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2020 Icrcc Proceedings Table Of Contents, Conference Organizers
2020 Icrcc Proceedings Table Of Contents, Conference Organizers
International Crisis and Risk Communication Conference
These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2020 International Crisis and Risk Communication Conference (ICRCC) held March 9-11, 2020. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication and Media. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for …
The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess
The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess
International Crisis and Risk Communication Conference
Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …
Faculty-Library Collaboration To Enhance Ug Research And Information Literacy Skills, Hulya Julie Yazici, Regina Beard
Faculty-Library Collaboration To Enhance Ug Research And Information Literacy Skills, Hulya Julie Yazici, Regina Beard
Florida Statewide Symposium: Best Practices in Undergraduate Research
This presentation describes faculty-Library collaboration efforts to enhance research and information literacy skills of our undergraduate students. An example of collaboration between business Faculty and Library Coordinator to facilitate research problem and data finding is presented with Canvas demonstration. The structured methodology is presented with implications on the experiential learning efforts. Additional examples from Library to improve information literacy and writing skills to enhance UG research are demonstrated
The Influence Of Radical Environmentalists On Reputation And Communication Practices Of Advocacy/Collaborative Nonprofits, Maria Zhigalina
The Influence Of Radical Environmentalists On Reputation And Communication Practices Of Advocacy/Collaborative Nonprofits, Maria Zhigalina
International Crisis and Risk Communication Conference
The article focuses on features, activities and communication practices of environmental nonprofits / groups to demonstrate the importance of studying how negative reputation of the environmental sub-sector created by radical environmentalists can influence advocacy / collaborative environmental nonprofits. First, it reviews some relevant literature related to environmental organizations / groups and their external communication. Additionally, it provides some examples of radical environmentalism that have been recently discussed in the news. Finally, it describes directions for future research. It is important to understand the influence of the actions of radical environmentalists on advocacy / collaborative nonprofit organizations because it might impact …
Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga
Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga
International Crisis and Risk Communication Conference
This study examined transparency and accountability as bridges to the interpretative and sense making capabilities of the public following the collapse of Crane Bank, Uganda. Content and critical discourse analysis methods were used to: investigate the nature of communication, the information shared; review honesty and responsibility in communication, and also analyze how accountability and transparency are constructed during crisis situations in the South. Assessment of 120 newspaper articles showed that both Crane Bank and Bank of Uganda mainly left it to the media to create and give meaning to stakeholders. Initial communication from both institutions was delayed and subsequent communication …
The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner
The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner
International Crisis and Risk Communication Conference
Every year, millions of Muslims converge in the Kingdom of Saudi Arabia (KSA) to perform the Hajj pilgrimage. So how does a government prepare for a potential crisis when hosting an event of this magnitude? A content analysis guided this study on crisis communication strategies taken by the Saudi government before, during, and after Hajj 2018 and how Saudi Arabia utilized the media to deliver proactive messages to ensure a successful Hajj season. The study found that the government created and built a positive image in the media through the use of effective management, preemptive messages, and multiple communication channels.
Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson
Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson
International Crisis and Risk Communication Conference
An important aspect of crisis communication is secondary crisis communication, which focuses on how people communicate during a crisis. This study seeks to explore the mechanism of credibility in secondary crisis communication. Respondents in a large-scale experiment (N=2382) were exposed to a fictional news story about a terrorist attack and asked to what degree they would share the news story on social media. The design made it possible to test if the sharing of news stories was determined by its actual credibility (through the use of semiotic disclaimers in the news story), or by perceived credibility (the perceived credibility of …
2019 Icrcc Proceedings Table Of Contents, Conference Organizers
2019 Icrcc Proceedings Table Of Contents, Conference Organizers
International Crisis and Risk Communication Conference
These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2019 International Crisis and Risk Communication Conference (ICRCC) held March 11-13, 2019. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for example, natural …
Research Intensive Business Communication Course, Rose Kenny Leblanc
Research Intensive Business Communication Course, Rose Kenny Leblanc
Florida Statewide Symposium: Best Practices in Undergraduate Research
Research can provide an important means for developing and communicating innovation or changes. This poster from the Business Communication Program will discuss the need for integrating research intensive assignments into GEB 3213: Introduction to Business Communications. This presentation will outline the objectives, methodologies, and learning design of the Research Intensive course. We will report preliminary quantitative and qualitative data obtained from student participants with their perspective on the need for research skills in their future business work environments. We will discuss the benefits and future directions to improve the use of research in Business Communication and other business courses.
Cultural Challenges When Memorializing Tragedies, Kjell Brataas
Cultural Challenges When Memorializing Tragedies, Kjell Brataas
International Crisis and Risk Communication Conference
After a tragedy, victims and survivors often desire to memorialize what happened. This can take many forms, and finding the right way often involves a number of challenges. There will usually be differences of opinion among the bereaved, the injured and the uninjured survivors, and cultural aspects and differences play a major role. This presentation provides examples from around the world and hints on bridging the culture gap when memorializing a tragedy.
