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Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Agenda and Minutes

No abstract provided.

Theresource, Georgia Southern University

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Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Agenda and Minutes

No abstract provided.

Theresource, Georgia Southern University

Georgia Southern University Human Resources Newsletters

• Benefits Open Enrollment
• Eagle Perks on Facebook
• Faculty and Staff True Blue Fridays
• Training Updates
• TAP Information

The Role Of Recovery Marketing To Recapture A Sport Market Over The Past Decade: From Travel And Tourism To Professional And Amateur Sport Business, Eric C. Schwarz

Journal of Applied Marketing Theory

Recovery marketing can be defined as the actual or possible regaining, restoration, or improvement of something lost or taken away as a result of a significantly negative situation or event through the transfer of goods and services from producers to consumers. This article seeks to elaborate on the concept of recovery marketing historically and in terms of the sport industry, and how sport marketing efforts can be utilized in various situations to recuperate from negative scenarios. In addition, suggestions will be presented regarding the creation of a recovery marketing plan for sport organizations, as well as propositions for future research.

The Use Of A Multi-Tiered Framework To Analyze Commercial, Cause And Social Marketing Strategies In Sport, Nancy Lough, Jennifer Renee Pharr

Journal of Applied Marketing Theory

Marketing can be described as commercial, cause-related or social depending on the locus of benefit, the objective / outcomes desired and the focus of exchange. Social marketing has been described as the application of marketing technologies designed to influence the voluntary behavior of a target audience to improve personal and societal welfare (Andreasen 1995). Increasingly sport organizations have been engaging in social marketing which has a unique set of objectives and outcomes. To date, few studies have appeared in which the use of social marketing strategies were examined in sport. As a result, the purpose of this paper is to …

Assessing Sport-Sales Training Effectiveness: To Enhance Sales Performance Of Prospective Sales Employees, Richard M. Southall, Ronald Dick, Thomas A. Pollack

Journal of Applied Marketing Theory

The majority of entry-level positions within the sport industry fall in the area of sales. Yet, only recently have sportmanagement programs begun to offer courses devoted to sales education and training. The discipline of sales provides an ideal opportunity to incorporate experiential-based learning. While several recent articles have examined the application of experiential-learning to courses focused on ticket sales, this article presents the results of the first systematic assessment of such courses’ effectiveness. Specifically, this paper presents the results of an evaluation of sales-training programs that incorporate Southall, Nagel, LeGrande, and Han’s (2003) metadiscrete experiential learning model and the application …

Providing Consistent Service At The Concession Stands: An Exploratory Study, Mark S. Nagel

Journal of Applied Marketing Theory

Concession sales are a critical revenue stream for sport and entertainment venues. Most research investigating concession revenues has focused upon quality and availability of food choices as well as the servicescape (Bigelow, 2004; Zeithaml, Bitner, and Gremler, 2006). Though these are important areas of concern, one area that has not been extensively researched is the appearance, speed, and efficiency of individual concession stations in relation to their in-venue counterparts. This study investigated the consistency of concession operations at a National Collegiate Athletic Association (NCAA) Division I men’s basketball game. Results indicated that a discrepancy existed among concession outlets in regards …

Consumer-Led Brand Development For A University Athletics Program, Lynn W. Mcgee

Journal of Applied Marketing Theory

A foundational aspect of sports marketing is the study of how consumer relationships contribute to brand loyalty and behavior. A new baccalaureate university introduced intercollegiate athletics—and needed a process to define its distinctive brand assets and to select a brand name and brand mark. The qualitative and quantitative consumer-led process built brand loyalty using Gronroos' customer relationship model of external, internal and interactive marketing. A brand personality survey demonstrated significant differences in characteristics desired by different stakeholder groups. The benefits, challenges and implications of the consensus-building approach for practitioners are presented and the need for richer concepts and measures in …

Collegiate Basketball Season-Ticket Holders’ Purchasing Motivation And Interests, Steve Chen, Jennifer Y. Mak

Journal of Applied Marketing Theory

This study examined the ticket purchasing motivation and interests of 334 season-ticket holders (199 males, 135 females) from two NCAA Division-I regional state institutions. The participants’ purchasing motivation and interests were surveyed onsite in the 2008-09 season by utilizing a12-item self-created instrument with a high level of internal reliability. The results indicated that the participants’ ticket purchasing motivation was mainly influenced by the competition and psycho-social related factor (CPR), and price and promotion (P&P) factor. The researchers further addressed the unique aspects in promoting regional Division-I basketball programs, and limitations and directions for future studies.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Agenda and Minutes

No abstract provided.

