Arts and Humanities Commons^™

Administration, Emotional Labor, And Gendered Discourses Of Power: A Feminist Chair’S Mission To Make Service Matter, Michelle Payne

English Literature Faculty Publications and Presentations

Michelle Masse’ and Katie Hogan’s edited collection, Over Ten Million Served (2010), argues that “complaining about service is not the same as critically analyzing service as a significant dimension of academic labor” (15). Nor, as Phillips and Heinert argue, is the admonition to “just say no” an ethical solution to the gendered inequity of academic labor. In this essay, I not only illustrate the consequences of saying yes to service and analyze its significance, but I illustrate the ways that service positioned me to advocate for change at my own institution. More specifically, I focus on the unique administrative role …