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Articles 1 - 10 of 10
Full-Text Articles in Business
V-Commerce: Vending Machine Technology, Michael L. Kasavana
V-Commerce: Vending Machine Technology, Michael L. Kasavana
Hospitality Review
A Popular auxiliary service provided by hospitality businesses is automatic merchandising, more commonly known as vending. Recent advancement in vending technology (v-commerce) has changed the way vending machines are monitored, replenished, maintained, and reconciled. As the hospitality industry searches to reduce its reliance on labor intensive processes, automatic merchandising represents and effective way to provide unattended points of sale and service. Smart machines featuring quality products with high levels of auditabile control may me more appealing to the hospitality industry. While a hospitality manager does not need to have knowleds of the vending distribution channel or machine maintenance, it is …
Employee Job Satisfaction In Major Cruise Lines, Hsin-Hui Hu, Jinlin Zhao, Cheryl Carter
Employee Job Satisfaction In Major Cruise Lines, Hsin-Hui Hu, Jinlin Zhao, Cheryl Carter
Hospitality Review
A survey of 244 crew members with six major cruise Iines indicated the most satisfaction with organization and supervision, satisfaction with working environment and ship life, and least satisfaction with rewards. The study suggests that the analysis of job satisfaction level may be used to develop organizational strategies to improve shipboard employee job satisfaction.
Survivorship In International Chain Restaurant In Korea, Woo Gon Kim, Kye-Sung Chon
Survivorship In International Chain Restaurant In Korea, Woo Gon Kim, Kye-Sung Chon
Hospitality Review
Several western chains have done well in Korea, while others have withdrawn from the market. The authors summarize the current operational results of western chain restaurants in Korea, report positive impacts of western foodservice firms, and analyze the key elements leading to their survival and non-survival. Some lessons could be used as tools to establish entrance strategies of western chain restaurants in Korea as well as in other Asian markets
Effect Of Agency Problems On Rtc Hotel Appraisals, Michael C. Dalbor
Effect Of Agency Problems On Rtc Hotel Appraisals, Michael C. Dalbor
Hospitality Review
Agency problems that helped cause the banking crisis in the United States in the 1980s impacted hotel appraisals competed for the Resolution Trust Corporation (RTC). Lower appraised values would help make more bids acceptable, helping to sell more assets quickly. The results indicate appraised hotel values were much lower than sales prices in states with a high number of bank failures.
Lodging Real Estate Finance: Securitization, A.J. Singh
Lodging Real Estate Finance: Securitization, A.J. Singh
Hospitality Review
Commercial Mortgage Backed Securities (CMBSs) introduced to the U.S. lodging industry in the early 1990’s were a panacea during a period of severe shortage of debt capital. These instruments changed commercial real estate capital markets by providing flexibility and liquidity to an otherwise illiquid investment As a relatively new form of financing to the lodging industry, the mechanics of securitization, the types of CMBS investments, and their structure are not well understood. The article illustrates the process of securitization and its importance as a significant source of debt financing to the lodging industry
Website Performance: Hong Kong Hotels, Rob Law, Tony Chung
Website Performance: Hong Kong Hotels, Rob Law, Tony Chung
Hospitality Review
This research examines the performance of Hong Kong hotel websites in terms of information quality, and compares the performance among different hotel categories. Different from exsisting theoretical studies analyzing hotel websites, this research incorporates the perceptions of hotel guests and practitioners in the evaluation development process. Empirical results reveal that significant differences exist in the performance scores of luxury, mid-priced, and economy hotels. The authors also discuss implications for hotel industry practitioners and policymakers.
Hospitality Education: Prevalent Perceptions, Matt A. Casado
Hospitality Education: Prevalent Perceptions, Matt A. Casado
Hospitality Review
The composition of hospitality curricula has been debated by educators, alumni, and industry professionals for the last 30 years. Some higher education programs have emphasized the teaching of professional courses, while others have focused primarily on management. This study recalls highlights of curriculum research conducted since the late 1970s and provides current perceptions of alumni, lodging, and restaurant professionals on core, support, and advisor-approved electives.
Campus Recruitment: Four-Year Program Profile, Thomas J. A. Jones, Alfred W. Izzolo, Lesley Johnson
Campus Recruitment: Four-Year Program Profile, Thomas J. A. Jones, Alfred W. Izzolo, Lesley Johnson
Hospitality Review
A hospitality recuriter profile survey is replicated 18 years after the initial study and nine years from the last study to determine if recruiers and their opinions have significantly changed and what impact these changes may have on college students and the interviewing process.
Kosher Airline Food: A Logistical Challenge, Orit Malka, Audrey C. Mccool
Kosher Airline Food: A Logistical Challenge, Orit Malka, Audrey C. Mccool
Hospitality Review
Providing meals to passengers on aircrafts requires a complex logistical system if it is to be done sucessfully. Variations to that system are required if special meals, such as kosher ones, are to be provided since it entails unique system challenges. The authors discuss service requirements, the challenges they pose to the inflight meal service logistical system, and some of the ways in which these challenges are met.
Book Review: Tourism In China: Exotic Land Revealed, Joan S. Remington
Book Review: Tourism In China: Exotic Land Revealed, Joan S. Remington
Hospitality Review
There is no better way to lean about tourism in China than from renowned expert in the field. Alan Lew. PhD. and professor at Northern Arizona University, Lawrence Yu, Ph.D. and associate professor in the Department of Tourism and Hospitality Management at George Washington University. John Ap, Ph.D. and associate professor in tourism management at Hong Kong Polytechnic University and Zhang Guangrui, director of the Tourism Research Centre, Chinese Academy of Social Sciences in Beijing, China, have contributed to and edited a collection of writings detailing the development of tourism in this fascinating and exotic land.