Digital Commons Network^™

Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Brandi R. Muñoz

Tapestry: Journal of Diversity, Equity, Inclusion, and Belonging in Education

This article delves into the complexities of organizational change, emphasizing the critical roles of power and love in facilitating successful transitions. It distinguishes between the generative and degenerative effects of power and love within organizational contexts and underscores the importance of balancing these elements to foster collaboration, innovation, and sustainable change. Furthermore, the principles of systems thinking are highlighted, advocating for a holistic approach to understanding and analyzing organizational systems. The interconnectedness of system components and the necessity of feedback loops for informed decision-making and strategic planning are examined. Additionally, the article discusses the detrimental impact of overconfidence bias on …

Personal Reflections From A Grassroots Peacebuilding Journey, Mark Clark

New England Journal of Public Policy

This article presents the author’s personal reflections from experiences over the past thirty years, working at the intersection of leadership development, complexity, and conflict: a journey from corporate law, the British Army, and armed conflict, through the British Foreign & Commonwealth Office and the US-led coalition’s intervention in Iraq, emergency humanitarian response in the Democratic Republic of the Congo, and violence reduction and post-conflict reconciliation in Papua New Guinea, to a Jordan-based international peacebuilding organization that supports grassroots peacebuilding efforts in fifty-two countries, and finally a return home to Scotland. It is a journey of naïveté, hubris, curiosity, and an …

Leading Change: Components Of Successful Transformational Doctoral Programs In Organizational Leadership, Jennifer Dixon Dinielli, Rebecca Jeanne Farley

Transform

Innovation and transformational change are vital to the birth and rebirth of all organizations. This historical study of the Brandman University Doctoral Program in Organizational Leadership utilized the Bolman and Deal (2017) four-frame model to examine the concept and development of the doctoral program with the Alpha Cohort of 2012. Findings from the study reveal five components of successful transformational doctoral programs that grew out of the factors considered and decisions made in the start-up phase of the program. This study contributes to the literature on transformational change and doctoral education by providing detailed analysis of critical factors of the …

Nurses’ Perception Of Work-Environment Uncertainty And Readiness For Organizational Change, Aishah Alsolami, Hanan Alkorashy, Mysara Alfaki, Ahmed Alkarani

Makara Journal of Health Research

Background: Healthcare organizations have a dynamic work-environment that changes constantly. This study aimed to explore whether there is a relationship between work-environment uncertainty and nurses’ readiness to participate in organizational change.

Methods: A cross-sectional study was conducted at two tertiary hospitals. The sample size was 222 nurses. A self-report questionnaire was adopted, translated to Arabic, and used for collecting data; it consists of three scales, personal data sheet, organizational readiness for implementing change scale, and perceived environmental uncertainty in hospitals scale. Descriptive statistics t-test and analysis of variance were used to analyze the data.

Results: The level …

Leading The Initial Implementation Phase Of Tandemed In Relationship With The Pittsburgh Public Schools, Brian C B Barnes

Journal of Research Initiatives

TandemEd facilitates Black communities to create campaigns that highlight their positive racial identity and self-defined educational purpose. This article examines leadership of the initial implementation phase of the TandemEd community initiative in relationship with the Pittsburgh Public Schools (PPS) focusing primarily on the interactions with the superintendent and executive director of the superintendent’s office. The results included ongoing support from PPS as TandemEd formed a citywide steering committee of highly community legitimated persons, executed a leadership and campaign academy for thirty-five Pittsburgh youth, and facilitated design and delivery of various cable television commercials on identity and purpose in the Greater …

Tracking The Legacy Of "Inner-City" Catholic Schools: An Analysis Of U.S. Elementary Catholic School Organizational And Demographic Data, Andrew F. Miller, Annie Smith, Kierstin M. Giunco, Audrey A. Friedman, Myra Rosen-Reynoso, Charles T. Cownie Iii

Journal of Catholic Education

Over the past twenty years, Catholic elementary schools that self identify as “inner-city” have closed at a higher rate than Catholic schools in other locations. These schools have also long been associated with a legacy of effectively serving low-income students, students of color, and recent immigrant students, suggesting that the persistent closure of these schools may have a negative impact on these communities. In this paper, we set out to assess the extent to which there have been demographic or organizational changes over the past twenty years in these “inner-city” schools. We found that while these schools do still serve …

Review: Implementing Excellence In Diversity, Equity, And Inclusion: A Handbook For Academic Libraries, Lalitha Nataraj

Communications in Information Literacy

Review of Lee, C., & Lym, B. (Eds.). (2022). Implementing excellence in diversity, equity, and inclusion: A handbook for academic libraries. Association of College and Research Libraries.

