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December 2001, Inland Empire Business Journal

Inland Empire Business Journal

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DESERT JOURNAL

INVESTMENTS AND FIANCE

LIST: CHAMBERS OF COMMERCE

LIST: BUSINESS BROKERAGE FIRMS SERVICING THE INLAND EMPIRE

LIST: FLEET LEASING AUTO DEALERS IN THE INLAND EMPIRE

WINE REVIEW

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NEWS AND FEATURES

DECEMBER 2001

Is a Fee-Based Managed Money Account Right for You? ..... .. . .. .. I

Take Stock Losses Now to Lower Your 200 I Income Tax Bill!!!..... I

Track ways and Peccaries, A Giant Alligator Skull ... The

Raymond M. …

November 2001, Inland Empire Business Journal

Inland Empire Business Journal

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LIST: MAJOR OFFICE COMPLEX LEASING

LIST: COMMERCIAL BUILDING DEVELOPERS

LIST: COMMERCIAL Real ESTATE BROKERS SERVING THE Inland EMPIRE

LIST: Property MANAGEMENT FIRMS SERVING THE INLAND EMPIRE

STATLER'S BEST BET$

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NEWS AND FEATURES

Leading Your Employees in Times of Crisis ....... . ........... . .. I

Executive Gift Giving....................... ... ..... ..... . I

Inter Valley HMO Changes. ...... .. .............. . ... .... . I

In …

October 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE ................................................................................................. 1

GETTING ORGANIZED .................................................................................. 11

CORPORATE PROFILE ................................................................................... 29

CORNER ON THE MARKET .............................................................................. 8

CLOSE UP ...................................................................................................... 9

COMPUTERS/SOFTWARE .............................................................................. 1 0

EMPLOYERS GROUP ..................................................................................... 27

MANAGING .................................................................................................. 13

LAW ........................................................................................................... 44

LIST: LONG DISTANCE COMPANIES SERVING THE INLAND EMPIRE ................. 32

LIST: WIRELESS TELEPHONE COMPANIES IN THE INLAND EMPIRE ................ 32

LIST: COPIER, FAX, AND BUSINESS RETAILERS .............................................. 33

LIST: LARGEST PAGER VENDORS ................................................................... 34

LIST: INTERCONNECT/TELECOMMUNICATIONS FIRMS ................................... 35

LIST: INTERNET SERVICE PROVIDERS SERVING THE INLAND EMPIRE ............. 36

HIGH DESERT BRIEFS ................................................................................... 40

STATLER'S BEST BET ................................................................................... 46

MANAGER'S BOOKSHELF …

September 2001, Inland Empire Business Journal

Inland Empire Business Journal

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LIST: BANKS IN THE INLAND EMPIRE

DUFF & PHELPS, LLCC STOCK SHEET

LIST: LARGEST HOTELS

LIST: GOLF COURSE IN THE INLAND EMPIRE

LIST: TOP HEALTH CARE MEDICAL CLINICS/GROUPS

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Tribal Gaming Revenues Help Local Communities.. .... . ..... .. .. I

Constellation Energy Group Sites Power Plant in Victorville... . .... I

Airport Supplement: SCAG Does Not Endorse

El …

August 2001, Inland Empire Business Journal

Inland Empire Business Journal

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LIST: ENIVORNMENTAL COMPANIES

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DUFF & PHELPS, LLCC STOCK SHEET

LIST: MBA/ EXCECUTIVE PROGRAMS

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The Business of Clean Air .............................................................. 4

Paris L.A. Catering ... Bringing European Charm to the I. E ............ 16

Caterers Cook up Festive Fare in the Inland Empire .................... 17

Community Bancorp Second Quarter Profits Up …

July 2001, Inland Empire Business Journal

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LIST: CPA FIRMS

LIST: STAFF LEASING COMPANIES

LIST: BUSINESS & LIABILITY INSURANCE COMPANIES

LIST: COMMERCIAL PRINTERS

LIST: PUBLIC RELATION FIRMS

DUFF & PHELPS, LLC STOCK SHEET

LIST: SBA LENDERS

DESERT BUSINESS JOURNAL

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Technology Leaders Join Together to Fight Anti-Tech Legislation .IS

Credit Counseling Provides Genuine Reform for Bankruptcy ....... 16

Buy, Build or Lease -A Critical Small-Business Decision ............ 19 …

June 2001, Inland Empire Business Journal

Inland Empire Business Journal

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LIST: HOSPITALS SERVING THE I.E

LIST: TOP SAVINGS & LOANS

LIST: LARGEST CREDIT UNIONS

DUFF & PHELPS, LLC STOCK SHEET

LIST: MOTORCYCLE DEALERS IN THE I.E

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Interior Secretary Addresses Indian Affairs Committee................ .4

