Business Commons^™

Business As A Mission; Business As A Calling (Long Version), C. William Pollard

C. William Pollard Papers

Speaking at InterVarsity's Open for Business Conference in St. Louis, MO, Pollard describes vocation as fulfilling whatever call God has placed on our lives. By drawing upon his own story as a Christian businessman, he shows how such a fulfillment requires the implementation of servant leadership.

Business As A Mission; Business As A Calling (Short Version), C. William Pollard

C. William Pollard Papers

Speaking at InterVarsity's Open for Business Conference in St. Louis, MO, Pollard describes vocation as fulfilling whatever call God has placed on our lives. By drawing upon his own story as a Christian businessman, he shows how such a fulfillment requires the implementation of servant leadership.

Leadership Learning: Building On Grounded Theory To Explore The Role Of Critical Reflection In Leadership Learning, George K. Kriflik, Lynda S. Kriflik

Faculty of Commerce - Papers (Archive)

A study of eight senior managers from different organisations has combined Critical Theory and Grounded Theory approaches. This study builds on the findings of a previous substantive study (Kriflik 2002) which identified the most successful leadership strategies, as perceived by participants. The most successful strategies are those in which leaders focussed on their own behaviours, attitudes and actions. Building on these findings this study explores leadership competencies and the mechanisms which enhance, or enable, leaders’ ability to learn such competencies. Interviews were conducted and transcribed, then analysed, and became the basis for the choice of subsequent participants. The study identified …

Leading With Timeless Values In Turbulent Times (Oak Brook, Il), C. William Pollard

C. William Pollard Papers

In this speech at the Executives Breakfast Club of Oak Brook, IL, Pollard asks whether businesses can uphold "timeless values" in a pluralistic society. He goes on to contend that they can if only managers see themselves as being moral as well as corporate leaders.

Effective Empowerment In Organizations, Gary A. Yukl, Wendy S. Baker

Organization Management Journal

Psychological empowerment is the perception that workers can help determine their own work roles, accomplish meaningful work, and influence important decisions. Empowerment has been studied from different perspectives, including employee perceptions, leadership behaviors, and management programs. Despite positive rhetoric, programs designed to increase empowerment seldom achieve the benefits promised. Inconclusive and seemingly contradictory outcomes stem from the fact that few companies give employees significant control and access to management information. A half century of research suggests that empowerment strategies can offer real benefits. We outline facilitating conditions for effective empowerment, including characteristics of organizations, leaders, employees, and the work itself.

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

Effective Empowerment In Organizations, Gary A. Yukl, Wendy S. Baker

Organization Management Journal

Psychological empowerment is the perception that workers can help determine their own work roles, accomplish meaningful work, and influence important decisions. Empowerment has been studied from different perspectives, including employee perceptions, leadership behaviors, and management programs. Despite positive rhetoric, programs designed to increase empowerment seldom achieve the benefits promised. Inconclusive and seemingly contradictory outcomes stem from the fact that few companies give employees significant control and access to management information. A half century of research suggests that empowerment strategies can offer real benefits. We outline facilitating conditions for effective empowerment, including characteristics of organizations, leaders, employees, and the work itself.

A New Alliance In New York State: A Progress Report On The Labor Movement’S Restructuring, Capacity Building, And Programmatic Work, Jeff Grabelsky

Jeffrey Grabelsky

The labor movement in New York State (NYS) has undergone a dramatic restructuring that is part of a national American Federation of Labor–Congress of Industrial Organizations program called the New Alliance. The purpose of the New Alliance is to build the capacity of local labor movements and to empower unions to help shape a region’s political and economic agenda. The restructuring in NYS led to the consolidation of twenty-five central labor councils into five area labor federations, each of which is developing the resources, staff, and leadership to help grow labor’s regional power across the state. This article describes the …

Learning To Lead: The College Experiences Of Women University Presidents, Susan R. Madsen

Susan R. Madsen

Although developing leadership is an important topic in the higher education today, the percentage of women found in high leadership positions remains quite low. In fact, little has been published about how high-level women leaders actually developed. This workshop will present the results of two qualitative research studies exploring how 10 women university presidents and 10 women governors became effective leaders, with a particular focus on influential events, individuals, activities, and opportunities during their undergraduate and graduate educational experiences.

Etched In Stone, Engraved On The Heart (Palos Heights, Il), C. William Pollard

C. William Pollard Papers

Speaking at a meeting of the Trinity Business Network, Pollard considers how contemporary business leaders might integrate faith and work while also serving their families and building businesses oriented to a "greater purpose."

