Business Commons^™

Alleviating Labor Crunch In Singapore's Hospitality Industry, Chuah Peini

UNLV Theses, Dissertations, Professional Papers, and Capstones

The acute shortage of manpower in hospitality workforce has been a persistent problem in Singapore throughout these years which adversely affects both the managerial and lower-skilled occupational groups of employees. The pandemic has further accelerated human resource issues across the country in 2020. It particularly hits the hospitality industry hard since hotel businesses are highly human-centric and the unprecedented world event has adversely resulted in severe manpower leakages and a dilution of talent pool. This paper will analyze the reasons, severity and impact of the manpower shortage within the hospitality industry in Singapore, focusing on service quality. Lastly, the author …

Death On The Job: Mountain West States, 2022, Miguel A. Soriano Ralston, Joshua Padilla, Saha Salahi, Caitlin J. Saladino, William E. Brown Jr.

Economic Development & Workforce

This fact sheet examines select data from the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) 2022 report, “Death on the Job: The Toll of Neglect,” which reports on worker safety, health, and workplace fatalities. The original report provides a comprehensive national and state-by-state profile of workplace conditions in the United States. These data were originally reported to the Bureau of Labor Statistics (BLS). This fact sheet highlights workforce fatalities and injuries in the Mountain West region (Arizona, Colorado, Nevada, New Mexico, and Utah).

Constructing The Perfect Girlfriend: Gender, Class, Race, & Performativity Of Paid Intimacy In Nevada Brothels, Christina Parreira

UNLV Theses, Dissertations, Professional Papers, and Capstones

While most research on commodified intimacy, especially in the sex industry, has explored gender dynamics, sex work researchers are beginning to also explore intersectional dynamics in the industry. But little research has examined whether or how workers may navigate these dynamics differently through the ways in which they understand and perform service labor. Much research has explored commodified intimacy in different settings, but very little attention has been paid to the different ways that workers in the same setting perform intimacy. In this dissertation I ask how do different performances of intimate service in the brothels- the girlfriend experience (GFE) …

The Frontier Of The Labor Movement: Latinas And The Longest Strike In Twentieth-Century Las Vegas, Maribel Estrada Calderón

UNLV Theses, Dissertations, Professional Papers, and Capstones

After the mid-twentieth century, the American labor movement began to decline. Across the U.S., Union memberships and the rate of work stoppages decreased. In the hospitality-industry-driven city of Las Vegas, Nevada, however, the Culinary Workers Union Local 226 more than doubled its membership. In 1989, the Elardi family purchased the Frontier Hotel and Casino and began to eliminate workers’ benefits. Led by the Culinary Union, workers went on strike on September 21, 1991, beginning one of the longest strikes in twentieth-century Las Vegas. Latina workers played critical roles in organizing and maintaining this successful, six-year-long battle against the Elardis. Positioning …

Negotiating The Great Recession: How Teacher Collective Bargaining Outcomes Change In Times Of Financial Duress, Katharine O. Strunk, Bradley D. Marianno

Educational Psychology, Leadership, and Higher Education Faculty Research

This article examines how teacher collective bargaining agreements (CBAs), teacher salaries, and class sizes changed during the Great Recession. Using a district-level data set of California teacher CBAs that includes measures of subarea contract strength and salaries from 2005–2006 and 2011–2012 tied to district-level longitudinal data, we estimate difference-in-difference models to examine bargaining outcomes for districts that should have been more or less fiscally constrained. We find that unions and administrators change critical elements of CBAs and district policy during times of fiscal duress. This includes increasing class sizes, reducing instructional time, and lowering base salaries to relieve financial pressures …

Civil Rights Or Sovereignty Rights? Understanding The Historical Conflict Between Native Americans And Organized Labor, Colleen O'Neill

Occasional Papers

Unions have played important roles in Indigenous struggles in Latin America and in campaigns that fueled civil rights movements in the United States, including efforts to organize agricultural, hospitality, and health care workers. But, Native Americans have had less of a connection with organized labor. Indeed, in the current climate, labor and tribes seemed to be locked in an adversarial relationship. Tribal leaders see unions as a threat to their sovereignty. Unions, such as Unite-HERE and the United Food and Commercial Workers, clearly see their rights to organize as part of a larger civil rights struggle. Examining struggles between tribal …

Interest-Based Bargaining: Changing Employer-Employee Relations At Youngstown State University, Patrick W. Carlton

Public Policy and Leadership Faculty Publications

This study is based upon interviews conducted with over two dozen individuals centrally involved with the collective bargaining movement at Youngstown State University of Ohio. (YSU) The experiences and memories of several participants extend back to the 1960’s, at which time they were newly appointed faculty members. Within the group are several retired persons who spoke from the comfortable position of relative political invulnerability. Others were at the time of their interviews actively engaged in university teaching and administration. Initial interviews concerning the newly-established Interest-based bargaining process took place within eight months of the negotiatory events, well before the “ravages …

A Study On Employee Turnover In Shanghai’S Fine Dining Restaurants, Yang Liu

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.

