Christianity Commons^™

Face Management And Servant-Leadership: A Hermeneutic Phenomenological Study Of Chinese And American Christian Church Leaders, Jiying Song

Faculty Publications - Department of Professional Studies

Leaders can have a negative impact on organizations when they knowingly or unknowingly attempt to save face, that is, try to protect their standing or reputation. The strong cultural value of not losing face presents a unique challenge for organizational leaders. The desire to gain face and the fear of losing face will likely permeate leaders‟ decision-making processes without even being noticed. The phenomenon of face exists both in China and in the United States, yet misunderstandings and a lack of understanding of face exist in both countries. Face management is the communicative strategies people use to manage face during …