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Articles 1 - 17 of 17
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Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez
Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez
Walden Dissertations and Doctoral Studies
Many students had to transition to online learning due to the COVID-19 pandemic while other students were already enrolled in online education. Online study may hold additional struggles for students with learning disabilities. The problem addressed in this qualitative, phenomenological study was the motivating factors of online higher education students who have a learning disability during the COVID-19 pandemic. The theoretical foundation was Maslow’s hierarchy of needs. Data were gathered through 10 semistructured interviews and then analyzed through the thematic analysis yielding five themes: (a) lack of professional support, (b) resources, (c) support system, (d) consistent motivation, and (e) low …
Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler
Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler
Walden Dissertations and Doctoral Studies
Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …
Leadership Strategies To Initiate And Reinforce Knowledge Sharing Among Employees, Morufat Olajumoke Oshineye
Leadership Strategies To Initiate And Reinforce Knowledge Sharing Among Employees, Morufat Olajumoke Oshineye
Walden Dissertations and Doctoral Studies
Knowledge loss due to the exit of experienced employees with critical knowledge results in significant financial and nonfinancial impacts on employees and organizational competitiveness. Business leaders are interested in finding strategies to initiate and reinforce employee knowledge sharing to prevent business failure. Grounded in social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies business leaders in Nigerian oil and gas public sector agencies use to initiate and reinforce knowledge sharing among employees to prevent knowledge loss. The participants were five business leaders in Nigerian oil and gas public sector agencies who successfully initiated and …
Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd
Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd
Walden Dissertations and Doctoral Studies
Retention strategies are important to beauty salon leaders as they directly affect retaining a reliable workforce. Grounded in self-determination theory, the purpose of this generic qualitative case study was to explore retention strategies used by some SME beauty salon leaders in the United States to improve employee retention. The participants were five SME beauty salon leaders who retained at least two employees for 2 consecutive years. Data were collected using semistructured interviews and company documents. The four themes from the thematic analysis were leadership, psychological needs satisfaction, motivation, and engagement. A key recommendation is to have SME beauty salon leaders …
Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball
Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball
Walden Dissertations and Doctoral Studies
AbstractWhile the heterogeneity of autism for adults has been much more accepted over the past 40 years, research still has a broad gap to fill as there is scarce empirical evidence on how interventions, such as motivational tactics, need to be adapted to meet individual abilities and needs. Also, the number of workers entering the workforce each year is growing as a ratio. It is posited by various authors that one in 52 people are now diagnosed as having the disorder and this number has doubled over the past decade. Furthermore, 80% of this population is underemployed or unemployed, representing …
Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens
Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens
Walden Dissertations and Doctoral Studies
Employee turnover is a threat to call center sustainability. Call center leaders who lack strategies to reduce employee turnover have an increased risk of business failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies call center leaders use to reduce employee turnover in insurance call centers. The three participants were call center leaders from three different call centers in Raleigh, North Carolina, who implemented strategies to reduce employee turnover. Data were collected from semistructured interviews and reviews of public documents from participants’ company websites and analyzed using thematic analysis. Two themes emerged: …
Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez
Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez
Walden Dissertations and Doctoral Studies
Many students had to transition to online learning due to the COVID-19 pandemic while other students were already enrolled in online education. Online study may hold additional struggles for students with learning disabilities. The problem addressed in this qualitative, phenomenological study was the motivating factors of online higher education students who have a learning disability during the COVID-19 pandemic. The theoretical foundation was Maslow’s hierarchy of needs. Data were gathered through 10 semistructured interviews and then analyzed through the thematic analysis yielding five themes: (a) lack of professional support, (b) resources, (c) support system, (d) consistent motivation, and (e) low …
First-Year Postsecondary Student Persistence Leading To Second-Year Enrollment, Collene G. Webb
First-Year Postsecondary Student Persistence Leading To Second-Year Enrollment, Collene G. Webb
Walden Dissertations and Doctoral Studies
At a southeastern U.S. university, the low retention of postsecondary, traditional-aged first-year students persisting to second year was a problem, importantly decreasing their ability to graduate and gain a career. The purpose of this study was to determine the factors that have motivated postsecondary traditional-aged, first-year students to return to the university as second-year students and to learn from students what they perceived that the institution could do to increase persistence. The conceptual framework that grounded this study was Tinto’s institutional departure model. The research questions explored the factors that motivated first-year students to persist into their second year of …
The Motivations And Work-Life Balance Of Paid Home-Based Caregivers Of Clients Experiencing Dementia, Cheraire Lyons
The Motivations And Work-Life Balance Of Paid Home-Based Caregivers Of Clients Experiencing Dementia, Cheraire Lyons
Walden Dissertations and Doctoral Studies
