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Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman

The Qualitative Report

This research article as a part of larger study intends to explore the role of culture in triggering communication conflicts among employees at the workplace. It also explores the role of Problem-based learning in resolving these culture based conflicts. Being a part of human life, conflict is a pervasive aspect of the socio-cultural and professional environment, especially at the workplace. The role of culture has one of the aspects that have played a pivotal role in initiating conflicts in the past. Using a qualitative research approach, this descriptive phenomenology study gathered data from semi-structured interviews from eighteen selected employees belonging …