Business Commons^™

Doing Business With The European Community, Jeana Kushner, Shawn Tuddenham

Graduate Student Dissertations, Theses, Capstones, and Portfolios

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A Feasibility Study Of A Private Entity Competing With Fbos For Airline Ground Handling Contracts, Carlos A. Vergas

Master's Theses - Daytona Beach

This thesis investigates whether a private entity can compete with fixed base operators (FBOs) for airline ground handling contracts. Separating the research method into five phases, the author first conducts a need analysis. Then, the author dissects the structure of existing ground handling contracts. Thirdly, the average service charges presently in place are tabulated. Fourthly, a financial analysis is performed including the calculation of the break-even point at a profit. Finally, a model of ground handling operation is simulated using an existing air carrier’s ground handling contract.

A Socio-Economic Study Of Nature Tourist Behavior In Louisiana, Rudolf Walter Jacobs Ast

Honors Theses

No abstract provided.

Measuring User Satisfaction Of The Electronic Mail System At Air Force Materiel Command Headquarters As An Indicator Of The System's Effectiveness, Randall R. Bradford

Theses and Dissertations

The purpose of this study was to evaluate the effectiveness of the electronic mail system at the Air Force Materiel Command Headquarters. User satisfaction was measured as an indicator of the systems effectiveness. In order to provide an objective measurement of system effectiveness, the following research questions were addressed: (1) What is system effectiveness in relation to this particular electronic mail system, and how should it be measured? (2) What measurement instruments can be adapted, modified, or created to measure effectiveness as it is defined for problem? (3) If a measurement instrument is administered what do the results of the …

An Investigation Of The Defense Logistics Agency's Dedicated Truck Program, Theresa O. Cantrell, Walter Van Daele

Theses and Dissertations

In 1990, the Department of Defense purchased medical materiel from the Defense Logistics Agency totaling approximately 1 billion dollars. Congress has directed the Department of Defense to examine civilian health-care practices to reduce the costs. Just-in-Time inventory management is one of those practices. Research on Just-in-Time inventory for military facilities raised several concerns about its capability to support the military mission. However, there are many facets of Just-in-Time management that can be adopted without compromise of wartime capabilities. This research identifies the results of the change in the Defense Logistics Agencys policy on delivery of medical materiel to Department of …

Air Force Information Management (Im): A 1993 Snapshot Of Current And Projected Roles Of Enlisted Information Managers, Mary E. Duncan, Ted L. Roberts

Theses and Dissertations

This study provides a preliminary view of the level of familiarity enlisted information managers have of changing roles, responsibilities, and initiatives within the Information Management career field. Using a three-phase investigative methodology that combined e-mail, interviews, and mail surveys, the authors addressed the changing roles and responsibilities of enlisted information managers and their familiarity with these changes. This study found that although individuals agree that the role is changing and expanding, many are performing the traditional administrative taskings. The lower ranks still perceive themselves as clerks, whereas senior enlisted members consider themselves managers. Although the career field name changed to …

An Analysis Of The Records Management Process To Determine The Impact Of Automation On Productivity, David A. Gaines, Trevor J. Nelson

Theses and Dissertations

This research was performed to study the effects of automation on Air Force records management productivity prior to widespread implementation of Document Librarian. Document Librarian is a software tool developed for Headquarters Air Force Materiel Command HQ AFMC to manage records in accordance with Air Force, Federal, and National Archives and Records Administration NARA regulations, and is currently undergoing developmental testing. One organization was used as a case study to determine the effects of Document Librarian on the organizations records management productivity. A records management process model was constructed and used to define the relevant tasks and outputs of their …

Information Sharing Within The Coea Process, Constance S. Maginnis, Michael J. Monroe

Theses and Dissertations

In order to meet the challenges of a reduced work force and the changing roles and/or missions of the Air Force in particular, the Cost and Operational Effectiveness Analysis COEA is used in the decision-making of every phase of the acquisition process. The Office of the Assistant Secretary of Defense OASD has mandated that COEAs are to be an integral part of the acquisition process. The COEA information gathering or sharing process is not well defined. Areas within the COEA process affected are the coordination of common elements of information required, the data collection, and the generation of possible solutions. …

