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Theses and Dissertations

Theses/Dissertations

2016

Dissertations (MA) -- Organization Development

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Od Practitioner Values And The Impact On Environmental Behavior, Arielle Threlkeld-Sullivan Jan 2016

Od Practitioner Values And The Impact On Environmental Behavior, Arielle Threlkeld-Sullivan

Theses and Dissertations

Organization Development has the potential to play an active role in supporting environmental change initiatives. This study explores the values of a group of OD practitioners who are working with environmental concerns as a consideration in their practice. Nine qualitative interviews were conducted to explore values and surface factors that have influenced those values. The Schwartz Value Questionnaire (SVQ) and the Nature Relatedness Scale were administered to better understand practitioner values. Elements of self-transcendent values were revealed amongst practitioners through both quantitative and qualitative methods. In addition, these practitioners scored higher than the average population on Nature Relatedness. This study …


Evaluating A New Plant Startup In The Rigid Plastics Packaging Industry, Carmen Lehner Jan 2016

Evaluating A New Plant Startup In The Rigid Plastics Packaging Industry, Carmen Lehner

Theses and Dissertations

This qualitative study examined the startup phase of a new manufacturing facility in the rigid plastics packaging industry. Thirteen personnel were interviewed for their impressions of the startup experience, and were asked for their recommendations for the type of leadership, training and knowledge sharing, and organizational systems and support needed for a new plant startup to succeed. Participants noted both successes and challenges related to the plant manager, training and support delivered, and communication and other organizational systems in place. Participants offered several recommendations, including improving leader selection and preparation; optimizing training resources, schedules, and materials for each area; improving …


Measuring Effectiveness Of A Culture Change Through A Financial Model Perspective, Robert Lo Jan 2016

Measuring Effectiveness Of A Culture Change Through A Financial Model Perspective, Robert Lo

Theses and Dissertations

The purpose of this research was to quantify and measure the success of a culture transformation. Using the Organization Cultural Assessment Instrument (OCAI) to determine the current and desired culture state, 272 employees responded to the survey. An executive focus group provided in-depth understanding of the culture and worked to align the culture to the mission and strategy as they drove the change process throughout the organization to the preferred culture state. The study showed that bringing cultural awareness to an organization is important, and that organization design is a key component to successful organizations. The Human Capital Return on …


Accountability In Mixed-Generation Teams, Angela D. Martin Jan 2016

Accountability In Mixed-Generation Teams, Angela D. Martin

Theses and Dissertations

In 2014, more than 1.6 million patients received services across the U.S. from hospice care agencies. The teams within these agencies are supporting each other to play a vital role in assisting a person’s transition from this life to the next comfortably, as well as catering to the family. Hospice care companies are comprised of a variety of roles that are divided into teams. Staff members vary in age from 21 to 70 years, indicating the presence of mixed-generation teams. Generational diversity can create challenges in understanding different points of view, learning styles, and communication. Generational differences are one of …


The Impact Of Organizational Culture On Individuals' Decisions To Join, Stay, Or Leave An Organization, Maryam Marzara Jan 2016

The Impact Of Organizational Culture On Individuals' Decisions To Join, Stay, Or Leave An Organization, Maryam Marzara

Theses and Dissertations

Organizational culture has been a topic of interest throughout all industries and has become a phrase studied in business and academic literature. With the Millennial generation now in the workforce, organizations employ workers of various age groups and generations. With increased scrutiny on organizational culture, the widely varying age ranges of employees, and a competitive workforce, it is not surprising that organizations are considering the role their organizational cultures play in both recruitment and retention. This case study examined the impact of organizational culture on workers’ decisions to join, stay, or leave an organization. This study included an examination of …


Exploring The Relationship Of Meetings To Organizational Culture And Values, Miriam Volle Jan 2016

Exploring The Relationship Of Meetings To Organizational Culture And Values, Miriam Volle

Theses and Dissertations

This mixed methods study explored the relationship between organizational culture expressed through values and meeting practices. Three organizations were studied using meeting observations, a staff survey and interviews. The study referenced four conceptual frameworks on the role of meetings in business—that they played a functional role, represented an interruption in the flow of work, were a form of organizational discourse and were a component of organizational culture. Meetings were one of a number of methods the organizations used to reinforce their values and were a complex reflection of the life of the organization and expressed how it had chosen to …


Impact Of An Organization Identity Intervention On Employees' Organizational Commitment, Tami Cole Jan 2016

Impact Of An Organization Identity Intervention On Employees' Organizational Commitment, Tami Cole

Theses and Dissertations

This project examined the impacts of an organization identity intervention on workers’ commitment during large-scale transformational change at a financial services company. A 21-member information technology team was recruited for the study. Commitment was measured using a quantitative instrument and the events and data collected during the identity intervention were described. Participants generally enjoyed the intervention, although team members grew increasingly negative over the course of the event due to past experiences with similar interventions. Commitment was consistent across both groups and remained unchanged across the study period. The study organization is advised to assure that its leaders support and …


Employees' Experiences And Perceptions Of Work Gamification, James Klasen Jan 2016

Employees' Experiences And Perceptions Of Work Gamification, James Klasen

Theses and Dissertations

The purpose of this qualitative study was to examine the potential for implementing gamification at one worksite. Twenty employees in the organization were oriented to the concept of gamification and their perspectives, reactions to, and experiences related to gamification were gathered using an online survey. Study findings indicated that participants had some understanding of and exposure to gamification—especially as it concerned turning boring tasks into games and measuring and rewarding goal achievement. Although participants voiced some concerns, many were open to implementing gamification tactics at work and recommended implementing rewards, recognition, and rankings. Findings indicate that gamification programs, to be …


