Business Commons^™

A Proposed Theoretical Foundation For The Information Systems Discipline (Version 1. 1), Steven Alter

Business Analytics and Information Systems

“Rethink the theoretical foundations of the IS discipline” is one of the grand challenges for IS research identified in a Delphi study in Business Information Systems Engineering (Becker et al., 2015). This draft addresses that challenge directly through an integrated approach to the operation and evolution of systems. Almost any attempt to articulate a theoretical foundation for IS (a TFIS) would need to cover that topic although other attempts might emphasize other topics and other viewpoints.

The proposed Theoretical Foundation for IS (TFIS) has three main goals:

1) Integration. Build outward from an integrated core. Do not accept the excuse …

Improving Clinical Communication And Collaboration Through Technology, Michelle Machon

Doctor of Nursing Practice (DNP) Projects

Problem: Over the last 30 years, clinical communication methodologies in healthcare have evolved to become such disparate systems that they lead to confusion, wasted time, and clinician dissatisfaction. The Joint Commission (2016) reports up to 78% of sentinel events in hospitals are linked to communication failures, which have obvious implications for hospital systems in the quality and safety of their current communication systems.

Context: The purpose of this project was to determine the effectiveness of implementing a unified clinical communication technology platform in an acute care hospital setting and to make recommendations from that implementation to the organization’s larger health …

The Battle Of The Powers: Newly Obtained Benefits From The Revitilised Trans-Pacific Partnership Agreement, Scott Halsted

Master's Projects and Capstones

The Trans Pacific Partnership (TPP) agreement would have been the most sizeable free trade agreement in history. The agreement was set up by the Obama administration as an economic benefactor plus geopolitical tool to maintain the balance of power in the Asia Pacific region, rivaling the power of China. However, numerous politicians within the Trump administration, plus multiple political opposers including Hillary Clinton and Sen. Bernie Sanders, were major advocates for the U.S. removal after realistically adjusted estimates of the TPP showed economic benefits not equating to original estimates. However, the United States withdrawal raises significant successes that can be …

Winter Is Still: An Analysis Of The Chinese Game Industry, Jiahui Sheng

Master's Projects and Capstones

This capstone essay aims to analyze the current situation of the game industry in China. Most of the data has been collected from databases, newspapers, interviews, journals and governments reports. This essay especially addresses China’s current game industry strengths and limitations to position it for the future. This essay clarifies the challenges of game industry in innovation based on the scale of companies. My perspective also considers the continuous development of China’s game industry as well as the conflict between the teenagers and government restriction towards games. Meanwhile, the opportunities of the game industry are based on two unique aspects …

Death, Disrupted, Tamara Kneese

Media Studies

No abstract provided.

Clock As A Mediating Technology Of Organization, Melissa Gregg, Tamara Kneese

Media Studies

The clock has long been a social technology, or a way of authorizing a singular source to propel collective activity. This chapter explores whether this social function continues in quite the same way in the wake of digital technology. It investigates the particular role of the clock in the workplace—how a predictable relationship to time accrued value for The Organization as an institutional form. The chapter traces the history of the clock, from factories to the contemporary digital workplace, asking how new technologies have changed the status of the clock as a way of organizing labour and productivity.

Applying Agile Project Management To Art Museums: A Proposal For Implementing A Generalist Scrum Master, Vincent Sulit

Master's Projects and Capstones

This capstone project examines organizational change, along with its challenges, through case studies in museums and businesses in the private sector, subsequently providing a possible solution for museums to adapt to the current global market economy through the use of Agile Project Management (Agile). I cite recent case studies of art museums implementing Agile for digital product development. This project proposal aims to introduce Agile outside of digital departments, including Exhibitions and Education, with the goal of developing better visitor-centered offerings from museums. This may be achieved through the proposal of a job description for a new museum position of …

A Work System Front End For Object-Oriented Analysis And Design, Steven Alter, Narasimha Bolloju

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might serve as a front end to object-oriented analysis and design (OOAD), thereby providing a path from business-oriented descriptions to formal, technical specifications. After describing the background motivation and summarizing work system concepts, the paper uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams and other types of Unified Modeling Language (UML) artifacts. Potential benefits of this approach stem from a …

Effects Of Training On Intent, Ease, Self-Efficacy, Frequency, And Usefulness In Multimedia-Based Feedback For University-Level Instructors Using Canvas® Lms, Christopher Kent O'Leary

