-concept fully mediated the relationship between gender and self-reported leadership ability. Implications for research and practice are …

Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner

Asian Management Insights

Leaders of large organisations need to strike a balance between speed and thoroughness, centralisation and decentralisation, and technology and the human touch.

That Could Have Been Me: Director Deaths, Mortality Salience And Ceo Prosocial Behavior, Guoli Chen, Craig Crossland, Sterling Huang

Research Collection School Of Accountancy

Mortality salience—the awareness of the inevitability of death—is often traumatic. However, it can also be associated with a range of positive, self-transcendent cognitive responses, such as a greater desire to help others, contribute to society, and make a more meaningful contribution in one’s life and career. In this study, we provide evidence of a link between chief executive officer (CEO) mortality salience—triggered by the death of a director at the same firm—and a subsequent increase in firm-level prosocial behavior or corporate social responsibility (CSR). We further show that this core relationship is amplified in situations where the death of the …

Developing Spiritual Maturity In Ministry Leaders Through A Whole-Bible Thematic Instruction, Eric John Palmu

Doctor of Ministry (DMin)

The purpose of this dissertation is to describe the development of an instructional program to teach and instruct ministry leaders in spiritual formation. The research reveals that current ministry leaders either lack a level of comfort in discipling team members or lack the capacity to teach and instruct volunteers in spiritual formation. If current ministry leaders do not disciple well, then future leaders will lack necessary leadership skills—an ominous outcome. Consequently, the purpose of the project is to develop a whole-Bible thematic instruction that will improve the discipleship skills of ministry leaders. The curriculum project is designed to develop in …

Superintendent Recruitment: Effects Of Superintendent Job Status, School Councils (Principal Selection Models), District Wealth, And Signing Bonus On Applicant Rating Of The Job, Mark Jeffery Martin

Dissertations

This nearly perfect replicated study (Millay, 2003) was a superintendent recruitment simulation with the purpose of investigating factors that influence recruiting qualified individuals to serve as district superintendents of public schools. The study was a factorial experiment involving a four-way 2 x 2 x 2 x (3 x S) fixed-factor betweenwithin analysis of variance (ANOVA) which yielded 24 cells. The participants in the study were Kentucky Superintendents (N = 72) and individuals in Kentucky certified to be a school superintendent (N = 72) but employed in another position.

The between-groups variables were superintendent job status (superintendent, certified), district wealth (high, …

Living In Venn: Leading From The Center, Nancy Nestor-Baker

Leadership Hour at Otterbein University

Nancy Nestor-Baker’s career has focused on bringing people together to build communities, strengthen organizations, and work in partnership for the greater good. As Principal of Nestor-Baker Strategies, LLC, Nancy works with individuals and teams to strengthen leadership capacities; build effective collaborative relationships and partnerships; initiate critical discussions; and strengthen organizational engagement.

Proving Yourself: How Top Executives Relate Their Leadership Experience, Ellen S. O'Connor, Denise M. Lucy

Denise Lucy

We asked 30 top executives (CEOs, COOs, and Presidents) to describe their paths to and in office. Our purpose was to explore how executives practice leadership in the way they discuss their experience. We identified three structures that interviewees used: the full proof, a thesis statement backed by evidence; the narrative plot, a trajectory toward a goal; and the signature story, a defining leadership experience. We argue that structuration proves leadership; that is, full proofs and narrative plots communicate dependability and signature stories convey realism. We also constructed paradigmatic narratives or representative experiences of leadership, which suggest an experiential curriculum …

Strengthening Safety Culture By Leveraging The Daily Management System, Suneela Nayak, Mark Parker, Erin Graydon Baker, Amy Sparks, Ruth Hanselman, Stephen Tyzik, Sydney Green

Operational Transformation

STRENGTHENING SAFETY CULTURE BY LEVERAGING THE DAILY MANAGEMENT SYSTEM

There is abundant evidence that links a strong culture of safety with improved patient and staff experience. However, there has been no clear avenue identified as to how to achieve this metric.

A team in a large academic tertiary teaching hospital set about leveraging their daily managing system (DMS) to attain improvement in their institution’s safety. The goals of this quality improvement project were to use DMS to identify and report safety concerns and increase frontline team knowledge and comfort with reporting safety concerns during Gemba walks.

A root cause analysis …

Authentic Leadership In The Digital Age, Richard R. Smith

Research Collection Lee Kong Chian School Of Business

Artificial intelligence algorithms are actively assessing our personality and behaviour based on our social media footprint with amazing accuracy – even after we have retired or died.

Redefining Leadership In The Age Of The Sdgs: Accelerating And Scaling Up Delivery Through Innovation And Inclusion, Phumzile Mlambo-Ngcuka, Rangita De Silva De Alwis

All Faculty Scholarship

In 2015 the United Nations adopted seventeen Sustainable Development Goals (SDGs) to promote prosperity while protecting the environment. Our research examines how the SDGs, considered the grandest vision for sustainable development for the world, can be accelerated by ambitious leaders in the field of innovation. Through careful selection based on the type of industry, scale, impact, and diversity, we study a cohort of bold leaders who are shaping a brave new world. In turn, the urgent charge of the SDGs provides a platform and an innovation lab to incubate new ideas for inclusion and technologies.

