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A Clash Of Cultures: The Integration Of User-Generated Content Within Professional Journalistic Frameworks At British Newspaper Websites, Alfred Hermida, Neil J. Thurman
A Clash Of Cultures: The Integration Of User-Generated Content Within Professional Journalistic Frameworks At British Newspaper Websites, Alfred Hermida, Neil J. Thurman
Neil Thurman
This study examines how national UK newspaper websites are integrating user-generated content (UGC). A survey quantifying the adoption of UGC by mainstream news organisations showed a dramatic increase in the opportunities for contributions from readers. In-depth interviews with senior news executives revealed this expansion is taking place despite residual doubts about the editorial and commercial value of material from the public. The study identified a shift towards the use of moderation due to editors' persistent concerns about reputation, trust, and legal liabilities, indicating that UK newspaper websites are adopting a traditional gate-keeping role towards UGC. The findings suggest a gate-keeping …
Forums For Citizen Journalists? Adoption Of User Generated Content Initiatives By Online News Media, Neil J. Thurman
Forums For Citizen Journalists? Adoption Of User Generated Content Initiatives By Online News Media, Neil J. Thurman
Neil Thurman
The mainstream online news media face accusations of being slow to respond to so-called 'grassroots' or 'citizen journalism', which uses the world wide web, and in particular blogs and wikis, to publish and promote independent news-related content. This article argues that the adaptation of established news websites to the increasing demand from readers for space to express their views is driven as much by local organizational and technical conditions as it is by any attachment to traditional editorial practices. The article uses qualitative research interviews with the editors and managing editors of nine major British news websites to reveal the …