New Insectary a Tool in the Fight against Agricultural Pests ......... 5

Energy Crisis to Have Indirect Impact on Real Estate: Clients May

Face …

May 2001, Inland Empire Business Journal

Inland Empire Business Journal

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DUFF & PHELPS, LLC STOCK SHEET

LIST: DENTAL PLANS

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NEWS AND FEATURES

An Important Job for Working Women: Make Sure the Future

Is Taken Care Of .............................................................. 14

Top Skills Sought by Executives Featured in Survey ............ 15

The Forecast Group, L.P. Names Glenn l. Rowan as Vice

President and Corporate Controller ................................ …

April 2001, Inland Empire Business Journal

Inland Empire Business Journal

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LIST: TOP HMOs

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RESTAURANT REVIEW

LIST: INDEPENDENT BANKS

LIST: INLAND EMPIRE MALL$

DUFF & PHELPS, LLC STOCK SHEET

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NEWS AND FEATURES

New Merger Combines Corona America Financial and TotaiFunding.com .. 4

"Call Point" -a One-Stop Service Designed by Employers for Employers 4

D. Linn Wiley is Named to L.A. Fed Board .............................................. 14

Third Annual Unbounded Thinkers …

March 2001, Inland Empire Business Journal

Inland Empire Business Journal

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LIST: TOP HMOs

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RESTAURANT REVIEW

LIST: INDEPENDENT BANKS

LIST: INLAND EMPIRE MALL$

DUFF & PHELPS, LLC STOCK SHEET

DESERT BUSINESS JOURNAL

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Japanese Non-Performing loans Represent the Latest Losses Due to the

Collapse of the Asset-Price Bubble ................................................... , ... 5

All Health Acquires Bower & Associates .................................................. 14

"AII Health Announces Strategic Affiliation With Healthcare Financial

Enterprises" ...................................................................................... 14

Sudden …

February 2001, Inland Empire Business Journal

Inland Empire Business Journal

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REST All RANT REVIEW

LIST: ARCHITECTURAL ENGINEERING FIRMS

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ECONOMIC FORECAST

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LIST: RESIDENTIAL R.E. BUILDERS

WINE REVIEW

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DUFF & PHELPS, LLC STOCK SHEET

CALENDAR

NEWS AND FEATURES

Engineering News-Record (ENR) Calculates Worldwide Construction

Market at $3.41 Trillion; $190 Billion Increase From Q4 1998

Homeowners Have Money-Saving Opportunities as Mortgage

Interest Rates Near 21-Month Lows ................................................... 18

Nonprofit Housing Preservation Firm Prepares 24 Rental Properties ..... …

January 2001, Inland Empire Business Journal

Inland Empire Business Journal

AT DEADLINE 1

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CORPORATE PROFILE 7

CORNER ON THE MARKET 8

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COMPUTERS/SOFTWARE 10

EMPLOYERS GROUP II

MANAGING 12

LAW 13

GETTING ORGANIZED 14

ECONOMIC FORECAST 15

LIST: COMMUNITY COLLEGES 21

LIST: TOP COLLEGES AND UNIVERSITIES 22

LIST: CONTRACTORS HIT LIST 34 & 43

LIST: FINANCIAL BROKERAGE FIRMS 36

DESERT BUSINESS JOURNAL 41

WINE REVIEW 42

EXECUTIVE TIME OUT 46

RESTAURANT REVIEW 48

MANAGER'S BOOKSHELF ...49

RESOURCE DIRECTORY 54

DUFF & PHELPS, LLC STOCK SHEET 55

CALENDAR 58 & 59

Tribal Cooperation Act of 2001 5

Education First Program Serves Children of Homeless Families 6

Redlands …

The Roles Of Computer Self-Efficacy, Outcome Expectancy, And Attribution Theory In Impacting Computer System Use, John W. Henry, Robert W. Stone

Journal of International Information Management

TJte process by which individuals accept or reject information technologies was theoretically explained in a model employing attributional relationships and computer self-ejficacy and outcome expectancy. The model was empirically tested using structural equations modeling and data collected in afield setting. The results provided partial confiirmation of the theory that attributions to ability, effort, luck, and task difficulty impact information system use mediated by computer self-ejficacy and outcome expectancy. The stable attributions of ability and task difficulty had meaningful impacts on computer self-ejficacy. Similarly, task difficulty had a meaningful impact on outcome expectancy. The unstable attributes of effort and luck demonstrated …

A Fuzzy Expert System For Small Business Loan Processing, Vipul K. Gupta, Serkan Celtek