The Effect Of Organizational Change On Organizational Commitment, Ali Sukru Cetinkaya, Shafiq Habibi

University of South Florida (USF) M3 Publishing

Change is an ongoing process of renewing the structures, directions, and capabilities of the organizations to adapt to the variable needs of customers, employees, and the marketplace. Thus, organization needs to change in order to stay in the market. Change process will be smoothed by employee’s commitment. There is a strong need to examine the effects of organizational change on organizational commitment. In this quantitative research, survey technique was used as a data collection tool. It employs the scale developed by Meyer and Allen (2004) for organizational commitment. Items used for organizational change have been adapted from scales created by …

The Yin And Yang Of Equity-Centered Philanthropy, Douglas Easterling, Laura Mcduffee, Sabina Gesell

The Foundation Review

Foundations face two competing imperatives when they commit to advancing equity. On the one hand, they are counseled to support and follow the lead of community-based groups that are on the front lines of social change. On the other hand, they are also being challenged to use their power and influence to act boldly to change inequitable structures, policies, and institutions. These two orientations, yin and yang, can take a foundation in different directions and thus cause confusion and internal conflict.

The challenge for a foundation is to balance and integrate the two orientations into a comprehensive and effective approach …

Family And Consumer Sciences Extension Agent Receptiveness To Innovative Caregiving Programming, Kristopher M. Struckmeyer, Gina Peek, Paula J. Tripp, Alex J. Bishop, Sarah R. Gordon

The Journal of Extension

Communities can adapt to residents' needs through innovative citizen-led initiatives. Extension can facilitate these innovation initiatives, but are Extension agents always receptive to such change? We conducted a study to examine the association between organizational change and personal factors and Extension family and consumer sciences agents' innovativeness regarding caregiving programming. Respondents rated their receptiveness to change and answered questions regarding psychosocial health factors. We found that years in current position, leadership self-efficacy, interoffice support, and social support were significant predictors of innovativeness. Results suggest that personal factors rather than organizational change factors may be the more crucial mechanisms for driving …

Overview Of A Statewide Extension Strategic Planning Process And Unintended Outcomes, Joseph L. Donaldson, Shirley Hastings

The Journal of Extension

In 2010, University of Tennessee Extension conducted a strategic planning effort focused on the subsequent 10 years. The process involved approximately 3,000 Tennesseans in online surveys, area meetings, opinion polling, and focus group sessions. This article describes the process, tools, and outcomes—which included a comprehensive strategic plan. Yet the strategic planning process itself produced unintended outcomes, specifically professional development opportunities, greater awareness of Extension among state government stakeholders, and continuity in the pursuit of strategic goals despite administrative change. The major implication for Cooperative Extension organizations is that attention to the potential of these unintended outcomes can enhance strategic planning.

Accessibility: Just Do It!, Savannah Gignac, Caroline Smith

South Carolina Libraries

In the spring of 2019, The South Carolina State Library and Charleston County Public Library each formed an Accessibility Team to identify and begin addressing accessibility issues in their libraries. Volunteers from diverse roles and departments participate in the teams so that together they can have a deeper impact. The teams have started making improvements and have established a process to bring positive change to their organizations.

The Effects Of Transformational Leadership And Job Satisfaction On Commitment To Organisational Change: A Three-Component Model Extension Approach, Luu Tien Dung, Phan Van Hai

The South East Asian Journal of Management

Research Aims: The present study aimed to examine the relationship between transformational leadership, job satisfaction and employee commitment to organisational change. Design/Methodology/Approach: Extension of a three-component model was employed. The study sample consisted of 474 employees in organisations undergoing a significant organisational change in Vietnam. The data were analysed using a structural equation model (SEM). Research Findings: The study results show that transformational leadership has a positive and significant influence on job satisfaction and organisational commitment to change (affective commitment, normative commitment, continuance commitment). Job satisfaction is found to be positively and significantly related to employee affective commitment and normative …

Organizational Change: The Experiences Of Practitioners Transitioning To A Fee-For-Service Model, Anthony Zazzarino, Zakia Clay, Ann Reilly

Journal of Human Services: Training, Research, and Practice

Many human service agencies are in the midst of a transition for a fee-for-service model. Through the midst of the transition, organizations must shift the culture of their agency and adapt to the new service delivery approach. Some organizational changes can create feelings of insecurity among staff, fewer resources, and greater potential for employee burnout. Though there is some research that provides valuable information, it often fails to highlight the individual experiences of the worker. This phenomenological study begins to explore the experiences and perceptions of practitioners working in supported housing agencies during the transition to a fee-for-service approach. The …

Institutionalizing Community Engagement: The College Within A University As A Missing Organizational Link, John Saltmarsh, Michael Middleton, Melissa Quan

eJournal of Public Affairs

This article examines the kinds of organizational change that can be implemented at level of a college in a university to institutionalize community engagement as a core value of the college.