Building Bridges To Connect With Stakeholders: A Template For Success, Kimberly A. Reed
Building Bridges To Connect With Stakeholders: A Template For Success, Kimberly A. Reed
International Crisis and Risk Communication Conference
The modern age of communication, with the 24x7 news cycle and "information overload," can impact our ability to connect with stakeholders. Kimberly Reed, a Washington professional who has built bridges for more than 20 years both across the aisle and around the globe with non-profits, trade associations, government officials, and risk and crisis communication professionals, presented a case study on Expo Milano 2015: "Feeding the Planet, Energy for Life" (the "World's Fair," which was the world's largest gathering and discussion on the topic of food). She shared best practices that featured Drs. Deanna and Tim Sellnow and provided practical resources …
A Close Look At The Role Of Regulatory Fit In Consumers’ Responses To Unethical Firms, Kwansik Mun, Ilgi Shin
A Close Look At The Role Of Regulatory Fit In Consumers’ Responses To Unethical Firms, Kwansik Mun, Ilgi Shin
International Crisis and Risk Communication Conference
Our knowledge is not enough to clearly explain how consumers respond to unethical firms, thereby forming attitudes toward unethical firms’ brand and buying their products. In this sense, we conduct a one-way experimental design to test regulatory focus theory when it comes to attitudes toward unethical firms’ brand and the purchase intention. Our findings reveal that promotion-oriented participants were more negative toward Mitsubishi, which violates achievement (e.g. fuel efficiency), than prevention-oriented participants. More importantly, promotion-oriented people were less likely to buy Mitsubishi automobiles than prevention-oriented people. In contrast, prevention-oriented consumers are negative toward Volkswagen which violates protection (e.g. carbon dioxide …
Undergraduate Student Research Practices At Fgcu, Examples From Various Disciplines, Hulya Julie Yazici, Peter Reuter
Undergraduate Student Research Practices At Fgcu, Examples From Various Disciplines, Hulya Julie Yazici, Peter Reuter
Florida Statewide Symposium: Best Practices in Undergraduate Research
The purpose of this presentation is to show examples of undergraduate student involvement with research/scholarship, either via course-embedded research practices, or research activities outside the classroom. Examples from health profession, business, STEM disciplines, and humanities will demonstrate how research is implemented and which outcomes for students have been achieved. The presenters will share the challenges and opportunities faced, and probe the audience for their experiences and future directions.
Mentoring Undergraduate Research In Education And Business: Transformation In Global And Local Communities, Hulya Julie Yazici, Tunde Szecsi
Mentoring Undergraduate Research In Education And Business: Transformation In Global And Local Communities, Hulya Julie Yazici, Tunde Szecsi
Florida Statewide Symposium: Best Practices in Undergraduate Research
The purpose of this presentation is to highlight avenues toward undergraduate scholarship in education and business. The common theme of these initiatives is the transformative learning which students experienced in local and global communities. In education, the examples include a course-embedded action research with community service, and autoethnography in which students analyzed their experiences abroad to uncover the process of transformation. In business, students worked on a semester long project in quality management collaborating with a local health equipment manufacturer. The systematic guidance of the business and continuous feedback of the instruction, resulted in full transformation of student learning.
Making Scholarly Activity Available To The Masses: The Scaffolding Of Scholarship Throughout The Undergraduate Curriculum, Michael Savarese, Trent R. Brown, Carolyn Culbertson, Anna Carlin
Making Scholarly Activity Available To The Masses: The Scaffolding Of Scholarship Throughout The Undergraduate Curriculum, Michael Savarese, Trent R. Brown, Carolyn Culbertson, Anna Carlin
Florida Statewide Symposium: Best Practices in Undergraduate Research
Florida Gulf Coast University’s Quality Enhancement Plan (QEP) focuses on improving student critical thinking, information literacy, and written communication. Rather than developing these skills through traditional methods (e.g., through senior-level, independent research), these learning outcomes are practiced through scholarly experiences. Traditional undergraduate scholarship manifests itself through terminal, senior capstone or research experiences. These, because of the economy of scale, typically reach a minority of students, often just honors students or those approached by faculty mentors. At FGCU, however, scholarly experiences are a part of the curriculum throughout the program of study, and scaffolded to build greater depth and sophistication. Presented …
Fgcuscholars: Using Undergraduate Research As A Tool To Enhance Student Writing, Critical Thinking, And Information Literacy, Mary Crone-Romanovski, Hulya Julie Yazici, Rita Rubin, Charles W. Gunnels
Fgcuscholars: Using Undergraduate Research As A Tool To Enhance Student Writing, Critical Thinking, And Information Literacy, Mary Crone-Romanovski, Hulya Julie Yazici, Rita Rubin, Charles W. Gunnels
Florida Statewide Symposium: Best Practices in Undergraduate Research
This presentation will overview FGCUScholars, a university-wide program at Florida Gulf Coast University that integrates undergraduate research across the university as a means of teaching and assessing writing, critical thinking, and information literacy. We will overview the development and learning outcomes of FGCUScholars and the implementation across the campus, highlighting examples of curricular changes in engineering that engage students throughout their career at FGCU, the role of problem/project-based learning (PBL) in business classes, the development of research assignments that use digital media in literature courses, and the creation of disciplinary-specific sections of Composition II.