Arts and Humanities Commons^™

Strategies Retailers Use To Build Brand Loyalty And Improve Customer Experience, Mekus Samuel

Walden Dissertations and Doctoral Studies

The use of strategy to build brand loyalty and improve customer experience by retail managers is essential in driving sales revenue and increasing profitability. Retail managers should perceive customer experience strategy as a tool for product differentiation, which could be leveraged to attain benefits, such as, repeat business, positive word of mouth, increased sales, and the competitive advantage. Some retail managers may not fully comprehend customer experience strategy, and may solely focus on individual facets such as, customer service and employee training. This qualitative multiple case study explored the strategies retail managers used to build brand loyalty and improve customer …

Strengthening Jamaica's Anticorruption Policy With An Independent Agency, Curt Brown

Walden Dissertations and Doctoral Studies

Corruption is a kind of behavior that undermines good governance. Current research has suggested that Jamaica's present anticorruption policy is ineffective, and needs strengthening. A civic organization in Jamaica has advocated for an independent anticorruption agency, with both investigative and prosecutorial powers to strengthen Jamaica's anticorruption policy. Little is known about the perspectives from the Jamaican business community on this concept. The purpose of this study was to discover and understand perspectives from the Jamaican business community on this concept. A framework included in this study is the principal-agent theory, which provides an understanding of the essence and relevance of …

Impact Of Acculturation On Body Mass Index In Haitians, Nirva Berthold

Walden Dissertations and Doctoral Studies

Longer-term immigrants residing in the United States exhibit physical health decline related to higher body mass index (BMI). Theories on immigrant acculturation have been used to examine health patterns by length of stay in the United States. The purpose of this cross-sectional study, guided by the Schwartz model of acculturation, was to examine the effect of acculturation and length of stay in the United States on BMI in a sample of Haitian immigrants living in the Northeast Metropolitan area. The research question was used to examine the effects of acculturation and length of stay on BMI in the convenience sample …

Assimilation For Hispanics, Generational Standing, Education And Income: A Correlational Empirical Study., Tammy B. Burroughs

Walden Dissertations and Doctoral Studies

Latino immigrants who lack assimilation into U.S. society often experience discrimination and immigrant backlash. The purpose of this exploration was to better understand the historical lack of assimilation of Latino immigrants, so they may avoid discrimination and have more access to goods and services. Self-determinism helped explain why the Latino immigrant group has a problem assimilating due to exclusionary practices, while segmented assimilation offered explanations on why assimilation is difficult. In this study, assimilation was measured according to English mastery by Spanish speakers. The research question was focused on what extent the level of generational standing, education, and income relate …

Nonreciprocal Language And Its Influence In Mother-Child Relationships, Karen Kuemerle-Pinillos

Walden Dissertations and Doctoral Studies

Acculturation research has gained interest due to the increasing levels of immigration to the United States. The population of interest for this study was the Latino immigrant population in the United States, as they represent the largest and fastest growing minority in the country. One challenge Latino immigrants can face during the acculturation process is a phenomenon described as nonreciprocal language. This phenomenon is present when first generation parents speak in their native language of Spanish and their children, who are second-generation immigrants, speak in the host culture language of English. The purpose of this study was to focus on …

Perceptions Of Black Heterosexual Men In An Involuntarily Childless Relationship Considering Adoption, Richard P. Campbell

Walden Dissertations and Doctoral Studies

Research on involuntary childlessness and adoption among heterosexuals is primarily focused on women's needs and perceptions. Consequently, little is known about how men view childlessness and adoption, and less is known about Black men's perceptions. The purpose of this qualitative case study was to explore Black heterosexual men's experiences of considering adoption when involved in an involuntarily childless relationship. Bronfenbrenner's ecological systems theory served as a foundation for this study. Data were derived from semi structured interviews with 7 participants and 3 adoption professionals. Transcribed and coded data were analyzed using MAXQDA 2018, a qualitative data analysis software. Initial codes …

Psychosocial Impacts On Young Adult Haitian Immigrant Students In The United States, Lucien Eugene Pierre, Ph. D.

Walden Dissertations and Doctoral Studies

Abstract

Many young adult Haitian immigrant students (YAHIS) move to the United States

hoping to achieve better lives. This growing population faces many challenges when

acculturating to a new country and educational system. Some obstacles include

inadequate family and social support, language barriers, limited education, distinct

cultural values, a lack of academic materials, a shortage of Haitian teachers, and

inadequate educational programs. These psychosocial factors often prevent Haitian

immigrants from succeeding in U.S. schools. This study explored YAHIS' experiences of

acculturation and education as they relate to these psychosocial factors. Qualitative

phenomenological techniques, guided by Adlerian theory, revealed the assumptions, …

Perceptions Of First-Time Antiguan And Barbudan Mothers Towards Breastfeeding And Weaning, Janelle Dion Charles-Williams

Walden Dissertations and Doctoral Studies

Antigua and Barbuda, in the eastern Caribbean, is one of several countries with exclusive low breastfeeding rates and premature weaning. Researchers have demonstrated that babies exclusively breastfed for the first 6 months of life are better protected from childhood diseases and experience a better quality of life into adulthood, while early weaning is associated with morbidity and mortality. However, at 6 weeks postpartum, only 30% of Antiguan and Barbudan mothers are exclusively breastfeeding. Researchers have explained why mothers in general cease exclusive breastfeeding prematurely: insufficiency of breast milk, returning to paid employment, lack of social support; but an explanation specific …