Business Commons^™

Developing More Equitable And Critically Conscious Organizations: Testimonios And Critical Platicas With Black And Latino/X Lgbtq+ Male Chrd Leaders, Mario Burton

Antioch University Full-Text Dissertations & Theses

This dissertation connects the recent DEIB movement within organizations to larger social justice movements, specifically those that impact workers and the workplace. Critical human resource development (CHRD) professionals, who serve as “insider activists”, are highlighted due to their work to continue movement objectives within organizations. Through testimonios and critical platicas, this study explores how Black and Latino/x LGBTQ+ CHRD professionals, in particular, are experiencing the workplace, especially as it relates to their engagement with how DEIB is practiced within organizations. Through this study, these professionals provide insights into the ways that workplaces can be redesigned and reimagined to be …

Theoretical Modeling For Curious Leadership And Instrument Development And Validation For Measuring Curious Leader Capacity, Lisa M. Gick

Antioch University Full-Text Dissertations & Theses

When curious, we admit we do not know. With the contemporary workplace emerging through increased complexity, leaders are compelled to shift mindsets and practices from more traditional methods to those more in service to the uncertainty of the day. The purpose of this mixed-methods study was to generate an integrated theoretical framework for curious leadership, a validated scale for its measurement, and practical methods for engaging differently in the context and practice of leading. Drawing from the literature review of relational leadership, adaptive leadership, complexity leadership, growth mindsets, and curious behavior, and from my practice, 12 sub-constructs were identified as …

An Integrative Study Of Service And Safety Climate And Performance: Do Climates Compete?, Jeffrey B. Paul

Selected Faculty Publications

Organizational scholars continue to expand our knowledge of the contextual forces influencing employee behavior in organizations. A notable stream in this research agenda includes organizational climate studies that describe the social processes guiding employee perceptions of their environment. These shared perceptions formulate climate constructs that have demonstrated through theorizing and empirical findings relationships with attitudinal, behavioral, and performance outcomes across multiple levels of analysis. Contemporary climate studies have focused on facet-specific climates, such as a service climate or safety climate, and have linked facet climates with the same facet related performance (e. g. safety climate predicts increased safety performance). Given …

African American Female Law Enforcement Officers' Lived Experiences And Mentoring: A Thematic Narrative, Harold Wilson

Doctoral Dissertations

Black female officers are an underrepresented sub-group of the law-enforcement profession. The bulk of research on women’s policing has focused on the growth of women in law enforcement, barriers, sexual harassment, gender differences, why women are deterred from law enforcement, physical limitations, and instruments used during the recruitment process, and the stress endured after entry into the profession. When looking at Black female officers’ lived experience and perceptions around mentoring; research is lacking. Eight Black female officers from the San Francisco Bay Area participated in this study. Findings revealed that all of the women have faced a recurring sense of …

Passion With Purpose A Case Study Of St. Jude Children’S Research Hospital, Allyson Favuzza

Honors Projects in Management

St. Jude Children’s Research Hospital is “leading the way the world understands, treats, and defeats childhood cancer and other life threatening diseases” (St. Jude Children’s Research Hospital). Fifty-five years ago when St. Jude opened its doors, the overall childhood cancer survival rate was 20 percent; today, the overall childhood cancer survival rate exceeds 80 percent. Through research and discovery, St. Jude has played a pivotal role in increasing this survival rate. St. Jude, a non-profit organization and hospital in Memphis, Tennessee, operates primarily through donations. St. Jude-American Lebanese Syrian Associated Charities (ALSAC) is the fundraising and awareness organization with the …

Affect, Emotion And Emotion Regulation In The Workplace: Feelings And Attitudinal Restructuring, Michele Williams

Michele Williams

[Excerpt] Almost 40 years after publishing A Behavioral Theory of Labor Negotiations in 1965, the fields of negotiations and organizational behavior experienced an “affective revolution” (Barsade, Brief and Spataro 2003). Although Walton and McKersie could not have predicted the widespread academic and public interest in emotion and emotional intelligence, they foreshadowed this affect-laden direction in the section of their book on attitudinal structuring, which identified the dimension of friendliness-hostility as a critical aspect of the relationship between negotiating parties in the workplace and other settings.

Strengths In Action: Implementing A Learning Organization Model In A Human Service Setting, Barbara Ann Whitbeck

Dissertations and Theses

Although learning organization theory evolved in corporate settings, literature suggests that the theory has much to offer human service organizations. This dissertation examines the implementation of a modified learning organization model in three small field offices of a publicly-funded vocational rehabilitation organization in the Pacific Northwest, at a time when the organization was negotiating financial cutbacks and organizational changes. The model - known as Strengths in Action - was based on Senge's five learning organization disciplines, and informed by organizational culture theory. In each participating office, all staff worked together to set a goal, make a plan, and achieve the …

Developing Soft Skills To Manage User Expectations In It Projects: Knowledge Reuse Among It Project Managers, Stacie Petter, Adriane Randolph

