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By The Numbers: Depaul University Business Faculty Scholarship

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Infographic of DePaul University Business Faculty Scholarship citing number of peer-reviewed journal articles, textbooks authored, academic journals edited, Google scholar citations, and Brattle Group prizes

Does The Fire Station Have A Glass Ceiling? Perceptions Of Female Firefighters, John Griffith, James Schultz, Ronald Wakeham, Marian Schultz

John Griffith

The Role Of Family Ownership In International Entrepreneurship: Exploring Nonlinear Effects, Salvatore Sciascia, Pietro Mazzola, Joseph H. Astrachan, Torsten M. Pieper

Torsten M Pieper

Empirical research on international entrepreneurship is growing, but results on the role of family ownership in this phenomenon are inconsistent. We believe these inconsistencies owe to prior researchers having not yet investigated nonlinear relationships. Drawing on opposing perspectives of stewardship and stagnation, we explore potential benefits and drawbacks of family ownership for international entrepreneurship and explore nonlinear relationships among these two variables. Using a sample of 1,035 US family businesses and applying ordinal regression analysis, we find an inverted U-shaped relationship between family ownership and international entrepreneurship: International entrepreneurship is maximized when family ownership stands at moderate levels. We discuss …

Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury

Management Science and Information Systems Faculty Publication Series

Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – Theory-confirming, quantitative study using panel data collected through web-based survey Findings – The results show that while social media affect structural capital and cognitive capital directly, it only affects relational capital indirectly through structural and cognitive capital. Moreover, overall social media and the enhanced social capital do help promote organizational efforts in knowledge management, which subsequently leads to higher level of organizational knowledge quality. Research limitations/implications – All survey respondents were …

Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati

Management Science and Information Systems Faculty Publication Series

We investigate antecedents and contingencies of location configurations supporting global delivery models (GDMs) in global outsourcing. GDMs are a new form of IT-enabled client-specific investment promoting services provision integration with clients by exploiting client proximity and time-zone spread allowing for 24/7 service delivery and access to resources. Based on comprehensive data we show that providers are likely to establish GDM configurations when clients value access to globally distributed talent pools and speed of service delivery, and in particular when services are highly commoditized. Findings imply that coordination across time zones increasingly affects international operations in business-to-business and born-global industries.

Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati

Pratyush Bharati

We investigate antecedents and contingencies of location configurations supporting global delivery models (GDMs) in global outsourcing. GDMs are a new form of IT-enabled client-specific investment promoting services provision integration with clients by exploiting client proximity and time-zone spread allowing for 24/7 service delivery and access to resources. Based on comprehensive data we show that providers are likely to establish GDM configurations when clients value access to globally distributed talent pools and speed of service delivery, and in particular when services are highly commoditized. Findings imply that coordination across time zones increasingly affects international operations in business-to-business and born-global industries.

Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury

Pratyush Bharati

Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – Theory-confirming, quantitative study using panel data collected through web-based survey Findings – The results show that while social media affect structural capital and cognitive capital directly, it only affects relational capital indirectly through structural and cognitive capital. Moreover, overall social media and the enhanced social capital do help promote organizational efforts in knowledge management, which subsequently leads to higher level of organizational knowledge quality. Research limitations/implications – All survey respondents were …

The Story Of Taste: Using Eegs And Self-Reports To Understand Consumer Choice, Charnetta Brown, Adriane B. Randolph, Janée N. Burkhalter

Adriane B. Randolph

The authors investigate consumers’ willingness to switch from a preferred manufacturer brand to an unfamiliar private-label brand if taste is perceived as identical. Consumer decisions are examined through recordings of electrical brain activity in the form of electroencephalograms (EEGs) and self-reported data captured in surveys. Results reveal a willingness of consumers to switch to a less-expensive brand when the quality is perceived to be the same as the more expensive counterpart. Cost saving options for consumers and advertising considerations for managers are discussed.

Triangulating System Requirements For Users With Severe Motor Disabilities, Adriane Randolph

Adriane B. Randolph

By giving a voice to users in the design process of information systems, they often feel more empowered and engaged. The inclusion of users with disabilities in the design process, however, can be markedly more difficult. User profiling allows a user's preferences and interests to be captured and represented. However, for a user with severe motor disabilities, information related to his or her user profile must be obtained through a variety of means. Because feedback from a person with a severe motor disability may be limited and, at times, unreliable, system requirements must be triangulated using multiple sources to help …

Developing Soft Skills To Manage User Expectations In It Projects: Knowledge Reuse Among It Project Managers, Stacie Petter, Adriane Randolph

Adriane B. Randolph

This research explores information technology (IT) project managers' reuse of knowledge associated with soft skills when managing user expectations. Through interviews with IT project managers, several themes emerged: novelty of problems, conditions within the organization, types of available knowledge, and methods for reusing knowledge. Within this study, we discovered the need for additional research on how social norms and organizational conditions encourage or inhibit knowledge reuse. Furthermore, we identified a difference in the usefulness of knowledge captured in formal repositories according to levels of project management experience. The findings confirm, extend, and illuminate the current research associated with knowledge reuse …

Cultural And Diversity Perceptions Of It Workers Of Indian Descent, Amy Woszczynski, P. Dembla, Sherri Shade

Sherri Shade

No abstract provided.