With an expected increase in demand for professional caregivers for the growing older adult and aging population, caregivers need balance in their lives so they can provide quality patient care. The purpose of this qualitative multiple case study was to explore what motivates paid, professional home-based caregivers of clients with dementia to maintain their work–life balance. The caregiver ambition framework was the guide for exploring home-based caregivers’ work life issues along with caregivers’ motivations for work–life enrichment. Interview data were collected from five interviews that were analyzed first manually by exploring the transcribed interviews for commonly seen words and phrases. …
Relationship Between Perceived Language Proficiency And Economic Life Satisfaction For Migrants, John Ndunduma
Relationship Between Perceived Language Proficiency And Economic Life Satisfaction For Migrants, John Ndunduma
Walden Dissertations and Doctoral Studies
The United States needs migrant workers to fill the labor market gap because baby boomers are retiring from the US workforce in large numbers beginning in 2020. Approximately 2.1 million migrants came from Africa to fill the U.S. labor shortage. Many of these African migrants faced challenges with English language proficiency. There are benefits to the United States involved with increasing the economic wellbeing of migrants, such as reducing remigration, increasing the high-skilled labor force, and increasing cultural diversity. This study used Maslow’s motivational theory to test significant relationships between perceptions of English language proficiency (PELP) and economic life satisfaction …
Leadership Strategies To Improve Business Performance In The Information Technology Industry, Edward Turay
Leadership Strategies To Improve Business Performance In The Information Technology Industry, Edward Turay
Walden Dissertations and Doctoral Studies
Ineffective leadership adversely affects performance at both the organizational and individual levels. Information technology (IT) leaders are concerned about ineffective leadership because it can result in the deterioration of employee morale, an increase in employee turnover, and decreased profitability. Grounded in Herzberg’s two-factor motivation theory, the purpose of this qualitative single case study was to explore leadership strategies managers in the IT industry use to improve business performance. The six participants were senior and mid-level managers of two IT firms in Beirut, Lebanon who had at least 5 years of experience managing their organization’s leadership strategies. Data were collected using …
Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens
Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens
Walden Dissertations and Doctoral Studies
Employee turnover is a threat to call center sustainability. Call center leaders who lack strategies to reduce employee turnover have an increased risk of business failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies call center leaders use to reduce employee turnover in insurance call centers. The three participants were call center leaders from three different call centers in Raleigh, North Carolina, who implemented strategies to reduce employee turnover. Data were collected from semistructured interviews and reviews of public documents from participants’ company websites and analyzed using thematic analysis. Two themes emerged: …
Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler
Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler
Walden Dissertations and Doctoral Studies
Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …
Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu
Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu
Walden Dissertations and Doctoral Studies
There is a growing talent gap in the project management field, as project managers (PMs) are exiting the field due to job dissatisfaction. Though existing literature addresses employee job satisfaction, few studies have examined the specific needs of the PM. The purpose of this qualitative Modified four round Delphi study was to find futuristic, desirable, and feasible solutions to PMs’ job dissatisfaction in the United States. The research question was designed to identify solutions to PMs’ job dissatisfaction. This study was grounded in Hackman and Oldham’s job characteristics model, which says that skill variety, task identity, task significance, autonomy, and …
Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball
Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball
Walden Dissertations and Doctoral Studies
AbstractWhile the heterogeneity of autism for adults has been much more accepted over the past 40 years, research still has a broad gap to fill as there is scarce empirical evidence on how interventions, such as motivational tactics, need to be adapted to meet individual abilities and needs. Also, the number of workers entering the workforce each year is growing as a ratio. It is posited by various authors that one in 52 people are now diagnosed as having the disorder and this number has doubled over the past decade. Furthermore, 80% of this population is underemployed or unemployed, representing …
Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu
Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu
Walden Dissertations and Doctoral Studies
There is a growing talent gap in the project management field, as project managers (PMs) are exiting the field due to job dissatisfaction. Though existing literature addresses employee job satisfaction, few studies have examined the specific needs of the PM. The purpose of this qualitative Modified four round Delphi study was to find futuristic, desirable, and feasible solutions to PMs’ job dissatisfaction in the United States. The research question was designed to identify solutions to PMs’ job dissatisfaction. This study was grounded in Hackman and Oldham’s job characteristics model, which says that skill variety, task identity, task significance, autonomy, and …
Perceived Teacher Self-Care Influence On Beliefs About Teacher Persistence During Covid-19, Tamarah Lishawn Davis
Perceived Teacher Self-Care Influence On Beliefs About Teacher Persistence During Covid-19, Tamarah Lishawn Davis
Walden Dissertations and Doctoral Studies
Teaching has never been an easy profession, but the swift transition from in-person to digital instruction during the COVID-19 pandemic made it significantly more difficult. Between a global pandemic and a nation's racial reckoning, teachers were forced to juggle work, family, and student responsibilities. While there were suggested tips on how to practice self-care, the findings on self-care have been conflicting, and there is a scarcity of research on the role that teacher self-care played in persistence for classroom teachers during the COVID-19 pandemic. The purpose of this basic qualitative study was to explore reported teacher self-care practices and how …