Adriane B. Randolph

This research explores information technology (IT) project managers' reuse of knowledge associated with soft skills when managing user expectations. Through interviews with IT project managers, several themes emerged: novelty of problems, conditions within the organization, types of available knowledge, and methods for reusing knowledge. Within this study, we discovered the need for additional research on how social norms and organizational conditions encourage or inhibit knowledge reuse. Furthermore, we identified a difference in the usefulness of knowledge captured in formal repositories according to levels of project management experience. The findings confirm, extend, and illuminate the current research associated with knowledge reuse …

Identifying The Factors That Influence Conflict Management Behavior Of Human Resource Professionals In The Workplace: An Analysis Of The Relationship Between Personality And Conflict Management Behavior, Gail Joyce Shapiro

Department of Conflict Resolution Studies Theses and Dissertations

Effective conflict management in the workplace can reduce the negative consequences of conflict. These negative outcomes can include low productivity, health-related stress, increased employee turnover, or litigation. A Human Resource (HR) professional can help mitigate these negative outcomes in the workplace when using effective conflict management behavior with employees. However, there is a void in research pertaining to HR professionals’ use of conflict management behavior.

This quantitative, correlational research study examined whether personality has an impact on assertive or cooperative conflict management behavior of HR professionals in the workplace. Statistical testing found a significant relationship between the harmonious, people-person (a …

Measuring Normlessness In The Workplace: A Study Of Organizational Anomie In The Academic Setting, Tayo Glenn Switzer

Antioch University Full-Text Dissertations & Theses

The dissertation explores leadership and change by examining normlessness in the workplace through a multi-layered study of anomie theory, anomie research in the workplace, and organizational and business management theory. The research validates a quantitative survey designed to measure the level of normlessness experienced by workgroups within an organizational context. The survey reflects a set of six normative aspects that when disrupted produce organizational anomie—a state of normlessness that leads to an increase in worker resistance and a reduction in worker consent. The audience studied in this dissertation is associate professors at a large Midwestern research university. Data were gathered …

The Relationship Between Attitudes Toward Women As Managers And Sex-Typing Of Toxic Leader Behaviors, Lacee Marie Vega-Cartwright

Theses Digitization Project

The purpose of this study is to add to the existing body of research on harmful leadership with a specific focus on the construct of toxic leadership. If toxic leader behavior is indeed sex-typed as masculine, as is leader behavior in general, there is a potential that women may also be devalued more harshly than men when behaving in a toxic manner. Although the behaviors and characteristics of toxic leaders are not desirable for either sex, if they are more attributable to one sex over the other, there is a potential that the other sex may be treated differently for …

Gender And The Social Structure Of Collaboration, Kjersten Bunker Whittington

Systems Science Friday Noon Seminar Series

Previous research demonstrates that individuals’ network positions in their surrounding social structure of relations influence the extent of their output and performance. The unique situation of minority groups complicates the relationship, however, as issues of status, legitimacy, and marginality influence the flow and interpretation of information and resources. While several scholars have addressed differences in male and female networks in the workplace, the association between macro-level work arrangements and the micro-level interaction mechanisms of minority groups is unclear. Greater insight into stratification processes can be gained by studying how organizational forms affect the way men’s and women’s networks are structured …

Individualism-Collectivism And Group Creativity, Jack A. Goncalo, Barry M. Staw

Jack Goncalo

Current research in organizational behavior suggests that organizations should adopt collectivistic values because they promote cooperation and productivity, while individualistic values should be avoided because they incite destructive conflict and opportunism. In this paper, we highlight one possible benefit of individualistic values that has not previously been considered. Because individualistic values can encourage uniqueness, such values might be useful when creativity is a desired outcome. Although we hypothesize that individualistic groups should be more creative than collectivistic groups, we also consider an important competing hypothesis: Given that collectivistic groups are more responsive to norms, they might be more creative than …

Past Success And Creativity Over Time: A Study Of Inventors In The Hard Disk Drive Industry, Pino G. Audia, Jack A. Goncalo

Jack Goncalo

We integrate psychological theories of individual creativity with organizational theories of exploration versus exploitation in order to examine the relationship between past success and creativity over time. A key prediction derived from this theoretical integration is that successful people should be more likely to generate new ideas, but these ideas will tend to be less divergent as they favor the exploitation of familiar knowledge at the expense of the exploration of new domains. This prediction departs from the often-held view that people who generate more ideas will also generate ideas that are more divergent. Analyses of patenting in the hard …

Safety Culture As A Contemporary Healthcare Construct: Theoretical Review, Research Assessment, And Translation To Human Resource Management., Patrick Albert Palmieri

Patrick Albert Palmieri

Through a number of comprehensive reviews, the Institute of Medicine (IOM) has recommended that healthcare organizations develop safety cultures in order to align delivery system processes with the workforce requirements to improve patient outcomes. Until health systems can provide safer care environments, patients remain at risk for suboptimal care and adverse outcomes. Health science researchers have begun to explore how safety cultures might act as an essential system feature to improve organizational outcomes. Since safety cultures are established via modification in employee safety perspective and work behavior, human resource professionals need to contribute to this developing organizational domain. The IOM …

Careers In Corrections: Perceptions From The Inside, Kelsey A. Kanoff

Honors Projects

Examines the perceptions of correctional officers on recruitment, retention, and promotion processes within the Rhode island Department of Corrections. Studies the extent to which gender, and to a lesser extent, race, impact officers at all three stages of their careers.

