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The Parallel Organization And Employee Perceptions Of Participative Leadership In A Mid-Atlantic City, Landis Denise Faulcon
The Parallel Organization And Employee Perceptions Of Participative Leadership In A Mid-Atlantic City, Landis Denise Faulcon
Theses and Dissertations in Urban Services - Urban Management
Current literature is replete with examples of how bureaucracy hinders organizational performance in rapidly changing social, economic, and political environments. The use of a parallel organization has emerged as one approach to transforming traditional bureaucratic structures into high performance work systems.
This study examines a parallel organization created as part of a high performance organization (HPO) model in a mid-Atlantic city. The purpose of the parallel organization is to conduct the work of leadership, which consists of five functions: identifying customer needs and expectations; developing a shared vision and values; integration and stewardship; creating an environment conducive to learning, thinking, …