Impact Of Efqm Excellence Model On Leadership In German And Uk Organisations, Grace Mccarthy, R. Greatbanks

Sydney Business School - Papers

Purpose of this paper: The research aimed to discover whether there were differences in leadership practices and perceptions of good leadership practice between German and UK organisations. Design/methodology/approach: A survey based on analysis of self-assessment documents submitted for the European Quality Award or its equivalents in Germany and the UK was distributed to 300 organisations in Germany and the UK. A response rate of 20% was achieved. The survey was also distributed to 20 assessors. Findings: There were more differences in perceptions of good practice between German organisations recognised for excellence and German organisations not using the Excellence Model than …

Etched In Stone, Engraved On The Heart (Arlington, Tx), C. William Pollard

C. William Pollard Papers

In this speech at the 2006 C12 Leader's Conference (Arlington, TX), Pollard considers how contemporary business leaders might integrate faith and work while also serving their families and building businesses oriented to a "greater purpose."

Developing Leadership: Exploring The Childhoods Of Women University Presidents, Susan R. Madsen

Susan R. Madsen

Researchers argue that much of who we are is developed during childhood. Childhood relationships and developmental activities, opportunities, and experiences (including hardships) come together to create each human being. Yet, little exploratory research has been conducted regarding the childhood experiences, activities, personalities, and perceptions of successful leaders. In-depth, qualitative interviews with ten women university presidents were conducted to investigate perceptions and experiences related to the lifetime development of leadership skills, abilities, and competencies. The lived experiences of these women were investigated using the phenomenological research methodology so that “voices” could be heard and unique insights examined. This paper explores a …

Leadership In Higher Education: Do You Have The Interest, Skills, And Commitment? (Professional Development Workshop), Susan R. Madsen

Susan R. Madsen

This insightful and innovative two-part workshop will 1) explore the current issues affecting leadership in higher education and 2) provide participants with an opportunity to engage in self-analysis and personal reflection. "Leadership" will be broadly framed as leading from a formal position (e.g., president, VP, dean, associate dean, department chair, or committee chair) as well as influencing without an official title or formal authority; therefore, all conference attendees interested in influencing change at any level in higher education would benefit. The first 50-minute workshop segment will begin with participants completing a short questionnaire about their perceptions of the most important …

Reflections On Peter Drucker, C. William Pollard

C. William Pollard Papers

Pollard delivered these remarks at "The Drucker Legacy: Celebrating the Life and Extending the Work of Peter F. Drucker," a symposium sponsored by Claremont Graduate University. In them, he considers how Drucker was an advisor, teacher/learner, and friend. The document also includes Drucker's handwritten notes.

Included in the physical holdings (but not online) are the program from the symposium as well as a compendium of other reflections on Drucker's life and work.

A Cross-Eyed View Of Leadership, C. William Polalrd

C. William Pollard Papers

In this address to the 2006 graduates of Gordon-Conwell Theological Seminary, Pollard advocates a cross-centered approach to leadership, one which looks to Jesus Christ as the model of the true servant leader.

Women University Presidents: Career Paths And Educational Backgrounds, Susan R. Madsen

Susan R. Madsen

The purpose of this paper is to report findings related to the lived experiences of women university presidents’ in developing the knowledge, skills, abilities, and competencies required for successful leadership in higher education. More specifically, this report focuses on their educational backgrounds and career paths. Using qualitative in-depth interviews (phenomenological research methodology), ten women university presidents were interviewed for two to three hours each. Interviews were audio taped and transcribed, and theme generation techniques used. Although there were some similarities among the women in terms of educational backgrounds and employment positions, the data show that presidents can emerge from a …

Leadership In Turbulent Times (Jackson, Tn), C. William Pollard

C. William Pollard Papers

Speaking at Union University (Jackson, TN), Pollard contends that the turbulent years in which we live require moral leadership oriented to cultivating purpose in people's lives.

Leadership In Turbulent Times (Seattle), C. William Pollard

C. William Pollard Papers

Speaking at Seattle Pacific University, Pollard contends that the turbulent years in which we live require moral leadership oriented to cultivating purpose in people's lives.

An Evaluation Of How Organizational Culture Can Perpetuate A Formal Mentoring Relationship, Daniel J. Rieker

Theses and Dissertations

The purpose of this research was to investigate how an organization's culture can have an effect on formal mentoring. Specifically, this thesis sought to determine if perceptions among gender, ethnicity, and organizational position differ for mentoring and organizational culture. Additionally, this thesis sought to determine if any correlations may exist between organizational culture and formal mentoring overall.

