Digital Commons Network^™

Patient Preferences For Authentication And Security: A Comparison Study Of Younger And Older Patients, Ann Fruhling, Devika Ramachandran, Tamara Bernard, Ryan Schuetzler, John R. Windle

Ryan Schuetzler

We examine authentication and security preferences of younger versus older patients in the healthcare domain. Previous research has investigated users' perception of the acceptability of various forms of authentication in nonhealthcare domains, but not patients’ preferences. First, we developed an interactive prototype to test three authentication methods: passwords, pattern, and voice. Our results indicate that younger patients prefer passwords by a significant margin. Older patients indicated more mixed preferences. In addition, we evaluated the level of security patients desired for protection of health information compared to financial information. We found no difference based on age: both groups felt financial security …

Research-Based Web Design & Usability Guidelines [2006 Edition], Michael O. Leavitt, Ben Shneiderman, Robert W. Bailey, Carol Barnum, John Bosley, Barbara Chaparro, Joseph Dumas, Melody Y. Ivory, Bonnie John, Hal Miller-Jacobs, Sanjay J. Koyani, James R. Lewis, Stanley Page, Judith Ramey, Janice (Ginny) Redish, Jean Scholtz, Steve Wigginton, Cari A. Wolfson, Larry E. Wood, Don Zimmerman

Barbara S. Chaparro

The new edition of the U.S. Department of Health and Human Services’ (HHS) Research-Based Web Design and Usability Guidelines. These guidelines reflect HHS’ commitment to identifying innovative, research-based approaches that result in highly responsive and easy-to-use Web sites for the public.

These guidelines help move us in that direction by providing practical, yet authoritative, guidance on a broad range of Web design and communication issues. Having access to the best available research helps to ensure we make the right decisions the first time around and reduces the possibility of errors and costly mistakes.

Using Sunflower Plots And Classification Trees To Study Typeface Legibility, Edgar C. Merkle, Barbara S. Chaparro

Barbara S. Chaparro

This article describes the application of sunflower plots and classification trees to the study of onscreen typeface legibility. The two methods are useful for describing high-dimensional data in an intuitive manner, which is crucial for interacting with both the typographers who design the typefaces and the practitioners who must make decisions about which typeface to use for specific applications. Furthermore, classification trees help us make specific recommendations for how much of a character attribute is “enough” to make it legible. We present examples of sunflower plots and classification trees using data from a recent typeface legibility experiment, and we present …

Prototype Testing, Justin Snow

Justin Snow

The Gap Between Student And Subject Guide: Findings From A Usability Testing Pilot, Elizabeth Price, Sarah J. Gardner, David Vess, Hillary E. Ostermiller, Alyssa Valcourt

Elizabeth Price

Smart Speaker Usability By Military Service Members With Mtbi And Ptsd, Tracey Wallace

Tracey Wallace

Usability Of A Smartphone Application To Support The Prevention And Early Intervention Of Anxiety In Youth, Ryan D. Stoll, Armando A. Pina, Kevin Gary, Ashish Amresh

Ashish Amresh

Data Modeling In The Cloud, Nenad Jukic, Melanie K. Ruiz, Sarah N. Shea, Svetlozar E. Nestorov, Susan V. Vrbsky, Miguel Velasco, Boris Jukic

Nenad Jukić

In this paper we describe ERDPlus, a free web-based data modeling tool we developed for use in academic settings. The paper includes a comparison of ERDPlus to forty existing data modeling tools. This comparison shows how ERDPlus differs from existing data-modeling tools, and how it facilitates data modeling education. Unlike the existing tools, ERDPlus is web-based, free for academic use, provides free cloud storage of diagrams, works on both Mac and Windows computers, and is capable of creating models for both operational and analytical databases. This paper also includes the description of the usability survey we undertook to validate that …

Collaborative Growth Toward Discovery: Becoming Stronger Through Change, Margaret Heller, Hong Ma