Embracing Diversity And Inclusion: An Organizational Change Model To Increase Intercultural Competence, Fe Moncloa, Shannon J. Horrillo, Dorina Espinoza, Russell Hill

The Journal of Extension

Professionals in Extension who develop intercultural competence are better prepared to meet the needs of multicultural populations. This article addresses University of California Extension's formation of an intercultural competence professional development initiative. We describe our use of an integrated conceptual framework that includes Hammer's Intercultural Development Inventory (IDI) and Kotter's eight-step organizational change process to institutionalize the initiative. IDI pretest and posttest results indicate that California 4-H professionals are more culturally competent. The impact of the initiative also is reflected in the significant growth (151% increase) in Latino youth participation in 4-H. We provide recommendations for replicating our effort.

Source Attribution In Asl-English Interpreter Education: Testing A Method, Laura Maddox

International Journal of Interpreter Education

In interactive signed/spoken language interpreting situations, participants in the conversation learn who is speaking if the interpreter identifies the “source” or initiator of each utterance. This interpreting technique is referred to as source attribution (SA). Although attributing interpreted utterances is a critical skill for interpreters, this is the first study to test a method for teaching SA techniques to signed language interpreting students. Using a mixed-method approach involving an experimental group and a control group, data was collected using a pretest/instruction/posttest method, along with journals, questionnaires, and interviews. The experimental group improved significantly more than the control group after the …

Encountering Change: Job Satisfaction Of Sign Language Interpreters In Finland, Liisa Martikainen, Petri Karkkola, Matti Kuittinen

International Journal of Interpreter Education

The organizational system for providing Finnish sign language interpreter services has recently changed, and this change has influenced the whole interpretation service industry. It poses major challenges for the maintenance of job satisfaction among sign language professionals. The level of job satisfaction of sign language interpreters (in this study, N = 135) was surveyed by means of an online questionnaire. While examining this phenomenon, this study mainly addresses the systemic factors in employment conditions. According to the results, the level of job satisfaction among interpreters is quite high; however, it remains clearly lower than the average for Finnish workers. The …

Organizational Culture In Public Institutions And Its Effect Over The Implementation Of Total Quality Management Process- Kosovo Case, Ilir Rexhepi, Ermira Qosja

International Journal of Business and Technology

Total Quality management (TQM) is a philosophy management method, the importance of which continuously has been growing after '90. There is relatively short time since Kosovo Public Institutions are practically doing their activity as a part of an independent Country, and as such day by day they are facing with different management challenges which continuously are becoming more rough and tough towards the EU integration process.

Total Quality Management within Public Institutions, is leaded by the phase of establishment and implementation of Quality management Systems based on ISO 9001. In this process, through a deep empiric study in three Kosovo …

Case 17 : Can Hospitals Do Health Promotion? Making Hospitals A Place For Both Care And Health Through Health Promotion, Shannon L. Sibbald, J. Ross Graham

Western Public Health Casebooks

Lauren Kitsman trained as a health promoter and is now working for a hospital. She has been tasked with implementing a health promotion approach in her hospital and has tried to understand the health issues at the hospital and identified potential areas to inform health promotion action. She turned to the ‘health promoting hospitals (HPH) approach’ in order to bridge the gap between acute care and health promotion in the hospital setting. As she looked deeper into HPHs in Ontario, she discovered an advocacy network, the Ontario Health Promoting Hospitals Network (OHPHN). While the initiative had largely been unsuccessful in …

Exploring Employee Readiness For Change In A State Extension System, Kirk Bloir, Scott D. Scheer

The Journal of Extension

Understanding factors that influence employee readiness for change is essential for successful organizational change. We examined variables linked to employee readiness for change in one state's Extension system. Results revealed high-quality employee-supervisor relationships, neither high nor low levels of resistance to change, and somewhat high levels of readiness for change. Respondents with more years of service, more time working for their current supervisors, and greater resistance to change reported lower levels of readiness for change. We share implications in an effort to help increase successful organizational change efforts.

Organizational Capacity Survey: Capturing An Extension System's Current State And Pinpointing Areas For Improvement, Donna J. Peterson, Laura H. Downey

The Journal of Extension

An organizational capacity survey (OCS) can reveal gaps in what an organization is doing and what an organization's employees feel the organization should be doing. Mississippi State University (MSU) Extension conducted an OCS to assess perceptions of MSU Extension's vision and commitment, plan of work, working relationships, diversity and pluralism, public value, personnel knowledge and expertise, and training needs. Questions were designed to measure perceptions of how MSU Extension is currently and how it should be ideally. This design allowed discrepancy scores to be calculated to identify areas in which capacity development was needed or desired that could then be …

Transforming Organizational Change Through Collaborative Digital Storytelling, William Tate Brendel, Chientzu Candace Chou

Journal of Educational Technology Development and Exchange (JETDE)

Planned or unplanned, organizational change can be an arduous, confusing, and lonely endeavor, unless individuals are afforded a platform for making sense of their unique relationship with change. Through the lens of Transformative Learning Theory, which views adult learning as a process of meaning-making, this article demonstrates how contextual facets of digital (online) storytelling may assist individuals, departments, and the organization as-a-whole. Particular, in sharing their storied relationships with change, reflecting upon habits of mind, and coming to consensus on a creative and cohesive path forward.