High Performance Individuals And How They Manage Their Personal Knowledge For Decision-Making: An Exploratory Study Of Us Air Force Leaders, Kenneth M. Ivey

Theses and Dissertations

The ability of Colonels, Generals, and Chiefs to effectively manage their personal knowledge may lead to better decisions; however, the Air Force does not have an understanding of how these high performance leaders manage their personal knowledge. This research used a multiple-case study methodology to explore how USAF leaders manage their personal knowledge when making routine and novel decisions. Viewing personal knowledge management as it related to sociotechnical theory provided the basis to determine how the need to accomplish the tasks associated with personal knowledge management impacted the people, technology, organizational structure, and the tasks associated with managing personal knowledge. …

Triple Bottom Line: A Business Metaphor For A Social Construct, Darrell Brown, Jesse F. Dillard, Scott Marshall

Business Faculty Publications and Presentations

The triple bottom line is emerging as a popular conceptualization and reporting vehicle for articulating corporate social, environmental, and economic performance and is receiving significant attention in connection with its efficacy and sufficiency as a means for reporting the extent to which an organization meets its societal responsibilities. By preparing and disseminating triple bottom line statements, an organization conveys an image of concern and sensitivity to the three dimensions of societal responsibility: economic, environmental, and social. However, as currently conceived and operationalized, we question whether the triple bottom line reports actually provide information relevant to accessing corporate responsibility and enforcing …

Timeless Values In Turbulent Times (Miami), C. William Pollard

C. William Pollard Papers

In this speech at the Miami Boat Show, Pollard outlines a vision of servant leadership that can withstand the turbulence of the early twenty-first century economy.

2006 Executive Transition In The San Diego Nonprofit Sector Executive Summary, Laura Deitrick, Paige Creager

Nonprofit Leadership and Capacity Building

EXECUTIVE SUMMARY: Recent national studies of executives in the nonprofit field have indicated that the sector will soon be facing a massive transition in leadership. In this study, the Center sought to define and understand the challenges posed by executive transition, and how it pertains specifically to San Diego nonprofit sector. Particular focus was placed on the number of San Diego nonprofit executives who plan to retire or leave their positions in the next 5 years.

2006 Report On Nonprofit Executive Transition, Laura Deitrick, Paige Creager

Nonprofit Leadership and Capacity Building

Recent national studies of executives in the nonprofit field have indicated that the sector will soon be facing a massive transition in leadership. In this study, the Center sought to define and understand the challenges posed by executive transition, and how it pertains specifically to San Diego nonprofit sector. Particular focus was placed on the number of San Diego nonprofit executives who plan to retire or leave their positions in the next 5 years.

Learning To Lead In Higher Education: Insights Into The Family Backgrounds Of Women University Presidents, Susan R. Madsen

Susan R. Madsen

Qualitative methods were used to explore the backgrounds, experiences, and perceptions of ten women U.S. university presidents on becoming leaders. Using the phenomenological research methodology, the presidents were interviewed about their lived experiences of developing the knowledge, skills, abilities, and competencies required for successful leadership in higher education. This paper reports the portion of the results specifically related to insights into the family backgrounds and influences of these women.

Virtual Study Groups: A Challenging Centerpiece For "Working Adult" Management Education, Gregory B. Northcraft, Terri L. Griffith, Mark A. Fuller

Management & Entrepreneurship

Groups and teams are critical to modern organizations, and consequently management education has incorporated groups as a centerpiece of both content (the study of group process) and process (the use of study groups and group projects). Unfortunately, working-adult educational programs appear to have yet to take an important final step - acknowledging that study groups often interact virtually and then providing support for virtual study group interaction. We provide both theory and data concerning the use of study groups as virtual teams. We believe that there are important benefits to be gained when study groups make educated decisions about the …

Women's Leadership Journeys In Family Firms: Preliminary Results From A Qualitative Study, Mary Barrett, Ken Moores

Faculty of Commerce - Papers (Archive)

The family business literature has thus far not devoted much attention to understanding female vantage points in family firms (e.g. Dumas, 1998; Sharma, 2004). Poza and Messer (2001) and Curimbaba (2002) describe the varying roles that women adopt, but without explaining why they adopt such roles. Our research examines the career progression of women leaders in family businesses, specifically how various roles allow them to progressively learn skills and competencies.In an earlier book (Moores and Barrett, 2002) we found that successful family firm CEOs encountered a series of unique paradoxes. Exploring, understanding and perhaps managing these paradoxes took them on …

The Sales Managers' Implicit Personality Theory And Leadership Variables, Gordon Gunn Mosley

Doctoral Dissertations

The purpose of this study was to explore the relationship of sales managers' implicit personality theory and various leadership variables provided to salespeople by their sales managers. Several bodies of literature were reviewed for this study from the educational psychology, management, leadership, and marketing/sales disciplines. More specifically, this study addressed the following research questions: (1) What effect does sales managers' implicit personality theory have on the nature of the feedback they provide to their salespeople? (2) What effect does sales managers' implicit personality theory have of the transformational leadership they provide to their salespeople? (3) What effect does sales managers' …