Sex Worker Rights Organizing As Social Movement Unionism: Responding To The Criminalization Of Work, Crystal A. Jackson

UNLV Theses, Dissertations, Professional Papers, and Capstones

In a post-industrial, de-regulated economy, worker organizing is changing shape and function. While much research has focused on the decline of U.S. union organizing and the difficulty of organizing today's workers, a growing body of research on social movement unionism interrogates how "un-organizable" and "non-traditional" workers like day laborers and domestic workers are organizing. Yet sex worker activism in the U.S. is little studied, which is interesting given sex workers unique position as criminalized and contingent workers. Based on a two year ethnographic study from 2010 to 2012 of a national sex worker rights organization, the Desiree Alliance (DA), I …

The Family And Medical Leave Act’S Impact On The Hospitality Industry: Implementing Policies To Ensure Continued Productivity, Katie O'Brien Coon

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Family and Medical Leave Act, (FMLA), allows women and men to take up to 12 weeks leave to care for a newborn child (maternity leave) and/or care for sick family members. The Department of Labor states that:

FMLA entitles eligible employees of covered employers to take unpaid, job-protected leave for specified family and medical reasons with continuation of group health insurance coverage under the same terms and conditions as if the employee had not taken leave (Family and Medical Leave Act - Wage and Hour Division (WHD) - U.S. Department of Labor, 2012).

When an employee decides to take …

Training And Development Guide For A Culinary Department In A Private University, Kimberly Rosenbaum

UNLV Theses, Dissertations, Professional Papers, and Capstones

In an online study of the Council of Hotel and Restaurant Trainers (CHART), 53% of respondents reported their budgets for training were being carefully looked at. From this scrutiny, training budgets in the past 18 months have significantly decreased (Bertra, 2009, p. 1). Slashed training budgets have become another sign of the recessionary times, forcing operators to direct their funds to customer service, hoping to set them apart in the competitive environment known as hospitality (Bertra, 2009, p. 1).

The Pros And Cons Of Outsourcing, Angela Smith

UNLV Theses, Dissertations, Professional Papers, and Capstones

Outsourcing has become increasingly popular to the public since the mid-20th century and has become more controversial in the last decade. The United States economy has been under the microscope for the last 4 years due to an economic recession. Outsourcing has been a subject of interest that has been brought up numerous times by economists. Offshore outsourcing is the main type of outsourcing that is of concern in relation to the United States economy. This topic is highly debated because of the unemployment rate in America.

Recommendations For Online Training In Hospitality Organizations, Geoffrey L. Wellen

UNLV Theses, Dissertations, Professional Papers, and Capstones

Delivering consistent customer experiences is often a key driver of customer satisfaction in the leisure and hospitality industry. However, consistency can be compromised if new and existing employees are not adequately prepared for their roles and duties. The leisure and hospitality industry hires many new staff each year due to general industry growth and employee turnover. Training and development is therefore important for the industry to meet staffing requirements and to deliver consistent customer experiences. The rapid and significant developments in online training and education since mid 1990 have increased the size and knowledge of the candidate pool available to …

Framework Developmant For Construction Safety Visialization, Kishor Shrestha

College of Engineering: Graduate Celebration Programs

Throughout the history of the construction industry, many fatalities and injuries have occurred in construction sites. One of the major causes of accidents is unsafe site conditions: basically, this is due to inadequate supervision. To improve upon the traditional supervision approach, this study proposes a 'Framework Development for Construction Safety Visualization' approach. In addition to this, a computer vision Edge Detection Algorithm was developed and tested to convert construction site still images into edges of the objects in the images. The framework development of this study uses computer vision, robot vision, image compression, pattern recognition, internet transmission, network communication, and …

Labor Culture: Labor Morality Under Socialism, Vladimir Magun

Russian Culture

Soviet leaders had always taken a keen interest in workers' behavior and labor motives and sought to keep labor morality under strict state control. A complex network of values and regulations was developed for this purpose after the October Revolution of 1917. They were best articulated in the "political economy of socialism" which purported to present a scientific picture of the country's economic life. Textbooks on socialist economy were widely circulated in the Soviet Union and appropriate courses included into a core curriculum for all higher education institutions in the country. Basic tenets of socialist political economy were taught in …

Developing An Employee Training Addendum For A Sustainable Hospitality Operation, Devonne A. Williams

UNLV Theses, Dissertations, Professional Papers, and Capstones

As sustainability has become an important part of everyday life for American consumers, it is important that the hospitality industry do whatever it takes to meet their needs. Consumers expect businesses that they patronize to have policies in place for waste reduction, air and water conservation, and improved air quality and environment. Without the support of the front line employees, however, a hospitality operation has no chance to obtain sustainable success in these arenas. By creating addendums to previously existing employee handbooks, businesses are able to provide their employees with new policies and expectations of sustainable behaviors. This professional paper …