Leaders' Roles In Creating And Sustaining Collective Genius, Tanya L. Jones Jan 2016

Leaders' Roles In Creating And Sustaining Collective Genius, Tanya L. Jones

Theses and Dissertations

This study examined leaders’ roles in fostering collective genius innovation within one private elementary school, including managing the paradoxes of innovation. Based on content analysis of eleven participants, this study found that teamwork, clear student learning outcomes emphasizing individualized learning, design thinking, and a growth mindset, all impacted willingness to innovate. To develop conditions for collective genius, leaders again focus on teamwork as well as being relational. In terms of their management of the six innovative paradoxes, the school leaders tend to balance their affirmation of the individual and the group, support staff and parents, focus on experimentation and learning, …


Cross-Sector Social Partnerships: A Qualitative Research Study Of Partnership Governance, Lizbeth Landon Jan 2016

Cross-Sector Social Partnerships: A Qualitative Research Study Of Partnership Governance, Lizbeth Landon

Theses and Dissertations

Globalization has had a tremendous impact on society. While creating opportunity for corporations to expand into new markets, globalization has also created significant negative repercussions to the environment, human rights, health, and education (Reece, 2001). In the past twenty-five years Cross-Sector Social Partnerships (CSSPs) have emerged as a possible solution to the negative impacts from globalization with mixed results (Nidumolu, Ellison, Whalen, & Billman, 2014) Although there are inherent challenges, the case for corporations and the public sector to continue to work together is compelling. By contributing their technical expertise and financial resources, companies can leverage the public sector’s experience, …


Transformational Leadership Among Producers In The Entertainment Industry, Michael Weaver Jan 2016

Transformational Leadership Among Producers In The Entertainment Industry, Michael Weaver

Theses and Dissertations

This qualitative study examined the use of transformational leadership among producers in one production company in the entertainment industry. A sample of 16 producers who led shows at the organization from 2012 to 2016 completed an interview about their self-described and ideal leadership styles, their current and desired use of transformational leadership, and attitudes and openness to executive coaching. Producers’ self-described current leadership style is empowering, and they want to become more results-oriented and highly respected in the future. Participants reported they are and want to continue to be transformational. Almost all participants expressed interest in coaching. Although additional research …


The Use Of Mindfulness In Dealing With Ambiguity During Transformational Organizational Change, Avonlie Wylson Jan 2016

The Use Of Mindfulness In Dealing With Ambiguity During Transformational Organizational Change, Avonlie Wylson

Theses and Dissertations

The present mixed-methods study examined how 19 experienced change leaders cope with ambiguity during transformational organizational change and whether mindfulness helps them do that. Study findings indicated that practitioners react in varying ways to ambiguity and employees generally react negatively. Change leaders rely on personal coping and project initiation strategies, ongoing guidance and support, agile and action-oriented approaches, courageous and bold leadership, and trust in their process to manage ambiguity for themselves. To help others deal with ambiguity, change leaders repeatedly articulate the change vision and direction and demonstrate confident, strong change leadership. Mindfulness appears to enhance leaders’ abilities to …


Transforming Government: An Exploration Of Labor Management Partnership In The Government Sector, Lisa Marie Voight Jan 2016

Transforming Government: An Exploration Of Labor Management Partnership In The Government Sector, Lisa Marie Voight

Theses and Dissertations

This case study explored the use of Labor Management Partnerships in the government sector through the Partnership to Achieve Comprehensive Equity (PACE), a partnership between Metro, a division of King County government and Amalgamated Transit Union, Local 587 (ATU). The study examined the partnership’s influence on organizational outcomes and the manner in which the partnership functioned and sustained itself, as well as the challenges and obstacles that threatened both the partnership and outcomes. Two key findings emerged from this study. First, partnerships are supported by flexible structures and practices that foster relationship-building through dialogue and co-learning. Second, partnerships must confront …


Examining The Effects Of Activity Based Working On Employees' Work-Life Integration, Well-Being, And Productivity, Allison Tsao Jan 2016

Examining The Effects Of Activity Based Working On Employees' Work-Life Integration, Well-Being, And Productivity, Allison Tsao

Theses and Dissertations

Profound changes are happening in the globalized work environment, challenging the existing way individuals operate at work and the traditional role of the workplace. The aim of this study was to examine the effects of the physical and social work environment through the lens of activity based working (ABW) to understand the effects ABW had on an individual’s ability to integrate their work and nonwork lives and how this contributed to wellbeing and productivity. Twenty qualitative interviews were conducted across three Australian-based organizations that had implemented ABW. By studying the pre and post change impacts through the lens of Person-Environment …


Engagement Drivers Impacting Productivity In Highly Engaged Teams At Chg Healthcare Services, Kevin S. Ricklefs Jan 2016

Engagement Drivers Impacting Productivity In Highly Engaged Teams At Chg Healthcare Services, Kevin S. Ricklefs

Theses and Dissertations

In 2012 about 30% of the American workers were engaged at work and 70% of workers were either not engaged or fully disengaged. There have been numerous studies on determining employment factors that create engagement and the organizational benefits received from a highly engaged workforce. It has been shown that companies with highly engaged employees experience many organizational benefits including higher employee productivity, lower attrition, better quality, and superior financial results. However, there has been little research conducted on creating a direct linkage between a specific engagement driver and a specific organizational benefit. The purpose of this study is to …