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Portland State University

English Faculty Publications and Presentations

Technical writing

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Ebux Of Oers For Ptc: Student And Faculty Ebook User Experiences (Ebux) Of Open Educational Resources (Oers) For Professional And Technical Communication (Ptc), Henry Covey Oct 2021

Ebux Of Oers For Ptc: Student And Faculty Ebook User Experiences (Ebux) Of Open Educational Resources (Oers) For Professional And Technical Communication (Ptc), Henry Covey

English Faculty Publications and Presentations

This report analyzes the digital/electronic textbook user experience (eBUX) of web-based open educational resources (OERs) for professional and technical communication (PTC). Data and information were gathered from students enrolled in introductory PTC courses (with IRB oversight and input from faculty and writing program directors) via online surveys (Google Forms), collaborative documents (Google Docs), remote interviews (Zoom), learning management system analytics (Desire2Learn), workshop documentation (pre-pandemic), and email correspondence. User research revealed issues of use and usability with web-based open-access PTC textbooks related to functional specifications, content requirements, interface and interaction design, information architecture, navigation, and aesthetics. The conclusion discusses the evolution …


Disaster Documentation Revisited The Evolving Damage Assessments Of Emergency Management In Oregon, Henry Covey Oct 2021

Disaster Documentation Revisited The Evolving Damage Assessments Of Emergency Management In Oregon, Henry Covey

English Faculty Publications and Presentations

This report revisits a previous case study focused on the computing machinery and design of communication that are employed at the local, county, regional, state, and federal levels in Oregon to collect, review, and publish damage assessments of disasters and other emergency events. Since the last report, emergency managers throughout Oregon have faced numerous disaster incidents, including the COVID-19 pandemic, ice storms, flooding, and some of the worst heat waves, drought conditions, and megafires on record, with the threat of more to come in the years ahead. After years of research and development, fueled by lessons learned from a catastrophic …


How To Build A Supercomputer: U.S. Research Infrastructure And The Documents That Mitigate The Uncertainties Of Big Science, Sarah Read Jul 2020

How To Build A Supercomputer: U.S. Research Infrastructure And The Documents That Mitigate The Uncertainties Of Big Science, Sarah Read

English Faculty Publications and Presentations

In this article, I argue that technical reporting and documentation processes function to mitigate uncertainty and enable complex systems in the endeavor of big science. The argument draws on two years of field research investigating technical reporting and documentation processes at a federally funded supercomputing center dedicated to scientific research. A central question the study sought to answer was, “How does one build a new supercomputer?” One of the answers that emerged is that supercomputers are built by the genre assemblages of documents that mitigate financial, political, and technological uncertainties, and their attendant risks, that are inherent to technoscientific cutting-edge …


Disaster Documentation: The Impact Of Oregon’S Evolving Damage Assessment Methodology For Emergency Declarations, Henry Covey Oct 2019

Disaster Documentation: The Impact Of Oregon’S Evolving Damage Assessment Methodology For Emergency Declarations, Henry Covey

English Faculty Publications and Presentations

This experience report focuses on the impact of Oregon’s evolving methodology for documenting and publishing data and information about damage from natural disasters and other emergencies. In tracing public damage assessment genre sets through organizational levels and user groups, the report (a) outlines the current processes by which data and information are generated and transferred and (b) connects the potential future damage assessment methodology to a larger paradigm shift in the state’s broader data-sharing approach.


The Infrastructural Function: A Relational Theory Of Infrastructure For Writing Studies, Sarah Read Mar 2019

The Infrastructural Function: A Relational Theory Of Infrastructure For Writing Studies, Sarah Read

English Faculty Publications and Presentations

This article theorizes the term infrastructure as a framework for articulating how writing products, activities, and processes underwrite organizational life in technical organizations. While this term has appeared broadly in writing studies scholarship, it has not been systematically theorized there as it has been in other fields such as economics, computing, and information science. This article argues for a four-part framework that incorporates and builds on Star and Ruhleder’s relational theory of infrastructure. Fieldwork from a federally funded supercomputing center for scientific research operationalizes the theory for its contributions to writing studies scholarship and its applications for industry and writing …