Business Process Improvement Applied To Written Temporary Duty Travel Orders Within The United States Air Force, Philip W. Mcdowell, David W. Morgan

Theses and Dissertations

This study analyzed the process currently endemic to the activity of producing written TDY orders. Business Process Improvement BPI methodology using IDEF ICAM Integrated Computer Aided Manufacturing Definition and Activity Based Costing methods were used for this study. The objectives of the written TDY order activity were determined as identifying the travelers and verifying authenticity of the travel requirement and subsequent entitlements. Processing the TDY information, generating the TDY order, and processing the TDY order showed activities that add no value or limited value for either the traveler or the government. The activity costs incurred to produce a written TDY …

The Effects Of Violations Of Bar Chart Standards On Managerial Decision Making, Jeanne E. Tennison, Phillip G. Puglisi

Theses and Dissertations

This thesis investigated whether a difference in data display, modes or a difference in data trends affected mid-level Air Force managers trend impressions, risk assessments. and loan decisions. By presenting data in four different modes, and by three data trends, a 4 x 3 factorial design experiment was prepared 180 subjects were tested, 15 in each of the twelve treatment cells. Each subject viewed three graphs or tables and made a decision based on the trend observed, their assessment of the trend, and a decision table. At the end of the experiment. they were asked for their impression of the …

Demonstration Of Improved Software Support Labor Estimation For Air Force Operational Flight Programs Through Functional Orientation, Ronald R. Warner Jr., Darrel L. Wright

Theses and Dissertations

This study demonstrated two approaches to improve current software support effort estimation models for aircraft software. Both approaches involved a functional orientation not used by existing models. The first approach demonstrated how to orient a model to reflect the block change cycle modification process and how to represent support effort changes over time in order to improve effort estimation accuracy. Current software models do not reflect the support environment or the temporal characteristics of aircraft software support. The second approach demonstrated how to calibrate a model by properly selecting source data in order to increase accuracy. Support calibration is not …

An Analysis Of The Root Causes Of Delays And Deficiencies In The Development Of Embedded Software For Air Force Weapon Systems, Jay R. Hopkins, Curtis De Keyrel

Theses and Dissertations

The importance of embedded software, used in every subsystem of ah major weapon systems used by the United States Air Force, has increased drastically over the last decades. However, in spite of the regulations currently in existence, developing and acquiring software which meets the user requirements within the original cost and schedule estimates continues to be difficult. At the same time, the Air Force has pushed to improve the development process with the Total Quality Management TQM program. The primary method used to improve the process has been to create metrics, collect data on these metrics, and then perform a …

Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao

Theses and Dissertations

The purpose of this study is to build a plan for implementation of Total Quality Management in the Republic of China Air Force. The primary TQM elements are reviewed through definitions, advantages, principles, tools and techniques, education and training, and continuous improvement. In order to establish a TQM plan, the related experience of quality improvement in the U.S. DOD are referenced. The characteristics of ROCAF related to TQM are analyzed and related culture issues are mentioned. The implementation plan includes four parts, top management orientation, TQM structure establishment, empowerment, and continuous improvement. A Chinese view of TQM continuous improvement models …

Information Requirements For The Air Force Institute Of Technology Under A Fee-For-Service Concept, Jerry A. Cole, Patricia C. Cruz

Theses and Dissertations

Due to the current shift in national defense strategy, the DoD is going to have to perform new roles and missions with major reductions in resources. One of the major initiatives committed to achieving savings is Corporate Information Management, a broad program designed to help the DoD operate more efficiently by application of successful private sector business practices and better application of information technology. To meet the challenge of operating in a business-like environment AFIT must be able to maximize its competitiveness to provide customers with the quality and types of services they desire. To accomplish this task, information technology …