Hong Ma

The radical act of replacing a traditional OPAC and ILS with a hosted library services platform (LSP) and web-scale discovery (WSD) system creates the impetus for libraries to rethink core workflows and practices. Both of these tools have the potential to greatly improve access to library collections and enhance user experience, but only if the implementation is a collaborative effort between different stakeholders, technical experts and subject librarians, grounded in a thoughtful selection process that emphasizes user needs. Furthermore, because this model removes the traditional OPAC, subject librarians must take on the challenge of understanding the tool and work as …

Library E-Book Platforms Are Broken: Let's Fix Them, Galadriel Chilton, Joelle Thomas

Galadriel Chilton

Two Roads, One Destination: A Journey Of Discovery, Karen Joc, Peta J. Hopkins, Jessie Donaghey, Wendy Abbott

Peta Hopkins

The adoption of resource discovery platforms has been a growing trend in libraries. However, few libraries have reported on the transition from one discovery layer to another, and only a few institutions have discussed two discovery layers available in the same institution at the same time. Bond University Library recently implemented Alma as its library management system, and with this change a new discovery platform, Primo, was implemented to supersede the existing Summon platform. This paper presents the results of a usability study undertaken at Bond University Library in the move from one discovery layer to another.

Two Roads, One Destination: A Journey Of Discovery, Karen Joc, Peta J. Hopkins, Jessie Donaghey, Wendy Abbott

Karen Joc

The adoption of resource discovery platforms has been a growing trend in libraries. However, few libraries have reported on the transition from one discovery layer to another, and only a few institutions have discussed two discovery layers available in the same institution at the same time. Bond University Library recently implemented Alma as its library management system, and with this change a new discovery platform, Primo, was implemented to supersede the existing Summon platform. This paper presents the results of a usability study undertaken at Bond University Library in the move from one discovery layer to another.

Collaborative Growth Toward Discovery: Becoming Stronger Through Change, Margaret Heller, Hong Ma

Margaret Heller

The radical act of replacing a traditional OPAC and ILS with a hosted library services platform (LSP) and web-scale discovery (WSD) system creates the impetus for libraries to rethink core workflows and practices. Both of these tools have the potential to greatly improve access to library collections and enhance user experience, but only if the implementation is a collaborative effort between different stakeholders, technical experts and subject librarians, grounded in a thoughtful selection process that emphasizes user needs. Furthermore, because this model removes the traditional OPAC, subject librarians must take on the challenge of understanding the tool and work as …

Two Roads, One Destination: A Journey Of Discovery, Karen Joc, Peta J. Hopkins, Jessie Donaghey, Wendy Abbott

Wendy Abbott

The adoption of resource discovery platforms has been a growing trend in libraries. However, few libraries have reported on the transition from one discovery layer to another, and only a few institutions have discussed two discovery layers available in the same institution at the same time. Bond University Library recently implemented Alma as its library management system, and with this change a new discovery platform, Primo, was implemented to supersede the existing Summon platform. This paper presents the results of a usability study undertaken at Bond University Library in the move from one discovery layer to another.

Two Roads, One Destination: A Journey Of Discovery, Karen Joc, Peta J. Hopkins, Jessie Donaghey, Wendy Abbott

Wendy Abbott

The adoption of resource discovery platforms has been a growing trend in libraries. However, few libraries have reported on the transition from one discovery layer to another, and only a few institutions have discussed two discovery layers available in the same institution at the same time. Bond University Library recently implemented Alma as its library management system, and with this change a new discovery platform, Primo, was implemented to supersede the existing Summon platform. This paper presents the results of a usability study undertaken at Bond University Library in the move from one discovery layer to another.