Gains In The Life-Cycle Of Adaptable, Self-Organizing Material Handling Systems, Jan R. Nopper, Guido Follert, Michael Ten Hompel

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Compared to conventional material flow controls, self-organized material handling systems and the Internet of Things in facility logistics promise several advantages during the life-cycle. Most important is the increased adaptability in case of expansions or modifications due to a consistent modular design; this also promotes an increased robustness due to clearly defined interfaces and a decreased complexity of each module. The use of RFID technology increases the availability of real-time data about the system and the transported units. However, the introduction of self-organized material handling systems also causes costs, e.g. for necessary RFID tags and readers. Against this background, it …

Design Of Cross-Chain Internet Order Fulfillment Centres, Kees Jan Roodbergen, Iris F. A. Vis, Jaap Boter

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Many consumers have embraced the option of ordering via the Internet, which has resulted in an enormous increase in direct orders compared to the times when direct ordering was done by catalogue and phone. The fulfillment process in the supply chain is an important factor for these consumers impacting how long they must wait between ordering and delivery. This fact has significantly increased the importance of the back-end fulfillment process. We present a novel supply chain design to enable cross-chain coordination of order fulfillment operations for internet sales. Shared warehousing facilities are used more and more to achieve competitive advantage. …

A Real-Time Picking And Sorting System In E-Commerce Distribution Centers, Yeming Gong, Erik M. M. Winands, Rene B. M. De Koster

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Order fulfillment is the most expensive and critical operation for companies engaged in e-commerce. E-commerce distribution centers must rapidly organize the picking and sorting processes during and after the transaction has taken place, with the ongoing need to create greater responsiveness to customers. Sorting brings a relatively large setup time, which cannot be well admitted by existing polling models. We build a new stochastic polling model to describe and analyze such systems, and provide approximate explicit expressions for the complete distribution of order line waiting time for polling-based order picking systems and test their accuracy. These expressions lend themselves for …

Spiral Facility Layout Generation And Improvement Algorithm, Hatice E. Sanli, Fahrettin Eldemir

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

This study is concerned with construction and improvement of a facility layout heuristic called Spiral Facility Layout Generation and Improvement Algorithm (SFLA). The algorithm starts with positioning departments from center point and continues like a hologram from center to outside. The aim of any facility layout algorithm is to better allocate the departments within facility. SFLA is compared with the existing space filling curve methods, MCRAFT and MULTIPLE, that are available in the literature. To form an initial spiral curve, a block system is used, like the bands for MCRAFT. The width and length of the blocks are given by …

Merge Problems With High Speed Sorters, Dirk Jodin, Andreas Wolfschluckner

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

To meet customer demands on distribution the necessity of sorting systems for unit loads in regard to quantity and capacity is growing up constantly.

Due to that, manufactures offer powerful sorting machines with a capacity up to 15.000 pieces per hour. Those machines are for instance Crossbelt or Tilt-Tray sorters. The output of these sorters is calculated by the equation of throughput.

