Christianity Commons^™

"But I Wouldn't Do That": Teaching Cultural Empathy, Julie A. Dodge

Doctor of Ministry

Over the past thirty years, as awareness has increased regarding the value of understanding cultural and other differences in delivering social and faith based services, organizations and academic institutions have worked to provide training in cultural diversity or cultural competence. In spite of this emphasis on training and preparation, research suggests that most practitioners have higher perceptions of their cultural competence than actual demonstrated skills. This dissertation reviews the common types of cultural competence training that are offered, considers methods for instruction, and suggests that teaching cultural empathy will improve service outcomes in intercultural settings. Cultural empathy is defined throughout …