Personality And Programming, Amy B. Woszczynski, Tracy C. Guthrie, Sherri Shade

Sherri Shade

Information systems students continue to struggle to successfully complete computer programming classes. Learning how to program is difficult, and failure and attrition rates in college level programming classes remain at an unacceptably high rate. Since many IS students take a programming course as part of their program of study, IS educators should better understand why IS students tend to achieve low success rates in programming courses and what can be done to improve success rates. Little research to date has addressed potential reasons for student failure in programming principles courses. Many educators simply assume that high failure rates are acceptable …

A Call To Is Educators To Respond To The Voices Of Women In Information Security, Amy B. Woszczynski, Sherri Shade

Sherri Shade

Much prior research has examined the dearth of women in the IT industry. The purpose of this study is to examine the perceptions of women in IT within the context of information security and assurance. This paper describes results from a study of a relatively new career path to see if there are female-friendly opportunities that have not existed in previous IT career paths. Research methodology focuses on a qualitative analysis of in-depth interviews with women who are self-described information security professionals. A primary goal of the study is to understand the perceptions of women in information security and determine …

Copyright Liability And Performing Rights Organizations In The United States And India: A Comparative Analysis, Elyria Kemp, Chinna Natesan, Leila Borders

Aberdeen L Borders

Music has become a central element in consumer marketing for its ability to influence consumers’ attitudes and behaviors. Research has shown that music adds value to the retail and service environments. In most instances, however, the cost to use music extends beyond the expenses incurred from purchasing CDs, stereo equipment or engaging musicians to perform. Most industrialized nations have statutes that protect music under copyright. As a result, businesses that use music to enhance the consumer’s service experience are responsible for obtaining clearance to perform copyrighted music. Performing rights organizations exist in countries all over the world and grant clearance …

The Relation Between Variance And Information Rents In Auctions, Brett Katzman, Julian Reif, Jesse Schwartz

Jesse A. Schwartz

This paper examines the conventional wisdom, expressed in McAfee and McMillan's (1987) widely cited survey paper on auctions, that links increased variance of bidder values to increased information rent. We find that although the conventional wisdom does indeed hold in their (1986) model of a linear contract auction, this relationship is an artifact of that particular model and cannot be generalized. Using Samuelson's (1987) model, which is similar but allows for unobservable costs, we show that increased variance does not always imply increased information rent. Finally, we give the appropriate measure of dispersion (different from variance) that provides the link …

Assessing Relative Weights Of Authentication Components: An Expert Panel Approach, Herbert J. Mattord, Yair Levy, Steven Furnell

Herbert J. Mattord

Organizations rely on password-based authentication methods to control access to many Web-based systems. In a recent study, we developed a benchmarking instrument to assess the authentication methods used in these contexts. Our instrument developed included extensive literature foundation and an expert panel assessment. This paper reports on the development of the instrument and the expert panel assessment. The initial draft of the instrument was derived from literature to assess 1) password strength requirements, 2) password usage methods, and 3) password reset requirements. Following, the criteria within the index were evaluated by an expert panel and the same panel provided opinions …

Making Users Mindful Of It Security, Michael Whitman, Herbert Mattord

Herbert J. Mattord

The article discusses ways to make users mindful of Information Technology (IT) security. Security awareness programs ensure that employees understand the importance of security and the adverse consequences of its failure; they also remind users of the procedures to be followed. Awareness training is vital to keeping the idea of IT security uppermost in employees' minds. While federal agencies in the U.S. are required to train employees in computer security awareness, such training is voluntary in the private sector. It is, however, no less vital. Every company should integrate a security awareness program into the IT training program.

Infosec Policy - The Basis For Effective Security Programs, Herbert Mattord, Michael Whitman

Herbert J. Mattord

The success of any information security program lies in policy development. The lack of success in any particular program can often be attributed to this unmet need to build the foundation for success. In 1989, the National Institute of Standards and Technology addressed this point in Special Publication SP 500-169: Executive Guide to the Protection of Information Resources (1989): The success of an information resources protection program depends on the policy generated, and on the attitude of management toward securing information on automated systems. You, the policy maker, set the tone and the emphasis on how important a role information …

Information Security Governance For The Non-Security Business Executive, Michael E. Whitman, Herbert J. Mattord

Herbert J. Mattord

Information security is a critical aspect of information systems usage in current organizations. Often relegated to the IT staff, it is in fact the responsibility of senior management to assure the secure use and operation of information assets. Most managers recognize that governance is the responsibility of executive management. The primary objective of governance can be achieved when the members of an organization know what to do, how it should be done, as well as who should do it. The focus on governance has expanded to include information systems and information security. This article offers value to the executive by …

It Project Managers' Perceptions And Use Of Virtual Team Technologies, Catherine Beise, Fred Niederman, Herbert Mattord

