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Presentation Type, Perceived Credibility, And Perceived Validity : A Document Usability Analysis, Jason Langkamer-Smith

Theses

This descriptive research investigated usability measures reported by subjects who reviewed procedures formatted as decision tables and numbered lists taken from a microchip product specification document. The research subjects (n = 15) are employees of Agere Systems (headquartered in Allentown Pennsylvania, United States) where this researcher also worked as a technical writer. Subjects represented various national origins and were stratified into two groups of six Eastern and nine Western.

The independent variables, presentation type, perceived credibility, and perceived validity were studied for their interaction with the dependent variable, usability. The variable model was queried between the two groups. Three findings …