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Worker Turnover And Part-Time Employment At Ups, Kate Bronfenbrenner
Worker Turnover And Part-Time Employment At Ups, Kate Bronfenbrenner
Kate Bronfenbrenner
Over the last ten years we have seen a dramatic increase in the utilization of part-time workers by the United Parcel Service (UPS). This increase has been coupled with a stunningly high turnover rate of 150 percent among these workers. This study documents the deteriorating work environment for part-time workers at UPS and finds that a lack of full-time opportunities, a pervasive pattern of management mistreatment, and an alarmingly high injury rate are the primary determinants of the high turnover rate.