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Series

2006

Cornell University ILR School

Goal

Unions

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Talking Vs. Communicating, Ken Margolies Jul 2006

Talking Vs. Communicating, Ken Margolies

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[Excerpt] There is a saying, "When all is said and done, more is said than done." Stewards who attend union meetings to decide how to handle and issue or grievance sessions with management probably agree. Why is it so difficult to get past the talk and make decisions, agreements, and well, get things done?