A Genetic Algorithm For The Vehicle Routing Problem, Vickie Dawn Wester

Masters Theses

The purpose of this research was to develop a version of a genetic algorithm (GA ) which would provide near optimal solutions for Vehicle Routing Problems (VRP) with both time and weight constraints. The genetic algorithm used for the experimentation was adapted from a GA which had been developed by James Bean at the University of Michigan to solve machine scheduling problems. The VRP data sets used in this research were obtained from the literature. Various aspects of the GA were experimented with in order to develop a version which would perform consistently well for all the data sets. The …

An Evaluation Of The Implementation Of Total Quality Management In A Service Organization, Charles Stanford Stevens

Engineering Management & Systems Engineering Theses & Dissertations

This research consists of a formative evaluation designed to identify the steps necessary to revitalize a formerly successful Total Quality Management (TQM) process at a U.S. Navy engineering and logistics support organization. The research also developed a methodology to account for the fact that the investigator is a well-informed insider who served as one of the principle change agents for the TQM implementation.

The research is based on the researcher's observation that the major cause for the waning implementation was due to senior management and leadership issues and the organization-wide processes with which they interface. The investigation consisted of an …

Correlation Between Actual And Perceived Job Alternatives And The Effect On Job Turnover, Robert P. Bubello, Kenneth C. Sersun

Theses and Dissertations

Retention has become a major issue facing all organizations, including the United States Air Force. Much effort has been expended trying to understand the reasons why employees voluntarily quit their jobs. In 1990 Barry Gerhart, of Cornell University, proposed a turnover model which included tenure, unemployment rates and cognitive ability as factors which influence the turnover decision. The purpose of this thesis was to validate Gerhart's model using turnover data from a sample set of 329 enlisted Air Force members up for reenlistment in 1984. This effort focused on four hypotheses: (1) Unemployment rates and cognitive ability will significantly affect …

A Cipp Evaluation Of The Administrative Associate Training Program Through Sentara, Patricia A. Criswell

Community & Environmental Health Theses & Dissertations

Hospitals are facing change in today's environment. In order to meet these growing challenges, they are responding by providing value added services. Value added services have been defined as reducing inefficiencies and improving quality and service. Operational restructuring in the form of a new concept called patient-focused care has become the paradigm shift and structural revamping at several hospitals across the nation. Sentara Hospitals have adopted this program to improve the clinical and service quality delivered to the patient. An integral component of this new approach is the multiskilling of staff to reduce duplication, inefficiencies, and improve the quality provided …

Materialism And The Self, Kathleen Shirley Micken

Theses and Dissertations in Business Administration

Materialism has been called the most significant macro development in modern consumer behavior. Despite its importance, research about the construct is rather new. Two scales have been developed to measure materialism, one proposed by Belk, the other by Richins and Dawson.

The purpose of this dissertation is threefold. First, it extends the materialism research program by investigating the relationship between materialism and one's self concept. Hypotheses which drive the research posit that people who are more materialistic have lower self-esteem, are less likely to be self-actualized, are extrinsically rather than intrinsically motivated, and are likely to be high self-monitors. The …

Interorganizational Relations, Nadra Garas

Archived Theses and Dissertations

No abstract provided.

Selecting Functional Forms For The Cost Function With Average And Full Frontiers, Amal Refaat Hassanein

Archived Theses and Dissertations

No abstract provided.

Management Of Change In Palestine Hotel In Alexandria /, Abeer Farouh Rizk

Archived Theses and Dissertations

No abstract provided.

Art, Advertising, And Everything Else., Maria Esparza

Undergraduate Honors Capstone Projects

I always wanted to "do" advertising ever since I was five years old. I'd sit in front of the TV on Saturday morning and edit the toy commercials in my head. I wasn't sure what I was doing--but I knew it was better than what was on TV.

The Concept And Determinants Of Sustainable Development And Their Applications For Public Administration In Developing Countries, Ndiribe Ambrose Amsalem Ndiribe

Archived Theses and Dissertations

No abstract provided.