Lessons Learned From The Deployment Of A Smartphone-Based Access-Control System, Lujo Bauer, Lorrie F. Cranor, Michael K. Reiter, Kami Vaniea

Lorrie F Cranor

Grey is a smartphone-based system by which a user can exercise her authority to gain access to rooms in our university building, and by which she can delegate that authority to other users.We present findings from a trial of Grey, with emphasis on how common usability principles manifest themselves in a smartphone-based security application. In particular, we demonstrate aspects of the system that gave rise to failures, misunderstandings, misperceptions, and unintended uses; network effects and new flexibility enabled by Grey; and the implications of these for user behavior.We argue that the manner in which usability principles emerged in the context …

Digital Wayfinding: A User Study, M Ryan Hess

M Ryan Hess

The DePaul University Richardson Library conducted a study of an interactive, touch-based wayfinding screen in order to determine 1) what specific content needs users desire in digital wayfinding services and 2) are user content needs so broad, a more full-feature experience with access to all library web content would be preferred. The three-phase study included analysis of click analytics data, observations of user interactions and questionnaires targeting user experiences and expectations. The study builds on research at other libraries around point-of-need wayfinding signage and usability of digital information. Phase 1 involved capturing anonymous click analytics of user interactions, over a …

Planning For Veterans’ Success: The Degree Map As An Advising Solution, Tracey M. Richardson, Jason M. Ruckert, James W. Marion Jr

Tracey M Richardson

Due to the expected influx of veterans attending college, it is critical that higher education not only be cognizant of the projected growth but also take a proactive stand and properly plan for these students’ success. Academic planning begins with advising professionals developing open communications and becoming equipped to guide veteran students through the matriculation process. Veteran students often have difficulty interpreting university scheduling and frequently have access to only a limited advising staff for course selection information, which may prompt some to not persist in an online degree program. This study’s findings suggest the degree map is a powerful …

Research Guides: Student Use And Preferences, Kate Conerton, Cheryl Goldenstein

Kate Conerton

After adopting LibGuides 2.0 we wanted to update our guide best practices. Web analytics let us see how visitors tend to use our guides, while student usability tests and interviews revealed what difficulties our target users encounter. We will discuss our findings and how we changed guides as a result.

Assessing Perceived Usability Of The Data Curation Profile Toolkit Using The Technology Acceptance Model, Tao Zhang, Lisa Zilinski, D Scott Brandt, Jake Carlson

Lisa Zilinski

The Data Curation Profiles Toolkit (DCPT) emerged out of a Purdue University Libraries’ 2004 initiative to engage in multidisciplinary research. It is a tool developed to assist librarians and other information professionals to conduct data interviews and identify the needs of researchers when managing, sharing, or curating their data. The DCPT has been widely adopted and applied in various contexts but its usability as a tool has not been formally assessed. To address this need, we have conducted a survey of users of the DCPT. The survey included quantitative measures of potential influencing factors of using the DCPT and its …

Assessing Perceived Usability Of The Data Curation Profiles Toolkit Using The Technology Acceptance Model, Tao Zhang, Lisa Zilinski, D. Scott Brandt, Jacob Carlson

Lisa Zilinski

The Data Curation Profiles Toolkit (DCPT) emerged out of a Purdue University Libraries’ 2004 initiative to engage in multidisciplinary research. It is a tool developed to assist librarians and other information professionals to conduct data interviews and identify needs of researchers in managing, sharing, or curating their data. The DCPT has been widely adopted and applied in various contexts but its usability as a tool has not been formally assessed. To address this need, we have conducted a survey of users of the DCPT. The survey included quantitative measures of potential influencing factors of using the DCPT and its perceived …

Assessing Perceived Usability Of The Data Curation Profiles Toolkit Using The Technology Acceptance Model, Tao Zhang, Lisa Zilinski, D Scott Brandt, Jake Carlson

Lisa Zilinski

Presentation slides; The DCPT has been widely adopted and applied in various contexts but its usability as a tool has not been formally assessed. To address this need, we have conducted a survey of users of the DCPT. The survey included quantitative measures of potential influencing factors of using the DCPT and its perceived usability (its usefulness as a tool and its ease of use). Open-ended questions about users’ experiences with the DCPT were also included to better understand the strengths and weaknesses of the tool, as well as areas that could be improved. Factor analysis of the quantitative results …

