Arts and Humanities Commons^™

Review Of Fighting Better: Constructive Conflicts In America, Selina Gallo-Cruz

The Journal of Social Encounters

No abstract provided.

Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Jarling Ho, Shino Yokotsuka, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years.

The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community …

Effective Decision-Making And Conflict Resolution For Church Leadership Teams And Governing Boards, Frederick Chambers

Doctoral Dissertations and Projects

Conflict is one of the primary reasons church leaders leave churches, quit vocational ministry, are terminated or are ineffective in their leadership and Christian service. Church leaders become discouraged, less effective, quit their leadership positions, or even leave congregations because of conflict or disagreements over decisions. Ineffective decision-making and conflict within the leadership team harm the ministry organization and the leaders. The problem this action research project addresses is the need for a clearly defined process of group decision-making and conflict resolution among church and ministry leadership boards. The purpose of this project was to evaluate and improve the tools …

Reducing Workplace Conflict: A Reasonable Expectation?, Stephen Mark Kominek

Department of Conflict Resolution Studies Theses and Dissertations

Workplace conflict is a part of everyday work life for many employees, from educationalinstitutions to businesses, and can occur for multiple different reasons. Research has shown that employees spend a significant amount of their life in the workplace and that addressing unresolved conflict is one of the costliest aspects of running an organization. The literature suggests that providing employees with the opportunity to experience greater job satisfaction may reduce the occurrence of workplace conflict. This quantitative study explored the experience of workers employed in various organizations and institutions. The theoretical frameworks applied in the study were Systems Theory and Maslow’s …