Herbert J. Mattord

This paper presents the results of a case study pertaining to the use of information and communication media to support a range of project management tasks. A variety of electronic communication tools have evolved to support collaborative work and virtual teams. Few of these tools have focused specifically on the needs of project managers. In an effort to learn how practicing IT project managers employ these tools, data were collected at a North American Fortune 500 industrial company via interviews with IT project managers regarding their use and perceptions of electronic media within the context of their work on project …

Factors Of Password-Based Authentication, Herbert J. Mattord, Yair Levy, Steven Furnell

Herbert J. Mattord

Organizations continue to rely on password-based authentication methods to control access to many Web-based systems. This research study developed a benchmarking instrument intended to assess authentication methods used in Web-based information systems (IS. This approach explored how authentication practices can be measured in three component areas: 1) password strength requirements, 2) password usage methods, and 3) password reset requirements. This report explores the criteria that are required to define these component areas.

The Impact Of Operating System Obsolescence On The Life Cycle Of Distributed Teams, Herbert J. Mattord, Tridib Bandyopadhyay

Herbert J. Mattord

Operating System obsolescence is widely considered an important factor when architectural choices are made during the planning phase of systems development and maintenance. In this work, we seek to understand the importance that planners actually ascribe to this attribute in practice, and ask probing questions to the managers, developers, and analysts of systems in industry in the form of a survey. Initial results suggest that obsolescence is neither perceived as a critical factor during planning for systems development, nor is it viewed as a major contributor to the total cost of operation of client/server systems. However, the survey does identify …

Intangible Investments And The Pricing Of Corporate Sga Expenses, Rongbing Huang, Gim S. Seow, Joe S. Shangguan

Rongbing Huang

This study examined whether the market fully prices the reported Selling, General, and Administrative (SGA) expenses when this item includes an intangible investment component. For a sample of intangible investment-intensive firms, we showed that their SGA expenses benefit future operating performances. Evidence suggests some degree of market inefficiency in the pricing of SGA expenses and the intangible investment component. Furthermore, the financial analysts do not appear to appreciate fully the future benefits of the component in their earnings forecasts. Finally, the pertinent disclosures in firms’ annual reports are so inadequate as to attenuate the market mispricing, suggesting a significant room …

Social Media Assimilation In Firms: Investigating The Roles Of Absorptive Capacity And Institutional Pressures, Pratyush Bharati, Chen Zhang, Abhijit Chaudhury

Management Science and Information Systems Faculty Publication Series

Firms are increasingly employing social media to manage relationships with partner organizations, yet the role of institutional pressures in social media assimilation has not been studied. We investigate social media assimilation in firms using a model that combines the two theoretical streams of IT adoption: organizational innovation and institutional theory. The study uses a composite view of absorptive capacity that includes both previous experience with similar technology and the general ability to learn and exploit new technologies. We find that institutional pressures are an important antecedent to absorptive capacity, an important measure of organizational learning capability. The paper augments theory …

Social Media Assimilation In Firms: Investigating The Roles Of Absorptive Capacity And Institutional Pressures, Pratyush Bharati, Chen Zhang, Abhijit Chaudhury

Pratyush Bharati

Firms are increasingly employing social media to manage relationships with partner organizations, yet the role of institutional pressures in social media assimilation has not been studied. We investigate social media assimilation in firms using a model that combines the two theoretical streams of IT adoption: organizational innovation and institutional theory. The study uses a composite view of absorptive capacity that includes both previous experience with similar technology and the general ability to learn and exploit new technologies. We find that institutional pressures are an important antecedent to absorptive capacity, an important measure of organizational learning capability. The paper augments theory …

Influences On Student Intention And Behavior Toward Environmental Sustainability, James Swaim, Michael Maloni, Stuart Napshin, Amy Henley

Stuart Napshin

No abstract provided.

Keiretsu Core And Member Firms’ Relative Performance And Profit Stability: A Power Dependency Perspective, L. Brouthers, G. Yan, Stuart Napshin

Stuart Napshin

No abstract provided.

Social Media Assimilation In Firms: Investigating The Roles Of Absorptive Capacity And Institutional Pressures, Pratyush Bharati, Chen Zhang, Abhijit Chaudhury

Management Science and Information Systems Faculty Publication Series

Firms are increasingly employing social media to manage relationships with partner organizations, yet the role of institutional pressures in social media assimilation has not been studied. We investigate social media assimilation in firms using a model that combines the two theoretical streams of IT adoption: organizational innovation and institutional theory. The study uses a composite view of absorptive capacity that includes both previous experience with similar technology and the general ability to learn and exploit new technologies. We find that institutional pressures are an important antecedent to absorptive capacity, an important measure of organizational learning capability. The paper augments theory …

An Identification And Evaluation Of Information Security And Assurance Research Outlets, M. Whitman, H. Zafar, Herbert Mattord

Herbert J. Mattord

No abstract provided.

The Influence Of R&D Partnerships On Innovation Performance In Manufacturing Firms: The Moderating Role Of Institutional Attachment, A. Azadegan, Stuart Napshin, A. Oke

Stuart Napshin

No abstract provided.