¿Es Su Escuela Nuestra Escuela? Latino Access To Catholic Schools, Father Joseph V. Corpora, Luis R. Fraga

Journal of Catholic Education

In this essay we use the framework of ideas, interests, and institutions to analyze the opportunities and challenges that confront Latino families and Catholic schools as they work to increase Latino enrollment. There are many ideas as to what to do to increase Latino enrollment. It is also apparent that it is in the interests of both Latino families and Catholic schools to have greater Latino enrollment. Despite the challenges of putting these ideas and interests into practice through institutional transformation, there is clear evidence that successful efforts continue to be made to increase Latino enrollment. Nonetheless, this progress seems …

The Challenge Of Organizational Change: Before, During, And After, Richard Parsells

Administrative Issues Journal

Aligning with the theme of this conference, this paper addresses actions, as reported in the literature, that are purported to assist organizations in successfully accomplishing change initiatives. This paper presents factors related to the development of a robust culture for the handling of change, actions to be taken during a change, and suggestions for action after a change. Implications for practice are explored.

Organizational Values In Ohio State University Extension: Employee Perceptions Of Value And Evidence In Practice, Karen J. Argabright, Graham R. Cochran, Jeff King

The Journal of Extension

As Extension's leaders prepare to move Extension into the future, they are obliged to take stock of the underlying internal forces that have the power to alter the manner and extent to which the mission is accomplished. Individually and organizationally held values are primary factors driving these forces. Acknowledging and understanding these values helps Extension leaders better understand tendencies toward resistance to change and aid in assessing the alignment of what exists with what could be. This article shares results from an Extension organizational values assessment and examine implications for the Extension system.

Does Social Information Matter? The Moderating Effect On Port Reform Trust, Cheng-Hsing Yang, Rong-Her Chiu, Kung-Don Ye, Heng-Chih Chou

Journal of Marine Science and Technology

Trust is important for assuring the success of organizational change. This paper investigates the influence of social information sources and communication on trust in organizational change, and also tests the moderating effect of the credibility of social information. Taking port reform as an example, this research discovers the following results: (1) communication is significantly related to employee's trust in organizational change; (2) social information from supervisors is positively associated with employee trust in organizational change; but information from unions does not exert a significant influence; and (3) social information credibility from supervisors and unions partially moderates the relationship between social …

Starting A Safety Management System Culture In Small Flight School Organizations, Gregory S. Woo

Journal of Aviation/Aerospace Education & Research

Small flight school organizations have unique cultures and challenges which are very different from larger air carrier and air charter organizations. In the modern, increasingly complex aviation environment, the rapid rate of evolution and change in technology, regulations, and operational considerations is driving aviation service providers to adopt the use of Safety Management Systems (SMS). A strong safety-oriented culture is needed to support the implementation of an SMS, however. This article studies the prerequisite safety culture challenge for small flight school organizations and makes recommendations on effective first steps for getting started with an SMS implementation initiative.

Is Our Service In Vain? Relevant Roles Of An Extension Service As Perceived By County-Level Employees, Thelma C. Barnes

The Journal of Extension

Agriculture continues to be the primary focus of most Extension organizations, although farming operations decreased significantly between 1950 and 1997. Extension organizations have been encouraged to redirect program focuses to be inclusive of nontraditional audiences and to remain vital. These organizations should identify and adopt new roles to avoid an impending demise. This article summarizes research conducted to identify relevant organizational roles as perceived by county-level Extension employees working for an Extension service in the Southeastern United States. These roles can be used as a foundation for planning and implementing programs that are conducive to the needs of today's clientele.

From Academics To Change Agents In A Gender Equity Initiative, Sonia M. Galtz, Patty Sotirin

Organization Management Journal

Firsthand experience offers a valuable perspective on the lived complications of change initiatives. We describe how we suddenly found ourselves in charge of a university-wide gender equity initiative. Despite our experience with campus issues of gender bias and larger discussions about implicit bias, we were unprepared for the personal, community, and institutional implications of taking on such a widespread and very visible initiative. We reflect on the complexities of our struggles to reframe our own assumptions, to engage with the campus community, to respond to multiform resistances, and to ensure institutional accountability. Our reflections have implications both for equity initiatives …