Irony And Organizations: Epistemological Claims And Supporting Field Stories, Ulla Johansson, Ed., Jill Woodilla, Ed.

WCBT Faculty Publications

"Irony, in the writings of these scholars from different parts of the world, demonstrates once again that ""what"" we know is tenuous and at the same time closely intertwined with ""how"" we know and represent that knowledge. And while each chapter approaches irony from a slightly different angle, they share a common assumption - that irony can be used to enhance practice."

Hud Report Hails City's Revival, Chester Smolski

Smolski Texts

"Recent rankings of Providence have given it high grades, ranging from restaurant reviews to being named by Money magazine as the best city in the Northeast in which to live. All of these tributes have received considerable publicity. But the best endorsement of the city's revitalization likely comes from a publication not commonly seen by the public, the annual State of the Cities report published by the U.S. Department of Housing and Urban Development."

Census Bureau Seeks Partners In Business, Chester Smolski

Smolski Texts

"By now you should have seen the advertisements for the U.S. Census Bureau to apprise us of the forthcoming census on April 1, 2000. And there will be plenty more since the Bureau has budgeted $167 million on this push for public awareness, something it has never perviously paid to do."

Bringing Conventions To Ri, Chester Smolski

Smolski Texts

"On time and under budget: It's not often that one can say that about a government-sponsored and government-built project, but to date, that is exactly the status of the Rhode Island Convention Center. Assuming this pace of development continues, the center will open in December 1993 below the $290 million projected cost."

Labor Should Join Right Now, Chester Smolski

Smolski Texts

"RIght Now is a coalition of business, religious and community leaders trying to bring changes to the political structure of Rhode Island. This is good, but the most disquieting note of this announcement is the absence of labor leaders from its membership."

New Development Is In For A Difficult Decade, Chester Smolski

Smolski Texts

"There is little question that during 1990s, proposed new development--whether residential, commercial or office--is going to be in for some rough going. Community aversion to development and what is perceived to be the resulting overcrowding, traffic and extra budget for schools, roads, water and sewage lines and other items pose major obstacles that developers are not encountering. It will likely worsen in the years ahead."

Wanted: Live-In Teachers, Chester Smolski

Smolski Texts

"Boston, Chicago, Philadelphia, Detroit and Cleveland all have it--a residency requirement--and so does Providence. Having to live in the city for which you work has been deemed to be an important measure in helping to bring people back into the city, and that was the reason it was included in the 1980 Home Rule Charter."

How To Keep Teachers In R.I., Chester Smolski

Smolski Texts

"Should Providence city employees be forced to live in the city? The Home Rule Charter, adopted five years ago, requires them to do so. The executive secretary of the Providence Teachers' Union states that this requirement should not apply to teachers. But, is dropping the residency requirement the answer to the problem of finding adequate numbers of substitute and full-time teachers?"

Lunching Crowd, See How They Spend, Chester Smolski

Smolski Texts

"This year marks the 20th anniversary of an event that has had a marked impact on the shopping pattern of Rhode Island shoppers--Midland Mall, now Rhode Island Mall, opened its doors in Warwick."

Tourism's Full Potential Waiting In Wings For R.I., Chester Smolski

Smolski Texts

"Question: What industry in this country involves 8 million consumers daily, employs between 4 and 6 million people directly, generates nearly $200 billion in annual expenditures and is our second largest retailing activity? If you answered tourism, you are correct."

The Stimulus Of City Success Stories, Chester Smolski

Smolski Texts

"When George Voinovich, mayor of this city, spoke to the 300 persons gathered from all parts of this country to discuss successes in cities, he had the undivided attention of the audience. After all, this was the man who brought the city back from the brink of bankruptcy and has now given it clear direction and a solid financial base."

Improving R.I.'S Business Climate, Chester Smolski

Smolski Texts

"Early this year a talented lawyer-turned businessman announced that he would be leaving Rhode Island, a place he described as 'probably one of the most livable areas east of the Allegheny Mountains.' Sadly, his reasons for leaving were not based on living conditions; rather, they resulted from the better business opportunities in other states. Therein lies a major problem for Rhode Island."

Providence Needs An Effective 'Land Bank' Policy, Chester Smolski

Smolski Texts

"Recent disclosures on the purchase of vacant lots in Providence by certain city officals have raised two serious questions, only one of which has been addressed."

Union Traditions And Economic Policy In Ri, Chester Smolski

Smolski Texts

"When compared with the rest of the nation, Rhode Island stands out as a highly unionized state. A recent study released by the Department of Labor shows that 108,000 of the 398,000 employed in the state in 1978 were union members. Membership in associations such as the National Education Association and others adds a further 11,000 persons to the list. This total of 119,000 union and association members represents 29.9 percent of total employment on non-agricultural payrolls, ranking Rhode Island 13th in the nation and highest in New England which, as a region, averages 26.6 percent, and the same figure, …