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Chaos, Reports, And Quests: Narrative Agency And Co-Workers In Stories Of Workplace Bullying, Stacy Tye-Williams, Kathleen J. Krone
Chaos, Reports, And Quests: Narrative Agency And Co-Workers In Stories Of Workplace Bullying, Stacy Tye-Williams, Kathleen J. Krone
Department of Communication Studies: Faculty Publications
This study examined narratives that targets of workplace bullying told about their difficult work experiences along with how co-workers were framed in these narratives. Three different narrative types emerged from their accounts: chaos, report, and quest narratives. Co-worker responses of support or lack thereof were related to the construction of various narrative forms and the level of narrative agency evident in target accounts. The study has important implications for the difference co-workers can make in a target’s ability to withstand bullying and narrate his or her experience.
Tensions In Talking Diversity, Linda M. Gallant, Kathleen J. Krone
Tensions In Talking Diversity, Linda M. Gallant, Kathleen J. Krone
Department of Communication Studies: Faculty Publications
Diversity policies and programs continue to be a prominent yet problematic feature of organizational life. This study explored tensions arising as 30 employees talk about their experience with Equal Employment Opportunity (EEO), Affirmative Action (AA), and diversity in a midwestern human service organization. Tensions related to fairness and fear emerged as interpretive themes prompting majority group members to avoid interacting about racial differences and minority group members to do the work of making difference meaningful. We argue that formal policies and diversity programs be reimagined so as to ease interaction constraints between groups.