Business Commons^™

Brief 14: Risk Management, New England Resource Center For Higher Education, University Of Massachusetts Boston

New England Resource Center for Higher Education Publications

The development office accepts a gift of a house from a prestigious donor. The faculty has developed and approved a new core curriculum. The institution recently constructed a new campus center. While these circumstances sound no alarms, all involve elements of risk. The welcome gift of the house, later discovered to be contaminated with mold, will involve a costly clean up. A revised curriculum cannot guarantee that the changes will yield the expected results. The construction of a new building has significant implications for maintenance of the physical plant. In a recent meeting NERCHE’s Chief Financial Officers Think Tank discussed …

Brief 11: Partnering For Accountability: The Role Of The Chief Financial Officer At An Academic Institution, New England Resource Center For Higher Education, University Of Massachusetts Boston

New England Resource Center for Higher Education Publications

There is rarely a perception in colleges and universities that everyone owns the financial plan. Deans, department chairs, and division heads are most concerned with their own budgets, rather than the aggregate. Mythologies about how the academic and financial sides of the house operate create artificial divisions and compromise the development of shared responsibility. Driven by myth, each side tends to view the other as a threat to its values and priorities. These views often stereotype the other in ways that become self-fulfilling prophesies. For example, Chief Financial Officers (CFOs) believe that academics are inefficient and that CFOs, with their …

Brief 2: Benchmarking From The Perspective Of Chief Financial Officers, New England Resource Center For Higher Education, University Of Massachusetts Boston

New England Resource Center for Higher Education Publications

Benchmarking is a widespread practice in all industries today. Higher education is no exception. One need only look at annual rankings in U.S. News and World Report to appreciate power of benchmarking in a market-driven society that is seeking the best value in education. To the public, and even to leaders in higher education, measures such as these amount to an externally imposed evaluation. The impact of benchmarking on an institution can be significant. But is it worth it? Chief Financial Officers from the New England area offer their views.

Tqm In Higher Education: A Preliminary Look At Ten Boston Area Institutions, David H. Entin

New England Resource Center for Higher Education Publications

Total Quality Management (TQM) is an important movement that has gained increasing interest and application in higher education over the past two years. Most literature on the subject has focused on initial successful implementation in a few model institutions. This study examines ten varied colleges and universities in the greater Boston area.

The key TQM advocates at the schools are primarily senior business affairs administrators and faculty leaders in the business administration/management departments. Consequently these are the primary units implementing total quality management. Primary skepticism and opposition is typically found on the academic side of the enterprise. Interest and training …