Journal of International Information Management

In recent years, managerial applications of artificial intelligence, especially in the area of financial services, has received considerable attention. In this paper, a fiizzy logic expert system is developed for approvals of small business loans. Previous studies have used non-fuzzv expert systems. But the fuzzification of the variables used in a business loan approval decisionmaking promises more efficient results. Furthermore, another distinct feature of this paper is its focus on small business loans. CubiCalc fuzzy expert system shell is used to develop the expert system. Knowledge acquisition is made using the resources and expertise of a Small Business Development Center. …

Analyzing And Documenting An Internet Website Using Notecards, Jay M. Lightfoot

Journal of International Information Management

Corporate websites are an important component in the world-wide web. The traditional way of creating these websites leads to a variety of structural problems that reduce the effectiveness of the websites. These problems are difficult to locate and correct using the ad hoc analysis methods that currently exist. This paper introduces a new technique to analyze and document websites. The technique uses the NoteCards hypertext environment to build a visual model of the website. The model is semantically rich, dynamically extensible, and allows interactive update. The result of using this technique is a website that is easier to use, easier …

Female Entrepreneur Underperformance: A Puzzle For The Information Age, Sherry Robinson, John Watson

Journal of International Information Management

Women entrepreneurs are a significant and fast-growing force in small business, yet many studies have concluded that their businesses underperfomi men's in terms of sales and size. As both women entrepreneurs and e-commerce become increasingly important parts of the Information Age economy, it is essential to determine if there are differences in success between women- and men-owned businesses, and how those differences, if any, relate to e-commerce. This paper examines the apparent underperformance of women-owned businesses and proposes a number of hypotheses for future research.

Students' Perceptions Of A Course Dedicated Website A Regression Analysis To Predict Its Use, Malini Krishnamurthi

Journal of International Information Management

There has been an unprecedented surge in the number of web related tools used for course delivery. This paper examined the reasons for students to go to course dedicated websites and the impact these sites have on classroom attendance. An empirical assessment shows that course dedicated websites enhance learning and do not tempt students to turn away from the classroom. A software program called Zlocker which gives students and teachers an opportunity to share a locker in cyberspace was incorporated in the courses that were examined in this study.

A Computer-Based Application For Core Course Outcomes Assessment And Program Continuous Improvement Using An Integrative Business Plan — An Empirical Evaluation, Donald Drost, John Chaney

Journal of International Information Management

Outcomes assessment and continuous program improvement has become an increasingly important topic in higher education. ASCSB and governmental bodies often require this type of self-analysis. This paper presents and examines a model of business common core course assessment and improvement using an integrated business plan in the upper division strategic management capstone course. An emphasis is placed demonstrating how computer and information technology is used for instruction and as a means for outcomes assessment. Also, an evaluation of empirical data developed over a one-year period is presented. The manuscript also reflects on some of the problems and issues engendered by …

Adapting E-Business To The Undergraduate Entrepreneurship Curriculum In The New Economy: Development Of An E-Husiness Course With A Focus On Field-Based Projects, Peter H. Hackbert

Journal of International Information Management

Organization creation separates entrepreneurship from other disciplines. In today's rapidly growing net economy and ever-changing entrepreneurial environment, discovering the behaviors of individuals who create new organizations, and observing the behaviors or organizational personnel who exploit new market opportunities within existing organizations are the foci of the behavioral school of entrepreneurship. Business schools that adapt curricula to examine the kinds of activities entrepreneurs perform, the information they process, with whom they must work, where, and how frequently may help describe the emerging needs of the current dynamic new economy. The following paper describes the development of an e-business entrepreneurship course with …

Taking Payments Online: A Framework For Selection, Binshan Lin, Charlotte Jones

Journal of International Information Management

Electronic bill presentment and payment (EBPP) is usually viewed as a "killer application" in e-commerce, which will fundamentally change the way customers receive and pay their bills. While many models exist, there is a dearth of information for determining which model would best fit customer characteristics and needs. This paper examines primary models, customer requirements, bill characteristics, and customer types to develop an exploratory framework for determviing which EBPP model a bill-generating firm should employ.

Enhancing Organizational Performance Via Electronic Customer Relationship Management, Santosh S. Venkatraman

Journal of International Information Management

An Electronic Customer Relationship Management system or eCRM helps organizations shift from mass marketing of goods and services to customized marketing of personalized offers. As consumers are constantly getting more technologically savvy and sophisticated, eCRM systems allow businesses to tune-in to their customers' needs and design appropriate personalized marketing campaigns. They not only allow more intelligent customer interactions and responses, but also do it in a cost effective manner. The primary purpose of this paper is to explain the eCRM concept and describe the major organizational benefits of eCRM.