The Chat Is Coming From Inside The House: An Analysis Of Perceived Chat Behavior And Reality, Elizabeth Berndt-Morris, Samantha Minnis

Samantha Minnis

Psum: Training In Google Glass And Android, Keith R. Macarthur, Sarah Greenstein, Ben Sawyer

Keith Reid MacArthur

Depaul University Library Research Guides User Study, Jessica Alverson, James Lefager, Amelia Brunskill, Jennifer Schwartz

Jessica Alverson

The LibGuides Subcommittee conducted a qualitative user study of the DePaul University Library’s Research Guides during the Fall 2013 quarter. This exempt study received approval from the Institutional Review Board and included 15 participants from different age ranges and student roles within the university. This user study investigated how users actually perceive, navigate through, and use these guides. The results of the user study will help us determine better ways to meet student needs through further development of the research guides.

Usability Testing Of Asthmawise With Older Adults, Pippa Burns, Sandra C. Jones, Don Iverson, Peter Caputi

Sandra Jones

There are many reasons why online self-management education is attractive to both patients and providers. AsthmaWise, an online self-management program, was developed using a Moodle platform, to enable older adults to learn asthma self-management skills. This study aimed to improve AsthmaWise through conducting: usability testing with a sample of end users; a cognitive walk-through undertaken by an independent health researcher; and assessment of content readability. A Perceived Health Web Site Usability Questionnaire score of 67% was achieved, indicating that there were usability issues that needed to be addressed. The cognitive walk-through and readability assessment identified unique issues that were not …

Understanding Discovery: Evaluating The Use And Impact Of Ebsco Discovery Service, Ronalee Ciocco, Jessica Howard, Donna Skekel

Jessica Howard

More than a year after implementing the EBSCO Discovery Service, we have used website statistics, usability tests, and interlibrary loan data to assess how the service is being used. In this session we discussed what we learned and the implications for our library and our patrons. Poster presented at Pennsylvania Library Association (PaLA) Annual Conference on October 1, 2012.

Australian Online Supermarket Usability, Mark Freeman, Peter Hyland, Jeffrey Soar

Dr Mark Freeman

The issue of usability plays a vital role in the success of an online store. However, to date there has been limited published research into this issue and there has been no research conducted into multiple item purchasing. There is much competition in the grocery shopping industry between the two major physical supermarket chains in Australia, Woolworths and Coles, both in traditional stores and online. Online, the major competitor is ShopFast, which does not have a traditional supermarket storefront to complement its online operations. The purpose of this study was to conduct a comparative analysis into the usability of ordering …

Methods For Usability Evaluations Of Mobile Devices, Fayez Alshehri, Mark Freeman

Dr Mark Freeman

The usability of applications designed and developed for mobile devices integral user experience, particularly for current touch-screen mobile devices. This conceptual paper provides a profile of the ways in which mobile device usability evaluation methods are being adapted to better reflect technological. With an increasing capacity for greater user interactivity through a range of tasks and in a variety of contexts, the importance and impact of mobile device context-of-use components is of particular interest to researchers. This requires a need for a shift in evaluation method paradigms with a particular focus on methods involving the user, as part of the …

Usability Testing Of The New Assessment System For Aged Care, Alan G. Owen, Helen M. Hasan, Peter D. Samsa, Janet E. Sansoni

Alan G Owen

This report provides a stand-alone description of how the national model for assessment in aged care was received when reviewed by the relevant reference groups and when demonstrated to experienced assessors. It covers the preliminary testing of a system that operates across three levels to guide the people requesting assistance to the set of aged care services that they need. The overall aim of the new assessment system has been to simplify and streamline information so it can be used in a practical way in the field to plan how best to meet those needs. The purpose of collecting assessment …