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Theses/Dissertations

Dissertations

Business

2005

Communities of practice

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Live, Virtual, And Constructive Environments For Performance Support, John Michael Lacontora Jan 2005

Live, Virtual, And Constructive Environments For Performance Support, John Michael Lacontora

Dissertations

As military systems become more complex, the operation and support of these systems becomes intrinsically more difficult. The U.S. Army's current procurement process relies on industry to provide embedded training and performance support tools for the systems they produce. These tools are relatively new and in the early stages of development. As yet, they have failed to meet the needs of the technicians that are required to support these complex systems. Current efforts to provide enabling technologies that enhance the capabilities of automotive maintenance technicians are concentrated in three professional communities. First is the Performance Improvement community where work is …