User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower

Journal of International Information Management

Given the large time and fitiancial commitment that an ERP project requires and the potential benefits it can offer if successfidly implemented, it is important to understand the factors that facilitate and inhibit the success ofEP,P implementation. By means of a case study of a global energy company, we first examine the factors that facilitate and inhibit the success of their ERP implementation. We draw on the theory of business process change when analyzing the implementation process. Next, we examine the perceptions non-management professional users of the ERP system (who were not members of the ERP implementation team) have of …

Managerial Information, The Basics, Floyd J. Brock, Gurpreet S. Dhillon

Journal of International Information Management

A problem exists in the defitiition of information, particularly in its application in management. The problem emerges from the inability of academics and practitioners alike to differentiate adequately between data and information. Our failure to comprehend the concept of information casts doubt on the efficacy of analyses and development of information systems. As evidenced in the literature and surveys, this paper presents a collection of differing emphases in definitions of information. It then sifts for the basics and proposes a definition of managerial information.

New Concepts In Password Management, S. E. Kruck, John R. Sciandra, Karen A. Forcht

Journal of International Information Management

Passwords have been used for many years in the security of computer systems. The password mechanism has not changed in recent years and has several inherent security problems. This paper examines several password problems including sniffers, dictionary and brute force attacks. A specific Department of Defense incident is cited to illustrate a method to thwart sniffers followed by several suggestions intended to increase the security of the password process.

A Value-Oriented Model In Technology For Business Personnel, Mabel T. Kung, Dag Naslund

Journal of International Information Management

In this paper a process-based framework is presented for end-user development of software applications. The paper discusses the changes of the education of systems for general users to design their own systems. Guidelines and people issues identify ways to help traditional users in developing systems computing to be successful.

Decision Support System And Design For Reverse Logistics, Bajis Dodin, Mohsen Elhafsi

Journal of International Information Management

This paper studies the relative positions of some selected elements in relations to flexibility and cost factors in information system and logistics design settings. Moreover, this study investigates the extent to which organizations can relate, today, to the importance of information technology in logistics and design for reverse logistics in their operational planning and activities. The findings show the degree of their in terest and policies for reverse logistics, and the creation of joint efforts to reduce costs and to increase flexibility.

An Integrated Spatial Dss For Site Selection For Service Organizations In Developing Countries, Mehdi Beheshtian

Journal of International Information Management

An Integrated Spatial Decision Support System (ISDSS) is developed for finding locations where people can access post offices with minimum travel time between their residences and the post offices and their next destinations. Location-allocation models may be used to determine sites for these transshipment nodes. Due to the nature of traffic and unstructured zoning and all other non-predictable variables, network models may not be applied to find the optimal solution. Instead a gravity model is used to find a solution, which both minimizes the number of post offices and minimizes before-and-after travel times. The result of this system is a …

Describing Intelligent Agent Behaviors, Walt Truszkowski, Jagannathan V. Iyengar, Fred Mills

Journal of International Information Management

The development of new intelligent agents requires an interdisciplinary approach to programming. The initial challenge is to describe the desired agent behaviors and abilities without necessarily committing the agent development project to one particular programming language. What are the appropriate linguistic and logical tools for creating a top level, unambiguous, program-independent, and consistent description of the functions and behaviors of the agent? And how can that description then be translated easily into one of a number of program languages? This article provides a case study of the application of a simple Belief, Desire, and Intention (EDI) first order logic to …

Physical Security Models, Philosophies, And Context, Karen A. Forcht, S. E. Kruck

Journal of International Information Management

This paper presents physical security of a computer facility within the context of a corporate environment. The context is established from several different perspectives. It first presents physical security philosophies and illustrates the philosophies via the Onion and Garlic Models. It defines a process for identifying and describing transition strategies between security levels. Once the models are defined, a Macro View of physical security is presented. This view discusses physical security goals and critical factors such as budget, monitoring and redundancy. With this context established, the Micro View is presented. Its focus is on information technology (IT) facilities that protect …

Psychographics And Vals System As Marketing Segmentation Approach By Business Establishments In United Arab Emirates, Rashed Abdulaziz Al-Shamsi

Theses Digitization Project

Psychographics is the principal technique used by consumer researchers as an operational definition or measure of life style. One aim of psychographics is to provide quantitative measures of consumer lifestyles, in contrast to soft or qualitative research from focused group interviews, depth interviews and similar techniques. The scope of this thesis is to discuss the psychographics analysis and life system in the United Arab Emirates (UAE) as a tool of marketing communication segmentation.