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Communication

Nova Southeastern University

Workplace

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Full-Text Articles in Arts and Humanities

Reducing Workplace Conflict: A Reasonable Expectation?, Stephen Mark Kominek Jan 2023

Reducing Workplace Conflict: A Reasonable Expectation?, Stephen Mark Kominek

Department of Conflict Resolution Studies Theses and Dissertations

Workplace conflict is a part of everyday work life for many employees, from educationalinstitutions to businesses, and can occur for multiple different reasons. Research has shown that employees spend a significant amount of their life in the workplace and that addressing unresolved conflict is one of the costliest aspects of running an organization. The literature suggests that providing employees with the opportunity to experience greater job satisfaction may reduce the occurrence of workplace conflict. This quantitative study explored the experience of workers employed in various organizations and institutions. The theoretical frameworks applied in the study were Systems Theory and Maslow’s …


Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman Apr 2017

Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman

The Qualitative Report

This research article as a part of larger study intends to explore the role of culture in triggering communication conflicts among employees at the workplace. It also explores the role of Problem-based learning in resolving these culture based conflicts. Being a part of human life, conflict is a pervasive aspect of the socio-cultural and professional environment, especially at the workplace. The role of culture has one of the aspects that have played a pivotal role in initiating conflicts in the past. Using a qualitative research approach, this descriptive phenomenology study gathered data from semi-structured interviews from eighteen selected employees belonging …