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The Role Of Silence And Avoidance In Interpersonal Conflict, Alexia Georgakopoulos Nov 2004

The Role Of Silence And Avoidance In Interpersonal Conflict, Alexia Georgakopoulos

Peace and Conflict Studies

Conflict is an inevitable process in relationships. Effective strategies must be used to manage conflict accordingly. If one is to understand how to incorporate effective strategies when dealing with conflict, the emotional experience related to conflict must be understood. The expression of anger is the emotion most associated with conflict; therefore, anger is an important emotion in the assessment of conflict. Anger is associated with arousal that may be traced to have its roots in the evolution of humankind. The emotion of anger is in part biological which links it to dispositional properties and to another extent largely communicative as …


Smile When You Call Me That…, William "Skip" Boyer Jul 2004

Smile When You Call Me That…, William "Skip" Boyer

Academic Leadership: The Online Journal

An article discussing the difficulties of communicating effectively through electronic means.


Can The Love Of Learning Be Taught?, R. Nillsen Jan 2004

Can The Love Of Learning Be Taught?, R. Nillsen

Journal of University Teaching & Learning Practice

This paper is an expanded version of a talk given at a Generic Skills Workshop at the University of Wollongong, and was intended for academic staff from any discipline and general staff with an interest in teaching. The issues considered in the paper include the capacity of all to learn, the distinction between learning as understanding and learning as information, the interaction between the communication and content of ideas, the tension between perception and content in communication between persons, and the human functions of a love of learning. In teaching, the creation of a fear-free environment is emphasised, as is …


Mmorpg's In The College Classroom, Aaron Delwiche Jan 2004

Mmorpg's In The College Classroom, Aaron Delwiche

NYLS Law Review

No abstract provided.


Improving Workflow In Home Healthcare Industry: A Case Study, Mohan Rao, Norma Teran, Michael Savard Jan 2004

Improving Workflow In Home Healthcare Industry: A Case Study, Mohan Rao, Norma Teran, Michael Savard

Journal of International Technology and Information Management

Home healthcare industry is facing increasing pressure to change business processes and manage information flow electronically. With the help of a case example, this paper describes how a web- based system could improve the workflow communication problems in home healthcare companies. Every department of the case company has its own software to assist in everyday operations but is unable to communicate with one another electronically. All documents necessary in the coordination of care have to move physically between departments. The proposed solution is a web-based electronic form management system that would improve regulatory compliance and operating efficiency.