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Full-Text Articles in Business
Food Tourism Experience And Changing Destination Foodscape: An Exploratory Study Of An Emerging Food Destination, Eerang Park, Andy Widyanta
Food Tourism Experience And Changing Destination Foodscape: An Exploratory Study Of An Emerging Food Destination, Eerang Park, Andy Widyanta
Research outputs 2022 to 2026
This research investigates how and the extent to which co-creation activities of food tourism in the context of the commercial tourism sector shape and influence the foodscape in an emerging food tourism destination. An exploratory qualitative study conducted in Yogyakarta, Indonesia discovers how and where co-creative food activities take place through the mode of interaction, customisation, and co-production. Moreover, this research uncovers how the act of negotiation and the creation of food experiences co-created by tourists and suppliers contributes to the evolving destination foodscape. These processes contribute to the invention of new food offerings; the inclusion of tourists in the …
Factors That Prevent Participation Of Tourists In Online Co-Creation Activities, Resat Arica, Feridun Duman, Abdulkadir Corbaci
Factors That Prevent Participation Of Tourists In Online Co-Creation Activities, Resat Arica, Feridun Duman, Abdulkadir Corbaci
University of South Florida (USF) M3 Publishing
The study aimed to identify the factors that prevent tourists from participating in online co-creation activities. With this aim, the study sample was selected from the tourists who travelled to Istanbul, who did not participate in co-creation. The data were collected through the questionnaire technique, then, analyzed with descriptive and exploratory factor analysis. The findings of the study showed that three factors prevented the tourists from participating in online co-creation activities. These factors were named as (i) lack of knowledge, (ii) lack of participation in social communication networks, and (iii) personal perceptions of co-creation. Lack of knowledge is the most …
Situational And Personal Factors Influencing Hospitality Employee Engagement In Value Co-Creation, Prakash K. Chathoth, Robert J. Harrington, Eric S. W. Chan, Fevzi Okumus, Zibin Song
Situational And Personal Factors Influencing Hospitality Employee Engagement In Value Co-Creation, Prakash K. Chathoth, Robert J. Harrington, Eric S. W. Chan, Fevzi Okumus, Zibin Song
Faculty Scholarship and Creative Works
This study explores the situational and personal factors affecting hospitality employees' engagement in the co-creation of value. The concept of value co-creation emerged from the general co-creation literature, and little research has assessed how situational and personal factors enhance our understanding of value creation. To explore these underlying factors, a qualitative study involving in-depth and focus group interviews was conducted at three luxury hotels in Hong Kong and Macao. The research findings indicate five situational factors and five personal factors impact cocreated value for hotel guests in the luxury sector. Insights are provided into the potential use of these factors …
Creating Experiences For Study-Abroad Tourists, Gary D. Ellis, Patti Freeman, Jingxian Jiang
Creating Experiences For Study-Abroad Tourists, Gary D. Ellis, Patti Freeman, Jingxian Jiang
Journal of Tourism Insights
Effects of tourist activity type and locus of activity structure on subjective experiences of study-abroad tourists were examined. Subjective experiences measured included perceived value, delight, and prevalence of deep structured experience. These subjective experiences (n = 208) were measured immediately following participation in tourist activities at 13 attractions and settings. Each tourist activity was coded according to (a) experience type, and (b) locus of activity structure. Experience type categories included activities emphasizing narratives (engagement), activities emphasizing sensory stimulation (absorption), activities requiring skill performance (immersion), and familiar activities. Locus of activity structure referred to the source of the primary determinants …
Customer Roles In Self-Service Technology Encounters In A Tourism Context, Petranka Kelly, Jennifer Lawlor, Michael Mulvey
Customer Roles In Self-Service Technology Encounters In A Tourism Context, Petranka Kelly, Jennifer Lawlor, Michael Mulvey
Articles
This paper reports on a study which explored the customer perspective on their roles in SST encounters in a tourism context, through the theoretical lens of service-dominant logic. The study employed short qualitative interviews with airline passengers at an international airport. The findings suggest that customers can assume six roles in an SST encounter which can be viewed as either positive or negative in terms of value creation. Therefore, a key contribution of this paper is the development of a role-experience continuum which depicts the variations in customer experiences of value creation in a tourism context.
Concept Design – An Innovative Approach To Learning: The Case Of Saint James’ Way As A Playground For Meaningful Learning Experiences, Florencia Cueto Pedrotti
Concept Design – An Innovative Approach To Learning: The Case Of Saint James’ Way As A Playground For Meaningful Learning Experiences, Florencia Cueto Pedrotti
Journal of Tourism Consumption and Practice
Co-creation is increasingly being used as a tool for companies to position their products in the market. The aim is to enhance a dialogue with customers and enhance firm-customer value. In the experience industry co-creation is also increasingly linked with another major trend: storytelling. The aim of this narrative technique is to build a story around a business, a product or a destination. The purpose of this paper is to discuss and highlight the application of these techniques, together with experiential learning, in order to generate a new point of view on the learning process. These techniques are applied to …
Boosting Potential Creative Tourism Resources: The Case Of Siby (Mali), Lénia Marques
Boosting Potential Creative Tourism Resources: The Case Of Siby (Mali), Lénia Marques
Journal of Tourism Consumption and Practice
This paper further develops the conceptual framework for creative tourism, discussing the co-creation of experiences and the identification of potential resources for creative tourism development. The case of the village of Siby, in Mali, West Africa, illustrates the development of tourism and creativity in a non-western, rural environment, where creative tourism experiences can emerge spontaneously. The impacts of creative tourism are analysed and the need for more specific policies is highlighted, particularly in view of the inherent risks in creative tourism development.