Doctoral Dissertations

The purpose of this study was to investigate how training and professional development effected university-level instructors’ perceived usefulness, perceived ease of use, behavioral intent to use, perception of self-efficacy, and frequency of use of audio-, video-, and speech-to-text-recognition-based technologies associated with the feedback and assessment process in college-level teaching. Except for usefulness, each dependent variable was divided into two based on whether the item was multimedia or not: (a) use of technology with multimedia and (b) use of technology without multimedia. The convenience sample included 52 university-level instructors who had enrolled in either the Canvas® Essentials (a basics course) or …

A Work System Perspective On Adoption Entities, Adoption Processes, And Post-Adoption Compliance And Noncompliance, Steven Alter

Business Analytics and Information Systems

This conceptual contribution responds to the invitation to the DIGIT 2015 Call for Papers “to reflect on and move forward from the dominant stream of research work on technology acceptance.” The dominant stream of research is basically about antecedents and correlates of adoption and continuation of use for hardware/software artifacts. This paper uses work system theory and several of its extensions to identify directions for adoption research that have been realized partially, but not nearly to the extent possible. It focuses on three general issues:

1) what adoption means in the context of work systems,

2) how adoption occurs, and …

Five Seemingly Insurmountable Challenges Related To Attaining Long-Term Value From Theorizing About Information Systems, Steven Alter

Business Analytics and Information Systems

Recent articles such as Avison and Malaurent (2014) and Grover and Lyytinen (2015) question taken-for-granted assumptions about the centrality of theory in research published in leading journals and the near necessity of following repetitive scripts that sometimes are an obstacle to creativity. This paper goes a step further by providing examples and observations that illustrate five seemingly insurmountable challenges related to attaining long-term value from theorizing about information systems.

1) Divergent definitions of basic terms makes it extremely difficult to accumulate IS knowledge.

2) The IS discipline seems to take for granted that knowledge must take the form of theory. …

Using A Work System Metamodel And Usdl To Build A Bridge Between Business Service Systems And Service Computing, Steven Alter, Alistair Barros

Business Analytics and Information Systems

This paper explores the support for more comprehensive modeling of service systems than that possible through modeling methods developed through partial perspectives, with uncertainties about their wider suitability and need for integration with other methods in this domain. It responds to a Dual Call for Papers from INFORMS Service Science and IEEE Transactions on Service Computing requesting contributions that address the barely explored challenge of establishing links between business views of service systems and more technical views from service computing. Competing definitions of service reveal that most business views of service emphasize acts or outcomes produced for others, whereas a …

The Relevance Of Economic, Institutional And Cultural Determinants For Venture Capital Investments. A Us-Europe Comparison., Nadja Benes

Master's Theses

This study analyzes the determinants of early-stage VC investments by identifying characteristics in the economic, institutional, as well as cultural framework that could explain the diverging levels of early-stage VC investments across countries. Data was assembled for 16 countries during the period from 1995 until 2013. The results indicate that countries that are more open to trade are associated with higher levels in early-stage venture capital. A higher unemployment rate negatively affects a country’s level of early-stage VC funds. Higher R&D expenditures as a proxy for the technological and innovation capacity in a country as well as a higher value …

Digital Or Printed Textbooks: Which Do Students Prefer And Why?, Michelle Millar, Thomas R. Schrier

Hospitality Management

Despite the fact the many textbook publishers offer several of their titles in digital format, the sale of e-textbooks have been less than stellar. This study investigates factors in the adoption of e-textbooks. Specifically, it examines students’ preferences toward printed versus electronic textbooks, and why they prefer one to the other. In general, students still prefer printed textbooks to electronic textbooks. The primary reason for their preference was because the students simply prefer print to digital. This study helps both textbook publishers and educators to better understand the reasons for e-textbook adoption and help determine ways to communicate the benefits …

Connecting People And Ideas From Around The World: Global Innovation Platforms For Next-Generation Ecology And Beyond, P. Søgaard Jørgensen, F. Barraquand, V. Bonhomme, T. J. Curran, E. Cieraad, T. G. Ezard, L. Gherardi, R. A. Hayes, T. Poisot, R. Salguero-Gómez, Lucía Desoto, B. Swartz, J. M. Talbot, B. Wee, Naupaka B. Zimmerman

