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Conflict Resolution Strategies Used By Civilian Small Business Managers On Military Bases, Tavarus James Dunbar Jan 2018

Conflict Resolution Strategies Used By Civilian Small Business Managers On Military Bases, Tavarus James Dunbar

Walden Dissertations and Doctoral Studies

Unresolved conflict is responsible for at least 50% of resignations in the workplace, which negatively affects an organization's reputation and profitability. Although there has been ample research on the link between conflict resolution and leadership, there was limited research on conflict aboard military installations specifically. The purpose of this multiple case study was to explore conflict resolution strategies of civilian small business managers who work on a military installation in Southern Arizona. The theory of realistic conflict, or realistic group conflict theory, was used as the conceptual framework for this study. The data collection process involved semistructured interviews of 11 …


Retail Business Managers' Strategies For Enhancing Workplace Diversity Planning, Daniel M. Ortiz Jan 2018

Retail Business Managers' Strategies For Enhancing Workplace Diversity Planning, Daniel M. Ortiz

Walden Dissertations and Doctoral Studies

Lack of workplace diversity planning leads to negative financial outcomes. The purpose of this qualitative multiple case study was to explore strategies that business managers in the retail sector use to enhance workplace diversity planning for assuring compliance with Equal Employment Opportunity Commission (EEOC) regulations. The population included a single focus group of retail business employees as well as business managers of 5 distinct retail stores located in the Southeastern United States who have successfully instituted workplace diversity plans for assuring compliance with EEOC regulations. The conceptual framework for this study was cultural intelligence theory, which researchers have used to …


Exploring Burnout And Perceived Stress In Emergency Managers During Deployments, Angelika Phillips Jan 2018

Exploring Burnout And Perceived Stress In Emergency Managers During Deployments, Angelika Phillips

Walden Dissertations and Doctoral Studies

The stressful nature of deploying to a disaster makes it necessary for a good emergency manager to be capable of coping in high-pressure situations. When intensified by extended work hours, deployments can often lead to burnout, job strain, and emotional stress, which can have a significant impact on an employee's well-being. The purpose of this study was to examine the effects of burnout and perceived stress amongst emergency managers working for FEMA and to determine if social support was an effective intervention. The theoretical foundation used for this study was the job demands-resources theory, which aided in understanding, explaining, and …


Using A Risk Assessment To Predict Family Court Service Use In Custody Disputes, Joi Hollis Jan 2018

Using A Risk Assessment To Predict Family Court Service Use In Custody Disputes, Joi Hollis

Walden Dissertations and Doctoral Studies

Present research has offered few easy-to-administer, accurate, and psychometrically-tested screening tools. Additionally, a gap exists in peer-reviewed literature concerning effective utilization of a family risk assessment instrument to determine the appropriate services for families involved in high-conflict custody cases. The purpose of this quantitative study was to determine if the Child Risk Index for Divorced or Separating families (CRI-DS) can be used as an effective family risk assessment tool to identify specific family needs and refer families to relevant court-related family triage services and programs. This study was grounded by Kellam and Van Horn's life course/social field theory. This study …