Gambling With Lives: A History Of Occupational Health In Southern Nevada, 1905--2010, Michelle Ann Turk

UNLV Theses, Dissertations, Professional Papers, and Capstones

In April 2009, the Pulitzer committee awarded its public service prize to the Las Vegas Sun for its coverage of the high fatalities on Las Vegas Strip construction sites. The newspaper attributed failures in safety policy to "the exponential growth in the Las Vegas market." In fact, since Las Vegas' founding in 1905, rapid development in the region has always strained occupational health standards. From transporting hazardous railroad cargoes to building Hoover Dam, chemical processing at Basic Magnesium, nuclear testing, and dense megaresort construction on the Strip, workers, residents, and tourists alike have been exposed to the threat of living …

Nation, Corporation Or Family? Tribal Casino Employment And The Transformation Of Tribes, Theodor Gordon

Occasional Papers

Since its modest beginnings in the early 1980s, tribal gaming rapidly developed into a $25 billion industry that generates over a quarter million jobs. However, the increasing employment of non-Indians in tribal casinos prompts new cultural and political challenges. This paper analyzes tribal and commercial casino trade publications in order to demonstrate how tribal casino employee relations play a significant role in transforming public policy and perceptions of tribal government in the United States.

Findings From The Nevada Business Summit On Early Childhood Investment, Nevada Institute For Children’S Research And Policy, The United Way Of Southern Nevada, The Nevada Head Start State Collaboration, Early Childhood Comprehensive Systems Office, The Agassi Foundation, The Children’S Cabinet, Denise Tanata Ashby, Amanda Haboush

Nevada Institute for Children's Research and Policy Reports

On February 10, 2010, a partnership of the United Way of Southern Nevada, the UNLV Nevada Institute for Children’s Research and Policy, the Agassi Foundation for Education and the State of Nevada Head Start State Collaboration Office, with support from The Lincy Foundation, hosted the Nevada Business Summit on Early Childhood Investment. The summit met to discuss effective ways to invest in early childhood education and health, in hopes of creating solutions that would provide long term human capital development through early intervention. The summit tied issues of employment opportunities, job readiness and economic trends with the need to invest …

The Impact Of The 2007 Oklahoma Immigration Reform Act On Labor Costs In The Restaurant Industry, Xun Zhou

UNLV Theses, Dissertations, Professional Papers, and Capstones

Restaurant industry is becoming the largest employer of immigrants in the United States, immigration policies are fundamental to the success of the restaurant industry, as entrepreneurs, as customers, and as workers. Therefore, this paper attempts to investigate current issues regarding the unauthorized labor force in the hospitality industry. In particular, this study will try to discover and explore the difference in labor costs in the restaurant industry before and after the newest immigration reform act enacted in Oklahoma. In addition, this paper will also provide suggestions for future researchers in this research field.

The Relationship Between Benefit Satisfaction And Intent To Leave: A Study Of Finance Departments In Las Vegas, Jung-In Bae

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study was conducted to examine the relationship between benefit satisfaction and intent to leave among employees who work in finance departments in Las Vegas hotels.

Employee benefits have generally been assumed to be an effective way to attract and retain employees; in fact, 70% of 45 U.S. companies include the benefit packages in their retention strategies. That idea that competitive benefits packages can help firms to win the retention war is widely accepted.

The results of the study indicate that benefit satisfaction was significantly related to intent to leave; those who were satisfied with benefits were less likely to …

Employment And Labor Relations In Nevada, Anastasia H. Prokos

Social Health of Nevada Reports

Nevada generally gets high marks for its labor market conditions, sustained economic growth, and high standards of living. Compared to the employment situation in many other regions, Nevada does indeed post impressive numbers. Yet, a closer look at the local employment and occupation structure reveals a complex pattern requiring a nuanced assessment. While some workers in Nevada have high earnings, median wages for year-round workers are no higher than the national average. Nevada has low unemployment rates and a robust union movement, but many jobs in the state are in the service sector that offers relatively low salaries and few …

A Comparison Of Public Agency And Casino Employee Turnover Rates In Las Vegas, Timothy A. Clemens

UNLV Theses, Dissertations, Professional Papers, and Capstones

The primary focus of this professional paper is to determine and then compare turnover rates between public agencies and the gaming industry in the Las Vegas area. The paper's intention is to discover what differences and similarities in employee turnover rates exist between public agencies and casinos. A secondary focus is to determine if the public sector can provide any lessons to lower employee turnover to the Las Vegas gaming industry. This secondary focus is based on the assumption that public agencies have higher employee retention (and, therefore, a lower rate of turnover) than those found within the Las Vegas …