The point of interest is the merge, referring to the overall efficiency of the single sorter. The motion sequence during merging has to be absolutely quick and precise to achieve exact positioning using minimized distances of the single …

Dispatching Vehicles Considering Uncertain Handling Times At Port Container Terminals, Vu Duc Nguyen, Kap Hwan Kim

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

This paper considers the problem of vehicle dispatching at port container terminals in a dynamic environment. The problem deals with the assignment of delivery orders of containers to vehicles while taking into consideration the uncertainty in the travel times of the vehicles. Thus, a real-time vehicle dispatching algorithm is proposed for adaptation to the dynamic changes in the states of the container terminals. To evaluate the performance of the proposed algorithm, a simulation study was conducted by considering various values of decision parameters under the uncertainty in travel times. Further, the performance of the proposed algorithm was compared with those …

Investigating Possible Synergies In Intermodal Operations With Truck And Rail, G. Don Taylor, Mia K. Burns, Gary L. Whicker

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

As the trucking industry continues to examine ways to provide better service at lower cost, many companies are more heavily utilizing intermodal (IM) strategies between truck and rail, especially for those loads that are relatively non-critical in terms of delivery time requirements and that have longer lengths of haul. As IM business grows, supporting dray infrastructure naturally develops around IM rail yards. What is unknown is whether it is best to have a dedicated set of drivers performing dray operations or if efficiency and cost savings can result when utilizing a joint driving fleet to concurrently support IM and traditionally …

Optimization Of Costs And Service Level By Choosing The Best Customer Order Decoupling Point, Michael Schmidt, Detlef Spee

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

The customer order decoupling point (CODP) as the link in the supply chain between processes based on uncertain information, such as sales forecasts, and certain information in the form of customer orders is crucial for production efficiency, storage costs, and the quality of logistics. This paper focuses on developing an approach for identifying a CODP that provides the highest potential for achieving business objectives. Within the context of the above-mentioned topics, this paper focuses on the interrelations and the tradeoffs that have to be made when positioning the COPD. The goal of the paper is to present an effective and …

Analysis Of Picker Blocking In Narrow-Aisle Batch Picking, Soondo Hong, Andrew L. Johnson, Brett A. Peters

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

This study analyzes impacts by batch picking on picker blocking in narrow-aisle order picking, and determines appropriate batch formations for a better order picking throughput. We present multiple-pick analytical models to offer insights about picker blocking in batch picking. Several simulation studies over a variety of batching situations scrutinize order batching situations which give throughput benefits in narrow-aisle configurations by satisfying the analytical results. Our results highlight three findings for narrow-aisle batch picking processes: 1) variation of pick probability in batch picking is inevitable and is a primary driver of picker blocking; 2) a near-optimal distance-based batching algorithm can experience …

Drive And Motion Design In Material Handling Equipment, Jorg Oser, Christian Landschutzer

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Drives account in many cases up to one third of the costs of material handling equipment. This fact justifies a closer look to important drive and motion issues. Typical design criteria for drives are energy and power consumption, wear, heat and noise generation. Engineering design activities start with the generation of the system configuration, that is to make appropriate topological decisions where to locate the drives in the equipment structure. These decisions define to a great extent the functional quality of the mechanical structure and the distribution of forces in the power train. For early design stages an elasto-kinetic model …

The Effect Of Interaction Between The Production System (Ps) And A Looped Conveyor-Based Material Handling System (Lcmhs) In A Manufacturing Facility, Vernet Lasrado, Dima Nazzal

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

In this paper, we provide empirical evidence that shows the effect of the interaction between the production system (PS) and a looped conveyor-based material handling system (LCMHS) in a manufacturing facility. A rudimentary simulation model captures the interaction between the two systems. Varying several key factors, we test for a statistically significant difference in the work in process (WIP) of the production system with and without the LCMHS to find if the squared coefficient of variation (SCV) of the interarrival time distribution to the PS is affected. The results suggest the need to model the interaction between the two systems …

Multiple-Grooved Magnetic Traction Sheaves, Thorsten Schmidt, Thomas Leonhardt, Martin Anders

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

This paper discusses a new and innovative form of traction sheaves, which can be used in many hoisting applications that are driven with wire ropes in material handling systems. By use of high performance permanent magnets, integrated in the periphery of traction sheaves, a significant increase of driving capacity is achieved. In this special case it concerns high energy magnets consisting of rare earth materials known as NdFeB magnets. These magnets provide a 20 times higher force than conventional magnets. The results of the research show that the driving capacity of traction sheaves with a round groove design can be …

