Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 10 of 10

Full-Text Articles in Business

Microcomputers And The Hotel Executive, Alan J. Parker Jan 1983

Microcomputers And The Hotel Executive, Alan J. Parker

Hospitality Review

Microcomputers are emerging as a potent source for decision- making for hotel management. This article provides the hotel executive with a short course on the possibilities of microcomputers in his or her everyday work.


A Proposed Hospitality Curriculum For Two-Year Colleges In Florida, Olin R. Thompson, Herbert S. Lowe Jan 1983

A Proposed Hospitality Curriculum For Two-Year Colleges In Florida, Olin R. Thompson, Herbert S. Lowe

Hospitality Review

The expansion of the hotel industry and its related areas necessitates new educational training for those who will occupy positions of responsibility. Two-year colleges provide one possibility for this training. The authors propose a common foundation for all such programs in Florida.


The "Beef" About Beef, Leonard Berkowitz Jan 1983

The "Beef" About Beef, Leonard Berkowitz

Hospitality Review

The grading of beef has become a controversial issue, with both government and the cattle industry working to ensure uniformity. The author contends that meat quality, and the resulting tenderness, juiciness, and flavor desired by consumers, is being threatened by such pressures and actions.


Interpersonal Techniques Boost Your "Hospitality Batting Average", Gary S. Dessler Jan 1983

Interpersonal Techniques Boost Your "Hospitality Batting Average", Gary S. Dessler

Hospitality Review

The ability to listen and comprehend the intrinsic meaning behind the words people are saying is an important skill for those in the hospitality industry. The author provides some prescriptions for "winning friends and influencing people.”


Evaluating Hotel Marketing Effectiveness: The Audit, Peter Goffee Jan 1983

Evaluating Hotel Marketing Effectiveness: The Audit, Peter Goffee

Hospitality Review

Hotel management is increasingly looking for ways to evaluate marketing effectiveness. A system is needed to assess objectives, strategies, and performance. The Marketing Audit provides a workable, worthwhile tool for managers to assess current performances and long-range goals.


Sexual Harassment:A Long-Dormant Demon, Ello C. Bellucci Jan 1983

Sexual Harassment:A Long-Dormant Demon, Ello C. Bellucci

Hospitality Review

Because of its service nature, the hospitality industry is especially prone to cases of sexual harassment in the workplace, particularly from female employees. The author discusses Title VII of the Civil Rights Act of 1964 and the legal and moral implications of its guidelines for the industry.


Labor Cost Analysis For The Food Service Industry, Steven V. Moll Jan 1983

Labor Cost Analysis For The Food Service Industry, Steven V. Moll

Hospitality Review

There are many factors which can assist in controlling the cost of labor in the food service industry. The author discusses a number of these, including scheduling, establishing production standards, forecasting workloads, analyzing employee turnover, combating absenteeism, and controlling overtime.


America's Melting Pot, Peter Claudio Martini Jan 1983

America's Melting Pot, Peter Claudio Martini

Hospitality Review

The American public, in its increasing attention to foods, is demonstrating a desire for greater variety in restaurant service and foods. The author assesses recent restaurant food trends, including the emphasis on light food, entertainment in dining, and a broader range of ethnic foods.


Developing A Catering Sales Program, Ray Hooks Jan 1983

Developing A Catering Sales Program, Ray Hooks

Hospitality Review

A successful catering sales program consists of developing and properly following up on three types of accounts: present, past, and new. Ray Hooks reveals a systematic approach to increasing business in catering sales.


Growth Of The Food Service Industry, Donald Greenaway Jan 1983

Growth Of The Food Service Industry, Donald Greenaway

Hospitality Review

The food service industry has come into its own recognition as a growing segment of the total food market. The author looks at the recent expansion of the industry in volume, diversification of restaurant types, and menu variety