The Replication Of The Globe Study In Turkey: Understanding The Effects Of Social, Economical, And Political Changes On Cultural Dimensions And Leadership Ideals: A Mixed Methods Study, Zeki Pagda

Dissertations

Starting in 1995, the GLOBE (Global Leadership and Organizational Behavior Effectiveness) project has conducted a comprehensive study of cultural values and leadership ideals of 62 countries. GLOBE has identified nine cultural and six leadership dimensions, examined the relationship between cultural values and leadership ideals, grouped countries into clusters, and presented culturally derived leadership ideals. According to the 1995 GLOBE findings, Turkey fits in the Middle Eastern cluster with its corresponding expectations regarding leadership ideals. However, in the past thirty years, Turkey has undergone dramatic social, economic and political changes that may have affected ideals of leadership. The goal of this …

Servant As Leader: The Effects Of Servant-Leaders On Trust, Job Satisfaction, And Turnover Intentions In Intercollegiate Athletics, Rebecca M. Achen, Regan Dodd, Angela Lumpkin, Kris Plunkett

Servant Leadership: Theory & Practice

This study examined the possible influence of servant leadership in NCAA Division III intercollegiate athletics. Using a survey research design, 326 athletic department employees were asked to provide their perceptions of their athletic directors’ servant leadership characteristics and respond to questions on trust in leader, turnover intentions, and job satisfaction. Results from structural equation modeling suggested servant-leaders significantly and positively impacted perceptions of trust in leader and job satisfaction. Additionally, there was a significant effect of perceptions of servant leadership on turnover intentions as mediated by job satisfaction. Sport leaders taking a servant leadership approach in their organizations could help …

Factors Of Women-Founded High-Growth Technology Startup, Renee Gillard

Dissertations

Purpose: The purpose of this mixed-methods study was to identify and describe critical startup factors of high-growth technology startups as identified by women founders in Seattle, Washington.

Methodology: This mixed-method study identified and described 15 women founders of high-growth technology startups in Seattle. Participants were chosen based on specific criteria and recommendations of a sponsor and expert panel. Interviews were conducted with the participants and they completed an online survey.

Findings: Ten major findings emerged from the data. Founders fostered a strong network of professional and personal relationships to help develop and solidify their identity; they also …

Alex R. Fischer, Columbus Partnership

Leadership Hour at Otterbein University

Alex Fischer is President and CEO of the Columbus Partnership, a civic leadership organization formed in 2002 of Columbus, Ohio’s, top business leaders to improve the economic and cultural base of central Ohio. The Partnership is helping to lead the Columbus 2020 economic development effort, which is a collaboration of regional economic development organizations.

The Passion To Fly And To The Courage To Lead: The Saga Of Amelia Earhart – Leading Women Into Flight, Emilio F. Iodice

The Journal of Values-Based Leadership

Truly a 20th Century leader, Amelia Earhart’s success was not only in breaking aviation records, but overcoming barriers for women. She set an example of courage, achievement, and not being afraid of envy, criticism, ignorance and indifference. Author Iodice explores this iconic figure in depth as a profound example of determination, commitment, and courage at a time where all societal expectations pointed to defeat and resignation.

Meaning Management: A Framework For Leadership Ontology, Muhittin Oral

The Journal of Values-Based Leadership

Leadership is a multifaceted and complex subject of research and demands a sound ontological stance that guides studies for the development of more integrative leadership theories. In this paper, I propose the leadership ontology PVA (perception formation – value creation – achievement realization) and associate it with the two existing leadership ontologies: TRIPOD (leader – member – shared goals) and DAC (direction – alignment – commitment). The leadership ontology PVA, based on a new theory called “meaning management,” consists of three circularly supporting functions: cognitive function to form perception, creative function to generate value, and communicative function to …

Rebuilding Of The Temple And Renewal Of Hope: Leadership Lessons From Zerubbabel, Ezra, And Nehemiah, Hershey H. Friedman, Paul J. Herskovitz

The Journal of Values-Based Leadership

The past three decades have been witness to a nascent but compelling body of literature on lessons in leadership for business derived from biblical narratives. The aim of this paper is to advance that effort. Specifically, this study considers the leadership of Zerubbabel, the governor of Judah, who built the Second Temple on the ruins of the First. When he arrived in Judah from Babylonia, the walls of Jerusalem were breached and the entire country was filled with people hostile to constructing the Temple. One of the mysteries of the Bible is the disappearance of Zerubbabel from the biblical record. …

The Negative Impact Of Positive Stereotyping: Relationship Between Positive Stereotypes, Perceived Competence And Perceived Potential For Leadership, Megan Chan

Undergraduate Honors Theses

For many years, Asian Americans have been positively stereotyped as the most successful racial group in America. Yet, very few Asian Americans occupy top leadership positions. This research investigates how positive stereotyping affects managers’ perception towards Asian Americans’ level of competence and potential for leadership. I conducted a scenario study with a sample of 315 people working and residing in the United States. These participants assumed the role of decisions makers and were presented with information about job applicants where the variable data (i.e. race) was manipulated. Based on the differences in ratings on Asian Americans and non-Asian Americans, I …

Virtual Leadership In Organizations: Potential Competitive Advantage?, Thomas Kohntopp, J Mccann

Walden Faculty and Staff Publications

The present and future of virtual leadership is connected to the rise and direction of the digital economy, as new technologies and applications will change the way business connects internally and externally with stakeholders. Data are at the heart of the digital economy and its protection is critical. The digital economy is of great interest both domestically and internationally. Its development and future are at the heart of every country’s economic competitiveness (U.S. Department of Commerce, 2017).

The Importance Of Leadership Motivational Activities In Encouraging International Students To Return To Their Tier 1 Universities, Eric Hall

Dissertations

Abstract

The problem is international students are not returning to their undergraduate Tier 1 institutions during a period when quality student enrollment is essential, and there is scant research on academic advising strategies that can be used to combat international student attrition at these universities (O’Keefe, 2013). Studies have often lumped all international students together and made efforts to attract more international students, but the reasons why international students chose research universities, and returned, were not being investigated in this manner (Hegarty, 2014).

The purpose of this proposed study was to gain an understanding of the decision-making and reasoning processes …