Arts and Humanities Commons^™

Can Volunteer Counsellors Help Prevent Psychological Trauma? A Preliminary Communication On Volunteers Skills Using The 'Orienting Approach' To Trauma, Mitchell Byrne, Frank Deane, Andrew Phipps

Mitchell K Byrne

The capacity of 73 volunteer telephone counsellors to administer a brief and early intervention for secondary trauma was assessed. The counsellors participated in a 1-day training programme in the ‘Orienting Approach’ to Trauma Counselling (Phipps & Byrne, 2003). Volunteer counsellors showed significant improvements in both knowledge and skills from pre- to post-training. The potential benefits of this intervention to the community and professional health services are discussed.