Determining Warehouse Storage Location Assignments Using Clustering Analysis, Carl Egas, Dale Masel

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

The methodology used to assign products to a storage location in a warehouse can have a significant impact on the amount of time required to retrieve all of the items needed to fill an order. This paper describes a methodology that uses a clustering approach to determine storage assignments, where the metric of the strength of the relationship between two stock-keeping units (SKUs) is the number of times that the SKUs appear in the same order. Clustering is performed to maximize the frequency with which SKUs in the same cluster are ordered together. In testing, the clustering assignments were compared …

Webasrs – A Web-Based Tool For Modeling And Design Of Abstract Unit-Load Picking Systems, Jeffrey S. Smith, Sabahattin Gokhan Ozden

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

This paper describes a web-based tool that supports the modeling and design of abstract unit-load picking systems. The term “abstract” implies that the model is not specific to any equipment or vendors’ products, but, instead, focuses on the generic system components such as pallets, racks, slots, forklifts, cranes, etc. that comprise typical unitload picking systems. The objectives of the tool are to support the design of an AS/RSbased or a manual forklift-based picking system based on a set of design parameters and to be able to convert from an AS/RS design to a flat warehouse design and vice versa. The …

The Future Of Modeling In Material Handling Systems, Leon F. Mcginnis

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Today, when we talk about “modeling” in the context of material handling systems, invariably we are referring to a mathematical or computational model for analyzing some aspect of the system, such as its throughput rate, response time, cost of ownership, required storage capacity, etc. Creating these kinds of models requires considerable knowledge in at least two domains the material handling system domain, and the analysis methodology domain—and considerable skill in the “art of modeling” in order to express the former in the terms of the latter. The results can be somewhat ad hoc—e.g., two different modelers are likely to create …

Optimizing Distribution Center Configuration: A Practical View Of A Multi-Objective Problem, Russell D. Meller, Lisa M. Thomas

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

The shape of a distribution center, as well as whether dock locations are on one side or two sides of the facility, impacts measures like travel distances and the number of dock locations that may be utilized. Thus, for a required number of pallet locations, there are multiple combinations of distribution center shape and dock configurations that should be evaluated against multiple measures. We have developed a practical model for making such evaluations and illustrate the model with data reflective of a partner in the Center for Engineering Logistics and Distribution.

A Flowshop Scheduling Problem With Transportation Times And Capacity Constraints, Abraham Mendoza, Jose A. Ventura, Kwei Long Huang

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Although there are numerous methodologies and research studies on machine scheduling, most of the literature assumes that there is an unlimited number of transporters to deliver jobs from one machine to another for further processing and that transportation times can be neglected. These two assumptions are not applicable if one intends to generate an accurate schedule for the shop floor. In this research, a flowshop scheduling problem with two machines, denoted as M1 and M2, and a single transporter with capacity c is considered. The main focus is on the development of a dynamic programming algorithm to generate a schedule …

Using Data Envelopment Analysis To Evaluate The Performance Of Third Party Distribution Centers, Ching-Jung Ting, Hsueh-Lin Fang

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

There has been considerable interest worldwide in last few years in the growth of third party logistics (3PL) providers. 3PL distribution center (DC) enables firms to achieve reduced operating costs, increased revenues, and to focus on their core competence. This research aims to find the key performance indicators through a survey of a set of DCs and then evaluate their efficiency over the period 2005-2007 using data envelopment analysis (DEA) models based on selected performance indicators as inputs and outputs. Three inputs and two outputs for all DCs from the surveyed performance indicators were selected in this study. DEA is …

Class-Based Storage With A Finite Number Of Items, Yugang Yu, René B.M. De Koster

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

ABC class-based storage is widely studied in literature and applied practice. It divides all stored items into a limited number of classes according to their demand rates (turnover per unit time). Classes of items with higher turnovers are stored in a region closer to the warehouse depot. In literature, it is commonly shown that the use of more storage classes leads to shorter travel time for storing and retrieving items. A basic assumption in this literature commonly is that the required storage space of items equals their average inventory levels, which is right if an infinite number of items are …