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Articles 1 - 17 of 17
Full-Text Articles in Business
Recruitment, Selection And Retention Of Managers In The Hotel And Restaurant Industry, Tom Van Dyke, Sandra Strick
Recruitment, Selection And Retention Of Managers In The Hotel And Restaurant Industry, Tom Van Dyke, Sandra Strick
Hospitality Review
The recruitment, selection, and retention of competent, reliable, and motivated managers has been the cornerstone of any successful organization. This is generally a complex assignment due to the subjectivity involved in determining what traits are needed to make a good manager. In order to determine the status of the hospitality industry with regard to managerial concerns, leaders in the hotel and restaurant industry were surveyed on these issues.
Perceptions Of Discrimination Among Women As Managers In Hospitality Organizations, Joseph B. Gregg, Paulette M. Johnson
Perceptions Of Discrimination Among Women As Managers In Hospitality Organizations, Joseph B. Gregg, Paulette M. Johnson
Hospitality Review
Women in hospitality organizations are moving up the corporate ladder at a pace significantly outdistancing their colleagues of a few decades ago, but women managers selectively perceive overt and covert discriminatory resistance, from chauvinism to carefully-contrived covert prejudicial treatment constructed to insure a no-win situation. The authors attempted to determine if these discriminatory practices against equally well-trained, qualified, and experienced hospitality women middle managers do affect their perception of their career growth as compared to male counterparts
Employee Tumover: Implications For Hotel Managers, Clayton W. Barrows
Employee Tumover: Implications For Hotel Managers, Clayton W. Barrows
Hospitality Review
The hotel industry has been experiencing a severe labor shortage in recent years. The need for organizations to attempt to retain current employees has increased as a direct result of this shortage. An area that has not received as much attention in industry literature is to look at what may be the determinants and the predictors of the turnover process. The authors’ discuss the role of specific intentions, reasoned action, and job satisfaction and the implications of these factors for hotel managers.
Marketing Approaches To Human Resources Management In The Hospitality Industry, C Joseph Rainero, Kye-Sung Chon
Marketing Approaches To Human Resources Management In The Hospitality Industry, C Joseph Rainero, Kye-Sung Chon
Hospitality Review
Now that baby boomers are older and pursuing more career-oriented jobs, managers of the hospitality industry are experiencing the effects of the pre- sent labor crisis; they now know that those vacant hourly jobs are going to be tough to fill with quality personnel. The companies able to attract quality personnel by offering employees what they need and want will be the successful ones in the next decade. The authors explain how the labor crisis is currently affecting the hospitality industry and make suggestions about how firms may survive the "labor crash” of the 1990s with the application of marketing …
Developing Sanitary Practices In The Lodging Housekeeping Department, Mort Sarabakhsh Director
Developing Sanitary Practices In The Lodging Housekeeping Department, Mort Sarabakhsh Director
Hospitality Review
Seventeen out of 19 directors of hotel and motel housekeeping departments in an upper midwest urban area expressed concern about sanitation procedures in their facilities as part of a survey which indicates that some house- keeping procedures and practices need to be improved and modified to - constitute a safe and sanitized approach. The author explains the results and presents practical sanitary guidelines for such departments.
Quality Performance In Our World: What Fast Service Should Really Mean, Dianne Vklsh
Quality Performance In Our World: What Fast Service Should Really Mean, Dianne Vklsh
Hospitality Review
The service-producing industries have experienced problems in quality in the 1980s because of intense competition. The author discusses how these problems have been compounded in the fast food industry and how quality control can lead to success.
Accuracy Of Hotel Feasibility Study Projections, John M. Tarras
Accuracy Of Hotel Feasibility Study Projections, John M. Tarras
Hospitality Review
Hotel feasibility studies are critical in the determination of hotel construction, sales and refinancing. Discrepancies have been reported between forecasted results and actual operating results. The author, with funding provided by the Hilton corporation, examines whether such studies under- state or overstate occupancy, average rate, and net income.
So..•What's Wrong With Hospitality Education?, Anna Grafwilliams
So..•What's Wrong With Hospitality Education?, Anna Grafwilliams
Hospitality Review
Three major issues surface in the current literature of hospitality education: Are hospitality educators in the business of training or educating? Who is in charge of the curriculum content of hospitality education programs-industry or educators? Is this really a profession in need of an accreditation process? The author discusses these three inter-related issues in light of the current efforts of the CHRIE accreditation committee, to systematically address and reconcile differences concerning the issues.