Biology Faculty Publications

We present a case for using Global Community Innovation Platforms (GCIPs), an approach to improve innovation and knowledge exchange in international scientific communities through a common and open online infrastructure. We highlight the value of GCIPs by focusing on recent efforts targeting the ecological sciences, where GCIPs are of high relevance given the urgent need for interdisciplinary, geographical, and cross-sector collaboration to cope with growing challenges to the environment as well as the scientific community itself. Amidst the emergence of new international institutions, organizations, and meetings, GCIPs provide a stable international infrastructure for rapid and long-term coordination that can be …

Potentially Valuable Overlaps Between Work System Theory, Demo, And Enterprise Engineering, Steven Alter

Steven Alter

This paper explores how work system theory (WST) and related core ideas in various versions of the work system method (WSM) overlap with enterprise engineering and with the DEMO methodology. Based on the definition of work system, an enterprise can be viewed as a set of interacting work systems. A work system can be summarized at various levels of detail. The simplest level is basically a verb phrase. The next level is a “work system snapshot.” More detailed descriptions are based on a work system metamodel. This paper’s contribution is in two areas, 1) establishing links between WST/WSM and enterprise …

Knowledge-Supported Design Thinking About Systems In Organizations: An Application Of Work System Theory, Steven Alter

Steven Alter

This paper explains a type of knowledge-supported design thinking related to systems in organizations. It shows how work system theory (WST) provides the basis for the work system method (WSM), various versions of which have been used by many hundreds of MBA and Executive MBA students. Design thinking occurs throughout WSM and is especially prominent at the point where WST/WSM users apply their analysis and develop recommendations for improving an existing work system or creating a new work system. Knowledge support for that design thinking has been provided through the knowledge built into WSM, and can be provided in a …

A Survey Of The Practices And Perceptions Of Students In One Catholic High School On The Use Of The Internet In Relation To Safety, Cyberbullying, And Sexting, Diana Lynn Murray

Doctoral Dissertations

Digital technology holds a powerful and ubiquitous place in society. The Internet provides today's students with unprecedented access to information. Its use in education has transformed educational paradigms, yet it also provides new challenges. While students do use the technology for schoolwork, they also use it in inappropriate ways. The Internet has provided a powerful and invasive weapon for cyberbullies and predators to prey on the vulnerable and the unsuspecting. The Pontifical Council for Social Communications (2002) affirmed that "[Y]oung people need to learn how to function well in the world of cyberspace, make discerning judgments according to sound moral …

Work System Theory: Overview Of Core Concepts, Extensions, And Challenges For The Future, Steven Alter

Business Analytics and Information Systems

This paper presents a current, accessible, and overarching view of work system theory. WST is the core of an integrated body of theory that emerged from a long-term research project to develop a systems analysis and design method for business professionals called the work system method (WSM). After discussing WST’s basic premises and its two central frameworks, this paper summarizes the relationship between WST and WSM. It shows how experience with early versions of WSM led to three extensions of WST that addressed limitations-in-use in one of the central frameworks in WST. After comparisons with related theories, this paper closes …

Work System Theory: Overview Of Core Concepts, Extensions, And Challenges For The Future, Steven Alter

Steven Alter

This paper presents a current, accessible, and overarching view of work system theory. WST is the core of an integrated body of theory that emerged from a long-term research project to develop a systems analysis and design method for business professionals called the work system method (WSM). After discussing WST’s basic premises and its two central frameworks, this paper summarizes the relationship between WST and WSM. It shows how experience with early versions of WSM led to three extensions of WST that addressed limitations-in-use in one of the central frameworks in WST. After comparisons with related theories, this paper closes …

Forecasts For A Fairer Future, Wanjiru Kamau-Rutenberg

Politics

A system delivering weather details via short message service (SMS) to farmers in Kenya makes use of traditional and modern forecasting methods, alerting them to periods of heavy rain or drought. The IGAD Climate Prediction and Applications Centre (ICPAC), a climate research institute representing seven east African countries, is working on a system using cell phones to help farmers address the negative impacts of climate change. The new system makes use of the Nganyi's traditional forecasting techniques combined with data from the Kenya Meteorological Department (KMD). KMD staff compile the resulting information and enter it into a database. The information …