The Use Of Object-Oriented Design Methodologies In Systems Design, Rick C. Larkin

Undergraduate Honors Capstone Projects

Object-oriented design methodologies, along with object-oriented programming techniques, have recently gained significant popularity as their advantages have become evident. Traditional methodologies following the structured approach have not been successful in providing an accurate model of the business system.Object-oriented techniques, where an object in the computer system corresponds to a real-world object, have been much more successful in accurately modeling the business system and its environment.

Object-oriented methodologies provide many advantages over structured approaches to systems design. Concepts such as data hiding, encapsulation, inheritance, dynamic binding, and polymorphism help to achieve an accurate and flexible system that is resistant to corruption …

Organizational Culture: How Changes Impact Attitudes Toward Job Satisfaction, R. M. Browder

Electronic Theses and Dissertations

The purpose of the study was to examine how a shift in elements of organizational culture impacted attitudes toward job satisfaction in a medium-sized, consumer-owned electric utility over a period of 13 years. The unit of analysis was a municipal utility distributing electrical energy to approximately 27,000 customers. Data collection included the Science Research Associate Employee Inventory, a review of the organization's documents, and a subjective Job Satisfaction Questionnaire. A one-tailed z-test was performed to test whether or not the proportion of employees answering favorable in one survey was greater than the proportion answering favorable in the other survey. It …

An Analysis Of Reported Paid And Unpaid Time Off For Administrative Employees At Selected Public Universities In Tennessee, Ginger J. Rutherford

Electronic Theses and Dissertations

Lack of research on the use of the leave fringe benefit (paid and unpaid time off) as it related to administrators in higher education was the problem of this study. The main purpose of this study was to increase the body of knowledge by analyzing the differences among paid and unpaid time off and selected demographic data for administrators at four selected public universities in Tennessee (Austin Peay State University, East Tennessee State University, Middle Tennessee State University, and Tennessee Technological University). This descriptive study was conducted to provide a historical data base on the use of paid and unpaid …

A Preliminary Study Of A Job Analytic Inventory Derived From A Behavioral Consistency Method For Assessing Intrinsic Motivation, William John Banis

Theses and Dissertations in Urban Services - Urban Management

The research question for this study asked if the Job Specifications Inventory (JSI) had acceptable internal reliability and an ability to differentiate among occupational groups. The JSI was designed to have subject matter experts rate the importance of skill, content, context, relationship and work focus requirements of jobs or occupations. The JSI used a taxonomy of 268 behavioral elements derived from the content analyses of satisfying achievements reported by a large, diverse clientele. A clinical-type behavioral consistency method was used to extract performance dimensions from clients' achievements to build the taxonomy. The achievement-based taxonomy was seen as potentially enhancing productivity …

Managerial Roles And Entrepreneurship In Non-Profit Urban Arts Agencies In Virginia, Beth Joan Novitch Rossheim

Theses and Dissertations in Urban Services - Urban Management

The future of the arts in Virginia depends on knowing how arts agencies are functioning and surviving at a time of resource decline. What roles do managers play in administering agencies? What business and management skills do managers use to maintain an agency and to relate to the community? How do managers handle cutbacks? Does entrepreneurship create more viable arts agencies?

Bivariate data analysis separated managers into four role groups: entrepreneur, administrator, artist, and caretaker, according to their perceived degree of programmatic creativity and documented access to organizational resources. Managerial role types were compared with management behaviors to discern significant …

Cross-Cultural Issues In The Management Of German-Owned Business Subsidiaries In Hampton Roads, Teja Ulrich

Engineering Management & Systems Engineering Theses & Dissertations

'Culture' can be described as patterns of thinking, feeling and acting that distinguish one cultural group from another. Cultural diversity is therefore likely to introduce variety to organizations in which individuals from different national backgrounds are working together. Although this variety bears the potential for an improvement of the cognitive development in the organizations, managers of multicultural business organizations tend to perceive cultural diversity as a disadvantage. This thesis attempts to identify the impact of cultural differences between Germans and Americans on organizations in which German managers work with American employees. German managers of eight business subsidiaries in the Hampton …