Food Service Contracts That Win: Essentials In The Development Of A Food Service Agreement, Robert T. Gordon, Michael M. Lefever
Food Service Contracts That Win: Essentials In The Development Of A Food Service Agreement, Robert T. Gordon, Michael M. Lefever
Hospitality Review
The authors provide tips for institutions wanting to place a contract for operation of their food service and for companies and/or individuals in the business of managing food service operations for a fee.
Hospitality Research: How To Plan, Fund, Execute, And Publish, Lendal H. Kopenhaver, William O'Brien
Hospitality Research: How To Plan, Fund, Execute, And Publish, Lendal H. Kopenhaver, William O'Brien
Hospitality Review
Researchers interested in exploring topics of concern to the hospitality industry can discover a wide range of areas to be explored and a variety of sources to fund the research. The authors discuss a four-step plan for conducting and publishing quality research, including tips for the writing process.
Marketing Dynamics Of A Hotel Tax: The Case Of Chautauqua County, New York, Zafar U. Ahmed, Franklin B. Krohn
Marketing Dynamics Of A Hotel Tax: The Case Of Chautauqua County, New York, Zafar U. Ahmed, Franklin B. Krohn
Hospitality Review
Imposing a hotel tax in Chautauqua County, New York, which has natural attractions and the proximity of viable markets, might be highly likely to contribute significantly to the economic climate for the county. The authors examine the likely impact of hotel taxes, review hotel tax rates in cities across the country and in New York State, recommend revenue distribution, and propose a process by which hotel tax revenues can be equitably and efficiently disbursed
Pricing In The Hospitality Industry: An Implicit Markets Approach, Steven A. Carvell, William E. Herrin
Pricing In The Hospitality Industry: An Implicit Markets Approach, Steven A. Carvell, William E. Herrin
Hospitality Review
The authors apply economic theory to an analysis of industry pricing. Data from a cross-section of San Francisco hotels is used to estimate the implicit prices of common hotel amenities, and a procedure for using these prices to estimate consumer demands for the attributes is outlined. The authors then suggest implications for hotel decision makers. While the results presented here should not be generalized to other markets, the methodology is easily adapted to other geographic areas.
Marketing Lessons For The '90s, Andrew N. Vladimir
Marketing Lessons For The '90s, Andrew N. Vladimir
Hospitality Review
Marketing for the '90s more than anything will require managers who are innovators and know how to adapt to change. Hospitality firms can anticipate changing customer bases, changing technology, and changing ways of motivating and managing employees.
Making And Evaluating Strategy: Learning From The Military, K. Michael Haywood
Making And Evaluating Strategy: Learning From The Military, K. Michael Haywood
Hospitality Review
Use of military analogy is rampant and considered an acceptable part of business vernacular. However, analogies only illustrate, and bad analogies make bad strategy. There are important lessons to be learned from military strategy, though. This article identifies "the ten principles of strategy" that corporate strategists could utilize in testing their strategic theories, concepts, and plans.
A Model For Costing Absenteeism In Hotels, Venkat Chandrasekar Chandrasekar, Ronald F. Cichy
A Model For Costing Absenteeism In Hotels, Venkat Chandrasekar Chandrasekar, Ronald F. Cichy
Hospitality Review
While absenteeism models have been developed and applied in the manufacturing industries, little work has been done on absenteeism in service industries. Due to the labor intensity of service industries, specifically the hotel industry, a model to track and quantify the costs of absenteeism could be useful to managers. The authors propose just such a model.
An Examination Of Stock Performance: The Three Top-Performing Lodging Firms August 1987 - January 1990, Elisa S. Moncarz
An Examination Of Stock Performance: The Three Top-Performing Lodging Firms August 1987 - January 1990, Elisa S. Moncarz
Hospitality Review
A study published in the Fall 1988 issue of the FIU Hospitality Review revealed that the top three lodging stock performers during the period July 1982 to January 1988 were Prime Motor Inns, Inc., Marriott Corporation, and Hilton Hotels Corporation. The author has completed a follow-up study in an attempt to determine how selected lodging firms have fared since the summer rally of 1987 (which preceded the stock crash of October 19, 1987) until more recent times.
Thoroughbred Racing--Getting Back On Track, Thomas H. Meeker
Thoroughbred Racing--Getting Back On Track, Thomas H. Meeker
Kentucky Law Journal
No abstract provided.