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Theses/Dissertations

2018

Assessment

Gardner-Webb University

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Building The Foundation: Initiating Assessment Practices For North Carolina Housing Officers, Marinda C. Bliss Jan 2018

Building The Foundation: Initiating Assessment Practices For North Carolina Housing Officers, Marinda C. Bliss

Education Dissertations and Projects

Enrollment at institutions of higher education were tight markets with overlapping competition for the same customers in many areas. The typical undergraduate student market was an informed consumer who sought the amenities of home for their student housing. The shift for the student market placed residence hall programs in competition with one another, thus the need for timely assessment of the residence hall facilities, programs, staff, and customers to plan appropriately for the future is appropriate.

North Carolina Housing Officers, also known as NCHO, served 57 institutions in North Carolina that have residence hall programs for the promotion of idea …