Business Commons^™

Navigating Economic Headwinds, Dilhan Pillay Sandrasegara

Perspectives@SMU

Temasek’s CEO Dilhan Pillay Sandrasegara believes Southeast Asia will be a bright spot amidst global headwinds. Being a networked organisation could make all the difference.

Popular: Still Singapore’S Favourite Bookstore, Singapore Management University

Perspectives@SMU

Popular is evolving into an omni-channel retailer to improve its customer experience

Leading In The Time Of Covid-19, Singapore Management University

Perspectives@SMU

From planning well into the future to planning four weeks in advance, Ayala Corporation’s Chairman and CEO adjusted aggressively to navigate an unprecedented crisis.

Love, Bonito: Brick-And-Mortar Lessons From An Online Fashion Brand, Singapore Management University

Perspectives@SMU

Three things stand out: The omnichannel North Star metric; quantifying the customer experience; and dressing rooms

Three Useful Things To Know About Customer Value Propositions, Singapore Management University

Perspectives@SMU

Business performance will be boosted for firms that get it right

Responsible And Sustainable Business, Singapore Management University

Perspectives@SMU

The Tanoto Foundation builds on the United Nations Sustainable Development Goals for a win-win solution

Why Not All Failing Teams Are Equal, Singapore Management University

Perspectives@SMU

New research identifies five team archetypes and an understanding of their trajectories can help managers foster a more effective collaboration

Venturing Overseas, Keeping Business In The Family, Singapore Management University

Perspectives@SMU

Commune’s venture into China breathes new life into parent company Koda

Hard Discounters: Underestimate At Your Own Peril, Singapore Management University

Perspectives@SMU

A combination of high quality products and low prices have beaten Walmart twice; hard discounters are coming for Asia

The Rise And Fall Of Bike-Sharing Platforms: A Lesson In E-Commerce, Singapore Management University

Perspectives@SMU

In the era of digital economy, bike-sharing platforms have grown rapidly. However, not all of them survived the competition. Why?

Cagencies: The Future Of Creative Agencies?, Singapore Management University

Perspectives@SMU

Consultancies are moving into creative agencies’ turf; agencies should be thinking about going upstream as consultancies move downstream

Handling Communications In A Crisis, Singapore Management University

Perspectives@SMU

Rapidly changing communications infrastructure makes speed of response crucial. Co-ordination within organisations is crucial to avoid conflicting messages

Regulating The Blockchain, Singapore Management University

Perspectives@SMU

Collaboration, principles-based legislation, and accountability are crucial in regulating the cross-border and decentralised nature of the technology.

Manufacturing For Success And Change, Singapore Management University

Perspectives@SMU

Capturing value upstream via IP, or downstream via application is key for manufacturers looking to survive when low-cost labour dries up

According to a 2017 McKinsey & Co. report, 10,000 Chinese firms operate in Africa, with one-third of them manufacturing companies. Many are midsize manufacturers without the critical mass to take on the big boys, and so decide to capitalise on Africa’s lower labour costs as those in China creep ever higher.

Baguettes In Paris By Paris Baguette, Singapore Management University

Perspectives@SMU

South Korea’s biggest bakery chain officially makes a classic French food item better than the French; the U.S. and parts of Asia already know that. Is the rest of Europe about to find out?

A Mid-Career Entrepreneur’S Journey, Singapore Management University

Perspectives@SMU

Tan Chia-Zhi left his job at 41 to create a startup. He learnt lessons beyond that which apply to himself

In a 2014 survey, the Singapore government found that households spent over a billion dollars on private tuition, up over 30 percent from 2009 and almost double that from a decade ago. Stories of tutors raking in over S$1 million (approx. US$750,000) a year make occasional headlines in a country where parents spare little expense to help their children excel in an increasingly competitive education system.

Managing The Energy Business In The 21st Century, Singapore Management University

Perspectives@SMU

ExxonMobil’s top man in Asia Pacific gets to grips with shale oil, being environmentally responsible, and a changing workforce

Yes, Offshore Services Can Meet Customer Expectations, Singapore Management University

Perspectives@SMU

Dealing with a foreign call centre doesn’t have to be vexing.

Tollyjoy: Growing With Baby Steps, Singapore Management University

Perspectives@SMU

CEO Tan Wee Keng was thrust reluctantly onto the hot seat following his father’s untimely demise. He has since grown the company and is planning for succession

Waking Up And Smelling The Entrepreneurial Coffee, Singapore Management University

Perspectives@SMU

Chris Wanden gave up a high-flying corporate job in his forties to start Dimbulah Coffee and found success and financial freedom

Q&A With Michael Seibel, Y Combinator Ceo, Singapore Management University

Perspectives@SMU

This is the transcript of the questions posed to and answered by Michael Seibel, CEO of Y Combinator during the Q&A session at the sidelines of the recent Lee Kuan Yew Global Business Plan Competition.

What Does It Take To Become A Partner At An Accountancy Firm?, Qiang Cheng, Yang Hoong Pang, Gary Pan, Poh Sun Seow, Kwong Sin Leong

Perspectives@SMU

Having ‘hard’ skills are important but one cannot do without the soft skills that will advance your career

Isetan: Adapting To The New Global Retail Landscape, Singapore Management University

Perspectives@SMU

Department stores need to rethink their traditional business model and deliver value to shoppers, and it must be done with speed and imagination

Building A Pharmaceutical Company From Scratch, Singapore Management University

Perspectives@SMU

Carl Firth built ASLAN Pharmaceuticals thanks to Big Pharma, investment banking…and beer

An Entrepreneur's Journey In The Food Services Industry, Singapore Management University

Perspectives@SMU

Desmond Lee grew a three-man startup into a S$20 million operation by adapting to market trends

Leader Of The Pack: What Makes The Alibaba Group So Successful, Singapore Management University

Perspectives@SMU

The 'people's platform' sells more than eBay and Amazon combined

From Pilot To Entrepreneur: The Journey Of An Ex-Military Pilot, Singapore Management University

Perspectives@SMU

Chin Pak Chuen worked at food stalls as a teenager for pocket money. Now retired from the military, the former soldier is carving out a second career with a smartphone food app

Franchising: Choose Wisely, Singapore Management University

Perspectives@SMU

The Modern Montessori International chain of preschool education centres expanded into 15 countries within 20 years via franchising. Its owner shares the sometimes painful lessons learnt

How Firms Are Better Capturing Ideas From The Inside, Singapore Management University

Perspectives@SMU

Internal crowdsourcing allows staff to participate more widely

Breadtalk: Managing An Expanding Brand Portfolio, Singapore Management University

Perspectives@SMU

The Singapore-based company has expanded into foodcourts and restaurants in 17 countries. How can it manage its burgeoning portfolio of brands?