Long Live Design Science Research! .... And Remind Me Again About Whether It Is A New Research Paradigm Or A Rationale Of Last Resort For Worthwhile Research That Doesn't Fit Under Any Other Umbrella, Steven Alter

Business Analytics and Information Systems

There is broadening and increasingly unquestioned acceptance of design science research (DSR). Recently, DSR may have provided an important bridge for overcoming or bypassing artificial barriers to accepting the legitimacy of certain types of research, but in some cases it is not obvious how DSR actually contributed to the research. Perhaps it is time to retire the assumption that DSR is somehow a new and different paradigm for doing research and to move on. Recognizing that the information-systems discipline is quintessentially rooted in design, this panel examines whether we actually need DSR to legitimize research that produces interesting and valuable …

Exploring The Temporal Nature Of Sociomateriality From A Work System Perspective, Steven Alter

Business Analytics and Information Systems

This paper uses work system theory (WST) to explore the temporal nature of sociomateriality. It summarizes concepts related to WST and sociomateriality, and notes sociomaterial aspects of WST. It uses static and dynamic views of a work system toexamine six examples that can be classified in one of three time frames, minutes-to-hours, days-to-weeks, and months-to years. The result is a straightforward interpretation of systems and related events across all of the time frames, which exhibit different types of phenomena related to adaptations, workarounds, emergence of informal work patterns, and sequences of formal projects. After approaching sociomateriality from a perspective not …

Genuinely Service-Oriented Enterprises: Using Work System Theory To See Beyond The Promise Of Efficient Software, Steven Alter

Business Analytics and Information Systems

The concept of service-oriented enterprise has great potential. Taken literally, however, it raises many issues, including practical difficulties of creating a service-oriented enterprise in the computer science sense and the huge leap from flexible IT infrastructure to an enterprise that is genuinely oriented toward providing services for customers and employees. This paper is a conceptual contribution showing how work system theory can help in seeing analysis and design issues beyond technical architectures that have dominated research to date. After summarizing background concepts related to service, service systems, and the vision of service-oriented enterprises, this paper explains how work system theory …

Challenges For Service Science, Steven Alter

Business Analytics and Information Systems

Service science is still in a formative stage, with many basic ideas still in flux and significant disagreements about definitions and implications of basic concepts. This paper suggests directions for progress in relation to eight problematic areas within service science. It uses five typical medical services to question typical definitions of service and service system. It suggests that service science should not privilege servitizing over productizing; that a series of design dimensions whose end-points are often associated with products or with services are more useful than yes/no distinctions between products and services; that the concept of "the customer" should be …

The Knowledge Cube: Scaffolding For A Body Of Knowledge About Information Systems, Steven Alter

Business Analytics and Information Systems

This paper answers calls for a body of knowledge (BoK) for the IS field. Its new approach for thinking about a BoK provides a path for addressing a longstanding problem in the IS discipline. The paper proposes organizing knowledge as a three dimensional "knowledge cube" that goes beyond compilations of categories of knowledge, sets of generalizations, and sets of documents. The structure of the knowledge cube is based on recognition that "work system in general" is a general case whose subordinate cases include information system in general and project in general. In turn, the special cases have their own special …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …

Metamodel For Service Analysis And Design Based On An Operational View Of Service And Service Systems, Steven Alter

Business Analytics and Information Systems

This paper presents a metamodel that addresses service system analysis and design based on an operational view of service that traverses and integrates three essential layers, service activities, service systems, and value constellations. The metamodel's service-in-operation perspective and underlying premises diverge from a view of service systems as systems of economic exchange that has appeared a number of times in the journal Service Science.

In addition to the metamodel itself, this paper's contributions include an explanation of eight premises on which it is based plus clarifications concerning concepts such as service, service system, customer, product/service, co-production and co-creation of value, …

Using The Work System Method With Freshman Information System Students, Steven Alter

Business Analytics and Information Systems

To date, the use of the work system method in information systems curricula has demonstrated that postgraduate students can benefit from this approach when examining a business situation involving an information system. To contrast the experiences of post-graduate students with work experiences, in this paper we report on use of a simplified version of the Work System Method in a freshman Information Systems course and study how students without work or technical knowl-edge performed when analyzing IT-reliant work systems in business settings. We reflect on an introductory information systems course that included a work system analysis assignment, and we examine …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Steven Alter

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …